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background-size: 100% 100%; background-repeat: no-repeat; background-image: url("https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202405/843FA6303F8157E7D459A9DE54D6F9A9.png") } @media screen and (max-width: 550px) { .manageCookiesDialog { right: 2vw; bottom: 2vw; width: 90vw; border-radius: 2vw; padding: 3vw 4vw 3vw 4vw; } .manageCookiesDialog-bts-style{ border-radius: 1vw; padding: 2vw 4vw; font-size: 13px; } }</style><div id="manageCookies" class="manageCookiesDialog" style="display: none"> <div class="manageCookiesDialog-title"> Manage Cookies </div> <div class="manageCookiesDialog-value"> We value your privacy and want to be transparent about the data we collect and how it's used. This website uses cookies to enhance your browsing experence, personalize content and ads, provide social media features,and analyze our traffic.Please note that not consenting or withdrawing your consent may negatively affect some features or functions of our website </div> <div id="manageCookiesDialog-more" style="display: none"> <div class="manageCookiesDialog-select"> <div class="manageCookiesDialog-select-box"> <div class="manageCookiesDialog-select-box-name"> Essential </div> <div class="manageCookiesDialog-select-box-select" style="color: #32CA49"> Always Active </div> <div class="manageCookiesDialog-select-box-more" onclick="moreMethod(event,'EssentialValue')"> <img style="width: 100%;height: 100%" src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202405/3CED4B80787318AD542BF4235FACBF09.png"> </div> </div> <div class="manageCookiesDialog-select-value" id="EssentialValue"> These cookies are necessary for the website to function properly and enable core functionality such as security, network management, and accessibility,as well as enhanced functionality and personalization. </div> </div> <div class="manageCookiesDialog-select"> <div class="manageCookiesDialog-select-box"> <div class="manageCookiesDialog-select-box-name"> Analytical </div> <div class="manageCookiesDialog-select-box-select"> <div class="manageCookiesDialog-select-box-select-switch"> <div class="manageCookiesDialog-select-box-select-switch-left" onclick="changeSwitch(event,'Analytical','AnalyticalValue')"> </div> </div> </div> <div class="manageCookiesDialog-select-box-more" onclick="moreMethod(event,'AnalyticalValue')"> <img style="width: 100%;height: 100%" src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202405/3CED4B80787318AD542BF4235FACBF09.png"> </div> </div> <div class="manageCookiesDialog-select-value" id="AnalyticalValue"> These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience. </div> </div> <div class="manageCookiesDialog-select"> <div class="manageCookiesDialog-select-box"> <div class="manageCookiesDialog-select-box-name"> Advertising </div> <div class="manageCookiesDialog-select-box-select"> <div class="manageCookiesDialog-select-box-select-switch"> <div class="manageCookiesDialog-select-box-select-switch-left" onclick="changeSwitch(event,'Analytical','AdvertisingValue')"> </div> </div> </div> <div class="manageCookiesDialog-select-box-more" onclick="moreMethod(event,'AdvertisingValue')"> <img style="width: 100%;height: 100%" src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202405/3CED4B80787318AD542BF4235FACBF09.png"> </div> </div> <div class="manageCookiesDialog-select-value" id="AdvertisingValue"> These cookies may be set by our advertising partners through our website.They may be used by those companies to build a profile of your interests and show you relevant ads on other websites. </div> </div> </div> <div class="manageCookiesDialog-bts"> <div class="manageCookiesDialog-bts-style" style="background-color: #33CA49;border-color: #33CA49;color: #FFFFFF" onclick="accept()"> Accept</div> <div class="manageCookiesDialog-bts-style" onclick="accept(true)">Deny</div> <div class="manageCookiesDialog-bts-style" id="manageView" onclick="showMore()">View preferences</div> <div class="manageCookiesDialog-bts-style" id="manageViewSave" style="display: none" onclick="accept()">Save preferences</div> </div> <div style="padding-top: 16px;text-align: center"> <a href="https://eprolo.com/project/privacy-policy/" target="_blank" style="color: #32CA49;text-decoration: underline;font-family: Arial, Arial;font-weight: 400;font-size: 15px;"> Privacy Policy</a> </div></div><script> let flag = localStorage.getItem('manageCookies') let AnalyticalValue=true,AdvertisingValue=true; // 判断标志位数据是否存在 if (!flag) { let dom = document.getElementById('manageCookies'); if (dom) dom.style.display = 'block'; let First = localStorage.getItem('manageCookiesFirst') // 第一次调用 if(!First){ localStorage.setItem('manageCookiesFirst',"true") gtag('consent', 'default', { 'ad_storage': 'denied', 'ad_user_data': 'denied', 'ad_personalization': 'denied', 'analytics_storage': 'denied' }); } // 下拉更多 function moreMethod(e,i){ if(e.target.src=='https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202405/3CED4B80787318AD542BF4235FACBF09.png'){ e.target.src='https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202405/52E72AE507C6E97DE7D56AABF7E188D4.png' let dom=document.getElementById(i); if(dom)dom.style.display='block'; }else{ e.target.src='https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202405/3CED4B80787318AD542BF4235FACBF09.png' let dom=document.getElementById(i); if(dom)dom.style.display='none'; } } // 改变wsitch方法 function changeSwitch(e,i,key){ if(e.target.className=='manageCookiesDialog-select-box-select-switch-right'){ if(key=='AdvertisingValue'){ AdvertisingValue=false; }else{ AnalyticalValue=false } e.target.className='manageCookiesDialog-select-box-select-switch-left' }else{ if(key=='AdvertisingValue'){ AdvertisingValue=true; }else{ AnalyticalValue=true } e.target.className='manageCookiesDialog-select-box-select-switch-right' } } // 显示更多 function showMore(){ AnalyticalValue=false; AdvertisingValue=false; let dom=document.getElementById('manageCookiesDialog-more'); if(dom)dom.style.display='block'; let dom1=document.getElementById('manageView'); if(dom1)dom1.style.display='none'; let dom2=document.getElementById('manageViewSave'); if(dom2)dom2.style.display='block'; } // 确认方法 function accept(next=false) { let dom = document.getElementById('manageCookies'); if (dom) dom.style.display = 'none'; localStorage.setItem('manageCookies',"true") if(next) return; let value={ 'functionality storage': 'granted', 'personalization_storage': 'granted', 'security_storage': 'granted', } if (AdvertisingValue) { value=Object.assign(value, {'ad_storage': 'granted', 'ad_user_data': 'granted', 'ad_personalization': 'granted',}) } if (AnalyticalValue) { value=Object.assign(value, {'analytics_storage': 'granted'}) } console.log('确认的数据',value) gtag('consent', 'update', value); } }</script> <style> .page-main { } h5.accordion-button.f20-c666.bg-white.shadow-none { color: unset; } .accordion-button:not(.collapsed) { color: unset; } .accordion-button:not(.collapsed)::after { background-image: none; } .accordion-button::after { background-image: url('/img/icon/delect.svg'); transform: rotate(45deg); -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -ms-transform: rotate(45deg); -o-transform: rotate(45deg); width: 16px; height: 16px; background-size: auto; } </style></head><body><div id="header"> <nav class="navbar navbar-expand-lg" id='e-navbar'> <div class="container container-fluid"> <a class="navbar-brand" href="/"> <img src="/img/logo/icon_podlogo.webp" alt="eprolo.com"> </a> <button class="navbar-toggler" type="button" data-bs-toggle="collapse" data-bs-target="#mynavbar"> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <div class="collapse navbar-collapse" id="mynavbar"> <ul class="me-auto"> </ul> <ul class="navbar-nav"> <li class="nav-item"><a class="nav-link" href_name="/" href="/">EPROLO</a></li> <li class="nav-item"><a class="nav-link" href="https://eprolo.com/app" target="_blank" rel="noopener">Products</a></li> <li class="nav-item"><a class="nav-link" href="https://www.inkedjoy.com/prod-api/share/902670" target="_blank" rel="noopener">POD</a></li> <li class="nav-item dropdown dropdown-twoLines"> <a href_name="#" href="#" class="nav-link dropdown-toggle" role="button" data-bs-toggle="dropdown">Integrations</a></a> <ul class="dropdown-menu dropdown-menu-twoLines"> <li><a href_name="shopify-dropshipping" class="dropdown-item" href="/shopify-dropshipping/">Shopify</a></li> <li><a href_name="tiktok-dropshipping" class="dropdown-item" href="/tiktok-dropshipping">TikTok</a></li> <li><a href_name="woocommerce-dropshipping" class="dropdown-item" href="/woocommerce-dropshipping/">WooCommerce</a></li> <li><a href_name="aliexpress-dropshipping" class="dropdown-item" href="/aliexpress-dropshipping/">AliExpress</a></li> <li><a class="dropdown-item" href="https://sellercentral.amazon.com/selling-partner-appstore/dp/amzn1.sp.solution.1eab3133-ebb0-466e-8883-753a525d8fc5">Amazon</a></li> <li><a href_name="ebay-dropshipping" class="dropdown-item" href="/ebay-dropshipping/">eBay</a></li> <li><a class="dropdown-item" href="https://eprolo.com/app" target="_blank" rel="noopener">Etsy</a></li> <li><a class="dropdown-item" href="/shoplazza/" target="_blank" rel="noopener">Shoplazza</a></li> <li><a class="dropdown-item" href="/shopline-dropshipping/" target="_blank" rel="noopener">SHOPLINE</a></li> <li><a href_name="eprolo-api" class="dropdown-item" href="/eprolo-api/">EPROLO API</a></li> </ul> </li> <li class="nav-item dropdown"> <a href_name="#" href="#" class="nav-link dropdown-toggle" role="button" data-bs-toggle="dropdown">Services</a> <ul class="dropdown-menu"> <li><a href_name="branding" class="dropdown-item" href="/branding/">Branding</a></li> <li><a href_name="warehousing-and-fulfillment" class="dropdown-item" href="/warehousing-and-fulfillment/">Warehousing & Fulfillment</a></li> <li><a href_name="affiliates" class="dropdown-item" href="/affiliates/">Affiliate</a></li> </ul> </li> <li class="nav-item"><a href_name="blog" class="nav-link" href="/blog/" target="_self" rel="noopener">Blog</a></li> <li class="nav-item"><a href_name="course" class="nav-link" href="/academy/" target="_self" rel="noopener">Academy</a></li> <li class="nav-item"><a class="nav-link" href="https://eprolo.com/app" target="_blank" rel="noopener">Login</a></li> <li class="nav-item"><a class="nav-link register" href="https://eprolo.com/app/register.html" target="_blank" rel="noopener">Register</a></li> </ul> </div> </div></nav><script> { let nav_link = document.getElementsByClassName('nav-link') let dropdown_item = document.getElementsByClassName('dropdown-item') let url = location.pathname; for (let i = 0; i < nav_link.length; i++) { let item_url = nav_link[i].href; let href_name = nav_link[i].getAttribute('href_name'); if (url === '/') { nav_link[0].classList.add('active'); } else { if (href_name !== null && href_name !== '/') { if (url.indexOf(href_name) != -1) { nav_link[i].classList.add('active'); break; } } } } for (let i = 0; i < dropdown_item.length; i++) { let item_url = dropdown_item[i].href; let href_name = dropdown_item[i].getAttribute('href_name'); if (url !== '/') { if (href_name !== null && href_name !== '/') { if (url.indexOf(href_name) != -1) { dropdown_item[i].classList.add('active'); dropdown_item[i].parentNode.parentNode.parentNode.getElementsByClassName('nav-link')[0].classList.add('active'); break; } } } } let nav = $('#e-navbar') if (document.documentElement.clientWidth < 992) { nav.addClass("fixed-top") $('body').css('padding-top', '8rem') } else { nav.removeClass("fixed-top") $('body').css('padding-top', '0') } // window.addEventListener('resize', () => { // const w = document.documentElement.clientWidth; // if (w < 992 && nav[0].className.indexOf('fixed-top') === -1) { // nav.addClass("fixed-top") // $('body').css('padding-top', '8rem') // } else if (w >= 992 && nav[0].className.indexOf('fixed-top') !== -1) { // nav.removeClass("fixed-top") // $('body').css('padding-top', '0') // } // }); $(window).scroll(function(){ //为页面添加页面滚动监听事件 var wst = $(window).scrollTop() if (wst > 200) { if (document.documentElement.clientWidth < 992) { nav.addClass("fixed-top") $('body').css('padding-top', '8rem') } else { nav.addClass("fixed-top") $('body').css('padding-top', '8rem') } } else { if (document.documentElement.clientWidth < 992) { nav.addClass("fixed-top") $('body').css('padding-top', '8rem') } else { nav.removeClass("fixed-top") $('body').css('padding-top', '0') } } }) }</script></div> <div class="page-main"> <div class="container py-27 px-5 px-lg-0"> <h1 class="f24-c333 text-center">EPROLO Fulfillment Service</h1> <div class="mt-lg-5"> <h2 class="f22-c333 mb-lg-3">What is EPROLO Fulfillment Service?</h2> <ul class="mb-lg-4"> <li class="f16-c666"> Merchants purchase inventory from the supplier and send the inventory to EPROLO warehouses. </li> <li class="f16-c666">Merchants purchase inventory from EPROLO and stock the inventory in EPROLO warehouses.</li> </ul> <p class="f16-c666">EPROLO fulfills merchants’ daily orders with the private inventory.</p> </div> <div class="mt-lg-5"> <h2 class="f22-c333 mb-lg-3">Our Advantages:</h2> <ul class="mb-lg-4"> <li class="f16-c666"> 2 & 6 Hours: Provide tracking number in 2 hrs. Pass packages to logistics providers in 6 hrs. </li> <li class="f16-c666">Competitive Price: Sea and air shipping + local shipping.</li> <li class="f16-c666">26+ Global Warehouses.</li> </ul> </div> <div class="mt-lg-5"> <h2 class="f22-c333 mb-lg-3">Requirements of EPROLO Fulfillment Service:</h2> <ul class="mb-lg-4"> <li class="f16-c666"> Product quantity should be more than ten pieces if products are sent to our China warehouses. </li> <li class="f16-c666"> Product quantity should be more than 100 pieces if products are sent to our overseas warehouses. </li> <li class="f16-c666"> If you want to stock your products in the overseas warehouses, you should send them to our China warehouses first. And we will carry the delivery to US warehouses. </li> </ul> </div> </div> <div class="container py-27 px-5 px-lg-0"> <h2 class="f24-c333 text-center mb-lg-5 mb-3">EPROLO Global Warehouses</h2> <div class="text-center"> <img src="https://shopifyfile.oss-us-west-1.aliyuncs.com/attached/fileconvert/202208/6058067049316352.webp" data-src="https://shopifyfile.oss-us-west-1.aliyuncs.com/attached/fileconvert/202208/6058067049316352.webp" alt="Fulfillment Service" title="warehouse location" class="fulfillment-img mw-80" > </div> </div> <div class="container py-27 px-5 px-lg-0"> <div class="py-20 px-25 br-15 overflow-hidden" style="box-shadow: 0px 2px 18px 0px rgb(0 0 0 / 30%);"> <div class="row gx-lg-5"> <div class="col-lg-3 col-md-12 mb-5 mb-lg-0"> <div class=""> <h2 class="f24-c333 text-center mb-3">North America</h2> <p class="text-center f16-c666 mb-0">East US, West US, South US, Middle US, CA</p> </div> </div> <div class="col-lg-3 col-md-12 mb-5 mb-lg-0"> <div class="et_pb_text_inner"> <h2 class="f24-c333 text-center mb-3">Europe</h2> <p class="text-center f16-c666 mb-0">UK, DE, CZ, FR, IT, ES, FI, SE, Irish, NL, PL, BE, NO</p> </div> </div> <div class="col-lg-3 col-md-12 mb-5 mb-lg-0"> <div class="et_pb_text_inner"> <h2 class="f24-c333 text-center mb-3">Asia-Pacific</h2> <p class="text-center f16-c666 mb-0">Melbourne, Sydney, JP, KR, TH</p> </div> </div> <div class="col-lg-3 col-md-12"> <div class="et_pb_text_inner"> <h2 class="f24-c333 text-center mb-3">China</h2> <p class="text-center f16-c666 mb-0">Yiwu, Shenzhen</p> </div> </div> </div> </div> </div> <div class="container py-27 px-5 px-lg-0"> <div class="border br-15 overflow-hidden"> <nav> <div class="nav nav-tabs flex-column flex-lg-row bg1" role="tablist"> <button class="nav-link active px-5 py-3 py-lg-4 border-0" data-bs-toggle="tab" data-bs-target="#nav-1" type="button" role="tab" aria-controls="nav-home" aria-selected="true"> China Warehouses </button> <button class="nav-link px-5 py-3 py-lg-4 border-0" data-bs-toggle="tab" data-bs-target="#nav-2" type="button" role="tab" aria-controls="nav-profile" aria-selected="false"> US Warehouses </button> <button class="nav-link px-5 py-3 py-lg-4 border-0" data-bs-toggle="tab" data-bs-target="#nav-3" type="button" role="tab" aria-controls="nav-contact" aria-selected="false"> Other Warehouses </button> </div> </nav> <div class="tab-content"> <div class="tab-pane fade show active p-lg-5 p-4" id="nav-1" role="tabpanel" aria-labelledby="nav-home-tab" tabindex="0"> <p>1.If the product is provided by merchants (merchants purchase inventory from the supplier and send the inventory to EPROLO warehouses), and the order is delivered from EPROLO warehouses, a processing fee is required:</p> <p class="text-center"> <img src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202308/4E154A54974FD2BED64E0F6D10C34A13.jpg" data-src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202308/4E154A54974FD2BED64E0F6D10C34A13.jpg" alt="China Shipping" class="fulfillment-img mw-80" > </p> <p>2.If the product is purchased by our company, no processing fee is charged.</p> <p class="text-center"> <img src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/fileconvert/202212/52553522557747200.webp" data-src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/fileconvert/202212/52553522557747200.webp" alt="China warehouse" class="fulfillment-img mw-80" > </p> </div> <div class="tab-pane fade p-lg-5 p-4" id="nav-2" role="tabpanel" aria-labelledby="nav-profile-tab" tabindex="0"> <p>1.If the product is provided by merchants (merchants purchase inventory from the supplier and send the inventory to EPROLO warehouses), and the order is delivered from EPROLO warehouses, a processing fee is required:</p> <p class="text-center"> <img src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202308/4E154A54974FD2BED64E0F6D10C34A13.jpg" data-src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202308/4E154A54974FD2BED64E0F6D10C34A13.jpg" alt="China Shipping" class="fulfillment-img mw-80" > </p> <p>2.If the product is purchased by our company, no processing fee is charged.</p> <p class="f16-c666">We support two kinds of shipping methods for products from China to US:</p> <p class="text-center"> <img src="https://shopifyfile.oss-us-west-1.aliyuncs.com/attached/fileconvert/202208/6058058547462144.webp" data-src="https://shopifyfile.oss-us-west-1.aliyuncs.com/attached/fileconvert/202208/6058058547462144.webp" alt="US warehouse" class="fulfillment-img mw-80" > </p> <p>US domestic logistics fee for reference:</p> <p class="text-center"> <img src="https://shopifyfile.oss-us-west-1.aliyuncs.com/attached/fileconvert/202208/6058061424754688.webp" data-src="https://shopifyfile.oss-us-west-1.aliyuncs.com/attached/fileconvert/202208/6058061424754688.webp" alt="US warehouse" class="fulfillment-img mw-80" > </p> <p class="text-center"> <img src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/fileconvert/202212/52553522620661760.webp" data-src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/fileconvert/202212/52553522620661760.webp" alt="US warehouse" class="fulfillment-img mw-80" > </p> </div> <div class="tab-pane fade p-lg-5 p-4" id="nav-3" role="tabpanel" aria-labelledby="nav-contact-tab" tabindex="0"> <p class="f16-c666">The sea and air freight costs are for reference only, please contact your Account Support Rep to confirm the specific price.</p> <p>1.If the product is provided by merchants (merchants purchase inventory from the supplier and send the inventory to EPROLO warehouses), and the order is delivered from EPROLO warehouses, a processing fee is required:</p> <p class="text-center"> <img src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202308/45BF809BE03AFF20E5096932877B908B.jpg" data-src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/image/202308/45BF809BE03AFF20E5096932877B908B.jpg" alt="China Shipping" class="fulfillment-img mw-80" > </p> <p>2.If the product is purchased by our company, no processing fee is charged.</p> <p class="text-center"> <img src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/fileconvert/202212/52553522574524416.webp" data-src="https://shopifyfile.oss-accelerate.aliyuncs.com/attached/fileconvert/202212/52553522574524416.webp" alt="other shipping" class="fulfillment-img mw-80" > </p> </div> </div> </div> </div> <div class="bg2"> <div class="container py-27 px-5 px-lg-0"> <h3 class="f22-c333">What can you do if your products has been stocked in our warehouses for more than 6 months with no new orders, and you are unable to sell them anymore? Here are the solutions:</h3> <div class="accordion mt-4 mt-lg-5" id="accordionExample"> <div class="accordion-item border-0 p-0 p-lg-3 "> <div class="accordion-header" id="headingOne"> <h5 class="accordion-button f20-c666 bg-white shadow-none" type="button" data-bs-toggle="collapse" data-bs-target="#collapseOne" aria-expanded="true" aria-controls="collapseOne"> Product Stocked in China Warehouses: </h5> </div> <div id="collapseOne" class="accordion-collapse collapse show" aria-labelledby="headingOne" data-bs-parent="#accordionExample"> <div class="accordion-body"> <ul> <li class="f16-c666"> We will destroy the unsold stock and charge no fee. And you don’t need to pay the storage fee anymore. </li> <li class="f16-c666"> You can negotiate with your product supplier about the return. If the supplier agrees with the return, we can help sending the product to your supplier. You will need to pay the shipping fee according to the actual situation, and a processing fee of $0.5 per kilogram is charged. </li> <li class="f16-c666"> If you purchased the product from EPROLO, we can negotiate with the product supplier for return. Please notice that the product cannot refund the product fee in full.<br>If the suppliers accept the return, we will contact you to confirm. Once you agree with the result, we will give back the refund amount to you. There is no handling fee for this process. </li> <li class="f16-c666"> Send the product to another address, you will need to pay the shipping fee according to the actual situation. And a processing fee of $1 per kilogram is charged. </li> </ul> </div> </div> </div> <div class="accordion-item border-0 mt-4 mt-lg-5 p-0 p-lg-3"> <div class="accordion-header" id="headingTwo"> <h5 class="accordion-button collapsed f20-c666 bg-white shadow-none" type="button" data-bs-toggle="collapse" data-bs-target="#collapseTwo" aria-expanded="false" aria-controls="collapseTwo"> Product Stored in Overseas Warehouses: </h5> </div> <div id="collapseTwo" class="accordion-collapse collapse" aria-labelledby="headingTwo" data-bs-parent="#accordionExample"> <div class="accordion-body"> <ul> <li class="f16-c666"> Destroy unsold stock in the local warehouse. Please contact your Account Support Rep to confirm the specific fee. </li> <li class="f16-c666"> Send the product to another address, you will need to pay the shipping fee according to the actual situation. And a processing fee of $2 per kilogram is charged. </li> </ul> </div> </div> </div> </div> </div> <div class="container py-27 px-5 px-lg-0"> <h2 class="f22-c333">After-sales Policy</h2> <ul> <li class="f16-c666 mb-3"> If there is a quality problem with the product, we are not responsible for after-sales service and will not refund the processing fee or shipping cost. </li> <li class="f16-c666 mb-3"> If the package is missing during the delivery, we will refund the processing fee, shipping fee and agreed product cost. </li> <li class="f16-c666 mb-3"> If the logistics information shows a signed receipt, but the customer claims that the product has not been received and cannot provide proof of non-signed receipt, we are not responsible for after-sales service. </li> <li class="f16-c666 mb-3"> If the delivery fails due to address problems or the recipient is unable to sign for the package, we are not responsible for the after-sales service. 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