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href="https://shop.friendlywater.co.uk/" class="btn hvr-shutter-out-horizontal hidden-xs" title="Buy Salt Now">Buy Salt Now</a> </div> </div> <p id="forty-years">Our 40 years experience means we know the industry<br>and the models that are most reliable and best value for money</p> </div> </div></div><!--<div class="container-fluid covid-19"> <div class="row"> <div class="col-md-8 col-md-offset-2"> <p><strong>COVID-19 UPDATE:</strong> Following the government announcement of lockdown from 5th November, we would like to reassure you that our operations will remain open and we are taking every precaution to continue business as usual.</p> <p><a href="https://cloudlevel.me/temp/COVID-19-Customer-requirements-FW.pdf" target="_blank">COVID-19 Customer requirements</a></p> <p><a href="https://cloudlevel.me/temp/COVID-19-Policy-document.pdf" target="_blank">COVID-19 Policy document</a></p> </div> </div></div>--> <div class="container-fluid padding-top visible-xs mobile-cta"> <div class="row"> <div class="col-xs-12 text-center mobile-buttons"> <a href="quick-quote" class="btn hvr-shutter-out-horizontal visible-xs" title="Get a Quick Quote">Get a Quick Quote</a> <a href="arrange-a-visit" class="btn hvr-shutter-out-horizontal visible-xs" title="Arrange a Visit">Arrange a Visit</a> <a href="https://shop.friendlywater.co.uk/" class="btn hvr-shutter-out-horizontal visible-xs" title="Buy Salt Now">Buy Salt Now</a> </div> </div></div> <div class="container-fluid padding-top"> <div class="row"> <div class="col-xs-12 text-center"> <div id="testimonials" class="carousel slide"> <a class="carousel-control left" href="#testimonials" data-slide="prev"><span class="icon-chevron-left"></span></a> <div class="carousel-inner"> <div class="item active"> <h4><span>Job: </span>New Water Softener Installation</h4> <p>Verified Review</p> <p>Friendly Water installed a water softener in our house, and did a great job. We have worked with them over the last decade on two different homes we have moved into over that period. In each instance over that decade they have been excellent. For this last installation, they came out quickly for a site assessment and quote, and then the installation was done to a very high level/standard. We are very pleased with the quality of the customer care/service and also the work itself. We have always found them to be brilliant at aftercare, and will expect nothing less going forward.</p> <cite title="Customer in E1">Customer in E1, 15th March 2024 - <a href="/testimonials" title="More reviews">More Customer Testimonials</a></cite> </div> <div class="item"> <h4><span>Job: </span>Inspection of Old Water Softner and Installation of New Water Softener</h4> <p>Outstanding service from initial enquiry about my 13 year old water Softner which had stopped working to installing a new <a href="https://friendlywater.co.uk/products/category/water-softener-ws">water Softner.</a> Friendly Water initially came out to see if my old Softner was repairable which unfortunately it wasn’t. One of the first things that I noticed was how clean their van was and how smart both the gentleman looked. Peter explained to me exactly why it had stopped working as due to it’s age/model unfortunately it couldn’t be repaired. He then asked if I would like a quote for the installation of a new Softner. No hard sell, he just gave me all the information and let me know what choices I had. He had brochures and a very clear and easy to understand price list. We decided that we definitely wanted a new Softner so I phoned the office a couple of days later to order and arrange an installation date. The ladies in the office were extremely helpful had my paperwork to hand and offered me a few different dates. I chose one to suit. Jim came to fit the Softner today. He turned up on time and like all the other Friendly Water staff he was knowledgeable, professional and friendly, he did a fantastic job of fitting the Softner and checking everything worked. Exceptionally tidy. You wouldn’t have known he had been in my utility room. I was given a pack with all the Softner information. The cost was exactly as I had been quoted (no hidden surprises) and I also had the call out fee for the initial visit deducted from my final invoice. </p> <cite title="Customer in Hampshire">Customer in Hampshire, 1st November 2023 - <a href="/testimonials" title="More reviews">More Customer Testimonials</a></cite> </div> <div class="item"> <h4><span>Job: </span>Suply and installation of Hague water softener.</h4> <p>Excellent service. No complaints</p> <p>For more customer reviews of our business please <a href="https://www.checkatrade.com/trades/FriendlyWater">visit our profile</a> on CheckaTrade.com or <a href="https://trustedtraders.which.co.uk/businesses/friendly-water">our profile</a> on WHICH?Trusted Trader </p> <cite title="Customer in KT12">Customer in KT12, 25th May 2023 - <a href="/testimonials" title="More reviews">More Customer Testimonials</a></cite> </div> <div class="item"> <h4><span>Job: </span>New water softener. Customer in KT13</h4> <p><strong>10 out of 10. Verified Review</strong></p> <p>Excellent service.</p> <p>For more customer reviews please <a href="https://www.checkatrade.com/trades/FriendlyWater">visit our business profile</a> on CheckaTrade.com.</p> <cite title="Customer in KT13">Customer in KT13, 14th June 2023 - <a href="/testimonials" title="More reviews">More Customer Testimonials</a></cite> </div> <div class="item"> <h4><span>Job: </span>Great! Would use this company again. Customer in KT12</h4> <p><strong>10 out of 10. Verified Review</strong></p> <p>The team arrive on time, were polite and cleared up all mess created. Would recommend and use again.</p> <p>For more customer reviews, please <a href="https://www.checkatrade.com/trades/FriendlyWater">visit our business profile page</a> on CheckaTrade.com</p> <cite title="Customer in KT12">Customer in KT12, 1st July 2023 - <a href="/testimonials" title="More reviews">More Customer Testimonials</a></cite> </div> <div class="item"> <h4><span>Job: </span>Water softener installed in KT13</h4> <p><strong>10 Out of 10. Verified review</strong></p> <p>An excellent job carried out on time and within time specified.</p> <p>For more customer reviews, please visit <a href="https://www.checkatrade.com/trades/FriendlyWater">our business profile page</a> on CheckaTrade.com</p> <cite title="Customer in KT13">Customer in KT13, 4th July 2023 - <a href="/testimonials" title="More reviews">More Customer Testimonials</a></cite> </div> <div class="item"> <h4><span>Job: </span>Water Softener Installation and Replumbing Several Outside Taps</h4> <p>Despite the simple job description, this was in fact a particularly challenging project, as it involved tying into existing piping, as well as running new piping, within the crawl space cellar under our 8-bedroom Edwardian property which, as well as being very cramped and dusty, is criss-crossed with all sorts of services, many of which are now redundant. Carl and Jimmy cheerfully rose to the challenge though, working non stop from 0900-1800 to complete the work precisely to specification! They also left the site neat and tidy and we can thoroughly recommend their services!</p> <p>For more customer reviews, please <a href="https://www.checkatrade.com/trades/FriendlyWater">visit our business profile</a> on CheckaTrade.com</p> <cite title="Customer in KT22">Customer in KT22, 1st August 2023 - <a href="/testimonials" title="More reviews">More Customer Testimonials</a></cite> </div> <div class="item"> <h4><span>Job: </span>Excellent Company</h4> <p>We got our first <a href="https://friendlywater.co.uk/products/category/water-softener-ws">water softener</a> from Friendly Water 15 years ago. The continued support with supplies and after aftercare have been excellent over the years. They have just fitted a new water softener and again the men were friendly courteous and tidy with their work. They also supply and fit the <a href="https://friendlywater.co.uk/products/category/water-filters">water filter </a>for our fridge freezer twice a year. I would highly recommend them.</p> <p>For more customer reviews, <a href="https://trustedtraders.which.co.uk/businesses/friendly-water">visit our business profile</a> on WHICH?Trusted Traders.</p> <cite title="Which? Trusted Traders Consumer">Which? Trusted Traders Consumer, 24th June 2023 - <a href="/testimonials" title="More reviews">More Customer Testimonials</a></cite> </div> <div class="item"> <h4><span>Job: </span>Straightforward installation of water softener which works well</h4> <p>Our first <a href="https://friendlywater.co.uk/products/category/water-softener-ws">water softener</a> was installed seven years ago and has never been effective. I decided to contact a different supplier (Friendly Water) to request that they assess its performance and to see if it could be improved. A Friendly Water engineer duly arrived and after inspecting the water softener declared that it was working to its capacity but that its design was such that there was no room for improvement. He observed that, if we were prepared to invest in a more expensive model, we would experience a marked improvement in the softness of our water. He pointed out that the technology of the model he was recommending was far superior to that of our existing water softener. There was no hard sell just an offer to offset the cost of his inspection against the cost of the recommended model. After a couple of weeks of deliberation my wife and I decided to invite Friendly Water to decommission our existing water softener and to install the recommended model. The installation was straightforward and the installer and his mate left everything clean and tidy. The recommended model has proved to be excellent. We live in London which is famous for its hard water. But now the water running from our cold taps is super soft. There's absolutely no comparison with our original water softener. </p> <p>For more customer reviews, please visit <a href="https://trustedtraders.which.co.uk/businesses/friendly-water">our business profile</a> on WHICH?Trusted Trader.</p> <cite title="John in Greater Londo">John in Greater Londo, 22nd June 2023 - <a href="/testimonials" title="More reviews">More Customer Testimonials</a></cite> </div> <div class="item"> <h4><span>Job: </span>Provision and installation of a water softener</h4> <p>From the initial phone call to arrange for a check to see why our Harvey's water softener wasn't working, the visit by Cliff, and the subsequent discussion with Michelle, Jimmy came this afternoon to fit a <a href="https://friendlywater.co.uk/products/hague-maximizer-410">Hague 410 machine</a>. It took longer than expected but Jimmy was efficient, polite, and a credit to Friendly Water. Cliff explained why the old machine didn't work. Michelle explained the options and finance. Jimmy installed it! This is the first time we have used Friendly Water and I will totally recommend them.</p> <p>For more customer reviews, visit our <a href="https://trustedtraders.which.co.uk/businesses/friendly-water">business profile</a> on <a href="https://trustedtraders.which.co.uk/businesses/friendly-water">WHICH?Trusted Trader</a> : </p> <cite title="Customer in Surrey">Customer in Surrey, 26th July 2023 - <a href="/testimonials" title="More reviews">More Customer Testimonials</a></cite> </div> </div> <a class="carousel-control right" href="#testimonials" data-slide="next"><span class="icon-chevron-right"></span></a></div> </div> </div> <div class="row padding-top"> <div class="col-sm-6 col-lg-3 featured"> <svg version="1.1" xmlns="https://www.w3.org/2000/svg" xmlns:xlink="https://www.w3.org/1999/xlink" x="0px" y="0px" width="448px" height="35px" viewBox="0 0 448 35" style="enable-background:new 0 0 448 35;" xml:space="preserve"> <path class="color-primary" d="M0,35c0,0,306.75,0,448-35v35L0,35z"/> </svg> <a href="/products/category/water-softeners" title="Find Out More"><h2 class="text-center bkg-primary">Water Softener Systems</h2> <div class="featured-img" style="background-image:url(/images/made/uploads/images/soft-water_500_333.jpg)"></div></a> <ul> <li><a href="https://friendlywater.co.uk/products/category/water-softeners">Water softeners from all the leading brands</a></li> <li>Click here for <a href="https://friendlywater.co.uk/water-softener-reviews">Water softeners review and comparison</a></li> <li><a href="http://shop.friendlywater.co.uk/">Water Softener Salt: Order Online!</a></li> <li><a href="https://friendlywater.co.uk/water-softener-servicing">Servicing and spare parts for water softeners</a></li></ul> <span> <a href="/products/category/water-softeners" class="btn hvr-shutter-out-horizontal hvr-shutter-out-horizontal-alternative" title="Find Out More">Find Out More</a> </span> </div> <div class="col-sm-6 col-lg-3 featured"> <svg version="1.1" 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taps</li> <li>Three way tap systems</li> <li>Boiling water taps</li> <li>Sparkling water taps</li></ul> <span> <a href="https://friendlywater.co.uk/products/category/boiling-taps-tap-systems" class="btn hvr-shutter-out-horizontal hvr-shutter-out-horizontal-alternative" title="Find Out More">Find Out More</a> </span> </div> <div class="col-sm-6 col-lg-3 featured"> <svg version="1.1" xmlns="https://www.w3.org/2000/svg" xmlns:xlink="https://www.w3.org/1999/xlink" x="0px" y="0px" width="448px" height="35px" viewBox="0 0 448 35" style="enable-background:new 0 0 448 35;" xml:space="preserve"> <path class="color-primary" d="M0,35c0,0,306.75,0,448-35v35L0,35z"/> </svg> <a href="/boost-a-main" title="Find Out More"><h2 class="text-center bkg-primary">Mains Water Pressure Boosting</h2> <div class="featured-img" style="background-image:url(/uploads/images/Homepage-image-shower_500_340.jpg)"></div></a> <ul> <li>Perfect for multiple bathroom applications</li> <li>Direct connected mains water booster</li> <li>Pressurises and controls accumulated water</li> <li>Kinetic capture technology</li> <li>130l/min Outlet flow – Model 10 </li></ul> <span> <a href="/boost-a-main" class="btn hvr-shutter-out-horizontal hvr-shutter-out-horizontal-alternative" title="Find Out More">Find Out More</a> </span> </div> </div></div> <div class="container-fluid"> <hr> <!-- TrustBox widget - Carousel --> <div class="trustpilot-widget" data-locale="en-GB" data-template-id="53aa8912dec7e10d38f59f36" data-businessunit-id="6212e00cb118b49f3f199955" data-style-height="140px" data-style-width="100%" data-stars="1,2,3,4,5" data-review-languages="en"> <a href="https://uk.trustpilot.com/review/friendlywater.co.uk" target="_blank" rel="noopener">Trustpilot</a> </div> <!-- End TrustBox widget --> <hr></div> <div class="container-fluid padding-top padding-bottom"> <div class="row"> <div class="col-xs-12 col-md-6 why-choose-us padding-bottom"> <p>Why Choose Us</p> <ul> <li>40 years professional experience in the water industry</li> <li>More than 20,000 satisfied customers in the local area</li> <li>Independent and impartial expert advice </li> <li>Wide choice of quality water softener systems and drinking water systems of top brands</li> <li>We help you chose a home water system for your individual needs and budget</li> <li>WHICH? 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The white deposits make our showers and sinks look old, tired, and unhygienic, and once we've cleaned them, they keep coming back....</p> <p class="text-right"><a href="/blog/dealing-with-limescale-in-hard-water-areas" title="Read More">...Read more</a></p> </div> </li> </ul> </div> </div> </div></div> <footer> <div class="container-fluid"> <div class="row padding-top padding-bottom"> <div class="col-xs-12 text-center"> <a href="/contact" title="Contact Friendly Water"><h1>Get in Touch</h1></a> <p>We're here to answer any questions you might have about our products!</p> <ul class="connect"> <li><a href="https://www.facebook.com/FriendlyWaterLtd" title="" target="_blank"><span class="icon-facebook"></span></a></li> <li><a href="https://twitter.com/friendlywateruk" title="" target="_blank"><span class="icon-twitter"></span></a></li> <li><a href="https://www.linkedin.com/company/friendly-water" title="" target="_blank"><span class="icon-linkedin"></span></a></li> <li><a href="https://www.instagram.com/friendlywater.uk/" title="" target="_blank"><span class="icon-instagram"></span></a></li> <li><a href="/cdn-cgi/l/email-protection#d8b1b6beb798beaab1bdb6bcb4a1afb9acbdaaf6bbb7f6adb3" title="" onClick="_gaq.push(['_trackEvent', 'Email Link', 'Click-Link']);"><span class="icon-email-envelope"></span></a></li> <li><a href="tel:01932245200" title="info@friendlywater.co.uk" onClick="_gaq.push(['_trackEvent', 'Telephone Link', 'Click-Link']);"><span class="icon-call-phone"></span></a></li> </ul> </div> </div> <hr> <div class="row padding-bottom"> <div class="col-xs-6 col-sm-4 col-md-3"> <h3>West Byfleet</h3> <p>Unit 9B, Lianda House, Camphill Industrial Estate, Camphill Road<br> West Byfleet<br> Surrey<br> KT14 6EW</p> <p><a href="tel:01932245200" title="01932 245 200 " class="replace-number" onClick="_gaq.push(['_trackEvent', 'Telephone Link', 'Click-Link']);">01932 245 200 </a></p> <p><a href="/cdn-cgi/l/email-protection#6a03040c052a0c18030f040e06131d0b1e0f18440905441f01" title="info@friendlywater.co.uk" onClick="_gaq.push(['_trackEvent', 'Email Link', 'Click-Link']);"><span class="__cf_email__" data-cfemail="51383f373e11372338343f353d2826302534237f323e7f243a">[email protected]</span></a></p> </div> <div class="col-xs-6 col-sm-4 col-md-3"> <h3>Basingstoke</h3> <!--<p>contact_basingstoke_address_1<br> contact_basingstoke_address_town<br> contact_basingstoke_address_county<br> contact_basingstoke_address_postcode</p>--> <p><a href="tel:01256844044" title="01256 844 044 " onClick="_gaq.push(['_trackEvent', 'Telephone Link', 'Click-Link']);">01256 844 044 </a></p> <p><a href="/cdn-cgi/l/email-protection#bed7d0d8d1fed8ccd7dbd0dad2c7c9dfcadbcc90ddd190cbd5" title="info@friendlywater.co.uk" onClick="_gaq.push(['_trackEvent', 'Email Link', 'Click-Link']);"><span class="__cf_email__" data-cfemail="8ce5e2eae3cceafee5e9e2e8e0f5fbedf8e9fea2efe3a2f9e7">[email protected]</span></a></p> </div> <div class="col-xs-6 col-sm-4 col-md-3 col-md-push-3 hidden-xs"> <h3>Tell Me About...</h3> <ul> <li><a href="/products/category/water-softeners" title="Water Softeners">Water Softeners</a></li> <li><a href="/products/category/water-filters" title="Water Filters">Water Filters</a></li> <li><a href="/products/category/water-taps-tap-systems" title="Taps">Taps</a></li> <li><a href="/benefits-of-softened-water" title="Benefits of Soft Water">Benefits of Soft Water</a></li> </ul> </div> </div> <div class="row"> <div class="col-md-6 col-md-offset-3"> <a href="https://www.watersoftenersinfo.co.uk/members/friendly-water-softeners" class="aiwse-link" target="_blank"><img src="https://drive.google.com/uc?export=download&id=1b3BsGm04ml2eb7yAE0uxbE9GXhy0vLDC"></a> <ul class="awards"> <!--<li><a href="https://www.ciphe.org.uk/" title="CIPHE" target="_blank"><img src="/images/logo-ciphe-large.png" title="CIPHE" alt="CIPHE"></a></li>--> <li><a href="https://trustedtraders.which.co.uk/businesses/friendly-water/" title="Which" target="_blank"><img src="/images/logo-which-large-transparent.png" title="Which" alt="Which"></a></li> <!--<li><img src="/images/logo-surrey-trading-standards-approved.png" title="Surrey Trading Standards Approved" alt="Surrey Trading Standards Approved"></li>--> <li><a href="http://www.checkatrade.com/FriendlyWater/" title="Friendly Water on Checkatrade" target="_blank"><img src="/images/logo-checkatrade.png" title="Friendly Water on Checkatrade" alt="Friendly Water on Checkatrade"></a></li></ul> </div> </div> </div> <div class="bottom-bar"> <div class="container-fluid"> <div class="row"> <div class="col-xs-12"> <a href="/uploads/files/FW_Ltd_TCs.pdf" target="_blank">Terms & Conditions</a> <p>© Friendly Water 2025. 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