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Founder of FSL Software Technologies Ltd.<o:p></o:p></span> ...
<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:blogger='http://schemas.google.com/blogger/2008' xmlns:georss='http://www.georss.org/georss' xmlns:gd="http://schemas.google.com/g/2005" xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-1773338132082355272</id><updated>2024-05-01T16:57:22.360+05:30</updated><category term="sales software"/><category term="crm sales automation"/><category term="crm software"/><category term="sales management"/><category term="Customer service crm software"/><category term="business automation"/><category term="sales force management"/><category term="online crm software"/><category term="business software"/><category term="crm benefits"/><category term="crm software india"/><category term="CRM software services india"/><category term="sales force automation"/><category term="why crm software"/><category term="sales and service management"/><category term="Field Force Automation"/><category term="crm for healthcare"/><category term="10 Reasons confirming your need of a proper - "SERVICE / COMPLAINTS MANAGEMENT SYSTEM""/><category term="event"/><category term="on demand software services"/><category term="software services"/><category term="trade fair"/><title type='text'>Sales Mantra CRM Software: Changing the Face of Sales Force</title><subtitle type='html'>SalesMantra is a unique online CRM tool which helps to improve sales and service activities and make end users to management more efficient in their routine work. SalesMantra provides very simple yet very useful integration of both sales and service module. It helps management to take tactical and strategical decisions. It tackles various business pains.</subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><link rel='next' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default?start-index=26&max-results=25'/><author><name>Sharad Jain</name><uri>http://www.blogger.com/profile/00703886347590606354</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>74</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-6166080982757837641</id><published>2021-09-04T12:57:00.001+05:30</published><updated>2021-09-04T12:57:20.448+05:30</updated><title type='text'>Sales Funnel Management</title><content type='html'><p>&nbsp;</p><div class="separator" style="clear: both; text-align: center;"><br /></div><br /><p></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiDyhoa7kBiJ2puzuHKVG82-JhjAcQ2LVnonPteO-zBP2WHw3rvLLXIYhaDLNoZZodW2-arSgUParcr9uow4MMgGPYPNOsXI1NczjoVQFD_mkkygcJKFGzREy5EtGMAw3k-0pIBjZUGBcA/s1080/I%2527m+grateful+for+everything+that+you+are+and+for+a+friendship+that+outlasts+and+outshines+silly+romances..png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="1080" data-original-width="1080" height="365" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiDyhoa7kBiJ2puzuHKVG82-JhjAcQ2LVnonPteO-zBP2WHw3rvLLXIYhaDLNoZZodW2-arSgUParcr9uow4MMgGPYPNOsXI1NczjoVQFD_mkkygcJKFGzREy5EtGMAw3k-0pIBjZUGBcA/w365-h365/I%2527m+grateful+for+everything+that+you+are+and+for+a+friendship+that+outlasts+and+outshines+silly+romances..png" width="365" /></a></div><br /><p class="MsoNormal">A sales funnel is a visual representation of the journey
from your prospect’s first contact with you until a completed purchase. It
helps your sales team understand where they need to follow up or alter the
sales process due to drop off in the funnel.</p>
<p class="MsoNormal">Sales Mantra does have a feature of Sales Funnel Management
which helps the sales reps to manage their prospects as cold and hot. A sales
funnel is directly connected to the customer journey phases, which can be
sorted into three parts: top, middle, and bottom.</p>
<p class="MsoNormal">This can translate into the sales funnel structure on your
part as prospects going through Untouched &gt; Contact made (Leads)&nbsp; &gt; Qualified &gt; Proposal Presented &gt; Negotiation &gt; Won.</p>
<p class="MsoNormal">Top-performing sales reps know the steps of their sales
funnel inside out, from cold calling to finalizing the sale. There are two key
reasons for this:</p>
<p class="MsoNormal">They can address customer’s key needs and deliver the right
message at the right time, and</p>
<p class="MsoNormal">They can scale their sales process, forecast their sales and
revenue, and hit their goals.</p>
<p class="MsoNormal">In other words, a well-defined sales funnel improves
customer’s journey as well as company’s health.</p>
<p class="MsoNormal"><b style="mso-bidi-font-weight: normal;">Stages of the Sales
Funnel-</b><br />
1. Creating awareness and Discovery- This is the first stage where the sales
reps try to spread the awareness of the product and wants to know about the
client’s/prospect’s problem.<br />
At the top of the sales funnel, your prospect wants to feel educated and
confident to be able to talk about their questions and problems when the time
comes.</p>
<p class="MsoNormal">2. Researching the Solution- In this stage, the prospects
are not cold to touch. They know about you and somehow interested in your
product/ service. Here, you try to identify and search for the solution for
them.<span style="mso-spacerun: yes;">&nbsp;&nbsp; </span>Now the cold leads turn into
Qualified Leads as you ask them about their problem and identify if your
product is the right fit for them or not.</p>
<p class="MsoNormal">3. Making the final decision- This is the final stage where
you and your prospect both know everything about each other and the product. This
is when your qualified leads go through sales proposal and negotiation phases,
after which you ideally win their business.</p>
<p class="MsoNormal"><b style="mso-bidi-font-weight: normal;">Sales Mantra has
developed this feature so<span style="mso-spacerun: yes;">&nbsp; </span>that all the
communication between the sales rep and the prospect can be maintained and the
next time when the sales rep takes the follow up<span style="mso-spacerun: yes;">&nbsp; </span>with the prospect can discuss on the same
line.<br />
Moreover, it also helps the organization in case any sales rep leaves the
organization, complete communication is saved and other person can pick it up
very easily from there.</b></p><p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhxozxwSWSZEjyWihul_anZjY2hL0Pm5aT4lvB6vhsIp_yOuzyaj9wNltJWh_OqefAy-WCt9RxvWPao6dv8lDgFEW41TSuG9hGymDeGBO8Zzc_XzjctCpv6n_9s2Yj0hyphenhyphenSCOplp7q1zC7Q/s1080/Sales+Funnel+Management.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="1080" data-original-width="1080" height="372" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhxozxwSWSZEjyWihul_anZjY2hL0Pm5aT4lvB6vhsIp_yOuzyaj9wNltJWh_OqefAy-WCt9RxvWPao6dv8lDgFEW41TSuG9hGymDeGBO8Zzc_XzjctCpv6n_9s2Yj0hyphenhyphenSCOplp7q1zC7Q/w372-h372/Sales+Funnel+Management.png" width="372" /></a></div><br /><b style="mso-bidi-font-weight: normal;"><br /></b><p></p><p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><br /></div><br /><b style="mso-bidi-font-weight: normal;"><br style="mso-special-character: line-break;" />
<!--[if !supportLineBreakNewLine]--><br style="mso-special-character: line-break;" />
<!--[endif]--><o:p></o:p></b><p></p></content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/6166080982757837641/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2021/09/sales-funnel-management.html#comment-form' title='5 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/6166080982757837641'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/6166080982757837641'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2021/09/sales-funnel-management.html' title='Sales Funnel Management'/><author><name>FSL</name><uri>http://www.blogger.com/profile/00562672901266462460</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiDyhoa7kBiJ2puzuHKVG82-JhjAcQ2LVnonPteO-zBP2WHw3rvLLXIYhaDLNoZZodW2-arSgUParcr9uow4MMgGPYPNOsXI1NczjoVQFD_mkkygcJKFGzREy5EtGMAw3k-0pIBjZUGBcA/s72-w365-h365-c/I%2527m+grateful+for+everything+that+you+are+and+for+a+friendship+that+outlasts+and+outshines+silly+romances..png" height="72" width="72"/><thr:total>5</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-6734816982345102129</id><published>2021-08-30T18:01:00.001+05:30</published><updated>2021-08-30T18:01:25.916+05:30</updated><title type='text'>Why CRM Software is still the need of the organizations?</title><content type='html'><p>&nbsp;</p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgdX7mQfrLiEfu0O08WEO_eJKsfFUhnKY3cM1VNCEjeVIPstuXP3WrWiykc_ZUKla8wvIfFzR2lws1qW0Ap4jr0h2tKAY9s3fd8Dp-3wZTntW3zeWKLthZfKuMHUQrtca_motauo9OVLJ0/s1001/Sales-CRM-banner.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="451" data-original-width="1001" height="180" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgdX7mQfrLiEfu0O08WEO_eJKsfFUhnKY3cM1VNCEjeVIPstuXP3WrWiykc_ZUKla8wvIfFzR2lws1qW0Ap4jr0h2tKAY9s3fd8Dp-3wZTntW3zeWKLthZfKuMHUQrtca_motauo9OVLJ0/w400-h180/Sales-CRM-banner.jpg" width="400" /></a></div><br /><p></p><p class="MsoNormal">CRM In its simplest form, systems and processes for managing
the company's interactions with existing and potential customers. </p>
<p class="MsoNormal">The advantages of a CRM system extend far beyond the
management of business and its closely related relationships. Ideally, the CRM
system should help your business improve the relationship with existing
customers, find new customers, and restore previous customers. This system is
integrated into a software system that facilitates the collection, organization
and management of customer information. A CRM The system can be beneficial for
both small and large businesses as long as it is properly implemented.</p>
<p class="MsoNormal">CRM systems provide companies with numerous strategic
advantages. One of them is the ability to add a personal touch to existing
business-customer relationships. It is possible to treat each customer
individually rather than as a group, maintaining a repository in each
customer's profiles. This system allows each employee to understand the
specific needs of their customers, as well as their transaction file.</p>
<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi6DsZfXtDijSXFl1eAOmne-O285u0rNXs6k3oHO0yuHuSYBZRu8mWUpdEWI7MLCd3II9cw57wLxQjif55a5zU2ZZZ9jaRv5OzxjGcUHn001-HUYFrbyZSZRNW39b6g81A8Q5HOK60k3iI/s225/download.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="225" data-original-width="225" height="228" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi6DsZfXtDijSXFl1eAOmne-O285u0rNXs6k3oHO0yuHuSYBZRu8mWUpdEWI7MLCd3II9cw57wLxQjif55a5zU2ZZZ9jaRv5OzxjGcUHn001-HUYFrbyZSZRNW39b6g81A8Q5HOK60k3iI/w320-h228/download.png" width="320" /></a></div><br /><p class="MsoNormal"><br /></p><p class="MsoNormal">Sales Mantra CRM software has been developed keeping all the
major challenges an organization can face while executing the sales operations
efficiently and effectively. For e.g. for a sales person, remembering all the
important meeting schedules, planning the diary and keeping all the important
documents handy. Sales Mantra has come up with the feature of centralized
library which is useful for accessing and keeping all the important documents
from anywhere and at anytime.</p><p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgZHhiGBPMS0acuNb_7t8DPqlCdrHr10IyztBQXnD9kYH3rne5TCjn5Z0T5tq2LCwSo1t1EgfW-x7jsD3uBLyGcxfsbIIHD12j3zs3slre7U9Hfy6bJ6VD6SIjqUFYOPJKF9YwEL_usfTA/s300/sale-crm.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="290" data-original-width="300" height="290" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgZHhiGBPMS0acuNb_7t8DPqlCdrHr10IyztBQXnD9kYH3rne5TCjn5Z0T5tq2LCwSo1t1EgfW-x7jsD3uBLyGcxfsbIIHD12j3zs3slre7U9Hfy6bJ6VD6SIjqUFYOPJKF9YwEL_usfTA/s0/sale-crm.png" width="300" /></a></div><br />&nbsp; <br />
<br />
Customer performance is measured by comparing the turnaround time for service
issues raised by customers with the number of service errors recorded due to
misinformation. A good business should always follow customers in the things
they buy. This strategy enables the business to address potential problems even
before they are filed as complaints.<p></p>
<p class="MsoNormal">Knowing what exactly your sales reps are doing and how well
they are managing their clients/accounts are equally important. Moreover having
a clear picture of the Clients’ Complaints, Sales Forecasting, Hot and Cold
leads, Customer’s Feedback etc are equally very important to work upon.</p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiYT7T9M8oJAYSShEDzDjhZU_crYffA8-8DQN6jdkJxH-rjuZ92e5-a5YdzRx3DQoyBN9rbwXY4l1qJ0O2eQ0bMAa-qVFC5GI3uONYXCzVAE4FyUckNgm400RF5plW9UFq_u045Auh4SgI/s1024/1.6-1024x680.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="680" data-original-width="1024" height="266" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiYT7T9M8oJAYSShEDzDjhZU_crYffA8-8DQN6jdkJxH-rjuZ92e5-a5YdzRx3DQoyBN9rbwXY4l1qJ0O2eQ0bMAa-qVFC5GI3uONYXCzVAE4FyUckNgm400RF5plW9UFq_u045Auh4SgI/w400-h266/1.6-1024x680.png" width="400" /></a></div><br /><p class="MsoNormal"><br /></p></content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/6734816982345102129/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2021/08/why-crm-software-is-still-need-of.html#comment-form' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/6734816982345102129'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/6734816982345102129'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2021/08/why-crm-software-is-still-need-of.html' title='Why CRM Software is still the need of the organizations?'/><author><name>FSL</name><uri>http://www.blogger.com/profile/00562672901266462460</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgdX7mQfrLiEfu0O08WEO_eJKsfFUhnKY3cM1VNCEjeVIPstuXP3WrWiykc_ZUKla8wvIfFzR2lws1qW0Ap4jr0h2tKAY9s3fd8Dp-3wZTntW3zeWKLthZfKuMHUQrtca_motauo9OVLJ0/s72-w400-h180-c/Sales-CRM-banner.jpg" height="72" width="72"/><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-5996584050212096530</id><published>2021-08-13T15:58:00.000+05:30</published><updated>2021-08-13T15:58:06.539+05:30</updated><title type='text'></title><content type='html'><p>&nbsp;</p><p align="center" class="MsoNormal" style="text-align: center;"><span style="line-height: 115%;"><b><u><span style="font-family: georgia; font-size: medium;">How&nbsp; Sales Mantra SALES MANTRA CRM is helping in
reducing the cost of the Organizations?</span></u></b><span style="font-size: 12pt;"><o:p></o:p></span></span></p><p align="center" class="MsoNormal" style="text-align: center;"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgPTvpMuL41TqL0X8fxuLtl119r9DriZNk3TzYAmEpU_KbpaZmzsoHKxz0GoclS-vOpl5OhgVVywwiaIlF0iJ3DVytK5cj4dRdQW1FShcdpAoHS6P4hf2asADx6i277mDfrqp-PwfyTJl4/s800/Leag-generation-tools.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="300" data-original-width="800" height="222" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgPTvpMuL41TqL0X8fxuLtl119r9DriZNk3TzYAmEpU_KbpaZmzsoHKxz0GoclS-vOpl5OhgVVywwiaIlF0iJ3DVytK5cj4dRdQW1FShcdpAoHS6P4hf2asADx6i277mDfrqp-PwfyTJl4/w592-h222/Leag-generation-tools.jpg" width="592" /></a></div><br /><div style="text-align: left;"><br /></div><div style="text-align: left;"><p class="MsoNormal"><span style="font-size: 12.0pt; line-height: 115%;">Organizations
have consistently underlined the need to work on their client's experience. All
things considered, in this furious period of rivalry, keeping your client
fulfilled is the just sure-fire method of holding them. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt; line-height: 115%;">Clients are
getting more astute, and assuming you need to hold them, you need to change
your methodology from being receptive to becoming proactive. To accomplish
this, we know without a doubt that SALES MANTRA CRM is the solitary instrument
to do as such. <br />
<br />
A client relationship the board framework not just assists you with working on
your relations with your client’s it likewise expands your benefits by
decreasing the general expenses for your association. A client relationship the
executive’s arrangement gives you significant data pretty much the entirety of
your clients like their buy history, different preferences which assists you
with examining patterns, permitting you to serve them better. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt; line-height: 115%;"><span style="mso-spacerun: yes;">&nbsp;</span>One of the primary reasons why you ought to
utilize a SALES MANTRA CRM framework is its capacity to diminish the framework
costs for your association or organization; this then, at that point means
higher net revenues for your organization. It arranges, and focuses on your
work – There is a cut-off to how much your memory can hold, be it your
arrangements, your colleague's birthday events, or your customer data. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt; line-height: 115%;"><span style="mso-spacerun: yes;">&nbsp;</span>Data sharing gets improved, yet secure, no
matter how you look at it in your organization – Any and every one of the
collaborations that you have with your clients is put away in one single spot
in your SALES MANTRA CRM framework, and this can be gotten to by colleagues
divisions. You don't need to go around for data starting with one office then
onto the next to source one single piece of information. With action the
executives, you can ensure that all the records relating to your clients are
available to every one of the partners.<br /><br />
<span style="mso-spacerun: yes;">&nbsp;</span>A SALES MANTRA CRM framework works on
admittance to data. From statements, solicitations, and correspondence, you
have all the data put away in one single spot in your SALES MANTRA CRM. You
don't need to sit around idly with interdepartmental coordination. You save a
ton of time and cash when your organization capacities in a coordinated way.
This additionally assists you with serving your clients quickly.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt; line-height: 115%;"><span style="mso-spacerun: yes;">&nbsp;</span>SALES MANTRA CRM software makes lead management
and nurturing considerably easier. This lowers the cost of conversion and
lowers the cost of acquiring fresh leads. Managers spend hours reporting and
creating sales, marketing, and performance reports, as witnessed. Sales CRM, in
particular, can do this automatically and instantly, saving time and money.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 12.0pt; line-height: 115%;">SALES MANTRA
is made in keeping the point in mind that efficiency should be increased and dependency
should be decreased. We have made numerous BI reports so that manual work can
be reduced and effectiveness can be increased.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; line-height: 115%;"><o:p>&nbsp;</o:p></span></p><u><span style="font-weight: 700;"></span></u></div><p></p></content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/5996584050212096530/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2021/08/how-sales-mantra-sales-mantra-crm-is.html#comment-form' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/5996584050212096530'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/5996584050212096530'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2021/08/how-sales-mantra-sales-mantra-crm-is.html' title=''/><author><name>FSL</name><uri>http://www.blogger.com/profile/00562672901266462460</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgPTvpMuL41TqL0X8fxuLtl119r9DriZNk3TzYAmEpU_KbpaZmzsoHKxz0GoclS-vOpl5OhgVVywwiaIlF0iJ3DVytK5cj4dRdQW1FShcdpAoHS6P4hf2asADx6i277mDfrqp-PwfyTJl4/s72-w592-h222-c/Leag-generation-tools.jpg" height="72" width="72"/><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-230267147829308108</id><published>2021-07-27T18:08:00.001+05:30</published><updated>2021-07-27T18:08:55.724+05:30</updated><title type='text'></title><content type='html'><p></p><p align="center" class="MsoNormal" style="line-height: normal; text-align: center;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt;">LEAD GENERATION AND LEAD CONVERSION AN
IMPORTANT PART OF SALES PROCESS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height: 200%; text-align: justify; text-justify: inter-ideograph;"><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;"><o:p>&nbsp;</o:p></span></p>
<p class="MsoListParagraphCxSpFirst" style="line-height: 200%; margin-left: 21.3pt; mso-add-space: auto; mso-list: l1 level1 lfo2; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">1.<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">In
the present Covid time, various companies are struggling to make sales while
various other companies are struggling to make purchases. In this environment,
one has to understand why people are missing on sales. The sales process can be
defined in <span style="mso-spacerun: yes;">&nbsp;</span><span style="mso-spacerun: yes;">&nbsp;</span>two broad heads i.e. lead creation and lead
conversion.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; margin-left: 21.3pt; mso-add-space: auto; mso-list: l1 level1 lfo2; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">2.<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp; </span></span></span><!--[endif]--><b style="mso-bidi-font-weight: normal;"><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Lead creation</span></b><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">
Lead can be created by <o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Mass
mailing for which one requires potential customer data and draft of good email
which can run as a campaign.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Exhibition
participation<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Cold
calling-Telephone<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Physical
cold calling<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Marketing
exercises like advertisement etc.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Digital
marketing like linkdin, facebook, tweeter etc.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">A
good positioning in search engine optimization<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Up
sales and cross sales<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Reference
from existing customers<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l1 level1 lfo2; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">3.<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Lead
generation is difficult but converting leads into order is a bigger challenge.
We have noticed that various leads created at times, gets lost because they are
not properly documented or dealt with by the sales people.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l1 level1 lfo2; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">4.<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp; </span></span></span><!--[endif]--><b style="mso-bidi-font-weight: normal;"><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Lead Conversion: </span></b><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;"><o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">The
process of lead conversion basically warrant a passionate sales person, who is
well aware <span style="mso-spacerun: yes;">&nbsp;</span>of<span style="mso-spacerun: yes;">&nbsp; </span><span style="mso-spacerun: yes;">&nbsp;</span>the
product he is selling.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Fixing
meeting with the customers<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Giving
demonstration of the product<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Sending
quotations<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Negotiating
prices and sending Proforma Invoices<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Creating
trust with the prospective buyer<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Closing
the sales and receiving the cheques<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l0 level1 lfo1; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">Implementing
and close hand holding at least for first three to six months with the
prospective customers.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l1 level1 lfo2; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">5.<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">If
any of the steps are missed or delayed, the possibility of <span style="mso-spacerun: yes;">&nbsp;</span><span style="mso-spacerun: yes;">&nbsp;</span>losing
the order, increases.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; mso-list: l1 level1 lfo2; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">6.<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">In
today’s time effective work is a must. Sales Mantra, (</span><span lang="EN-GB"><a href="http://www.salesmantra.com/"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">www.salesmantra.com</span></a></span><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">)
CRM solution from FSL Software Technologies Ltd. is designed to increase
productivity and sales which in turns <span style="mso-spacerun: yes;">&nbsp;</span><span style="mso-spacerun: yes;">&nbsp;</span>increases the productivity of any
organization. Sales Mantra (</span><span lang="EN-GB"><a href="http://www.salesmantra.com/"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">www.salesmantra.com</span></a></span><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">)
<span style="mso-spacerun: yes;">&nbsp;</span><span style="mso-spacerun: yes;">&nbsp;</span><span style="mso-spacerun: yes;">&nbsp;</span>documents all sales process and provides
timely alerts and escalation so that no lead per say, gets closed because of
lack of timely <span style="mso-spacerun: yes;">&nbsp;&nbsp;</span>actions from the sales
person.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="line-height: 200%; mso-list: l1 level1 lfo2; text-align: justify; text-indent: -.25in; text-justify: inter-ideograph;"><!--[if !supportLists]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">7.<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp; </span></span></span><!--[endif]--><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">The
product Sales Mantra (</span><span lang="EN-GB"><a href="http://www.salesmantra.com/"><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">www.salesmantra.com</span></a></span><span lang="EN-GB" style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 14.0pt; line-height: 200%;">)
is available on SAS module<span style="mso-spacerun: yes;">&nbsp; </span>and is very
competitive in price compared to its peer in the market.<o:p></o:p></span></p>By- Mr. Rakesh K Jain<br />(Founder of FSL Software Technologies Ltd.)<p></p></content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/230267147829308108/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2021/07/lead-generation-and-lead-conversion.html#comment-form' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/230267147829308108'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/230267147829308108'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2021/07/lead-generation-and-lead-conversion.html' title=''/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-8576444478835620331</id><published>2021-07-23T18:17:00.000+05:30</published><updated>2021-07-23T18:17:22.139+05:30</updated><title type='text'></title><content type='html'><p>&nbsp;<b style="text-align: center;"><span style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Arial;">TRUST - AN IMPORTANT PART OF SALES</span></b></p>
<p class="MsoNormal" style="line-height: 200%;"><span style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Arial;">Theoretically, everyone makes
sales or services based on the quality and price of the product or service. In
practice your sales happens not only because we had a good product or service
but mainly due to the <o:p></o:p></span></p>
<span style="font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-IN; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Trust
level between the person buying and the person selling.</span><div><span style="font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-IN; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"><br /></span></div><div><div class="separator" style="clear: both; text-align: center;"><a href="https://1.bp.blogspot.com/-NuAhnltNCOA/YPq53wh_UfI/AAAAAAAAD4E/vtcLKExXbBc6Z6NaXTA8g9iJGR1hXS7SACNcBGAsYHQ/s800/develop-trust-loyalty-sales-reps_0_0.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="250" data-original-width="800" height="200" src="https://1.bp.blogspot.com/-NuAhnltNCOA/YPq53wh_UfI/AAAAAAAAD4E/vtcLKExXbBc6Z6NaXTA8g9iJGR1hXS7SACNcBGAsYHQ/w640-h200/develop-trust-loyalty-sales-reps_0_0.jpg" width="640" /></a></div><div class="separator" style="clear: both; text-align: center;"><br /></div><div class="separator" style="clear: both; text-align: left;"><p class="MsoNormal" style="line-height: 200%;"><span style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Arial;">Hence, for any sales person’s fear
line is the mind of buyer is of utmost importance. For creating trust, it is
very important for the seller to understand the fear points of the buyer and
deal them to the satisfaction of the buyer. If he is able to do that, the sales
will go up many folds.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: 200%;"><span style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Arial;">Some of the fears which buyers
generally have are :-<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpFirst" style="line-height: 200%; margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;"><!--[if !supportLists]--><span lang="EN-GB" style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin;">a)<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Arial;">If
I make advance payment will the seller supply the product or service?<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;"><!--[if !supportLists]--><span lang="EN-GB" style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin;">b)<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Arial;">Will
the supply of the product will be of the same quality as has been explained?.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;"><!--[if !supportLists]--><span lang="EN-GB" style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin;">c)<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Arial;">Is
he gets adequate after sales support from the seller or not?<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;"><!--[if !supportLists]--><span lang="EN-GB" style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin;">d)<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Arial;">Is
he paying a fair price or he had been squeezed on the prices on which he has
not done hard bargain?<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: 200%; margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;"><!--[if !supportLists]--><span lang="EN-GB" style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin;">e)<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Arial;">Will&nbsp;&nbsp; the product, he is&nbsp;&nbsp; buying will be useful for him?<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="line-height: 200%; margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;"><!--[if !supportLists]--><span lang="EN-GB" style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin;">f)<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="EN-GB" style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Arial;">Will
his people&nbsp;&nbsp; be able to use the product
or service once implemented?<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: 200%;"><span style="font-size: 12.0pt; line-height: 200%; mso-bidi-font-family: Arial;">It is the responsibility of the
sales peoples to deal with each and every fear line with all perspective of the
customers. If he is able to do this the sale closure will be fast and more.<o:p></o:p></span></p>
<h3 style="background: white;"><span style="font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; font-size: 12.0pt; font-weight: normal; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-bidi-font-weight: bold; mso-hansi-theme-font: minor-latin;">It is also well said that-<br />
</span><span style="font-family: Calibri, sans-serif; font-size: 12pt; font-weight: normal;">“Don’t find customers for your products,
find products for your customers.” –&nbsp;Seth Godin<o:p></o:p></span></h3>
<h3 style="background: white;"><span style="font-family: Calibri, sans-serif; font-size: 12pt; font-weight: normal;">- Mr. Rakesh K
Jain<br />
Founder of FSL Software Technologies Ltd.<o:p></o:p></span></h3><div><div class="separator" style="clear: both; text-align: center;"><a href="https://1.bp.blogspot.com/-5K2QtgCvVcI/YPq6HcS8m8I/AAAAAAAAD4Q/aZv5fYkrJ6MJnC9HWtnxiV1vCO2fiSYKACNcBGAsYHQ/s600/trusted-advisor-sales-relationships.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="400" data-original-width="600" height="426" src="https://1.bp.blogspot.com/-5K2QtgCvVcI/YPq6HcS8m8I/AAAAAAAAD4Q/aZv5fYkrJ6MJnC9HWtnxiV1vCO2fiSYKACNcBGAsYHQ/w640-h426/trusted-advisor-sales-relationships.png" width="640" /></a></div><br /><span style="font-family: Calibri, sans-serif; font-size: 12pt; font-weight: normal;"><br /></span></div></div><br /><span style="font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-IN; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"><br /></span></div></content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/8576444478835620331/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2021/07/trust-important-part-of-sales.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/8576444478835620331'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/8576444478835620331'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2021/07/trust-important-part-of-sales.html' title=''/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://1.bp.blogspot.com/-NuAhnltNCOA/YPq53wh_UfI/AAAAAAAAD4E/vtcLKExXbBc6Z6NaXTA8g9iJGR1hXS7SACNcBGAsYHQ/s72-w640-h200-c/develop-trust-loyalty-sales-reps_0_0.jpg" height="72" width="72"/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-1978006036940651660</id><published>2020-05-06T11:57:00.004+05:30</published><updated>2020-05-06T11:57:31.644+05:30</updated><title type='text'></title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
<div align="center" class="MsoNormal" style="background: rgb(255,255,255); margin-bottom: 8.3500pt; mso-outline-level: 1; text-align: center;">
<b><u><span style="font-family: Calibri; font-size: 16pt; letter-spacing: 0.5pt;">Tips for Choosing the Right CRM Software</span></u></b><b><u><span style="font-family: Calibri; font-size: 16pt; letter-spacing: 0.5pt;">&nbsp;-</span></u></b><b><u><span style="font-family: Calibri; font-size: 16pt; letter-spacing: 0.5pt;"><br /></span></u></b><b><u><span style="font-family: Calibri; font-size: 16pt; letter-spacing: 0.5pt;"><o:p></o:p></span></u></b></div>
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<a href="https://1.bp.blogspot.com/-WYtxbykr1Co/XrJYFGen3RI/AAAAAAAADk8/AwPBui5M6wsNA9SiPqNgaVVV9ukV69uMACNcBGAsYHQ/s1600/1.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="452" data-original-width="814" height="177" src="https://1.bp.blogspot.com/-WYtxbykr1Co/XrJYFGen3RI/AAAAAAAADk8/AwPBui5M6wsNA9SiPqNgaVVV9ukV69uMACNcBGAsYHQ/s320/1.png" width="320" /></a></div>
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<span style="font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-spacerun: 'yes';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="background: rgb(255,255,255); font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: Arial; mso-hansi-font-family: Arial; mso-shading: rgb(255,255,255); mso-spacerun: 'yes';">CRM software has many benefits for small businesses. It can save you time on customer communications. It can offer personalized communications to your best customers. And it can help you improve your sales and marketing efforts.</span><span style="background: rgb(255,255,255); font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: Arial; mso-hansi-font-family: Arial; mso-shading: rgb(255,255,255); mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<u><span style="background: rgb(255, 255, 255); font-family: Calibri; font-size: 12pt;">Below<span style="font-family: Arial;">&nbsp;</span><span style="font-family: Calibri;">are some tips to help you pick the best CRM provider to meet your needs</span></span></u><u><span style="background: rgb(255, 255, 255); font-family: Calibri; font-size: 12pt;">-<br /></span></u></div>
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<span style="font-family: Calibri;"><span style="background-color: white;">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></span><a href="https://1.bp.blogspot.com/-waBLkCQ2ixU/XrJYKUMHPaI/AAAAAAAADlA/r4rwtEIsAH4zQcJZHbSB5kXKZhJdxt5uQCNcBGAsYHQ/s1600/2.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em; text-align: center;"><img border="0" data-original-height="204" data-original-width="205" src="https://1.bp.blogspot.com/-waBLkCQ2ixU/XrJYKUMHPaI/AAAAAAAADlA/r4rwtEIsAH4zQcJZHbSB5kXKZhJdxt5uQCNcBGAsYHQ/s1600/2.png" /></a></div>
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<h3 style="background: rgb(255,255,255); margin-bottom: 8.3500pt; margin-top: 8.3500pt;">
<b><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0.5pt;">Determine the Problem You<span style="font-family: Arial;">’</span><span style="font-family: Calibri;">re Trying to Solve</span></span></b><b><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0.5pt;"><o:p></o:p></span></b></h3>
<div class="MsoNormal">
<span style="font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-spacerun: 'yes';">This is the stepping stone of the big decision that you are going to take. Knowing your challenges or the problem is the key to the solution for sure.</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-spacerun: 'yes';">There are numerous challenges that an organization faces such as managing the leads/prospects, managing and accessing the employee’s work and growth, analyzing the reports and so many.</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><br /></span><span style="font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-spacerun: 'yes';">The main focus while choosing the CRM is to see and check that the needs can be fulfilled.<br /></span><span style="font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<a href="https://1.bp.blogspot.com/-6jmxNCkNiLc/XrJYUJlL0YI/AAAAAAAADlE/3fzT8kNgQFkwhXSXSr3vDT6Vikd18ZXEwCNcBGAsYHQ/s1600/3.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="397" data-original-width="431" height="294" src="https://1.bp.blogspot.com/-6jmxNCkNiLc/XrJYUJlL0YI/AAAAAAAADlE/3fzT8kNgQFkwhXSXSr3vDT6Vikd18ZXEwCNcBGAsYHQ/s320/3.png" width="320" /></a></div>
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<b><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0.5pt;">&nbsp;</span></b></h3>
<h3 style="background: rgb(255,255,255); margin-bottom: 8.3500pt; margin-top: 8.3500pt;">
<b><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0.5pt;">Don<span style="font-family: Arial;">’</span><span style="font-family: Calibri;">t Just Choose the Biggest Name</span></span></b><b><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0.5pt;"><o:p></o:p></span></b></h3>
<div class="MsoNormal">
<span style="background: rgb(255,255,255); font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: Arial; mso-hansi-font-family: Arial; mso-shading: rgb(255,255,255); mso-spacerun: 'yes';">Since each company<span style="font-family: Arial;">’</span><span style="font-family: Calibri;">s situation is different, another company</span><span style="font-family: Arial;">’</span><span style="font-family: Calibri;">s satisfaction with their own provider doesn</span><span style="font-family: Arial;">’</span><span style="font-family: Calibri;">t necessarily mean that it</span><span style="font-family: Arial;">’</span><span style="font-family: Calibri;">s a good fit for you.</span></span><span style="background: rgb(255,255,255); font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: Arial; mso-hansi-font-family: Arial; mso-shading: rgb(255,255,255); mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="background: rgb(255,255,255); font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: Arial; mso-hansi-font-family: Arial; mso-shading: rgb(255,255,255); mso-spacerun: 'yes';">Choose the CRM by checking its characteristics or features not go on brand names.<br /></span><b><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0.5pt;"><o:p></o:p></span></b></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://1.bp.blogspot.com/-j7l22FjW7fM/XrJYZJYqCkI/AAAAAAAADlM/VwjdQORDvcUjfTToAwMtpsxm4oxgeGJLwCNcBGAsYHQ/s1600/4.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="324" data-original-width="369" height="280" src="https://1.bp.blogspot.com/-j7l22FjW7fM/XrJYZJYqCkI/AAAAAAAADlM/VwjdQORDvcUjfTToAwMtpsxm4oxgeGJLwCNcBGAsYHQ/s320/4.png" width="320" /></a></div>
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<h3 style="background: rgb(255,255,255); margin-bottom: 8.3500pt; margin-top: 8.3500pt;">
<b><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0.5pt;">Choose a Program that Allows You to Customize Communications</span></b><b><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0.5pt;"><o:p></o:p></span></b></h3>
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<span style="background: rgb(255, 255, 255); font-family: Calibri; font-size: 12pt; letter-spacing: 0pt;">Regardless of your main challenge, every business has customers who are at different stages of the buying process. So when choosing the right CRM, you need to find one<span style="font-family: sans-serif;">&nbsp;</span><span style="font-family: Calibri;">that will let you customize different communication strategies for different customers, based on your particular methods and needs.<br /></span></span><span style="font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<b><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0.5pt;">Find a Program that Will Save You Time</span></b><b><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0.5pt;"><o:p></o:p></span></b></h3>
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<span style="font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: SimSun; mso-font-kerning: 0.0000pt; mso-hansi-font-family: 'Times New Roman'; mso-spacerun: 'yes';">One of the biggest benefits of having a CRM program in the first place is its ability to save you time on customer communication. So make sure that your choice is one that<span style="font-family: Times New Roman;">’</span><span style="font-family: Calibri;">s going to actually accomplish that goal.<br /></span></span><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0pt;"><o:p></o:p></span></div>
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<b><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0.5pt;">Look Into Analytical Features</span></b><b><span style="font-family: Calibri; font-size: 12pt; letter-spacing: 0.5pt;"><o:p></o:p></span></b></h3>
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<span style="background: rgb(255, 255, 255); font-family: Calibri; font-size: 12pt; letter-spacing: 0pt;">But you also want to find a program that is smart. Some programs can give you insights into your activities, by making sure that your contact leads on a regular basis and finding any irregularities in communications that you may need to be aware of.</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/1978006036940651660/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/05/tips-for-choosing-right-crm-software.html#comment-form' title='12 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/1978006036940651660'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/1978006036940651660'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/05/tips-for-choosing-right-crm-software.html' title=''/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://1.bp.blogspot.com/-WYtxbykr1Co/XrJYFGen3RI/AAAAAAAADk8/AwPBui5M6wsNA9SiPqNgaVVV9ukV69uMACNcBGAsYHQ/s72-c/1.png" height="72" width="72"/><thr:total>12</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-3366954478763607162</id><published>2020-04-23T11:29:00.000+05:30</published><updated>2020-04-23T11:29:40.620+05:30</updated><title type='text'>Work From Home Made Easy!</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
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<b><u><span style="color: #c0504d; font-size: 18pt;">Work From Home </span></u></b><b><u><span style="color: #c0504d; font-size: 18pt;">M</span></u></b><b><u><span style="color: #c0504d; font-size: 18pt;">ade Easy!</span></u></b><b><u><span style="color: #c0504d; font-size: 18pt;"><o:p></o:p></span></u></b></div>
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<span style="color: #404041; font-size: 12pt;">In this new COVID-19 reality, how can companies reduce business disruption and prepare for success when working from home? Feeling challenges right during this lockdown? We help you work from home with efficiency.<br /></span></div>
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<b><u><span style="color: blue; font-size: 16pt;">Practicalities to Ponder</span></u></b><b><u><span style="color: blue; font-size: 16pt;"><o:p></o:p></span></u></b></div>
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<span style="color: #404041; font-size: 12pt;">There has been a growing trend towards flexible and work from home scenarios over the last 5 years but many businesses are still unprepared for full-scale remote working.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<span style="color: #404041; font-size: 12pt;">So, let’s look at some key things to consider when adjusting to working from home.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<span style="color: #404041; font-size: 12pt;">Of course, not all industries or job roles are suitable for remote work. If your industry isn’t one of them, still consider if there is any other work that they can be doing in the short term outside of their normal remit and that can be accomplished in the home environment.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<span style="color: #404041; font-size: 12pt;">Now is the time to set and communicate clear guidance around work from home policies including sick pay or leave entitlement and the availability of additional Government support.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<span style="color: #404041; font-size: 12pt;">Other considerations include:</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; font-weight: bold; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><b><span style="color: #404041; font-size: 12pt;">Space:</span></b><span style="color: #404041; font-size: 12pt;">&nbsp;do workers have a practical and secure environment and area at home to work in? Either &nbsp;a dedicated room, existing desk space or temporary set up.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; font-weight: bold; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><b><span style="color: #404041; font-size: 12pt;">Health &amp; Safety:</span></b><span style="color: #404041; font-size: 12pt;">&nbsp;Health &amp; Safety regulations also apply to your homeworkers. This includes the seating and layout of the desk, computer workstation, electrical equipment testing &amp; certification, adequate lighting, ventilation, and heating.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<span style="color: #404041; font-size: 12pt;">As an employer, you will need to communicate these regulations to your homeworkers. Your employees then have the responsibility to apply these policies within their homes. It is recommended that employees do a home risk assessment, document it, and inform your employer of the results.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; font-weight: bold; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><b><span style="color: #404041; font-size: 12pt;">Security:</span></b><span style="color: #404041; font-size: 12pt;">&nbsp;home workers will need to be able to secure business supplied equipment and protect sensitive information in accordance with data protection regulations such as the GDPR (General Data Protection Act) or CASL (Canadian Anti-Spam Law). You may need to re-evaluate and document your new work from home data protection policies and practices if not already done.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; font-weight: bold; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><b><span style="color: #404041; font-size: 12pt;">Equipment:</span></b><span style="color: #404041; font-size: 12pt;">&nbsp;do employees have a telephone line and adequate broadband access? What equipment, like computers and printers, do they need to do their work?</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<span style="color: #404041; font-size: 12pt;">You may also need to investigate your tax, insurance, and reporting obligations if you decide to provide home working expenses to your employees.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<span style="color: #404041; font-size: 12pt;">Expenses you may consider include:</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Equipment</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Services</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Furniture</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Supplies</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Household expenses like gas or electric</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<b><u><span style="color: #c4d600; font-size: 16pt;">Transform With Technology</span></u></b><b><u><span style="color: #c4d600; font-size: 16pt;"><o:p></o:p></span></u></b></div>
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<span style="color: #404041; font-size: 12pt;">Advances in communication and collaboration technology have been key in the shift to remote working. They provide anytime anywhere connection through the internet, cloud-based apps and mobile devices.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<span style="color: #404041; font-size: 12pt;">You may already have some solutions in place for workers on the go, such as your sales or customer support teams, but now need to consider rolling out to the wider employee network.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<span style="color: #404041; font-size: 12pt;">Technology to leverage may include:</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; font-weight: bold; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><b><span style="color: #404041; font-size: 12pt;">Laptops, Printers &amp; Smart Phones:&nbsp;</span></b><span style="color: #404041; font-size: 12pt;">can be purchased or hired relatively inexpensively to provide the essentials for homeworking.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; font-weight: bold; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><b><span style="color: #404041; font-size: 12pt;">Secure private virtual network (VPN):</span></b><span style="color: #404041; font-size: 12pt;">&nbsp;give remote employees access to relevant files and systems on your company network.&nbsp; Be careful to look at additional security measures and stress test your servers for home working.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: Calibri;">·&nbsp;</span><!--[endif]--><a href="http://www.salesmantra.com/"><b><u><span class="15" style="color: blue; font-size: 12pt;">Cloud based business solutions</span></u></b></a><b><span style="color: #404041; font-size: 12pt;">:</span></b><span style="color: #404041; font-size: 12pt;">&nbsp;move any localized on-premise solutions such as your CRM, accounting, or project management tools to a cloud-based alternative to provide easy access to homeworkers. This can be done quickly and easily with your providers.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; font-weight: bold; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><b><span style="color: #404041; font-size: 12pt;">Phones:</span></b><span style="color: #404041; font-size: 12pt;">&nbsp;keeping contact with colleagues, suppliers, prospects, and customers are critical. Easily divert phones through VOIP to home numbers, mobiles, or access via software commonly known as a Softphone. Consider how you will track the use and expenses related to employees using personal mobiles and home phones for outward calls.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<b><u><span style="color: #c4d600; font-size: 16pt;">Conserve Customer Continuity</span></u></b><b><u><span style="color: #c4d600; font-size: 16pt;"><o:p></o:p></span></u></b></div>
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<span style="color: #404041; font-size: 12pt;">Enforced isolation and widespread home working have the potential to severely interrupt your daily business activities and ultimately your customer engagement.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<a href="http://www.salesmantra.com/"><b><u><span class="15" style="color: blue; font-size: 12pt;">Cloud based Customer Relationship Management (CRM)</span></u></b><u><span class="15" style="color: blue; font-size: 12pt;">&nbsp;</span></u></a><span style="color: #404041; font-size: 12pt;">software provides an ideal platform for all workers, office and home-based, to gain easy access to one single database of up-to-date business-wide information, helping to maintain business continuity and customer experience, including:</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; font-weight: bold; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><b><span style="color: #404041; font-size: 12pt;">Address Book:</span></b><span style="color: #404041; font-size: 12pt;">&nbsp;contact details for prospects, customers, suppliers, partners and colleagues.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; font-weight: bold; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><b><span style="color: #404041; font-size: 12pt;">Collaboration Tools</span></b><span style="color: #404041; font-size: 12pt;">: calendars, meeting invites, task allocations, notifications and hotlists to deliver cohesive team working and productive time management.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; font-weight: bold; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><b><span style="color: #404041; font-size: 12pt;">Dashboards and Reports</span></b><span style="color: #404041; font-size: 12pt;">: for activity and performance tracking for early issue identification and resolution.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; font-weight: bold; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><b><span style="color: #404041; font-size: 12pt;">Resource Library &amp; Documents:</span></b><span style="color: #404041; font-size: 12pt;">&nbsp;for any new working policies, marketing materials, working templates for proposals/quotations/invoices, contracts and T&amp;Cs etc.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<span style="color: #404041; font-size: 12pt;">Adding additional users to your existing Cloud solution or moving from on-premise CRM to Cloud should be easy and straightforward to undertake with the help of your provider. If you are new to CRM, then initial set up and deployment of a Cloud based solution is quick and easy.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<b><u><span style="color: #c4d600; font-size: 14pt;">Managing Remotely</span></u></b><b><u><span style="color: #c4d600; font-size: 14pt;"><o:p></o:p></span></u></b></div>
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<span style="color: #404041; font-size: 12pt;">It’s possible to get up and running remotely quite quickly with the right technology, but it’s important to consider performance and review the situation.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<span style="color: #404041; font-size: 12pt;">Take some time to&nbsp;educate, regularly communicate and support your managers and teams throughout the process.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<span style="color: #404041; font-size: 12pt;">Consider:</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Setting clear expectations and goals</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Demonstrating trust and confidence in your homeworkers</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Providing guidelines for Managers of homeworkers</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Developing guidance for homeworkers to manage their own time</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Training employees on new tools and technologies to work from home</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Reporting good news and results regularly to keep up moral</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Organizing flexible scheduling and working arrangements that allow homeworkers to manage their own time but within the best interest of the business</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="color: #404041; font-family: Symbol; font-size: 10.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="color: #404041; font-size: 12pt;">Focusing on results to be achieved rather than activity that needs to be done. If goals are not being accomplished, then of course you will need to delve into work from home practices and activities.</span><span style="color: #404041; font-size: 12pt;"><o:p></o:p></span></div>
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</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/3366954478763607162/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/04/work-from-home-made-easy.html#comment-form' title='5 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/3366954478763607162'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/3366954478763607162'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/04/work-from-home-made-easy.html' title='Work From Home Made Easy!'/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><thr:total>5</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-986746512449827101</id><published>2020-04-21T11:03:00.000+05:30</published><updated>2020-04-21T11:03:14.034+05:30</updated><title type='text'>BENEFITS OF CRM SOFTWARE IN AN ORGANIZATION?</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
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<b><u><span style="font-size: 14pt; letter-spacing: 0.75pt;">BENEFITS OF CRM SOFTWARE IN AN ORGANIZATION?</span></u></b><b><u><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></u></b></div>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">So, now you have probably got the hint that “why use a CRM” means “why use a CRM system”. CRM refers to the tools and the technical system that is used to perform optimal customer relationship management.</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">CRM stands for Customer Relationship Management. Though the term is self-explanatory, nobody would know how to do it right without some guidance. Of course, you can learn from your experience, but that will come at the cost of some major mistakes in your business. So, why fail yourself when you can learn from the mistakes of others?</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">Maintaining a healthy and productive customer relationship is the best way to ensure a bright future for the business.</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<a href="https://1.bp.blogspot.com/-KIcG2d3UMAk/Xp6EYI8Ym-I/AAAAAAAADjs/xmUk45ojBQ0HLwJrk2Wh7LiaW_RS7QwswCNcBGAsYHQ/s1600/Picture11.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="342" data-original-width="600" height="182" src="https://1.bp.blogspot.com/-KIcG2d3UMAk/Xp6EYI8Ym-I/AAAAAAAADjs/xmUk45ojBQ0HLwJrk2Wh7LiaW_RS7QwswCNcBGAsYHQ/s320/Picture11.png" width="320" /></a></div>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">Here are some points that elaborates the benefits of the CRM tool.</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="font-family: Symbol; font-size: 10.0000pt; letter-spacing: 0.7500pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="font-size: 14pt; letter-spacing: 0.75pt;">Retention Of Customers</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">With CRM, you can gather information from numerous sources including social media and keep it composed in one spot, so you can utilize it when the need be.</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<a href="https://1.bp.blogspot.com/-WkEBlzSyszU/Xp6EbsEozMI/AAAAAAAADj4/7g72MamuF7AA2GAQiB3mNh41gCuJKAb2ACEwYBhgLKs4DAL1Ocqyc_CgaDyZjbLmGAuPFsfzc4U9aJT_f_1rdNdSn2RmAv8vZA1d3-SfbwkTQxmxA-YDVZb8op0MN16plFHbEp_KKv799FF4g1MEISdN85Xdn-FqWahhtIq7CIVjfW6GcNtDESYSptiYVh_gbeUDrIveVvsTO0GaFM7XQ4_H3IUDpl_Eam86bewCXYP_S3SKN0dFR11CM9A2XSrj27mYgrqlcVqRV28jSVCCfKxo1Aar33IOe1poVSMl6fX9DQejZkLhWfHjdrxeG64d0jP_ydcQ7YFegODH0-5uGZfG8q8qwpS54NmjRF579Ef3LK6MSjnH8hS5yh01ZdQf2kUHrxmThQemaWWkxqEaAjU09TzaRWszhjkInkR08QAR8cO4K-P9MW8w17jXQft9dJg3EzaOJBdPyghaPHD4298gFlmejRmQfY3_1r0hCkaosliupI04cBGlzhwoMw19E98Gow_7rHOEr1o7bNqXXzmXGrswRxI_blI0RAwXE1Fvrnx_4s88nXQRVJ8c8Ne5JaOzm4WLYBsL5HPQks4lMQn_mS5fspyy6nESDhb27B5shIIM7yWh-solE2ft3W2vc7uPL0QJfiohuXrVk9PZ0MImO-vQF/s1600/Picture12.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="302" data-original-width="580" height="166" src="https://1.bp.blogspot.com/-WkEBlzSyszU/Xp6EbsEozMI/AAAAAAAADj4/7g72MamuF7AA2GAQiB3mNh41gCuJKAb2ACEwYBhgLKs4DAL1Ocqyc_CgaDyZjbLmGAuPFsfzc4U9aJT_f_1rdNdSn2RmAv8vZA1d3-SfbwkTQxmxA-YDVZb8op0MN16plFHbEp_KKv799FF4g1MEISdN85Xdn-FqWahhtIq7CIVjfW6GcNtDESYSptiYVh_gbeUDrIveVvsTO0GaFM7XQ4_H3IUDpl_Eam86bewCXYP_S3SKN0dFR11CM9A2XSrj27mYgrqlcVqRV28jSVCCfKxo1Aar33IOe1poVSMl6fX9DQejZkLhWfHjdrxeG64d0jP_ydcQ7YFegODH0-5uGZfG8q8qwpS54NmjRF579Ef3LK6MSjnH8hS5yh01ZdQf2kUHrxmThQemaWWkxqEaAjU09TzaRWszhjkInkR08QAR8cO4K-P9MW8w17jXQft9dJg3EzaOJBdPyghaPHD4298gFlmejRmQfY3_1r0hCkaosliupI04cBGlzhwoMw19E98Gow_7rHOEr1o7bNqXXzmXGrswRxI_blI0RAwXE1Fvrnx_4s88nXQRVJ8c8Ne5JaOzm4WLYBsL5HPQks4lMQn_mS5fspyy6nESDhb27B5shIIM7yWh-solE2ft3W2vc7uPL0QJfiohuXrVk9PZ0MImO-vQF/s320/Picture12.png" width="320" /></a></div>
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<!--[if !supportLists]--><span style="font-family: Symbol; font-size: 10.0000pt; letter-spacing: 0.7500pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="font-size: 14pt; letter-spacing: 0.75pt;">Easy Access Of Data Anywhere</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">The data on an integrated CRM system is centralized so that it is available at any time and to any authorized person on any authorized device whenever needed. You don’t waste valuable time or a great opportunity waiting for the system to upload or the data to be extracted.</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<a href="https://1.bp.blogspot.com/-cB8OVu-Y5LM/Xp6EbVG2wsI/AAAAAAAADkM/P-HYoOt21IgPQBuNt6yjiaixQA0eSDlfQCEwYBhgLKs4DAL1Ocqxt5gFPshfd2Al7_taVKZu30BrCDcVZxWdvfKO98i2rME41sKA8nqhZ9Jy21HXg32Bze_3OGA-fssNswS7lz3kIuxHO6YK-IhAGYFIl1f_9ntd1PSs6XilsuJtsyb9u27qcaWB-1zizZrcIbCMvO7NdimKycy8ww1IN7GhwiJz1-i3_lT0923xP5GJor9qEI0qaX6f42SGd7wyorivsDnRjhCsBUB_Rn_vJNsWLjLC88D3f4kcUt4KdoJRSg0WOQdi_erHJUAQyx2xvBeK352MQEWir5wcELwxoynbJ65MxJn4Bna4Ze9VQfSjROkVfYaIvU_OBWbsDOjsFPVYEP0I8hMw-5-n1I9Vko5NzYMdkrW5ey8n6hdAYq1ClzXecUJAyof_wDfnDDcCLMpOy6tkfsjra9KXJB8ugzvgY2lhCIA3XVynqZunhThZ1WjDDcbaiyiYqZdP8Exfr-nArfHsxr3pMz1uvShxybvr6-OiG4CvVgcIe_gGwUyf5lqGFEXGA-AWEOCcYCEOHXNpUjtTH9Z4kszkDqWZz0Yc3W2JRYThhPR6ovKTX-SOg1DvCvPChS9cVTjV0vgVT7hyGnoKLxrBNGzagYqohMKCO-vQF/s1600/Picture13.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="429" data-original-width="583" height="235" src="https://1.bp.blogspot.com/-cB8OVu-Y5LM/Xp6EbVG2wsI/AAAAAAAADkM/P-HYoOt21IgPQBuNt6yjiaixQA0eSDlfQCEwYBhgLKs4DAL1Ocqxt5gFPshfd2Al7_taVKZu30BrCDcVZxWdvfKO98i2rME41sKA8nqhZ9Jy21HXg32Bze_3OGA-fssNswS7lz3kIuxHO6YK-IhAGYFIl1f_9ntd1PSs6XilsuJtsyb9u27qcaWB-1zizZrcIbCMvO7NdimKycy8ww1IN7GhwiJz1-i3_lT0923xP5GJor9qEI0qaX6f42SGd7wyorivsDnRjhCsBUB_Rn_vJNsWLjLC88D3f4kcUt4KdoJRSg0WOQdi_erHJUAQyx2xvBeK352MQEWir5wcELwxoynbJ65MxJn4Bna4Ze9VQfSjROkVfYaIvU_OBWbsDOjsFPVYEP0I8hMw-5-n1I9Vko5NzYMdkrW5ey8n6hdAYq1ClzXecUJAyof_wDfnDDcCLMpOy6tkfsjra9KXJB8ugzvgY2lhCIA3XVynqZunhThZ1WjDDcbaiyiYqZdP8Exfr-nArfHsxr3pMz1uvShxybvr6-OiG4CvVgcIe_gGwUyf5lqGFEXGA-AWEOCcYCEOHXNpUjtTH9Z4kszkDqWZz0Yc3W2JRYThhPR6ovKTX-SOg1DvCvPChS9cVTjV0vgVT7hyGnoKLxrBNGzagYqohMKCO-vQF/s320/Picture13.png" width="320" /></a></div>
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<h4 style="background: rgb(255,255,255); margin-bottom: 8.3500pt; margin-left: 36.0000pt; margin-top: 8.3500pt; mso-list: l5 level1 lfo3; text-indent: -18.0000pt;">
<!--[if !supportLists]--><span style="font-family: Symbol; font-size: 10.0000pt; font-weight: normal; letter-spacing: 0.7500pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="font-size: 14pt; font-weight: normal; letter-spacing: 0.75pt;">Growing Business Reputation</span><span style="font-size: 14pt; font-weight: normal; letter-spacing: 0.75pt;"><o:p></o:p></span></h4>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">Talking about reputation, a CRM system helps you with everything so that you can perform with perfection and promptly, without any delay at all. The brand image will be brilliant. Customers will look at your company as one of the most efficient ones in the market. Your team will be the best.</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<a href="https://1.bp.blogspot.com/-ymgoTASkvRk/Xp6EblL3U1I/AAAAAAAADkQ/ZcOjf-yjTFkoKLj7bQEvTbMFQ8i5TPCJgCEwYBhgLKs4DAL1OcqywslJNgCBr4w_m5zNAZQnm-ApAollezPNSMncdnlS2mYUIoyudFxCEY0tOG0wZKMlEjhFTp8eK7Z_FOFbkJ0rzNi_df5nwdAScDQiBI3tms_rhKxRhsD2xqDjDnA7msosVFjSHHGtuoe2k7nWMVgKl3JtdQVdGpW4ZYh3m0tv11n0rX5yTgk7uYw_DmlrP4dguVBkUe3e4jxqvc7RAr9h3IOXBDpr8TdiznjEP9QMpMtKtPUROWyDcbtAKSjpHAjyuDiOpFu-LppvlONUc01O7m7eZFh2y6bz1F-ZlV81_kDQyyG05JcHEHRagLaXsxVY5XZVVGuKpRao0ALunbnO_l9HMBiMUMhvleu7T0Jkz238s660ZQTLZc5HMhxmAy1LvF4hAvuVkTUJQafMdqxsIsijF56aD0hUMgy9JSCQjEPJLiSSD9DMEecH-muZeaQyN8RZpGoxMQBCYwv22WgWMy7x2qUrQe1YcRTuL3e8FWmLdN3p8xkqmQiY1LKd-d8ycEViztyrncbSs4uxtQgPJXU3dYXtKOmvbBzFoo0UCo6yGpMP-nCM5CKXZuWIvPVPb1hLomUOyZ-cc8ASiFYk_YKrXXoYPqaD3MKuO-vQF/s1600/Picture14.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="396" data-original-width="598" height="211" src="https://1.bp.blogspot.com/-ymgoTASkvRk/Xp6EblL3U1I/AAAAAAAADkQ/ZcOjf-yjTFkoKLj7bQEvTbMFQ8i5TPCJgCEwYBhgLKs4DAL1OcqywslJNgCBr4w_m5zNAZQnm-ApAollezPNSMncdnlS2mYUIoyudFxCEY0tOG0wZKMlEjhFTp8eK7Z_FOFbkJ0rzNi_df5nwdAScDQiBI3tms_rhKxRhsD2xqDjDnA7msosVFjSHHGtuoe2k7nWMVgKl3JtdQVdGpW4ZYh3m0tv11n0rX5yTgk7uYw_DmlrP4dguVBkUe3e4jxqvc7RAr9h3IOXBDpr8TdiznjEP9QMpMtKtPUROWyDcbtAKSjpHAjyuDiOpFu-LppvlONUc01O7m7eZFh2y6bz1F-ZlV81_kDQyyG05JcHEHRagLaXsxVY5XZVVGuKpRao0ALunbnO_l9HMBiMUMhvleu7T0Jkz238s660ZQTLZc5HMhxmAy1LvF4hAvuVkTUJQafMdqxsIsijF56aD0hUMgy9JSCQjEPJLiSSD9DMEecH-muZeaQyN8RZpGoxMQBCYwv22WgWMy7x2qUrQe1YcRTuL3e8FWmLdN3p8xkqmQiY1LKd-d8ycEViztyrncbSs4uxtQgPJXU3dYXtKOmvbBzFoo0UCo6yGpMP-nCM5CKXZuWIvPVPb1hLomUOyZ-cc8ASiFYk_YKrXXoYPqaD3MKuO-vQF/s320/Picture14.png" width="320" /></a></div>
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<h4 style="background: rgb(255,255,255); margin-bottom: 8.3500pt; margin-left: 36.0000pt; margin-top: 8.3500pt; mso-list: l1 level1 lfo4; text-indent: -18.0000pt;">
<!--[if !supportLists]--><span style="font-family: Symbol; font-size: 10.0000pt; font-weight: normal; letter-spacing: 0.7500pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="font-size: 14pt; font-weight: normal; letter-spacing: 0.75pt;">Helps In Reduce Cost</span><span style="font-size: 14pt; font-weight: normal; letter-spacing: 0.75pt;"><o:p></o:p></span></h4>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">Another important point about why a CRM system is good for you is that it is very cost-effective. You will obviously wonder how is that even possible when these tools are actually premium and don’t come cheap either. Well, look at the price cuts you are getting to make as your efficiency will increase. Once you understand how to use CRM according to your needs your daily work will become easy and will not take much time as well.</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<a href="https://1.bp.blogspot.com/-9ZFPA6_ej2Y/Xp6Ecuo6PtI/AAAAAAAADkU/jxqrlaX64e4kzSVYBSEnWquG6ZXJwSxUwCEwYBhgLKs4DAL1Ocqz5-97OOVSBwBGZEzivFec0_418pw1MD34p5CSoXP8BNARb_nRsEQ-gdAYbVVvDACWV6Ks3Afu3NfCMJ1LcArsCSTvh6ArQ3Kxxm66q7QJNlkkZMtJM8aRMq3aIb6IcvxAQYR3L7iy-vA7xbXEfSNQNjR9vmdmy5eAJ5xbKDIEGIThwr_ljP3Xxgf6q69vHUQWaqIexCJS2nriRJ2P2FrsKt4_v39Za5Z1lyq8uIWF1sG0as3jBL02mj-4ZFzyD1oKN3IXlG7SmtbzRJrINz9X8pdY5Dr5kiizrK2TAvM1eL7bcvoJotKpXP-9RdzyyTp5nWEEQvz_R5qrtd0vfiDzGY8zw7R4gfQmZfIDVdxZX-6QwR6a72UWEVdKP617koExT_mncCk4W3Rzq4zKZlWDMFLtFbbxZ57Z2v_9T_-wftAwIcN9tY22JHOmVaOkW1FbHIfWHHtcnH6Bu6aCjrnlU_WKlpYwGwANaprgosFM4Us5rY_PuK80nVl0GgxzAllbiorSvpreyD3KLUng3e3nhwqWtJqq6PlMll9UbLHXxTHA4w-qCp3nGqys39Po-1R2MdsZ9_Bsr5fnyxca2WhcaGMaQC4cb0c45MLaO-vQF/s1600/Picture15.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="386" data-original-width="583" height="211" src="https://1.bp.blogspot.com/-9ZFPA6_ej2Y/Xp6Ecuo6PtI/AAAAAAAADkU/jxqrlaX64e4kzSVYBSEnWquG6ZXJwSxUwCEwYBhgLKs4DAL1Ocqz5-97OOVSBwBGZEzivFec0_418pw1MD34p5CSoXP8BNARb_nRsEQ-gdAYbVVvDACWV6Ks3Afu3NfCMJ1LcArsCSTvh6ArQ3Kxxm66q7QJNlkkZMtJM8aRMq3aIb6IcvxAQYR3L7iy-vA7xbXEfSNQNjR9vmdmy5eAJ5xbKDIEGIThwr_ljP3Xxgf6q69vHUQWaqIexCJS2nriRJ2P2FrsKt4_v39Za5Z1lyq8uIWF1sG0as3jBL02mj-4ZFzyD1oKN3IXlG7SmtbzRJrINz9X8pdY5Dr5kiizrK2TAvM1eL7bcvoJotKpXP-9RdzyyTp5nWEEQvz_R5qrtd0vfiDzGY8zw7R4gfQmZfIDVdxZX-6QwR6a72UWEVdKP617koExT_mncCk4W3Rzq4zKZlWDMFLtFbbxZ57Z2v_9T_-wftAwIcN9tY22JHOmVaOkW1FbHIfWHHtcnH6Bu6aCjrnlU_WKlpYwGwANaprgosFM4Us5rY_PuK80nVl0GgxzAllbiorSvpreyD3KLUng3e3nhwqWtJqq6PlMll9UbLHXxTHA4w-qCp3nGqys39Po-1R2MdsZ9_Bsr5fnyxca2WhcaGMaQC4cb0c45MLaO-vQF/s320/Picture15.png" width="320" /></a></div>
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<h4 style="background: rgb(255,255,255); margin-bottom: 8.3500pt; margin-left: 36.0000pt; margin-top: 8.3500pt; mso-list: l0 level1 lfo5; text-indent: -18.0000pt;">
<!--[if !supportLists]--><span style="font-family: Symbol; font-size: 10.0000pt; font-weight: normal; letter-spacing: 0.7500pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="font-size: 14pt; font-weight: normal; letter-spacing: 0.75pt;">Automation Of Every Day Assigned Task</span><span style="font-size: 14pt; font-weight: normal; letter-spacing: 0.75pt;"><o:p></o:p></span></h4>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">The best-designed CRM system helps in taking away various regular works. There are various works that are required to be done on a daily basis for smooth functioning. Works like sending emails, addressing legal issues, taking up calls, Created reports. After taking off these works, the representative will work on closing the leads.</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<a href="https://1.bp.blogspot.com/-gVHOQ9zoD4k/Xp6Ec9Nv_FI/AAAAAAAADkY/Ozop72dL-skphiWTIL83GUxD3NEcL-JrgCEwYBhgLKs4DAL1Ocqz-RlztOBzRDW9-Ss1SFmsB0BtUudF8sqHrv1cd5_HiOuJ8ojLUDj6i-ZAei-JSjy1NN9Ed6tkYeaCAaj-pBdMKphTskYJw0hlaGjyrn97WfaZ-avLeZUMfm5uHde0ZZDpQsVc5jMeAVBGXuwTiiJ6cTofbzC88bhjq9Ur2YUL2QFBIqyHTDoBwxbfLKWXrM_6Df0dlC8HOuQz7kcwHQ4kW1S5LgmvXHLeOTXbP0uw12jSypfn4avfmya_36gJ-rnJBBsx3v6gVqztXVgmae9hKCqEkInsoYIUKczdWNr2RhJxU0x-4F_XF3BqOkLL8tkhDTudhFQOzVP9Q7yOqCnX6Pc7j37IYaTvuqUYHbCwwnDgEGLJoDugQglM1TAM2sRmbIqFleaGjZMhH5FRR1IrNQvF5kR7Op3Wh9OWnJJTO3xRhITuEEHDS5VeV4k1RRuU7ColxFMcIjlovhB9cRqqShfuKH6S92JAPxLjiw0xSncswvJqrCJ9P3Qt4dFv0Z4tGQP0qTDEwFIQJ74HSxaCbYDFCpmytS78YW3FrjEg0PYhsbEUYT3dp1cPISCg0JKNSKgQ80x-JIYv3aEImIj6jR8iZ0tb4F2uwMIqP-vQF/s1600/Picture16.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="423" data-original-width="549" height="246" src="https://1.bp.blogspot.com/-gVHOQ9zoD4k/Xp6Ec9Nv_FI/AAAAAAAADkY/Ozop72dL-skphiWTIL83GUxD3NEcL-JrgCEwYBhgLKs4DAL1Ocqz-RlztOBzRDW9-Ss1SFmsB0BtUudF8sqHrv1cd5_HiOuJ8ojLUDj6i-ZAei-JSjy1NN9Ed6tkYeaCAaj-pBdMKphTskYJw0hlaGjyrn97WfaZ-avLeZUMfm5uHde0ZZDpQsVc5jMeAVBGXuwTiiJ6cTofbzC88bhjq9Ur2YUL2QFBIqyHTDoBwxbfLKWXrM_6Df0dlC8HOuQz7kcwHQ4kW1S5LgmvXHLeOTXbP0uw12jSypfn4avfmya_36gJ-rnJBBsx3v6gVqztXVgmae9hKCqEkInsoYIUKczdWNr2RhJxU0x-4F_XF3BqOkLL8tkhDTudhFQOzVP9Q7yOqCnX6Pc7j37IYaTvuqUYHbCwwnDgEGLJoDugQglM1TAM2sRmbIqFleaGjZMhH5FRR1IrNQvF5kR7Op3Wh9OWnJJTO3xRhITuEEHDS5VeV4k1RRuU7ColxFMcIjlovhB9cRqqShfuKH6S92JAPxLjiw0xSncswvJqrCJ9P3Qt4dFv0Z4tGQP0qTDEwFIQJ74HSxaCbYDFCpmytS78YW3FrjEg0PYhsbEUYT3dp1cPISCg0JKNSKgQ80x-JIYv3aEImIj6jR8iZ0tb4F2uwMIqP-vQF/s320/Picture16.png" width="320" /></a></div>
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<h4 style="background: rgb(255,255,255); margin-bottom: 8.3500pt; margin-left: 36.0000pt; margin-top: 8.3500pt; mso-list: l4 level1 lfo6; text-indent: -18.0000pt;">
<!--[if !supportLists]--><span style="font-family: Symbol; font-size: 10.0000pt; font-weight: normal; letter-spacing: 0.7500pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="font-size: 14pt; font-weight: normal; letter-spacing: 0.75pt;">Increase Coordination Among Multiple Teams</span><span style="font-size: 14pt; font-weight: normal; letter-spacing: 0.75pt;"><o:p></o:p></span></h4>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">With the help of the CRM system various teams can access the same information at one place without any hindrance. For instance, sales team and customer service team can share the same information for closing the deal more rapidly or even to satisfy with the after sale service. Each department now can tag the right individual for that particular information.</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="font-family: Symbol; font-size: 10.0000pt; font-weight: normal; letter-spacing: 0.7500pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="font-size: 14pt; font-weight: normal; letter-spacing: 0.75pt;">Upliftment of Revenues</span><span style="font-size: 14pt; font-weight: normal; letter-spacing: 0.75pt;"><o:p></o:p></span></h4>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">It is very important for every employee to understand the concept and need of CRM. Once it is done the output from CRM will increase and hence results in achieving more sales target. You can now increase the additional products and services offerings to clients. This results in more client satisfaction which was the ultimate objective of yours.</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="font-family: Symbol; font-size: 10.0000pt; font-weight: normal; letter-spacing: 0.7500pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman';">·&nbsp;</span><!--[endif]--><span style="font-size: 14pt; font-weight: normal; letter-spacing: 0.75pt;">Fast Sale Conversion</span><span style="font-size: 14pt; font-weight: normal; letter-spacing: 0.75pt;"><o:p></o:p></span></h4>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">Usually, the conversion of sales takes a lot of time and this is where the role of CRM increases. Sale conversion is a time that company takes for completing a single sale. It starts from the time when representatives first contact with a lead to convert that lead to customer.</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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<span style="font-size: 14pt; letter-spacing: 0.75pt;">CRM with a sales team could be very beneficial as representatives will get information through the system. Through the sales conversion, time is less and quicker.</span><span style="font-size: 14pt; letter-spacing: 0.75pt;"><o:p></o:p></span></div>
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</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/986746512449827101/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/04/benefits-of-crm-software-in-organization.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/986746512449827101'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/986746512449827101'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/04/benefits-of-crm-software-in-organization.html' title='BENEFITS OF CRM SOFTWARE IN AN ORGANIZATION?'/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://1.bp.blogspot.com/-KIcG2d3UMAk/Xp6EYI8Ym-I/AAAAAAAADjs/xmUk45ojBQ0HLwJrk2Wh7LiaW_RS7QwswCNcBGAsYHQ/s72-c/Picture11.png" height="72" width="72"/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-1966057327745689079</id><published>2020-04-10T11:09:00.003+05:30</published><updated>2020-04-10T11:09:51.517+05:30</updated><title type='text'>CRM SOFTWARE BENEFITS</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
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<b><u><span style="font-family: Cambria; font-size: 12pt; letter-spacing: -0.05pt;">CRM SOFTWARE BENEFITS </span></u></b><b><u><span style="font-family: Cambria; font-size: 12pt; letter-spacing: -0.05pt;"><o:p></o:p></span></u></b></div>
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<span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';">The world is a battlefield out there and for your business to survive, it must be at the forefront of the competition in today<span style="font-family: Arial;">’</span><span style="font-family: Cambria;">s market. What better practice to win than to improve your customer relationship. More than the battle of lowest prices and best quality products, you should also focus on giving your customers optimum experience.</span></span><span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';">CRM solution is a technology designed to coordinate all company correspondence with their current and prospective customers for maintaining effective customer relationship management. The sole aim of online CRM software is to better manage and enhance the interactions between companies and their customers.</span><span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';">Current trends in the business arena show that the use of </span><span class="15" style="font-family: Cambria; font-size: 12pt; letter-spacing: -0.05pt;">cloud-based CRM application</span><span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';">s will grow at 13.5% </span><span class="15" style="font-family: Cambria; font-size: 12pt; letter-spacing: -0.05pt;">CAGR</span><span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';">&nbsp;over the next couple of years.</span><span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-family: Cambria; font-size: 12pt; letter-spacing: -0.05pt;">Here are some benefits of cloud CRM Sales Mantra that will be valuable to the growth of your business.</span><span style="font-family: Cambria; font-size: 12pt; letter-spacing: -0.05pt;"><o:p></o:p></span></div>
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<span style="font-family: Cambria; font-size: 12pt; letter-spacing: -0.05pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><span style="font-family: Cambria; font-size: 12pt; letter-spacing: -0.05pt;"><o:p></o:p></span></div>
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<span style="font-family: Cambria; font-size: 12.0000pt; font-weight: normal; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';">The main key features of the Sales Mantra are-</span><span style="font-family: Cambria; font-size: 12.0000pt; font-weight: normal; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><o:p></o:p></span></h2>
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<span style="font-family: Cambria; font-size: 12.0000pt; font-weight: normal; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';">1- Sales Module</span><span style="font-family: Cambria; font-size: 12.0000pt; font-weight: normal; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><o:p></o:p></span></h2>
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<span style="font-family: Cambria; font-size: 12.0000pt; font-weight: normal; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';">2- Service Module</span><span style="font-family: Cambria; font-size: 12.0000pt; font-weight: normal; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><o:p></o:p></span></h2>
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<span style="font-family: Cambria; font-size: 12.0000pt; font-weight: normal; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';">3- Android App</span><span style="font-family: Cambria; font-size: 12.0000pt; font-weight: normal; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><o:p></o:p></span></h2>
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<b><span style="font-family: Cambria; font-size: 12pt;">Tracking your Business Progress</span></b><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><br /></span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';">Know the exact status of your business and keep a track on the same .</span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><br /></span><b><span style="font-family: Cambria; font-size: 12pt;">Your Expenses and expenditure</span></b><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><br /></span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';">Know about all your company<span style="font-family: Calibri;">’</span><span style="font-family: Cambria;">s expenses and expenditures so you can always keep track of the financial conditions.</span></span><b><span style="font-family: Cambria; font-size: 12pt;"><br /></span></b><b><span style="font-family: Cambria; font-size: 12pt;">Your Employees work</span></b><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><br /></span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';">&nbsp;Keep a complete track on your employees so that you can monitor them all the time.</span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><br /></span><b><span style="font-family: Cambria; font-size: 12pt;">Employees Work Funnel</span></b><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><br /></span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';">&nbsp;It will be easier to keep track all the pipelines of your employees.</span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<a href="https://1.bp.blogspot.com/-kpqehDi7C4Y/XpAGMV_BILI/AAAAAAAADi0/q8gGgHrf-ycJldIkF0c1wguv6KARDEYOQCNcBGAsYHQ/s1600/Picture1s.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="347" data-original-width="490" height="226" src="https://1.bp.blogspot.com/-kpqehDi7C4Y/XpAGMV_BILI/AAAAAAAADi0/q8gGgHrf-ycJldIkF0c1wguv6KARDEYOQCNcBGAsYHQ/s320/Picture1s.png" width="320" /></a></div>
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<span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';">Here are some more benefits a CRM software can provide you-</span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><br /></span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<b><span style="font-family: Cambria; font-size: 12pt;"># Enhance customer satisfaction <span style="font-family: Arial;">–</span></span></b><b><span style="font-family: Cambria; font-size: 12pt;"><o:p></o:p></span></b></div>
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<span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';">CRM software serves as a tool for monitoring and tracking sales interaction by recording all correspondence with your customers. CRM platform keeps track of all sales activities that involve both direct and indirect communication with customers which includes marketing, services, and product sales.</span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<b><span style="font-family: Cambria; font-size: 12pt;">#Improve customer retention</span></b><b><span style="font-family: Cambria; font-size: 12pt;"><o:p></o:p></span></b></div>
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<span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';">CRM system supports you boost business revenue and customer retention rates.</span><span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';">&nbsp;Knowing more about financial potential of the customers and satisfaction leads more client retention.</span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<b><span style="font-family: Cambria; font-size: 12pt;">#Streamline internal communication</span></b><b><span style="font-family: Cambria; font-size: 12pt;"><o:p></o:p></span></b></div>
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<span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';">A great CRM application can be used to promote and build an effective communication system within the organization.</span><span style="font-family: Cambria; font-size: 12.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-family: Calibri; font-size: 11.0000pt; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><b><span style="font-family: Cambria; font-size: 12pt;"><o:p></o:p></span></b></div>
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<b><span style="font-family: Cambria; font-size: 12pt;">#Raise Business Performance</span></b><b><span style="font-family: Cambria; font-size: 12pt;"><o:p></o:p></span></b></div>
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<span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';">enhances growth and productivity through better system management. Online CRM application helps simplify operations by providing an automated alternative to manual tasks which enhances workflow. Some of the tedious and time-consuming tasks can be programmed into the system to minimize employee<span style="font-family: Arial;">’</span><span style="font-family: Cambria;">s workload. </span></span><span style="font-family: Cambria; font-size: 12.0000pt; letter-spacing: -0.0500pt; mso-bidi-font-family: Arial; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Arial; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-family: Cambria; font-size: 12pt;">Do visit Sales Mantra website for more details.</span><span style="font-family: Cambria; font-size: 12pt;"><o:p></o:p></span></div>
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</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/1966057327745689079/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/04/crm-software-benefits.html#comment-form' title='4 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/1966057327745689079'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/1966057327745689079'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/04/crm-software-benefits.html' title='CRM SOFTWARE BENEFITS'/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://1.bp.blogspot.com/-BVqCrI06aGM/XpAFkmwfwcI/AAAAAAAADis/hbJIPnvGR1Ic6yzVZP7dyaa0yF9Utfh8gCNcBGAsYHQ/s72-c/Picture3.png" height="72" width="72"/><thr:total>4</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-8306673554389619050</id><published>2020-03-27T17:21:00.000+05:30</published><updated>2020-03-27T17:21:29.641+05:30</updated><title type='text'>Reasons for Loosing your existing Clients</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="font-family: Calibri; font-size: 12pt;">Reasons Why You Are Losing Customers and What You Can Do About It</span><span style="font-family: Calibri; font-size: 12pt;"><o:p></o:p></span></div>
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<a href="https://1.bp.blogspot.com/-5wHQ5NZeGdU/Xn3obACDKfI/AAAAAAAADhk/y8Wsf4noZsIevzHoR2eiKl6ejoN3mcsLgCNcBGAsYHQ/s1600/Picture1.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="159" data-original-width="410" height="124" src="https://1.bp.blogspot.com/-5wHQ5NZeGdU/Xn3obACDKfI/AAAAAAAADhk/y8Wsf4noZsIevzHoR2eiKl6ejoN3mcsLgCNcBGAsYHQ/s320/Picture1.png" width="320" /></a></div>
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<span style="background: rgb(255,255,255); font-family: Calibri; font-size: 12.0000pt; mso-shading: rgb(255,255,255); mso-spacerun: 'yes';">While you may think that customer acquisition is the lifeblood of your business, statistics prove that selling to an existing customer is easier. The success rate of selling to an existing customer is&nbsp;</span><span class="15" style="background: rgb(255,255,255); font-family: Calibri; font-size: 12.0000pt; mso-shading: rgb(255,255,255); mso-spacerun: 'yes';">60-70%</span><span style="background: rgb(255,255,255); font-family: Calibri; font-size: 12.0000pt; mso-shading: rgb(255,255,255); mso-spacerun: 'yes';">, while the success rate of selling to a new customer is 5-20%&nbsp;</span><span style="background: rgb(255,255,255); font-family: Calibri; font-size: 12.0000pt; mso-shading: rgb(255,255,255); mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="background: rgb(255,255,255); font-family: Calibri; font-size: 12.0000pt; mso-shading: rgb(255,255,255); mso-spacerun: 'yes';">While it’s alright for your sales teams to go all guns blazing to get more customers, there should be a healthy balance between focusing your energy towards acquiring prospects and not losing customers.</span><span style="background: rgb(255,255,255); font-family: Calibri; font-size: 12.0000pt; mso-shading: rgb(255,255,255); mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-weight: normal;"><span style="font-family: Calibri; font-size: 12pt;">Why are you losing customers?</span><span style="font-family: Calibri; font-size: 12pt;"><o:p></o:p></span></span></h2>
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<span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';">Even on top of the&nbsp;product or service, you are providing, lies the customer experience. If your customers feel ignored by your support team after having a bad experience with your product, then they will shift to another product that gives a better experience.</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-size: 12pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<!--[if !supportLists]--><span style="font-weight: normal;"><span style="font-family: Calibri; font-size: 12pt;">1.&nbsp;</span><!--[endif]--><span style="font-family: Calibri; font-size: 12pt;">Overlooking the importance of communication</span><span style="font-family: Calibri; font-size: 12pt;"><o:p></o:p></span></span></h3>
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<span style="font-weight: normal;"><span style="font-family: Calibri; font-size: 12pt;">2. Lack of coordination among team members</span><span style="font-family: Calibri; font-size: 12pt;"><o:p></o:p></span></span></h3>
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<span style="font-weight: normal;"><span style="font-family: Calibri; font-size: 12pt;">3. Incomplete view of the customer&nbsp;</span><span style="font-family: Calibri; font-size: 12pt;"><o:p></o:p></span></span></h3>
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<span style="font-weight: normal;"><span style="font-family: Calibri; font-size: 12pt;">4. Selling to an existing customer</span><span style="font-family: Calibri; font-size: 12pt;"><o:p></o:p></span></span></h3>
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<span style="font-weight: normal;"><span style="font-family: Calibri; font-size: 12pt;">5. Build a lasting relationship</span><span style="font-family: Calibri; font-size: 12pt;"><o:p></o:p></span></span></h3>
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<span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';">&nbsp;Staying connected with your customers, share valuable information around products without hard-selling, and create a welcome rather than spam presence in their inbox. With a customized&nbsp;</span><span class="15" style="font-family: Calibri; mso-spacerun: 'yes';">customer relationship system&nbsp;it’s easy and convenient</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';">.</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';">Avoiding mistakes and at the same time, focusing on building relationships and providing more value to your customers will help you achieve more success in your business.</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';">Building a one-on-one connection with every customer is impossible without any help. That’s when a&nbsp;</span><span class="15" style="font-family: Calibri; mso-spacerun: 'yes';">client management software</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';">&nbsp;can come in and stop you from losing customers. It can facilitate this with ease and empower you and your team to put your best foot forward, every day.&nbsp;</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';">Sales Mantra a unique subscription-based software that comes with a unique feature of Potential Business from Existing Clients.</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';">You can get the full insights into how you can add value, build a strong relationship, and get more business from the existing clients.</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';">Sales Mantra will help you know the actual financial potential of your existing client and ergo assist you to know where you are lacking or where you can initiate a call to get the business.</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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<span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';">Knowing the actual worth of the client will help us know where we can be able to penetrate more as a business opportunity. This also helps us know if our client is taking any kind of services from our competitors or anyone where we as an organization can have an opportunity to drill into the business.</span><span style="font-family: Calibri; font-size: 12.0000pt; mso-fareast-font-family: 'Times New Roman'; mso-spacerun: 'yes';"><o:p></o:p></span></div>
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</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/8306673554389619050/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/03/reasons-for-loosing-your-existing.html#comment-form' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/8306673554389619050'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/8306673554389619050'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/03/reasons-for-loosing-your-existing.html' title='Reasons for Loosing your existing Clients'/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://1.bp.blogspot.com/-5wHQ5NZeGdU/Xn3obACDKfI/AAAAAAAADhk/y8Wsf4noZsIevzHoR2eiKl6ejoN3mcsLgCNcBGAsYHQ/s72-c/Picture1.png" height="72" width="72"/><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-6229750062692653033</id><published>2020-03-24T11:27:00.001+05:30</published><updated>2020-03-24T11:28:21.406+05:30</updated><title type='text'></title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;"><b><u>COVID-19: Tips to Stay Connected With Your Sales Team</u></b></span><span style="font-size: 12pt;"><o:p></o:p></span></span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-family: Georgia, Times New Roman, serif; font-size: 12pt;"><b><u><br /></u></b></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">The COVID-19 outbreak has not only caused panic and disrupted our personal lives, but it has also affected businesses on a large scale.</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">In these times, how do you make sure that your sales team remains intact, motivated and connected? Well, here are a few tips to help you</span><span style="font-size: 12pt;">.</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span class="16" style="font-size: 12pt; font-weight: normal;">Establish clear expectations for each remote sales rep</span><span style="font-size: 12pt; font-weight: normal;"><o:p></o:p></span></span></h2>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">Even though your outside sales reps have clear sales quotas, you should also set clear team-related expectations for the remote workers at the beginning of each quarter. Again, communication is difficult with remote work so you have to make it clear that the remote sales rep has to make an effort to feel connected to the team.</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">Examples of expectations you could set at the beginning of the quarter:</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<!--[if !supportLists]--><span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">l&nbsp;</span><!--[endif]--><span style="font-size: 12pt;">Must participate in two weekly video conference calls with the product and management teams</span><span style="font-size: 12pt;">.s</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<!--[if !supportLists]--><span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">l&nbsp;</span><!--[endif]--><span style="font-size: 12pt;">Send detailed customer notes from at least five sales meetings a week</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<!--[if !supportLists]--><span style="font-family: Georgia, Times New Roman, serif;"><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 12pt;">l&nbsp;</span><!--[endif]--><span style="font-size: 12pt;">Get training once every two weeks from the product team on new features which are being rolled out</span><span style="font-size: 12pt;">.</span></span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<a href="https://1.bp.blogspot.com/-ynNbrDoC8Vw/XnmgAAC5yYI/AAAAAAAADhE/jIUbOKIFxHw_uBUH-9n9t6eagNW7JC6fgCEwYBhgL/s1600/Capture.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><span style="font-family: Georgia, Times New Roman, serif;"><img border="0" data-original-height="277" data-original-width="408" height="217" src="https://1.bp.blogspot.com/-ynNbrDoC8Vw/XnmgAAC5yYI/AAAAAAAADhE/jIUbOKIFxHw_uBUH-9n9t6eagNW7JC6fgCEwYBhgL/s320/Capture.PNG" width="320" /></span></a></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 11.0000pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><u><span style="font-size: 12pt;">Establishing clear expectations is important for your team as a whole. </span></u><u><span style="font-size: 12pt;"><o:p></o:p></span></u></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span class="16" style="font-size: 12pt; font-weight: normal;">Emphasize over-communication whenever possible</span><span style="font-size: 12pt; font-weight: normal;"><o:p></o:p></span></span></h2>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">With faster internet connection and video conferencing tools like Zoom, Google Hangouts, and Webex, you would think that remote workers would feel connected at all times, right?</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">Unfortunately, even though you can&nbsp;</span><i><span style="font-size: 12pt;">see</span></i><span style="font-size: 12pt;">&nbsp;a remote colleague over video conference, you may not be&nbsp;</span><span style="font-size: 12pt;">communicating</span><span style="font-size: 12pt;">&nbsp;as well as you should. This tactic goes back to the interview process when you are onboarding remote sales reps. Interview questions you might ask a potential remote sales rep include:</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<!--[if !supportLists]--><span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 10pt;">·&nbsp;</span><!--[endif]--><span style="font-size: 12pt;">What tools have you used in the past to communicate as a remote worker?</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<!--[if !supportLists]--><span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 10pt;">·&nbsp;</span><!--[endif]--><span style="font-size: 12pt;">How did you communicate when you are working across different time zones?</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<!--[if !supportLists]--><span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 10pt;">·&nbsp;</span><!--[endif]--><span style="font-size: 12pt;">How did you track your status updates and communicate them to your broader team?</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><u><span class="16" style="font-size: 12pt; font-weight: normal;">Utilize standard meeting agendas and meeting templates</span></u><u><span style="font-size: 12pt; font-weight: normal;"><o:p></o:p></span></u></span></h2>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">If you have weekly team meetings or all-hands meetings, chances are you have a standard template for keeping track of minutes, agendas, and notes. Remote sales reps may have their own meeting templates for keeping track of their customer meetings and one-on-one meetings with potential customers.</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">If you don’t have a central place to store and access meeting notes and minutes, it can lead to further</span><span style="font-size: 12pt;">&nbsp;miss-communication</span><span style="font-size: 12pt;">&nbsp;and mismanagement of time. Sometimes you want to refer back to old&nbsp;</span><span class="15" style="font-size: 12pt;">sales meeting</span><span style="font-size: 12pt;">&nbsp;minutes and you don’t remember exactly where the notes are stored, so you spend an hour searching your shared drive, email, and Google Docs for the notes!</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">A proper&nbsp;</span><span class="15" style="font-size: 12pt;">meeting notes template</span><span style="font-size: 12pt;">&nbsp;should have areas to write free-form meeting minutes, a space for the meeting agenda, and also a place for remote workers to ask questions. Additionally, the template should be accessible on any device, allow real-time collaboration, and give anyone on your team the ability to filter for right meeting notes. I work remotely at Coda and developed these&nbsp;</span><span class="15" style="font-size: 12pt;">meeting templates</span><span style="font-size: 12pt;">&nbsp;to help teams that need a standard doc to share across time zones and locations.</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><u><span style="font-size: 12pt;">Creating a proper Sales Process</span></u><u><span style="font-size: 12pt;"><o:p></o:p></span></u></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">Yes,&nbsp;</span><span class="15" style="font-size: 12pt;">creating sales processes</span><span style="font-size: 12pt;">&nbsp;is key for your remote sales reps to function at a high level. Having operational processes also ensures outside sales reps feel a part of the team. As I mentioned above, establishing clear expectations comes from having solid processes in place so that your outside sales reps know the right cadence of product feature updates, weekly team meetings, and team all-hands meetings. With the right processes, they will also know how they need to&nbsp;</span><i><span style="font-size: 12pt;">contribute</span></i><span style="font-size: 12pt;">&nbsp;to these meetings.</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">Going back to having a standardized meeting template, your outside sales reps may not follow your processes if they are not properly documented somewhere. That’s why having a good meeting template will help your remote sales reps know there is one central document to go to when the next team meeting occurs.</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-family: Georgia, Times New Roman, serif; font-size: 12pt;">When your remote sales team is held accountable to your company’s processes, it builds trust between your remote sales team and the broader team.</span></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-family: Georgia, Times New Roman, serif; font-size: 12pt;"><br /></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><u><span class="16" style="font-size: 12pt; font-weight: normal;">Building a successful remote sales team</span></u><u><span style="font-size: 12pt; font-weight: normal;"><o:p></o:p></span></u></span></h2>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">There are many ways you can build a remote sales team that feels integrated with other functions in your company. Clear expectations, over-communication, standard meeting templates, and scalable processes are just some of the tips that have helped my team.</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">Sales Mantra is online CRM tool that provides you a authority to manage your people through a single screen and mobile.</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">It can provide you the best Sales Lead Report. You can easily manage and track your employees productivity, targets, achievement and even the business expenses.</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">You can use this tool as a best work-from-home tool to manage your complete business process.</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 12pt;">The below are the major key features that Sales Mantra provides.</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<table border="1" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: none; mso-border-bottom-alt: none; mso-border-insideh: 0.7500pt outset windowtext; mso-border-insidev: 0.7500pt outset windowtext; mso-border-left-alt: none; mso-border-right-alt: none; mso-border-top-alt: none; mso-padding-alt: 0.0000pt 0.0000pt 0.0000pt 0.0000pt;"><tbody>
<tr><td colspan="2" style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: 1.0000pt solid rgb(0,0,0); mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: 1.0000pt solid rgb(0,0,0); padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 478.8000pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="margin-bottom: 0.0000pt; margin-left: 0.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan; text-align: center;">
<span style="font-family: Georgia, Times New Roman, serif;"><b><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">Sales Module</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prospect Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: none; border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: none; mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Daily Followup Management (DAR)</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contact Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: none; border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: none; mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Target Vs Achievement Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Order Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: none; border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: none; mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dispatch Order Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Projection Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: none; border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: none; mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Market Analysis</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Business Potential from Existing Customer</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: none; border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: none; mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expense Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Funnel Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: none; border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: none; mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Quotation Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td colspan="2" style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 478.8000pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="margin-bottom: 0.0000pt; margin-left: 0.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan; text-align: center;">
<span style="font-family: Georgia, Times New Roman, serif;"><b><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">Service &nbsp;Module</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Complaint Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: none; border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: none; mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;AMC Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Preventive Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: none; border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: none; mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Installation Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td colspan="2" style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 478.8000pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="margin-bottom: 0.0000pt; margin-left: 0.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan; text-align: center;">
<span style="font-family: Georgia, Times New Roman, serif;"><b><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">Mobile Application</span></b><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: none; border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: none; mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Followup/Dairy Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expense Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: none; border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: none; mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Compliant Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Installation Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: none; border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: none; mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Attendance Management</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
<tr><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: 1.0000pt solid rgb(0,0,0); border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: 1.0000pt solid rgb(0,0,0); mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Check In and Check Out</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td><td style="background: rgb(255,255,255); border-bottom: 1.0000pt solid rgb(0,0,0); border-left: none; border-right: 1.0000pt solid rgb(0,0,0); border-top: none; mso-border-bottom-alt: 1.0000pt solid rgb(0,0,0); mso-border-left-alt: none; mso-border-right-alt: 1.0000pt solid rgb(0,0,0); mso-border-top-alt: none; padding: 0.0000pt 5.4000pt 0.0000pt 5.4000pt; width: 239.4000pt;" valign="top" width="319"><div class="p" style="margin-bottom: 0.0000pt; margin-left: 36.0000pt; margin-right: 0.0000pt; margin-top: 0.0000pt; mso-pagination: widow-orphan;">
<span style="font-family: Georgia, Times New Roman, serif;"><span style="color: #222222; font-size: 12pt; letter-spacing: 0pt;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee Tracking</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
</td></tr>
</tbody></table>
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<a href="https://1.bp.blogspot.com/-EkRB1fZrIGI/Xnmf2Q5zgtI/AAAAAAAADhA/5D1wGrTXN-AhwFfv2aUECY3uQs3xhMJGgCEwYBhgL/s1600/Capture1.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><span style="font-family: Georgia, Times New Roman, serif;"><img border="0" data-original-height="317" data-original-width="414" height="245" src="https://1.bp.blogspot.com/-EkRB1fZrIGI/Xnmf2Q5zgtI/AAAAAAAADhA/5D1wGrTXN-AhwFfv2aUECY3uQs3xhMJGgCEwYBhgL/s320/Capture1.PNG" width="320" /></span></a></div>
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 11.0000pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><span style="font-size: 12pt;"><o:p></o:p></span></span></div>
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</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/6229750062692653033/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/03/covid-19-tips-to-stay-connected-with_24.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/6229750062692653033'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/6229750062692653033'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/03/covid-19-tips-to-stay-connected-with_24.html' title=''/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://1.bp.blogspot.com/-ynNbrDoC8Vw/XnmgAAC5yYI/AAAAAAAADhE/jIUbOKIFxHw_uBUH-9n9t6eagNW7JC6fgCEwYBhgL/s72-c/Capture.PNG" height="72" width="72"/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-5119021698959028730</id><published>2020-03-21T11:00:00.000+05:30</published><updated>2020-03-21T11:00:02.967+05:30</updated><title type='text'>COVID-19 and Work From Home</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
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<div class="separator" style="clear: both; text-align: center;">
<b><u>COVID-19 and Work From Home</u></b></div>
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<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://1.bp.blogspot.com/-sn8X45RQKsk/XnReb2btLmI/AAAAAAAADf8/MQ1LZKKT68g4ohJeC05QSpP0qyHtNUimACEwYBhgL/s1600/Annotation%2B2020-03-20%2B113335.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="112" data-original-width="401" height="89" src="https://1.bp.blogspot.com/-sn8X45RQKsk/XnReb2btLmI/AAAAAAAADf8/MQ1LZKKT68g4ohJeC05QSpP0qyHtNUimACEwYBhgL/s320/Annotation%2B2020-03-20%2B113335.png" width="320" /></a></div>
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<b style="mso-bidi-font-weight: normal;"><u><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text1;">
<br />
</span></u></b><b style="mso-bidi-font-weight: normal;"><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-language: EN-IN; mso-no-proof: yes; mso-themecolor: text1;"><!--[if gte vml 1]><v:shapetype
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</v:shape><![endif]--><!--[if !vml]--><!--[endif]--></span></b><b style="mso-bidi-font-weight: normal;"><u><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text1;"><o:p></o:p></span></u></b></div>
<div class="MsoNormal">
<span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text1;">The intercontinental spread of a
novel corona virus in recent weeks has many businesses rushing to cloud
computing, particularly work-from-home software.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text1;">Remote work is
changing how the global work space operates. Remote work is rapidly on the
increase all around the world.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text1;">With the
ubiquity of mobile devices and most business applications available through
cloud services, transitioning the bulk of work from the office to home is a
relatively easy process for most. Still, as COVID-19 rages on and more
businesses ask employees to work remotely.<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;">Sales Mantra</span></b><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;"> is an exceptional
tool for management as it presents everyday reports with insightful information
which can be accessed on a click. It enables business managers to direct their
business with complete and most accurate information. <br style="mso-special-character: line-break;" />
<!--[if !supportLineBreakNewLine]--><br style="mso-special-character: line-break;" />
<!--[endif]--><o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: justify;">
<span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;">“Being at home” is
the best possible way to stay away from the virus and Sales Mantra is the best
tool every organization can use for maintaining their business lines, people
and virtual meetings.<br style="mso-special-character: line-break;" />
<!--[if !supportLineBreakNewLine]--><br style="mso-special-character: line-break;" />
<!--[endif]--><o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: justify;">
<span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;">Sales Mantra is a
cloud based CRM tool which helps organization in Lead Generation, Sales Force
Automation, Project Management, Service management and many more.<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: justify;">
<span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;">Sales Mantra can
help you with some gainful reports, these reports include:<o:p></o:p></span></div>
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<span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://1.bp.blogspot.com/-Y_nx6MmopyI/XnRepJDtfyI/AAAAAAAADgA/53QhUBQSlUAbcpMwb7enCQ5SYGzO3jOIgCNcBGAsYHQ/s1600/Annotation%2B2020-03-20%2B113406.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="103" data-original-width="434" height="75" src="https://1.bp.blogspot.com/-Y_nx6MmopyI/XnRepJDtfyI/AAAAAAAADgA/53QhUBQSlUAbcpMwb7enCQ5SYGzO3jOIgCNcBGAsYHQ/s320/Annotation%2B2020-03-20%2B113406.png" width="320" /></a></div>
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<span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;"><br />
<b><span style="background: white;">Sales Projection Report:</span></b></span><b style="mso-bidi-font-weight: normal;"><u><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-language: EN-IN; mso-no-proof: yes; mso-themecolor: text1;"> </span></u></b><b style="mso-bidi-font-weight: normal;"><span style="background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-no-proof: yes; mso-themecolor: text1;"><!--[if gte vml 1]><v:shape
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o:title="unnamed"/>
</v:shape><![endif]--><!--[if !vml]--><!--[endif]--></span></b><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;"><o:p></o:p></span></div>
<ul type="disc">
<li class="MsoNormal" style="background: white; color: black; line-height: normal; mso-list: l2 level1 lfo1; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; mso-themecolor: text1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Estimate business expected in near future or
for entire year to understand whether team members are projecting orders
based on their targets<o:p></o:p></span></li>
<li class="MsoNormal" style="background: white; color: black; line-height: normal; mso-list: l2 level1 lfo1; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; mso-themecolor: text1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Understanding the probability of conversion of
business based on your industry you can estimate the inventory required to
fulfil the projected demand<b>&nbsp;</b><o:p></o:p></span></li>
</ul>
<div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm;">
<b><span style="background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;">&nbsp;Lead Generation and Lead
Analysis:</span></b><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;"><o:p></o:p></span></div>
<ul type="disc">
<li class="MsoNormal" style="background: white; color: black; line-height: normal; mso-list: l4 level1 lfo2; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; mso-themecolor: text1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Figure out whether your team is working on new
leads or they are depending upon the existing database only<o:p></o:p></span></li>
<li class="MsoNormal" style="background: white; color: black; line-height: normal; mso-list: l4 level1 lfo2; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; mso-themecolor: text1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Identify total leads received, active, closed
and see how you have progress towards meeting or closures<o:p></o:p></span></li>
<li class="MsoNormal" style="background: white; color: black; line-height: normal; mso-list: l4 level1 lfo2; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; mso-themecolor: text1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Monitor zone wise performance on leads and
understand where you need to focus and also get to know the productive
sources where you invest or not.<o:p></o:p></span></li>
</ul>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm;">
<b><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;">Employee Performance:</span></b><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;"><o:p></o:p></span></div>
<ul type="disc">
<li class="MsoNormal" style="background: white; color: black; line-height: normal; mso-list: l0 level1 lfo3; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; mso-themecolor: text1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Scorecard of each employee for entire year to
measure the performance based on standard expected productive hours and
actual productive hours given to organization. You can take actions to
increase the productivity of employees<o:p></o:p></span></li>
<li class="MsoNormal" style="background: white; color: black; line-height: normal; mso-list: l0 level1 lfo3; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; mso-themecolor: text1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Gives clear picture of the targets,
achievements, collections and expenses to find out the productive and
unproductive resources.<o:p></o:p></span></li>
</ul>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://1.bp.blogspot.com/-8hTzKPRpAtM/XnRet7ZxuVI/AAAAAAAADgE/ZocKG6jwUcsYHGFcLgll1kDmf-_kbRLoQCNcBGAsYHQ/s1600/Annotation%2B2020-03-20%2B113427.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="196" data-original-width="515" height="121" src="https://1.bp.blogspot.com/-8hTzKPRpAtM/XnRet7ZxuVI/AAAAAAAADgE/ZocKG6jwUcsYHGFcLgll1kDmf-_kbRLoQCNcBGAsYHQ/s320/Annotation%2B2020-03-20%2B113427.png" width="320" /></a></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm;">
<b><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;"><span style="mso-spacerun: yes;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></b><b style="mso-bidi-font-weight: normal;"><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-no-proof: yes; mso-themecolor: text1;"><!--[if gte vml 1]><v:shape
id="Picture_x0020_7" o:spid="_x0000_i1026" type="#_x0000_t75" style='width:380.25pt;
height:144.75pt;visibility:visible;mso-wrap-style:square'>
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Neglected Opportunities: </span></b><span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;"><o:p></o:p></span></div>
<ul type="disc">
<li class="MsoNormal" style="background: white; color: black; line-height: normal; mso-list: l1 level1 lfo4; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; mso-themecolor: text1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Let you know the missed opportunities so that
you avoid business loss if you are missing some valuable lead.<o:p></o:p></span></li>
<li class="MsoNormal" style="background: white; color: black; line-height: normal; mso-list: l1 level1 lfo4; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; mso-themecolor: text1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Delegate the opportunities to other team
members if one is over occupied.<o:p></o:p></span></li>
</ul>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: text1;">Organizations can also use the
Sales Mantra tool on their smart phones and this makes the app more
user-friendly and quick to use.<span style="mso-spacerun: yes;">&nbsp;
</span>Companies can access their people, project, leads, and services
on-the-go always.<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: 28.5pt; margin-bottom: 9.4pt; margin-left: 0cm; margin-right: 0cm; margin-top: 18.75pt; mso-outline-level: 4; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span style="color: #333333; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Features
of Android Apps<o:p></o:p></span></b></div>
<div class="MsoListParagraphCxSpFirst" style="background: white; line-height: normal; text-align: left; text-indent: -18pt;">
<span style="color: #222222; font-family: Symbol; text-indent: -18pt;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style="color: #222222; text-indent: -18pt;">Search/Add Enquiry- Access to fetch information and
add or search new enquiry</span><br /><span style="color: #222222; font-family: Symbol; text-indent: -18pt;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style="color: #222222; text-indent: -18pt;">Plan &amp; Follow - Keep posted on your planned
schedule and update</span><br /><span style="color: #222222; font-family: Symbol; text-indent: -18pt;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style="color: #222222; text-indent: -18pt;">Complaint Management:- Access and closure of
complaints while on run</span><br /><span style="color: #222222; font-family: Symbol; text-indent: -18pt;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style="color: #222222; text-indent: -18pt;">Alert and Reminders:- Quick response to sales call
by getting important alerts &amp; reminders.</span><br /><span style="color: #222222; font-family: Symbol; text-indent: -18pt;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style="color: #222222; text-indent: -18pt;">Instant Allocation - No opportunity waits for
allocation. It’s instant!</span><br /><span style="color: #222222; font-family: Symbol; text-indent: -18pt;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style="color: #222222; text-indent: -18pt;">Efficiency Booster - Non selling time wasted in
travelling/waiting etc can be utilized effectively.</span><br /><span style="color: #222222; font-family: Symbol; text-indent: -18pt;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style="color: #222222; text-indent: -18pt;">Notes – Real time feedback with digital signature
for service from Customer.</span><br /><span style="color: #222222; font-family: Symbol; text-indent: -18pt;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><span style="color: #222222; text-indent: -18pt;">Automated Reports - No time wastage in writing
reports separately.</span><!--[if !supportLists]--></div>
<div class="MsoNormal" style="background: white; line-height: normal; text-align: left;">
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div>
<div class="separator" style="clear: both; text-align: center;">
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<br /></div>
</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/5119021698959028730/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/03/covid-19-and-work-from-home_21.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/5119021698959028730'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/5119021698959028730'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2020/03/covid-19-and-work-from-home_21.html' title='COVID-19 and Work From Home'/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://1.bp.blogspot.com/-sn8X45RQKsk/XnReb2btLmI/AAAAAAAADf8/MQ1LZKKT68g4ohJeC05QSpP0qyHtNUimACEwYBhgL/s72-c/Annotation%2B2020-03-20%2B113335.png" height="72" width="72"/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-5404900220317138760</id><published>2018-10-27T17:45:00.000+05:30</published><updated>2018-10-27T17:45:02.065+05:30</updated><title type='text'>Business Intelligence Improved Substantially</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
<div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgr4g16Xn_n41d646H2iLrXWRrPQcUCtdUy2mSfC6MpIXGnMik82-HI4NRU_valbtCWPjGI4RAneRdFrlNkIcpMkrgd9DMq5OMXJunEBxivKvt-fO00AAyoM-Kk3HkGVrw6P5XCb8TfFpg/s1600/digital-duet-digital-marketing-strategies-for-strong-business-growth-online.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" data-original-height="900" data-original-width="1600" height="225" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgr4g16Xn_n41d646H2iLrXWRrPQcUCtdUy2mSfC6MpIXGnMik82-HI4NRU_valbtCWPjGI4RAneRdFrlNkIcpMkrgd9DMq5OMXJunEBxivKvt-fO00AAyoM-Kk3HkGVrw6P5XCb8TfFpg/s400/digital-duet-digital-marketing-strategies-for-strong-business-growth-online.jpg" width="400" /></a></div>
<div style="text-align: left;">
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; text-align: justify;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span style="color: black;">Large team can only be controlled,
monitored or managed by technology to grow with pace in the competitive market
and taking small steps towards digitalization and virtualization helps to
achieve big goals.</span></span></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; text-align: justify;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span style="color: black;">&nbsp;</span><span style="color: #222222;"></span><span style="color: black;">&nbsp;</span></span></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; text-align: justify;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span style="color: black;">Without software, sales and
service persons will update data in excel or any other format, which is
actually crude way of storing data, liable to loss of information, calculation
mistakes etc. Getting&nbsp;reports&nbsp;through excel, email or
printed&nbsp;reports&nbsp;eats your valuable time and increase cost of a
resource to consolidate &amp; print reports. Whereas Software gives you real
time reports and reduce the human error to minimum level.</span></span></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-top: 6.8pt; mso-margin-bottom-alt: auto; text-align: justify;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span style="color: black;"></span><span style="color: black;"></span><span style="color: #222222;">Reports and Analytics are the
pulse of any organization which provides insights in the financial health of
the companies. They provide objectivity to any operation and help the
management to keep a close look on the performance and the results of strategic
decisions.&nbsp;</span></span></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-top: 6.8pt; mso-margin-bottom-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-top: 6.8pt; mso-margin-bottom-alt: auto; text-align: justify;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span style="color: #222222;">Sales Mantra is an exceptional tool
for management as it presents everyday reports with insightful information
which can be accessed on a click. It enables business managers to direct their
business with complete and most accurate information. These reports include:</span></span></span></div>
<br />
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><b><span>Sales Projection Report:</span></b></span></span><br />
<ul style="text-align: left;">
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Estimate business expected in near future
or for entire year to understand whether team members are projecting
orders based on their targets</span></span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Understanding the probability of
conversion of business based on your industry you can estimate the
inventory required to fulfill the projected demand</span><b><span>&nbsp;</span></b></span></span></li>
</ul>
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><b><span>&nbsp;Lead Generation and Lead Analysis:</span></b><span></span></span></span><ul style="text-align: left;">
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Figure out whether your team is working
on new leads or they are depending upon the existing database only</span></span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Identify total leads received, active,
closed and see how you have progress towards meeting or closures</span></span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Monitor zone wise performance on leads
and understand where you need to focus and also get to know the
productive sources where you invest or not.</span></span></span></li>
</ul>
<div style="text-align: left;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><b><span>Employee Performance:</span></b></span></span></div>
<ul style="text-align: left;">
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Scorecard of each employee for entire
year to measure the performance based on standard expected productive
hours and actual productive hours given to organization. You can take
actions to increase the productivity of employees</span></span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Gives clear picture of the targets,
achievements, collections and expenses to find out the productive and
unproductive resources.</span></span></span></li>
</ul>
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;">
</span></span><h4>
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><br /><span>Funnel Analysis:</span></span></span></h4>
</div>
<ul style="text-align: left;">
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Segregate the prospective clients based
on the stage and gives the estimate value</span></span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Explore the movement of each opportunity
so that they are not stagnant and lose their value</span></span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Understand the expected business from
employee, branch, region and work on the area where you should focus to
close the deals</span></span></span></li>
</ul>
<div style="text-align: left;">
<b><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Neglected Opportunities:</span></span></span></b></div>
<ul style="text-align: left;">
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Let you know the missed opportunities so
that you avoid business loss if you are missing some valuable lead.</span></span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Delegate the opportunities to other team
members if one is over occupied</span></span></span></li>
</ul>
<div style="text-align: left;">
<b><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Expense Report:</span></span></span></b></div>
<ul style="text-align: left;">
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Saves employee time to file expense and
documents the receipts etc.</span></span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Gives you the employee expense for
entire year which you can compare with his order value, also you can know
how much expense incur on a particular customer.</span></span></span></li>
</ul>
<div style="text-align: left;">
<b><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Targets versus Achievements:</span></span></span></b></div>
<ul style="text-align: left;">
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Achievement can be reviewed based on
sales targets, inquiry generation, meetings scheduled and AMC received</span></span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Review performance to find out
productive and unproductive resources</span></span></span></li>
</ul>
<div style="text-align: left;">
<b><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Complaint Monthly Report:</span></span></span></b></div>
<ul style="text-align: left;">
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Gives you the entire complaints of year
and figure out whether the complaints are increasing or decreasing on
monthly basis and their resolution respectively.</span></span></span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Find the faults with product, engineer
or the end users.</span></span></span></li>
</ul>
<div style="text-align: left;">
<b><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>AMC reports:</span></span></span></b></div>
<ul style="text-align: left;">
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Follow clients for timely AMC renewals to encase the existing business and avoid loss of business due to missed
follow ups.</span></span></span></li>
</ul>
<b><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Customer Feedback:</span></span></span></b><ul style="text-align: left;">
<li><span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: small;"><span>Through dynamic feedback forms, predict
the customer needs and proactively provide the solution to make long
lasting relationship with new and existing clients.<div class="separator" style="clear: both; text-align: center;">
<a href="http://www.salesmantra.com/" target="_blank"><img alt="http://www.salesmantra.com/" border="0" data-original-height="63" data-original-width="250" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgEOdh1-ihOxZJjLz0sXvJ27-8OLVBg21bTqatM1t2TN79cUiUAEy1qXhyphenhyphenzDBhtkOoT3glTFErz-i0o95gDY1vKlySrJic18kLO1J2jZsFfvCmzWN1hD39CMXESX4vINjKaeaI1Qo5jwvY/s1600/salesmantra-logo.png" /></a></div>
</span></span></span></li>
</ul>
</div>
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</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/5404900220317138760/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/10/business-intelligence-improved.html#comment-form' title='27 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/5404900220317138760'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/5404900220317138760'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/10/business-intelligence-improved.html' title='Business Intelligence Improved Substantially'/><author><name>FSL</name><uri>http://www.blogger.com/profile/00562672901266462460</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgr4g16Xn_n41d646H2iLrXWRrPQcUCtdUy2mSfC6MpIXGnMik82-HI4NRU_valbtCWPjGI4RAneRdFrlNkIcpMkrgd9DMq5OMXJunEBxivKvt-fO00AAyoM-Kk3HkGVrw6P5XCb8TfFpg/s72-c/digital-duet-digital-marketing-strategies-for-strong-business-growth-online.jpg" height="72" width="72"/><thr:total>27</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-4850503200120151853</id><published>2018-10-25T11:28:00.002+05:30</published><updated>2018-10-25T11:29:52.872+05:30</updated><title type='text'>Get Advanced Business Intelligence Reports & Control Business by Investing Few Minutes!</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="font-size: 11pt;">As sales processes get advanced and faster, we have incorporated various new Business Intelligence Reports which will help you keep pace with the speed of doing business in today’s world.</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjHCsAdPKBk7XOUDQo2kJ5qBFmXdLuFhOU9DY08DPGCv-fsFkUu0kjSSQzHpr1DszUNSXqN2FUPQmhjZd6TdXhiKFXsH5s78ejeuPSnXBYL0cxUMKCK5daFD3e-nit3WviIHfb92xusuwY/s1600/business-plan.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="240" data-original-width="960" height="160" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjHCsAdPKBk7XOUDQo2kJ5qBFmXdLuFhOU9DY08DPGCv-fsFkUu0kjSSQzHpr1DszUNSXqN2FUPQmhjZd6TdXhiKFXsH5s78ejeuPSnXBYL0cxUMKCK5daFD3e-nit3WviIHfb92xusuwY/s640/business-plan.jpg" width="640" /></a></div>
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<span style="font-size: 11pt;"><br /></span></div>
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The few reports which are an eye opener for organizations are:</div>
<div class="m_8856735126024832632gmail-m_-9167319906727360792gmail-MsoListParagraphCxSpFirst" style="background-color: white; color: #222222; font-family: Calibri, sans-serif; font-size: 11pt; line-height: 16.8667px; margin: 0cm 0cm 0.0001pt 36pt;">
<span style="font-family: &quot;wingdings&quot;;">Ø<span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;&nbsp;</span></span><b><span style="font-size: 13pt; line-height: 19.9333px;">Lead Analysis Report</span></b>: Helps to know the current status of leads received &amp; analysis as per different criteria like source wise, region wise, etc.</div>
<div class="m_8856735126024832632gmail-m_-9167319906727360792gmail-MsoListParagraphCxSpMiddle" style="background-color: white; color: #222222; font-family: Calibri, sans-serif; font-size: 11pt; line-height: 16.8667px; margin: 0cm 0cm 0.0001pt 36pt;">
<span style="font-family: &quot;wingdings&quot;;">Ø<span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;&nbsp;</span></span><b><span style="font-size: 13pt; line-height: 19.9333px;">Proposal Analysis Report</span>:&nbsp;</b>Gives complete analysis of proposals sent and open proposals based on hierarchy<b></b></div>
<div class="m_8856735126024832632gmail-m_-9167319906727360792gmail-MsoListParagraphCxSpMiddle" style="background-color: white; color: #222222; font-family: Calibri, sans-serif; font-size: 11pt; line-height: 16.8667px; margin: 0cm 0cm 0.0001pt 36pt;">
<span style="font-family: &quot;wingdings&quot;;">Ø<span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;&nbsp;</span></span><b><span style="font-size: 13pt; line-height: 19.9333px;">Meeting Analysis Report</span></b>: Get missed meetings on tips for each team member and their conversion to orders and proposals<b></b></div>
<div class="m_8856735126024832632gmail-m_-9167319906727360792gmail-MsoListParagraphCxSpMiddle" style="background-color: white; color: #222222; font-family: Calibri, sans-serif; font-size: 11pt; line-height: 16.8667px; margin: 0cm 0cm 0.0001pt 36pt;">
<span style="font-family: &quot;wingdings&quot;;">Ø<span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;&nbsp;</span></span><b><span style="font-size: 13pt; line-height: 19.9333px;">Order Time Cycle Report</span></b><span style="font-size: 13pt; line-height: 19.9333px;">:&nbsp;</span>Analyse the time a meeting took to convert to order. Work towards reducing this time cycle and thus improve efficiency<b></b></div>
<div class="m_8856735126024832632gmail-m_-9167319906727360792gmail-MsoListParagraphCxSpLast" style="background-color: white; color: #222222; font-family: Calibri, sans-serif; font-size: 11pt; line-height: 16.8667px; margin: 0cm 0cm 10pt 36pt;">
<span style="font-family: &quot;wingdings&quot;;">Ø<span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;&nbsp;</span></span><b><span style="font-size: 13pt; line-height: 19.9333px;">Employee Performance Report:</span></b>&nbsp;Analyse complete performance of region &amp; employees based on all parameters related to leads, meetings, proposals sent &amp; orders received. A 5 minute snapshot will give you overall business update.<b></b></div>
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We are confident that these reports will help organizations in increasing sales &amp; identifying the weaker areas and take corrective steps towards improving efficiency.</div>
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</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/4850503200120151853/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/10/get-advanced-business-intelligence.html#comment-form' title='13 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/4850503200120151853'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/4850503200120151853'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/10/get-advanced-business-intelligence.html' title='Get Advanced Business Intelligence Reports & Control Business by Investing Few Minutes!'/><author><name>FSL</name><uri>http://www.blogger.com/profile/00562672901266462460</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjHCsAdPKBk7XOUDQo2kJ5qBFmXdLuFhOU9DY08DPGCv-fsFkUu0kjSSQzHpr1DszUNSXqN2FUPQmhjZd6TdXhiKFXsH5s78ejeuPSnXBYL0cxUMKCK5daFD3e-nit3WviIHfb92xusuwY/s72-c/business-plan.jpg" height="72" width="72"/><thr:total>13</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-3604168632162073683</id><published>2018-04-05T15:22:00.000+05:30</published><updated>2018-04-05T15:22:46.413+05:30</updated><category scheme="http://www.blogger.com/atom/ns#" term="crm software"/><category scheme="http://www.blogger.com/atom/ns#" term="crm software india"/><category scheme="http://www.blogger.com/atom/ns#" term="sales and service management"/><category scheme="http://www.blogger.com/atom/ns#" term="sales force automation"/><category scheme="http://www.blogger.com/atom/ns#" term="sales management"/><category scheme="http://www.blogger.com/atom/ns#" term="sales software"/><title type='text'>Best Email management tool that isn’t bloated to CRM System</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
<br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">&nbsp; &nbsp; &nbsp; When
your customer records are in a CRM, and emails are stored in a mail client,
what your sales reps eventually get is a messy and fragmented system that gives
absolutely no context about a customer’s needs at all.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">The
email management system in Sales Mantra gives you one place to access all your
sales interactions, eliminating the need to switch between applications. By
connecting your mailbox, the <a href="http://www.salesmantra.com/" target="_blank">CRM</a> filters out only your relevant customer emails
and associates it <span style="mso-no-proof: yes;">with</span> the lead or
contact along with attachments, if any. You can also send e<span style="mso-no-proof: yes;">mails</span> either from your mail client or from
Sales Mantra and find the e<span style="mso-no-proof: yes;">mails</span> in the
Sent folder of both apps. The email management tool also has email tracking
that tells you who has opened and clicked the&nbsp;<span style="mso-no-proof: yes;">link</span>
on your email, when and how many times. Swiftly shoot out emails, receive
emails and send emails in bulk to a larger group of customers, all from Sales
Mantra.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="color: #4f81bd; font-size: 16.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN; mso-themecolor: accent1;">Types of Email Management Software<o:p></o:p></span></b></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">There are two major types:<o:p></o:p></span></b></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Desktop
email clients like Microsoft Outlook and Mozilla Thunderbird offer a list of
sophisticated features including WYSIWYG editors for composing messages and
anti-spam and anti-phishing security.<a href="https://www.blogger.com/null" name="_GoBack"></a><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Online
email services, called webmail, also offer the same features as desktop email
software. Popular online email services are Gmail and Yahoo! Mail.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">I
recommend you to check&nbsp;Sales Mantra CRM; this tool has a powerful
marketing tool-kit. Sales Mantra CRM software provides your business with the
tools to streamline your marketing process workflow and create <span style="mso-no-proof: yes;">customer-centered</span> campaigns that work. Turn every
email into a unique offer. Show customers that you really know what they want
even before they do. Let your messages stand out and invoke replies:<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Carry
out email campaigns</span></b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Reach
out to hundreds of leads and clients with a single email using the mass mailing
option. Build a mailing list using the client data from any Folder and send
personalized messages for better engagement. You can track who has checked your
marketing pitch using the open tracking and build reports to analyze the
efficiency of a campaign.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: 0%;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Segment
your leads</span></b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">No
matter how niche your business is, your clientele is not homogeneous. Leads
might live in different countries, represent various areas of business or have
distinct needs. So why should they receive the very same email? Segment your
mailing list by relevant criteria and client characteristics to ensure that the
right people get the right content.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;"><o:p>&nbsp;</o:p></span></b><b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Target
the right audience</span></b></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Let
your leads and clients receive a perfect pitch that was written as if
exclusively for them. Sales Mantra CRM allows you to put the data you store to
good use during an email campaign. Take your leads and customers information
into consideration before emailing them with marketing materials. The more
personal, precise and relevant the content you present them, the higher the
ROI.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: 0%;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Combine
marketing and sales efforts</span></b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Marketing
and sales team may have different goals, but they often work with the same
people. Provide your sales team with the marketing data to mind the
segmentation and targeting. Having a complete view of the leads and clients
engaged in marketing efforts can make it easier for sales to close deals. As
all the data updates in real time, both teams will be on the same page.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Analyze
your success</span></b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">All
your marketing efforts can be in vain if you can't measure their efficiency. Sales
Mantra CRM provides you with an insight into the results of your email
campaigns. Learn if and who of the recipients have opened your messages.
Produce detailed reports to see which tactics work and what groups resonate
with your marketing materials.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Integrate
with <span style="mso-no-proof: yes;">favorite</span> services</span></b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Despite
having many appropriate features, marketing automation is not the main purpose
of a CRM. Sales Mantra can provide you with segmentation and targeting
opportunities for building your mailing list and exporting it into a service of
your choice. Export your full client lists or segmented data to your <span style="mso-no-proof: yes;">favorite</span> services, like Mail chimp, with ease.<o:p></o:p></span></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;">CRM technologies afford for successful
execution of the various campaigns employing one on-demand solution. Moreover,
some of the latest industry reports are indicating a strong interest of the end
users to <a href="http://www.salesmantra.com/project-managment.html" target="_blank">utilize consolidated solution</a> for the variety of customer-facing
processes. That’s why companies like bpm’online are offering comprehensive
out-of-the-box processes for sales, marketing and service automation aimed at
establishing great <a href="http://www.salesmantra.com/service-managment.html" target="_blank">customer relationship</a> throughout the entire customer journey
allowing companies to effectively manage every stage of customer interactions,
including email marketing campaigns.<o:p></o:p></span></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;">With the marketing automation <span style="mso-no-proof: yes;">features,</span> you can take care of campaign
management, multi channel communications, integrations with SMS, email, social
networks to just to name a few.<o:p></o:p></span></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;">Moreover, the solution is not only
streamlining marketing and business processes with sending out massive outbound
emails or manage other marketing <span style="mso-no-proof: yes;">activities</span>
but can evaluate the performance, set right goals, segment your messaging and
so for. It is also very attractively <span style="mso-no-proof: yes;">prices</span>
and rolls out in minutes.<o:p></o:p></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh6ilbEi8XVz9IwCFISd1uXTI8Cx_QEv-RRPklLgzKtxdzd60efnlAW70EHkfcq3Bx9I7t_RNsBiLJTICRJuEpyB6DkVgq-mSyZ_8nZA4C7Wyn9lHOEuzyx3m7sh-RvFKFyr2Jy1knH_jY/s1600/salesmantra-logo.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="63" data-original-width="250" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh6ilbEi8XVz9IwCFISd1uXTI8Cx_QEv-RRPklLgzKtxdzd60efnlAW70EHkfcq3Bx9I7t_RNsBiLJTICRJuEpyB6DkVgq-mSyZ_8nZA4C7Wyn9lHOEuzyx3m7sh-RvFKFyr2Jy1knH_jY/s1600/salesmantra-logo.png" /></a></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;"><br /></span></div>
<br /></div>
</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/3604168632162073683/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/04/best-email-management-tool-that-isnt.html#comment-form' title='9 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/3604168632162073683'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/3604168632162073683'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/04/best-email-management-tool-that-isnt.html' title='Best Email management tool that isn’t bloated to CRM System'/><author><name>Anonymous</name><uri>http://www.blogger.com/profile/11059508504723714919</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh6ilbEi8XVz9IwCFISd1uXTI8Cx_QEv-RRPklLgzKtxdzd60efnlAW70EHkfcq3Bx9I7t_RNsBiLJTICRJuEpyB6DkVgq-mSyZ_8nZA4C7Wyn9lHOEuzyx3m7sh-RvFKFyr2Jy1knH_jY/s72-c/salesmantra-logo.png" height="72" width="72"/><thr:total>9</thr:total><georss:featurename>India</georss:featurename><georss:point>20.593684 78.962880000000041</georss:point><georss:box>-8.6044825 37.654286000000042 49.791850499999995 120.27147400000004</georss:box></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-7206749105943697927</id><published>2018-04-03T13:59:00.000+05:30</published><updated>2018-04-03T13:59:15.087+05:30</updated><category scheme="http://www.blogger.com/atom/ns#" term="crm sales automation"/><category scheme="http://www.blogger.com/atom/ns#" term="crm software"/><category scheme="http://www.blogger.com/atom/ns#" term="crm software india"/><category scheme="http://www.blogger.com/atom/ns#" term="CRM software services india"/><category scheme="http://www.blogger.com/atom/ns#" term="Customer service crm software"/><category scheme="http://www.blogger.com/atom/ns#" term="sales force automation"/><category scheme="http://www.blogger.com/atom/ns#" term="sales force management"/><category scheme="http://www.blogger.com/atom/ns#" term="sales management"/><category scheme="http://www.blogger.com/atom/ns#" term="sales software"/><title type='text'>Importance of Sales Force Automation in 2018</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
<br />
<div class="MsoNormal">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-no-proof: yes;">&nbsp; &nbsp; &nbsp; Sales force</span><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"> automation is a technology solution which helps and manages
your sales force, making loads of manual function redundant, thus saving big on
the&nbsp;<span style="mso-no-proof: yes;">productive</span> time of your sales force.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">It is basically a technique to automate
the business tasks like order processing, contact management, information
sharing, inventory monitoring and control, order tracking, customer management,
sales forecast analysis and employee performance evaluation sales, that leads
to sales. But, to automate the process, you have to take the support of a <a href="https://www.blogger.com/null" name="_GoBack"></a>software that is known as <a href="http://www.salesmantra.com/sales-force-automation.html" target="_blank">Sales Force Management Software</a>.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">A brief look <span style="mso-no-proof: yes;">at</span> the features of a sales force automation solution would make the
functional understanding clear.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">Just have a look at <span style="mso-no-proof: yes;">mobile-based</span> sales force automation software
<a href="http://www.salesmantra.com/" target="_blank">Sales Mantra</a> specially made for the FMCG industry. It’s a <span style="mso-no-proof: yes;">mobile-based</span> application accompanied by
dashboard which can be viewed from office screen as well. <o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-no-proof: yes;">Geo tagging</span></b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">: It provides you
complete visibility of the retailers in your area. Through GPS you can see
whenever your <span style="mso-no-proof: yes;">salesperson</span> is visiting the
retail outlets. It gives you complete information about the demographic, number
of stores, which areas to target to expand your business.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">Order
Basket</span></b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">: Your <span style="mso-no-proof: yes;">salesperson</span>
can take order based on class/segment <span style="mso-no-proof: yes;">on areal-time</span>
basis. You have complete visibility of demand patterns, can prioritize your
delivery, and even forecast orders. Taking <span style="mso-no-proof: yes;">orders</span>
is extremely convenient as you don't need to type, just have to choose between
the SKUs you are offering. It cuts down lags as you have the order info in real
time basis and can plan the delivery without any waste of time.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">Permanent
Journey Planner</span></b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"> (PJP): Through a&nbsp;<span style="mso-no-proof: yes;">patented algorithm,</span> it provides the optimum
route map for the sales force. Who to visit, when to visit, based <span style="mso-no-proof: yes;">on</span> your priorities on class/segment. It saves
transportation cost, makes your <span style="mso-no-proof: yes;">salesperson</span>
much more productive and enabling them to visit more retailers.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-no-proof: yes;">Real-Time Data</span></b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"> Provides <span style="mso-no-proof: yes;">real-time</span> demand across all the stores, making
easier to cater to dynamic demand.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">Analytics:</span></b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">
The greatest feature of using this application is with the<span style="mso-no-proof: yes;">minimal</span> investment you retain your data.
Analytics helps you in demand forecasting, planning, and segmenting. Your
estimations would be <span style="mso-no-proof: yes;">precisely</span> backed by
data, increasing your profitability.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><a href="http://www.salesmantra.com/sales-force-automation.html" target="_blank">Sales Force automation</a> is important and
there are some key factors:<o:p></o:p></span></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<b><span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;">Business Capacity:</span></b><span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;"><o:p></o:p></span></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;">Limiting aspects of the business can be
investment availability, production capacity, supply capacity, size of
business, marketing effort, etc. There may be an unsatisfied demand for your
products, but if your investment and capacity <span style="mso-no-proof: yes;">allow</span>
you to offer a certain volume of products, then only that quantity should be
captured with your sales forecast. If you decide to increase your investment in
advertising next month, you should assume that your sales will increase as
well. Be confident but ensure you know how they are linked.<o:p></o:p></span></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<b><span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;">Seasons:</span></b><span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;"><o:p></o:p></span></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;">You must take into account of seasonality
products that are demanded throughout the year (they have a continuous demand),
whilst others only demanded at certain times of the year. Also incorporate
others that have an irregular demand, when their demand tends to increase or
decrease at certain times for <span style="mso-no-proof: yes;">noknown</span>
reason other than that they do.<o:p></o:p></span></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<b><span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;">Sales Aspirations:</span></b><span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;"><o:p></o:p></span></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<span lang="EN-IN" style="color: #333333; font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;">Take into account your sales aspirations –
take into account how much you would like to sell, or what you would like your
sales targets to be. But always take into account other factors, especially
factors that are limiting the business.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12.0pt;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">&nbsp;The
most common benefits of an SFA solution for small and midsized business (SMB):<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; margin-left: 24.0pt; margin-right: 24.0pt; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="color: #333333; font-family: Symbol; font-size: 10.0pt; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Symbol; mso-fareast-language: EN-IN;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><!--[endif]--><b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Reduction in sales operations cost:</span></b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">&nbsp;By
automating manual tasks, sales executives can focus on more significant
projects, such as telephonic and email communication, conflict resolution and
hunt for growth opportunities. With the help of social media integrations,
sales representatives can import a lead’s contact details directly from social
networks, such as Face book, LinkedIn,<span style="mso-no-proof: yes;">and</span>
Twitter, so as to reduce human effort and save time.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; margin-left: 24.0pt; margin-right: 24.0pt; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="color: #333333; font-family: Symbol; font-size: 10.0pt; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Symbol; mso-fareast-language: EN-IN;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><!--[endif]--><b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Accurate sales forecasting:</span></b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">&nbsp;SFA
solutions track conversion metrics from leads to closing deals; this enables
business users to accurately forecast sales conversions. More advanced systems
with business intelligence modules generate precise sales forecast by
leveraging historical sales data and predictive <span style="mso-no-proof: yes;">modeling</span>
techniques.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; margin-left: 24.0pt; margin-right: 24.0pt; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="color: #333333; font-family: Symbol; font-size: 10.0pt; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Symbol; mso-fareast-language: EN-IN;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><!--[endif]--><b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Streamlining workflows:</span></b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">&nbsp;By
centralizing sales data, SFA solutions streamline the workflow and establish a
formal sales process for the sales teams. With streamlined workflows, clients
are able to close deals quicker than before, which further leads to higher
conversion rates. Sales managers receive an automated notification once a lead
moves to the next level in the sales funnel.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; margin-left: 24.0pt; margin-right: 24.0pt; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="color: #333333; font-family: Symbol; font-size: 10.0pt; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Symbol; mso-fareast-language: EN-IN;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><!--[endif]--><b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Data visualization and summarizing
for timely action:</span></b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">&nbsp;Team leaders can take timely action
by reviewing dashboards and summary reports that highlight the critical
business performance metrics of sales executives. More advanced solutions
facilitate real-time dashboard and report creation, which further enable
fact-based decision making.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; margin-left: 24.0pt; margin-right: 24.0pt; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="color: #333333; font-family: Symbol; font-size: 10.0pt; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Symbol; mso-fareast-language: EN-IN;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><!--[endif]--><b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">On-the-move access:</span></b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">&nbsp;A
number of SFA solutions are offering applications for 24/7 access from mobile
devices, such as laptops, tablets, <span style="mso-no-proof: yes;">and</span>
mobile phones. Sales executives can collaborate with peers via the app, which
further helps in streamlining the workflow. In addition, users can share
important documents with clients and resolve their inquiries on-the-go to
improve customer satisfaction.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; margin-left: 24.0pt; margin-right: 24.0pt; margin-top: 0in; mso-list: l0 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;"><br /></span></div>
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</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/7206749105943697927/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/04/importance-of-sales-force-automation-in.html#comment-form' title='14 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/7206749105943697927'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/7206749105943697927'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/04/importance-of-sales-force-automation-in.html' title='Importance of Sales Force Automation in 2018'/><author><name>Anonymous</name><uri>http://www.blogger.com/profile/11059508504723714919</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg6_m3JHw1qh8WnB9_5HpDCVcDXrlmfah8D5YyHMoPmkvrENm-xFK0Q0R9acdJJGTjFAnW-buwPVLLT0GmP3Ilhxal-91L0niUHx4TWUNcOhML9pAUR_iAnZuvqKmg5xJu0Z4gWYpLwEqQ/s72-c/salesmantra-logo.png" height="72" width="72"/><thr:total>14</thr:total><georss:featurename>India</georss:featurename><georss:point>20.593684 78.962880000000041</georss:point><georss:box>-8.6044825 37.654286000000042 49.791850499999995 120.27147400000004</georss:box></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-7105457035941444484</id><published>2018-04-02T16:50:00.001+05:30</published><updated>2018-04-02T17:01:57.363+05:30</updated><category scheme="http://www.blogger.com/atom/ns#" term="CRM software services india"/><category scheme="http://www.blogger.com/atom/ns#" term="Customer service crm software"/><category scheme="http://www.blogger.com/atom/ns#" term="Field Force Automation"/><category scheme="http://www.blogger.com/atom/ns#" term="online crm software"/><category scheme="http://www.blogger.com/atom/ns#" term="sales force management"/><category scheme="http://www.blogger.com/atom/ns#" term="sales management"/><category scheme="http://www.blogger.com/atom/ns#" term="sales software"/><title type='text'>Sales Force Automation</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
<br />
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">&nbsp; &nbsp; &nbsp;Sales Force Automation (SFA) is an
integrated application of customizable customer relationship management (<a href="http://www.salesmantra.com/" target="_blank">CRM</a>)
tools that automate and streamline sales inventory, leads, forecasting,
performance and analysis. SFA tools include Web-based (hosted CRM) and in-house
systems.SFA is also known as <a href="http://www.salesmantra.com/sales-force-automation.html" target="_blank">sales force management system</a>.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">All
SFA systems are built with two core components:<o:p></o:p></span></b></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></b></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">Content management system: Tracks
customers, activities, forecasting, contacts, communication/sales history and
analytics<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">Sales
lead tracking system:</span></b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"> Tracks lead and
opportunity pipeline data<o:p></o:p></span></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<span lang="EN-IN" style="color: #333333; font-family: &quot;calibri&quot; , &quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;"><a href="http://www.salesmantra.com/sales-force-automation.html" target="_blank">Sales force management</a> gives you a chance to
improve your sales efforts and accordingly reduces disorganizations, cuts sales
cycles, which is vital for monitoring and broadcasting as well as assessing
sales performance and forecasting its future growth.<o:p></o:p></span></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<span lang="EN-IN" style="color: #333333; font-family: &quot;calibri&quot; , &quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;">Sales force automation software has features
which maximizes sales activity of any business. The features include stock
control, analyzing sales forecast, contact administration, quotation
management, proposal, presentation creation and product management. SME’s and
large scale business organization have turned to sales force management
software in order to organize their sales output.<o:p></o:p></span></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">Sales
force automation is meant for sales people hence all the benefits directly are
for them.<o:p></o:p></span></b></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></b></div>
<div class="MsoListParagraphCxSpFirst" style="text-align: left; text-indent: -0.25in;">
<br />
<span lang="EN-IN" style="line-height: 115%; text-align: justify; text-indent: -0.25in;"><div style="text-align: left;">
<span lang="EN-IN" style="font-family: &quot;symbol&quot;; line-height: 115%; text-indent: -0.25in;"><span style="mso-list: Ignore;"><span style="font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp;</span><span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;*&nbsp;</span></span></span><span style="text-indent: -0.25in;"><span style="font-family: times new roman;">All data available on the Mobile app Sales people who keep on travelling a lot for meetings, market visit (Sales Force Automation), surveys etc. will have all the relevant data with them. The apps now days also plan a route for you basis the beat plan.</span></span><br /><span style="font-family: times new roman;"><br /></span><span style="text-indent: -0.25in;">* Data Available offline to save your phone battery and data, applications also works.</span><br /><span style="font-family: times new roman;"><br /></span><span style="text-indent: -0.25in;">* Save Time No more filling your sales data in excel report, collating the data, sending the files etc. from anywhere, anytime, simple feed in your data in the Sales Force Automation</span><br /><span style="font-family: times new roman;"><br /></span><span style="text-indent: -0.25in;">* Reduced Sales Cycle Since sales people are clear with that has to be done in the day(with help of beat-plan, alerts) , they can plan, execute well.</span><br /><span style="font-family: times new roman;"><br /></span><span style="text-indent: -0.25in;">* Increased Closure rate by 24% minimum If you use the Sales Force Automation diligently, then definitely you would increase your revenue.</span></div>
</span><ul style="text-align: left;">
</ul>
<span lang="EN-IN" style="color: #333333; font-size: 12pt; text-align: justify; text-indent: -0.25in;">&nbsp; &nbsp; Today,
every sales force team has to face new challenges including increasingly bigger
and better competition and more dynamic deals during&nbsp;</span><span lang="EN-IN" style="text-align: justify; text-indent: -0.25in;"><a href="http://www.360fieldreporting.com/field-data-collection-software?utm_medium=referral&amp;utm_source=quora&amp;utm_term=field+data+collection" target="_blank"><span style="font-size: 12pt; text-decoration-line: none;">field data collection</span></a></span><span lang="EN-IN" style="font-size: 12pt; text-align: justify; text-indent: -0.25in;">.<span style="color: #333333;"> Customers are also more worldly wise and have a numerous
demands.</span></span><ul>
</ul>
<!--[if !supportLists]--></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 12pt; text-align: left;">
<a href="https://www.blogger.com/null" name="_GoBack"><b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">Sales force
automation plays a pivotal role in achieving success and the right CRM solution
will:<o:p></o:p></span></b></a></div>
<span style="mso-bookmark: _GoBack;"></span>
<br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; margin-left: 24.0pt; margin-right: 24.0pt; margin-top: 0in; mso-list: l0 level1 lfo2; tab-stops: list .5in; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="color: #333333; font-family: &quot;symbol&quot;; font-size: 10.0pt;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><!--[endif]--><span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">Streamline sales cycles.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; margin-left: 24.0pt; margin-right: 24.0pt; margin-top: 0in; mso-list: l0 level1 lfo2; tab-stops: list .5in; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="color: #333333; font-family: &quot;symbol&quot;; font-size: 10.0pt;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><!--[endif]--><span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">Drive much higher close/ won rates.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; margin-left: 24.0pt; margin-right: 24.0pt; margin-top: 0in; mso-list: l0 level1 lfo2; tab-stops: list .5in; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="color: #333333; font-family: &quot;symbol&quot;; font-size: 10.0pt;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><!--[endif]--><span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">Improve customer service.<o:p></o:p></span></div>
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<!--[if !supportLists]--><span lang="EN-IN" style="color: #333333; font-family: &quot;symbol&quot;; font-size: 10.0pt;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><!--[endif]--><span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">Ensure larger volumes of warm leads.<o:p></o:p></span></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="color: #333333; font-size: 14.0pt;">Effective Measures:<o:p></o:p></span></b></div>
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<br /></div>
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<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; line-height: 115%;">An effective&nbsp;</span><span lang="EN-IN"><span style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><a href="http://www.salesmantra.com/sales-force-automation.html" target="_blank">Sales Force Automation Software</a></span></span><span lang="EN-IN" style="color: #333333; font-size: 12.0pt; line-height: 115%;">&nbsp;ensures full integration among all departments. The sales
person is not the only person dealing with the customer, various other departments
such as marketing, customer service, accounts and technical experts are also
involved.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">It helps you to automate the various
field sales management processes like communication and tracking between the
sales managers and sales representatives. It helps in increasing the efficiency
of the field sales. It allows the management to get a holistic real-time view
of field operations from their mobile itself! It lets the app customers to
quickly set up and start off with a pay-as-you-go pricing model. It also offers
customized branding and lets you build the mobile app according to the industry
you work in and the work processes that you follow.<o:p></o:p></span></div>
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<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">Maximizing
the sale<o:p></o:p></span></b></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></b></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<span lang="EN-IN" style="color: #333333; font-family: &quot;calibri&quot; , &quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;">Field force refers to the people of an
organization who are responsible for sales and <a href="http://www.salesmantra.com/lead-generation.html" target="_blank">lead generation</a>. These are the
people who work in the field, generate sales and increase the profit value of
the company. They need to send information from the field or market place to
the managers sitting in the company. Field force personnel sometimes even use the
internet to generate sales. Here comes the role of&nbsp;<span class="qlinkcontainer"><span style="mso-bidi-font-weight: bold;"><a href="http://www.salesmantra.com/sales-force-automation.html" target="_blank">Sales Force Automation Software</a></span></span>. It enables the sales force with mobile
reporting software by capturing and managing the sales data. By using such
software, a company can notice a remarkable improvement in the sales force
productivity. It helps to send real-time accurate data and enhances the
efficiency of the field sales operations.<o:p></o:p></span></div>
<div class="uiqtextpara" style="margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 0in;">
<span lang="EN-IN" style="color: #333333; font-family: &quot;calibri&quot; , &quot;sans-serif&quot;; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-hansi-theme-font: minor-latin;">You can maximize the efforts of the sales crew
by creating a synergy between sales and marketing by differentiating their goals
and purpose in a business. This should be the primary step of field sales force
and which is also possible with the help of sales force automation software.
You can also learn some more&nbsp;<span class="qlinkcontainer"><span style="mso-bidi-font-weight: bold;">tips to maximize sales force effectiveness in
thefield</span></span>&nbsp;in a quick glance.<o:p></o:p></span></div>
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<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; line-height: 115%;">It has features which
maximize sales activity of any business. The features include stock control,
analyzing sales forecast, contact administration, quotation management,
proposal, presentation creation and product management. SME’s and large scale
business organization have turned to sales force management software in order
to organize their sales output.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">Customer
Views:<o:p></o:p></span></b></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></b></div>
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<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; line-height: 115%;">Results demonstrate that
customers perceive benefits on four main dimensions of their interaction with
salespersons—salespeople’s professionalism, customer interaction frequency,
salesperson responsiveness, and salesperson–<a href="http://www.salesmantra.com/" target="_blank">customer relationship</a> quality. This
study is the first to examine aspects of SFA from the customer perspective.</span><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><o:p></o:p></span></div>
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<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgUeH3QEHNQ6ScSA4si7dcmXCZMxOxqcxPLxkOrieG4imBX5ykelUymI3JyBOpxTyrQyXl36tQfv8PQa1sCrlTeVErhLxUdGuskZi-a2M8wRZ-DuQ7eBFR-eS2bsevUk3epQE6hyphenhyphens_zN1s/s1600/salesmantra-logo.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="63" data-original-width="250" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgUeH3QEHNQ6ScSA4si7dcmXCZMxOxqcxPLxkOrieG4imBX5ykelUymI3JyBOpxTyrQyXl36tQfv8PQa1sCrlTeVErhLxUdGuskZi-a2M8wRZ-DuQ7eBFR-eS2bsevUk3epQE6hyphenhyphens_zN1s/s1600/salesmantra-logo.png" /></a></div>
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<span lang="EN-IN" style="color: #333333; font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<br /></div>
</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/7105457035941444484/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/04/sales-force-automation.html#comment-form' title='2 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/7105457035941444484'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/7105457035941444484'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/04/sales-force-automation.html' title='Sales Force Automation'/><author><name>Anonymous</name><uri>http://www.blogger.com/profile/11059508504723714919</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgUeH3QEHNQ6ScSA4si7dcmXCZMxOxqcxPLxkOrieG4imBX5ykelUymI3JyBOpxTyrQyXl36tQfv8PQa1sCrlTeVErhLxUdGuskZi-a2M8wRZ-DuQ7eBFR-eS2bsevUk3epQE6hyphenhyphens_zN1s/s72-c/salesmantra-logo.png" height="72" width="72"/><thr:total>2</thr:total><georss:featurename>India</georss:featurename><georss:point>20.593684 78.962880000000041</georss:point><georss:box>-8.6044825 37.654286000000042 49.791850499999995 120.27147400000004</georss:box></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-2351296452450587268</id><published>2018-03-30T12:21:00.002+05:30</published><updated>2018-03-30T12:25:59.145+05:30</updated><category scheme="http://www.blogger.com/atom/ns#" term="crm sales automation"/><category scheme="http://www.blogger.com/atom/ns#" term="crm software india"/><category scheme="http://www.blogger.com/atom/ns#" term="Customer service crm software"/><category scheme="http://www.blogger.com/atom/ns#" term="Field Force Automation"/><category scheme="http://www.blogger.com/atom/ns#" term="sales and service management"/><category scheme="http://www.blogger.com/atom/ns#" term="sales force automation"/><category scheme="http://www.blogger.com/atom/ns#" term="sales force management"/><category scheme="http://www.blogger.com/atom/ns#" term="sales software"/><title type='text'>Field Force Automation</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
<br />
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">Field
Automation:<o:p></o:p></span></b></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></b></div>
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<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">&nbsp; &nbsp; &nbsp;Essentially, <a href="http://www.salesmantra.com/field-force-management.html" target="_blank">field force automation software</a> involves taking in sales or service data in real time, and
transmitting it to a mobile interface. Through the interface, field workers can
communicate in real-time with the home office.<o:p></o:p></span></div>
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<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
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<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">One of the first things to understand
about field force automation is that there are two distinct types of software
and interfaces — some related to sales data, and some directed toward customer
service. While there might be some tools that combine the two, other
stand-alone solutions focus exclusively on either a sales process or mobile
customer service functions.<o:p></o:p></span></div>
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<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
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<span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">Tracking
is a must for a FIELD-FORCE intensive company. The tracking can be for <span style="mso-no-proof: yes;">personal</span>, vehicle or any value. There are two always
to faces of the tracking.<o:p></o:p></span></div>
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<!--[if !supportLists]--><span lang="EN-IN" style="color: #333333; font-family: &quot;symbol&quot;; font-size: 10.0pt;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><!--[endif]--><b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">The input</span></b><b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">
of data</span></b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">&nbsp;which is from the field person’s mobile/GPS
device? Here the field person can have shift times, allocated <span style="mso-no-proof: yes;">routes</span>, tasks list, etc.<o:p></o:p></span><br />
<span lang="EN-IN" style="color: #333333; font-size: 12.0pt;"><br /></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; margin-left: 24.0pt; margin-right: 24.0pt; margin-top: 0in; mso-list: l1 level1 lfo1; tab-stops: list .5in; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="color: #333333; font-family: &quot;symbol&quot;; font-size: 10.0pt;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><!--[endif]--><b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">The output</span></b><b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">
of data</span></b><span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">&nbsp;which is the manager dashboard? There the
manager can see all the field force details of tracking, allocation, etc.<o:p></o:p></span></div>
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<br /></div>
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<span lang="EN-IN" style="color: #333333; font-size: 12.0pt;"><a href="http://www.salesmantra.com/field-force-management.html" target="_blank">Field force automation</a> is capturing the field sales or information in real-time. This is
done with the help of communication technology typically cell phones, PDAs and
other hi-tech devices. This captured data is then moved instantly to the
back-end systems like CRM or ERP. Since the data is captured and moved
instantly,<span style="mso-spacerun: yes;">&nbsp; </span>a lot of time can be saved
and the manual data entry errors can also be done away with.<o:p></o:p></span></div>
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<br /></div>
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<span lang="EN-IN" style="color: #333333; font-size: 12.0pt;">On one hand, where
the tasks of those on the field are eased and get accurate, the availability of
all the field information in real-time, puts managers in a win-win situation.
They can plan the delivery schedules, monitor, manage and reduce inventory.
Calling and chasing team on the field for updates is redundant these days,
thanks to field-force automation.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;">Field
<span style="mso-no-proof: yes;">Force</span> Automation and its benefits:<o:p></o:p></span></b></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%; mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></b></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;">Field
Force Automation is so effective because it allows you to distribute your team
tactically across a territory, allocating leads swiftly, fairly and
strategically – without employees treading on each other’s toes.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;">It
speeds up the sales process itself, helping agents to strike while the iron’s
hot - closing the deal without the hassles and delays that can so often lead to
lost opportunities.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;">It
means that reps in the field can access vital information in real time, run
credit checks and tap into customer order histories while they’re still out
there with the customer, making sure payments have gone through <span style="mso-no-proof: yes;">an</span> SMS or email confirmations have been
received – all of which helps to make clients feel well-looked after and satisfied
with their experience.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;">It
means that your team can hit lead after lead, sale after sale, without getting
bogged down by paperwork on the way.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;">And
it helps to eliminate the omissions, inaccuracies,<span style="mso-no-proof: yes;">and</span> losses that so often crop up when data is manually re-entered
at several points along the chain, or copied from paperwork at a later date
when it’s no longer fresh in the mind.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;">Plus,
getting much of the process out of the way on the spot has added benefits for
your cash flow.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;">That’s
because, in many cases, Field Force Automation includes options or modules that
allow invoices to be automatically generated and emailed to the client on the
spot, streamlining the billing process and helping to cut down debtor days in
the process.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;">And,
of course, because your team aren’t worrying about duplicating admin or
following up with invoices when they get back to the office, you can get
through a greater workload in a smaller time-frame, with fewer staff and
resources - helping you to cut costs, boost efficiency and keep your team lean,
agile, productive and compliant to regulations.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="mso-bidi-font-family: &quot;Times New Roman&quot;;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN">Field force automation sales tools are much
more like a <a href="http://www.salesmantra.com/" target="_blank">customer relationship management</a> platform or sales automation
portal. They predominantly have sales information on hand to help with
deal-making at every stage of the game. The automation tools needed for sales
are often identity-driven: they can identify past track records, touch points
and <span style="mso-no-proof: yes;">interactions</span> while showing sales
workers a clear path forward.</span></div>
<div class="MsoNormal">
<span lang="EN-IN"><br /></span></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN">Field
force Automation helps you out:<o:p></o:p></span></b></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN"><br /></span></b></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l0 level1 lfo2; text-indent: -.25in;">
<br />
<ul style="text-align: left;">
<li><span lang="EN-IN" style="font-family: &quot;symbol&quot;; text-indent: -0.25in;"><span style="mso-list: Ignore;"><span style="font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp;&nbsp;</span><span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;</span></span></span><span lang="EN-IN" style="text-indent: -0.25in;">Big decisions in Data Entry</span></li>
</ul>
<!--[if !supportLists]--></div>
<div class="MsoListParagraphCxSpMiddle">
<span lang="EN-IN"><span style="mso-spacerun: yes;">&nbsp;</span>Companies will have to do some thorough
research and brainstorming to figure out which types of sales data will be most
useful in the field, or which kind of information gathering will be effective
in customer service.</span></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l0 level1 lfo2; text-indent: -.25in;">
<ul style="text-align: left;">
<li><span lang="EN-IN" style="text-indent: -0.25in;"><span style="font-family: &quot;symbol&quot;;">&nbsp; &nbsp; &nbsp;</span>Building an interface- Routing
and scheduling</span></li>
</ul>
</div>
<div class="MsoListParagraphCxSpMiddle">
<span lang="EN-IN">One of the most common setups
is a Wi-Fi or LTE set of connections to tablet PCs and/or <span style="mso-no-proof: yes;">smartphones</span> that workers carry with them in the
field. In some ways, the typical field force automation interface is like an
intranet, with every remote worker signed on to give and receive information
through the platform.</span></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l0 level1 lfo2; text-indent: -.25in;">
<ul style="text-align: left;">
<li><span lang="EN-IN" style="font-family: &quot;symbol&quot;; text-indent: -0.25in;"><span style="mso-list: Ignore;"><span style="font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp;&nbsp;</span><span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;</span></span></span><span lang="EN-IN" style="text-indent: -0.25in;">Real-Time</span><span lang="EN-IN" style="text-indent: -0.25in;"> –Data</span></li>
</ul>
</div>
<div class="MsoListParagraphCxSpLast">
<span lang="EN-IN">“Transactional data—data
related to business transactions such as customer orders, payments, shipments,
and service requests—and business applications that rely on processing,
reporting, and analyzing that transactional data are critical for day-to-day
operations.”<a href="https://www.blogger.com/null" name="_GoBack"></a></span></div>
<div class="MsoListParagraphCxSpLast">
<span lang="EN-IN"><br /></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgPlaibiajTs4e6CUTLYA9T8BADKgCzu-QFpeAcPPtx-9FGA4H6RKjJmpUMuwCIhuOfr7leaSgCcvGwJBwT72g_J4H8bEMNjdcQlS6VBkt6Pc9vlOwgdooPKAffjblVCYA0IvLnNRwp1sY/s1600/salesmantra-logo.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="63" data-original-width="250" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgPlaibiajTs4e6CUTLYA9T8BADKgCzu-QFpeAcPPtx-9FGA4H6RKjJmpUMuwCIhuOfr7leaSgCcvGwJBwT72g_J4H8bEMNjdcQlS6VBkt6Pc9vlOwgdooPKAffjblVCYA0IvLnNRwp1sY/s1600/salesmantra-logo.png" /></a></div>
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</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/2351296452450587268/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/03/field-force-automation.html#comment-form' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/2351296452450587268'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/2351296452450587268'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/03/field-force-automation.html' title='Field Force Automation'/><author><name>Anonymous</name><uri>http://www.blogger.com/profile/11059508504723714919</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgPlaibiajTs4e6CUTLYA9T8BADKgCzu-QFpeAcPPtx-9FGA4H6RKjJmpUMuwCIhuOfr7leaSgCcvGwJBwT72g_J4H8bEMNjdcQlS6VBkt6Pc9vlOwgdooPKAffjblVCYA0IvLnNRwp1sY/s72-c/salesmantra-logo.png" height="72" width="72"/><thr:total>1</thr:total><georss:featurename>India</georss:featurename><georss:point>20.593684 78.962880000000041</georss:point><georss:box>-8.6044825 37.654286000000042 49.791850499999995 120.27147400000004</georss:box></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-8437985551381284075</id><published>2018-03-29T16:01:00.000+05:30</published><updated>2018-03-29T16:01:23.530+05:30</updated><category scheme="http://www.blogger.com/atom/ns#" term="crm sales automation"/><category scheme="http://www.blogger.com/atom/ns#" term="crm software india"/><category scheme="http://www.blogger.com/atom/ns#" term="CRM software services india"/><category scheme="http://www.blogger.com/atom/ns#" term="sales and service management"/><category scheme="http://www.blogger.com/atom/ns#" term="sales force automation"/><category scheme="http://www.blogger.com/atom/ns#" term="sales management"/><category scheme="http://www.blogger.com/atom/ns#" term="sales software"/><title type='text'>Service Automation</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
<br />
<div class="MsoNormal">
<span lang="EN-IN">&nbsp; &nbsp; &nbsp;Service Automation is the process that
works as a supporting system for the service staff and managers to achieve
their <span style="mso-no-proof: yes;">work-related</span> objectives.
Infrastructure, Data, Devices, and Software are the key components of service
automation.<a href="https://www.blogger.com/null" name="_GoBack"></a></span></div>
<div class="MsoNormal">
<span lang="EN-IN"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN">The automation of everyday life is not an
unusual occurrence: from grocery shopping to the management of our very social
life, we smoothly automate a great many tasks. <a href="http://www.salesmantra.com/" target="_blank">Customer service automation</a> is
no exception.</span></div>
<div class="MsoNormal">
<span lang="EN-IN"><br /></span></div>
<div class="MsoNormal">
<b><span lang="EN-IN" style="font-size: 16.0pt; line-height: 115%;">There are 5 major domains of Service Automation
−<o:p></o:p></span></b></div>
<div class="MsoNormal">
<b><span lang="EN-IN" style="font-size: 16.0pt; line-height: 115%;"><br /></span></b></div>
<br />
<div class="MsoNormal">
<b><span lang="EN-IN">Contact
Centres</span></b><span lang="EN-IN"> −
they are the main basis of the customer
relationship. They address customer queries via Email, telephone, instant
messaging, SMS, or fax. They have databases, Automatic Call Diversion (ACD)
system, and voice recording system. The staffs respond to Emails and chats with
customers regarding problem and solution.</span></div>
<div class="MsoNormal">
<span lang="EN-IN"><br /></span></div>
<div class="MsoNormal">
<b><span lang="EN-IN">Call
Centres</span></b><span lang="EN-IN"> −
they are a part of contact centres which
majorly handle inbound and outbound calls. They perform typically more generic
duties, deal with people and calls which are outside the business, and at times
can make outgoing calls. The staffs need to have excellent patience, and
reading and listening skills.</span></div>
<div class="MsoNormal">
<span lang="EN-IN"><br /></span></div>
<div class="MsoNormal">
<b><span lang="EN-IN">Help
Desks</span></b><span lang="EN-IN"> − they are internal to the business. They are
oriented towards supporting the business staff. Helpdesks generally provides
diagnostic and troubleshooting help.</span></div>
<div class="MsoNormal">
<span lang="EN-IN"><br /></span></div>
<div class="MsoNormal">
<b><span lang="EN-IN">Field
Service</span></b><span lang="EN-IN"> − the service engineers or technicians
visit customer’s workplace or home to install, repair, or maintain the
products. They visit factories, workshops, warehouses, and offices to provide
service. They also help the customer to specify the product, test and demonstrate it after installation.</span></div>
<div class="MsoNormal">
<span lang="EN-IN"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN">
</span></div>
<div class="MsoNormal">
<b><span lang="EN-IN">Web-based
Self Service</span></b><span lang="EN-IN"> − some businesses offer solutions to
the customers’ problems on the web itself. The customers can buy products
online, track installation and service issues, and conduct online diagnostics.</span></div>
<br />
<br />
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 16.0pt; line-height: 115%;">Benefits of service automation:<o:p></o:p></span></b></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Automation
removes or minimizes the human element in a given area of service. This removes
the potential for redundancy, wasted effort, and human error.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%;">Streamline your process:<o:p></o:p></span></b></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%;"><br /></span></b></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Automate
<span style="mso-no-proof: yes;">workflows</span> by prioritizing and attributing
tasks. These include responding to customers and following up on ongoing
support situations. These small reductions in the effort expended daily by your
team can add up to hours, even days, of time saved over the course of a year.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<b><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%; mso-bidi-font-family: Helvetica; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">Decrease friction for the customer:<o:p></o:p></span></b></div>
<div class="MsoNormal">
<b><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%; mso-bidi-font-family: Helvetica; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;"><br /></span></b></div>
<br />
<div class="MsoNormal">
<span lang="EN-IN" style="background: white; font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Helvetica;">When a customer gets in touch
with customer service, long wait times are a giant pain point. To shorten them,
you have several options: automating support channels
or hiring more agents.</span><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Helvetica; mso-bidi-font-weight: bold; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;"><o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Customer
service automation can allow you to pre-emptively do away with customer’s
friction points, thanks to predictive analytics. Call recording, voice
recognition, and usage monitoring can help you keep tabs on how customers
interact with your product, sales team, and support funnel.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Lower your costs:<o:p></o:p></span></b></div>
<div class="MsoNormal">
<b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></b></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Customer
service automation lets you operate convincingly and efficiently with a more compact
team.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">While
some automation services are costly to implement, many are available on a
subscription basis. This means your support desk, your <a href="http://www.salesmantra.com/" target="_blank">CRM software</a>, your phone
system, etc. You won’t pay for more than you use, and you’ll be able to easily
scale your subscription to suit your needs.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">
</span></div>
<div class="MsoNormal">
<b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Enhanced productivity</span></b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"> − since an optimal number of customers are scheduled, the
service time taken is used at its best
thus increasing productivity.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<b><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%;">Disadvantages of service automation:<o:p></o:p></span></b></div>
<div class="MsoNormal">
<b><span lang="EN-IN" style="font-size: 14.0pt; line-height: 115%;"><br /></span></b></div>
<div class="MsoListParagraph" style="margin-left: .25in; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="font-family: Symbol; font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><!--[endif]--><b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Helvetica; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;">No human connection:</span></b><b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><o:p></o:p></span></b></div>
<div class="MsoListParagraph" style="margin-left: .25in; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -.25in;">
<b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Helvetica; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-fareast-language: EN-IN;"><br /></span></b></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Customers
can resent having to deal with a machine. Indeed, empathy, a quintessentially
human ability, is an essential part of exemplary customer service. In one
example, one brand found that emotionally engaging with customers reduced
attrition and increased advocacy.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoListParagraph" style="margin-left: .25in; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="font-family: Symbol; font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><!--[endif]--><b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Improper configuration:<o:p></o:p></span></b></div>
<div class="MsoListParagraph" style="margin-left: .25in; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -.25in;">
<b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></b></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Poor
system design can really hurt your customer service automation system. If your
IVR makes your customers go round in circles, if your chatbots can’t understand a customer’s issue, if call routing
causes redundant conversations, then automation is more trouble than it’s
worth.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoListParagraph" style="margin-left: .25in; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="font-family: Symbol; font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><!--[endif]--><b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">A damaged reputation<o:p></o:p></span></b></div>
<div class="MsoListParagraph" style="margin-left: .25in; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -.25in;">
<b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></b></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Customers
will amalgamate your customer service and your brand. If your automated customer service leaves them
frustrated of feeling taken advantage of, they’ll disengage from your brand
altogether. This can be the result of the poor
configuration, a lack of human presence, or both.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoListParagraph" style="margin-left: .25in; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="font-family: Symbol; font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><!--[endif]--><b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Maximize your brainpower. <o:p></o:p></span></b></div>
<div class="MsoListParagraph" style="margin-left: .25in; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -.25in;">
<b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></b></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Your
organization is made up of many highly skilled individuals. By leveraging
automation, the menial tasks will be handled by technology, allowing staff to
further develop their skill sets and focus their expertise on more complex and
strategic business matters. You also have the added benefit of reducing payroll
expenses by not requiring additional staff to handle increasing workloads.
Automation provides a greater amount of work utilizing the same capacity.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoListParagraph" style="margin-left: .25in; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="font-family: Symbol; font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;">·<span style="font-family: &quot;Times New Roman&quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><!--[endif]--><b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">Goodbye inefficiency.</span></b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: .25in; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -.25in;">
<b><span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;"><br /></span></b></div>
<div class="MsoNormal">
<span lang="EN-IN" style="font-size: 12.0pt; line-height: 115%;">
<span lang="EN-IN" style="font-family: &quot;Calibri&quot;,&quot;sans-serif&quot;; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-IN; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &quot;Times New Roman&quot;; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">&nbsp;Improve
the customer experience and create efficiency in operations by automating
process tasks that are repetitive and time-consuming. Think how more efficient
Human Resources could be by automating their processes, like onboarding and offboarding,
and decreasing the need for the vast amounts of paperwork.</span></span></div>
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</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/8437985551381284075/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/03/service-automation.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/8437985551381284075'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/8437985551381284075'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/03/service-automation.html' title='Service Automation'/><author><name>Anonymous</name><uri>http://www.blogger.com/profile/11059508504723714919</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgTUfRwhF7smZbWbBN9M-u4hLAnC3PUpajgQ5jVCuxAGwDoBsPcIffa7_HS5s59atZG2Bk4oHsAnsEZ9DKzUCraEZMFJ1pt6I4-QqLOADMjuVCWYaLTZVDHlEUzFS71hyphenhyphenn34QpAcCFwcFY/s72-c/salesmantra-logo.png" height="72" width="72"/><thr:total>0</thr:total><georss:featurename>India</georss:featurename><georss:point>20.593684 78.962880000000041</georss:point><georss:box>-8.6044825 37.654286000000042 49.791850499999995 120.27147400000004</georss:box></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-7372251803179678156</id><published>2018-03-28T13:58:00.000+05:30</published><updated>2018-03-30T12:12:42.102+05:30</updated><category scheme="http://www.blogger.com/atom/ns#" term="crm benefits"/><category scheme="http://www.blogger.com/atom/ns#" term="crm for healthcare"/><category scheme="http://www.blogger.com/atom/ns#" term="crm sales automation"/><category scheme="http://www.blogger.com/atom/ns#" term="crm software india"/><category scheme="http://www.blogger.com/atom/ns#" term="sales and service management"/><category scheme="http://www.blogger.com/atom/ns#" term="sales force automation"/><category scheme="http://www.blogger.com/atom/ns#" term="sales force management"/><category scheme="http://www.blogger.com/atom/ns#" term="sales software"/><category scheme="http://www.blogger.com/atom/ns#" term="why crm software"/><title type='text'>Complaint Automation</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal">
<span lang="EN-IN">&nbsp; &nbsp; &nbsp;Complaint Management is a management
technique for assessing, analyzing and responding to customer complaints.
<a href="http://www.salesmantra.com/" target="_blank">Complaints management software</a> is used to record resolve and respond to
customer complaints, requests as well as facilitate any other feedback. These
software solutions are utilized to handle complaints through three main
business protocols when implemented:</span></div>
<div class="MsoNormal">
<span lang="EN-IN"><br /></span></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l0 level1 lfo1; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="font-family: &quot;symbol&quot;; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;">·<span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><!--[endif]--><span lang="EN-IN">Establishing and agreeing on
the complaint</span></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l0 level1 lfo1; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="font-family: &quot;symbol&quot;; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;">·<span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><!--[endif]--><span lang="EN-IN">Quality management during the
process</span></div>
<div class="MsoListParagraphCxSpLast" style="mso-list: l0 level1 lfo1; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="font-family: &quot;symbol&quot;; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;">·<span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><!--[endif]--><span lang="EN-IN">Compensation or reimbursement</span></div>
<div class="MsoListParagraphCxSpLast" style="mso-list: l0 level1 lfo1; text-indent: -.25in;">
<span lang="EN-IN"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN">Smart companies are serious about
successful <a href="http://www.salesmantra.com/field-force-management.html" target="_blank">complaint management</a> and
realize the benefits of consistently providing superior customer service as it
costs five times more to acquire new customers than to retain existing ones. In
today's ever-changing business environment, customer service requests are more
complex and, at the same time, the demands for instant gratification are
higher. Geographically distributed offices, a myriad of compliance rules, the pressure to reduce costs and the ease of
customer defection all contribute to the critical need to maintain great
customer interactions. Moreover, a systematic approach towards customer
complaint management also generates ideas for product enhancements and new
products, ensuring ongoing success.</span></div>
<div class="MsoNormal">
<span lang="EN-IN"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-IN">The idea of providing good customer service
and having a robust complaint handling process is easy to embrace but can be
tricky to implement. Most companies already have a few practices in place to
handle complaints; however few run smoothly due to some common issues:</span></div>
<div class="MsoNormal">
<span lang="EN-IN"><br /></span></div>
<div class="MsoNormal">
<a href="https://www.blogger.com/null" name="_GoBack"><b><span lang="EN-IN">Initially,</span><span lang="EN-IN"> one
records the complaint, captures it and loads it into
the complaints database.<o:p></o:p></span></b></a></div>
<div class="MsoNormal">
<a href="https://www.blogger.com/null" name="_GoBack"><b><span lang="EN-IN"><br /></span></b></a></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l2 level1 lfo2; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="font-family: &quot;symbol&quot;; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;">·<span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><!--[endif]--><span lang="EN-IN">Provides an easy and strategic
method of online recording and <a href="http://www.salesmantra.com/about-us.html" target="_blank">tracking customer</a> concerns and complaints.</span></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l2 level1 lfo2; text-indent: -.25in;">
<span lang="EN-IN"><br /></span></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l2 level1 lfo2; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="font-family: &quot;symbol&quot;; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;">·<span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><!--[endif]--><span lang="EN-IN">Each complaint’s history is
easily accessible and provides a completely updated status of how a complaint
is progressing through the organization and what actions have been taken if any.</span></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l2 level1 lfo2; text-indent: -.25in;">
<span lang="EN-IN"><br /></span></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l2 level1 lfo2; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="font-family: &quot;symbol&quot;; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;">·<span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><!--[endif]--><span lang="EN-IN">Complaints can be recorded by
any user, but are reviewed by a Complaints Administrator, before being accepted
into the complaints workflow.</span></div>
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l2 level1 lfo2; text-indent: -.25in;">
<span lang="EN-IN"><br /></span></div>
<div class="MsoListParagraphCxSpLast" style="mso-list: l2 level1 lfo2; text-indent: -.25in;">
<!--[if !supportLists]--><span lang="EN-IN" style="font-family: &quot;symbol&quot;; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;">·<span style="font-family: &quot;times new roman&quot;; font-size: 7pt; font-stretch: normal; line-height: normal;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><!--[endif]--><span lang="EN-IN">Links into Document Control and
allows one to attach key documents to the complaint.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN">One part of the complaint process may be handled by
a receptionist while another is handled by an investigator who may not have all
details of the case. Working with a desktop cluttered with open applications
greatly slows down case resolution and leads to inconsistent customer service
across various communication channels.<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN"><br /></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span lang="EN-IN">Work base complaint
management:<o:p></o:p></span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span lang="EN-IN"><br /></span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN">In the global economy, our customers, partners, and
colleagues are geographically distributed, while the need for collaboration
remains. The lack of common integrated systems creates information flow bWorkflow
Based Complaint Management<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN">Implement Systematic and Workflow driven <a href="http://www.salesmantra.com/" target="_blank">Customer Complaint Management</a> Process to bring visibility and control. This helps in
significantly increasing the efficiency, bringing transparency.Barriers and
makes complaint investigations difficult.<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN"><br /></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<strong><span lang="EN-IN" style="font-family: &quot;verdana&quot; , sans-serif; font-size: 9pt;">Inconsistent
Complaint Handling:<o:p></o:p></span></strong></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<strong><span lang="EN-IN" style="font-family: &quot;verdana&quot; , sans-serif; font-size: 9pt;"><br /></span></strong></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;">The lack of interaction
from complaint handling departments to management or other parts of the
business makes learning from customers nearly impossible. Poorly staffed call centres, usually due to budget cuts, make it
difficult and frustrating for customers to register a complaint.<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;"><br /></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;">Multiple Channels for Complaint Registration:<o:p></o:p></span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;"><br /></span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;">Provide multiple channels for registering of customer
complaints; Front office executive, sales or manufacturing person coordinator
etc. with roles definition for each channel.<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;"><br /></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;">Changing Business Environment:<o:p></o:p></span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;"><br /></span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;">Continuous changes in
political, economic, and social factors require organizations to adapt rapidly.
Without a strong complaint management solution, companies have difficulty
implementing changes quickly in order to stay competitive.<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;"><br /></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;">Advantages of Our Customer Complaint Automation<o:p></o:p></span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;"><br /></span></b></div>
<div class="MsoListParagraphCxSpFirst" style="background: white; line-height: normal; text-align: left; text-indent: -0.25in;">
<br />
<ul>
<li style="text-align: left;"><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;"><span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">Workflow-Driven</span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;"> Customer
Complaint Management Processes.</span></li>
<li style="text-align: left;"><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">&nbsp;&nbsp;<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">Switch to 100% paperless based Complaint Management Process right from
the day one.</span></li>
<li style="text-align: left;"><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">&nbsp;&nbsp;<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">Roles-based</span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;"> access provides
better control and efficiency in handling customer complaints.</span></li>
<li style="text-align: left;"><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">&nbsp;&nbsp;<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">Mobile interface for anytime and
anywhere access, reducing cost and speeding up the process.</span></li>
<li style="text-align: left;"><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">&nbsp;&nbsp;<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">Provide complete transparency with 100% visibility into to the managers
and also to the customer on their
complaint.</span></li>
<li style="text-align: left;"><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">&nbsp;&nbsp;<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">Improve Customer Services and their satisfaction many folds.</span></li>
<li style="text-align: left;"><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">&nbsp;&nbsp;<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">Drill down reports into every customer tickets.</span></li>
<li style="text-align: left;"><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">&nbsp;&nbsp;<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">Events based Alerts and Notifications.</span></li>
<li style="text-align: left;"><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">&nbsp;&nbsp;<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">Automatic escalation of tickets based on threshold time limit in case of
no action.</span></li>
<li style="text-align: left;"><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">.<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">Conduct efficient Customer Surveys and Feedbacks.</span></li>
<li style="text-align: left;"><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">.<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp;&nbsp;</span></span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">Complete History trails for each ticket identifying bottlenecks if any.</span></li>
<li style="text-align: left;"><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">.<span style="font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;">&nbsp; &nbsp; &nbsp; &nbsp;</span></span><span lang="EN-IN" style="font-size: 12pt; text-indent: -0.25in;">Implement Single Sign on with Active Directory Integration.</span></li>
</ul>
</div>
<div class="MsoListParagraphCxSpLast" style="background: white; line-height: normal; mso-add-space: auto; mso-list: l1 level1 lfo3; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-indent: -.25in;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;"><br /></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;">Complaints management
software allows for notifications and reports to be facilitated and printed.The
software pre-saves email templates for every workflow stage in a complaint's
process.<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;">This assists to quickly
inform customers of progress at each stage by using the relevant pre-saved
template, which can easily be modified with relevant information.<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;"><br /></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;">The Complaint management software has a messaging
system that uses inbuilt task
notifications to sends emails to employees when they have tasks that need to be
accomplished. The system extracts historical complaints, spot trends and common
origins of complaints in order to ensure timely precautionary actions.<o:p></o:p></span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;"><br /></span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;">The system also reports
on and analyzes the complaint resolution process, including CAPA, and identifies
areas for improvement. The system also
caters for maintaining customers after the first sale.<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;">Reduces costs of attracting new customers as efficiently handled
complaints will build greater customer loyalty and a sustainable client base,
which can grow. Gain more customers through word of mouth advertising from
satisfied customers due to the efficient customer service.<o:p></o:p></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;"><br /></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;">The software also enhances and increases
operational efficiencies.<o:p></o:p></span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span lang="EN-IN" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; font-size: 12pt;"><br /></span></b></div>
<span lang="EN-IN" style="background: white; font-family: &quot;calibri&quot; , sans-serif; font-size: 12pt; line-height: 115%;">Complaints may reveal underlying business problems that otherwise would
have remained hidden and were allowed to grow in severity.Fewer mistakes mean less time and money spent fixing them,
which leads to an improved bottom line.</span><br />
<span lang="EN-IN" style="background: white; font-family: &quot;calibri&quot; , sans-serif; font-size: 12pt; line-height: 115%;"><br /></span>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhgb1ukIqaVSi3ouqMk6TdTRMBVtzyHW0RwlTSrSzaHMWd5GiYdrdeq93AKNC3vvMlBTG_6VSJSq5mbMjvqepTqAf0NQsHGTP438vCDkbebehjflQvaevavEJYRVhvlRmYEYx64liYNhEQ/s1600/salesmantra-logo.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="63" data-original-width="250" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhgb1ukIqaVSi3ouqMk6TdTRMBVtzyHW0RwlTSrSzaHMWd5GiYdrdeq93AKNC3vvMlBTG_6VSJSq5mbMjvqepTqAf0NQsHGTP438vCDkbebehjflQvaevavEJYRVhvlRmYEYx64liYNhEQ/s1600/salesmantra-logo.png" /></a></div>
<span lang="EN-IN" style="background: white; font-family: &quot;calibri&quot; , sans-serif; font-size: 12pt; line-height: 115%;"><br /></span></div>
</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/7372251803179678156/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/03/complaint-automation.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/7372251803179678156'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/7372251803179678156'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2018/03/complaint-automation.html' title='Complaint Automation'/><author><name>Anonymous</name><uri>http://www.blogger.com/profile/11059508504723714919</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhgb1ukIqaVSi3ouqMk6TdTRMBVtzyHW0RwlTSrSzaHMWd5GiYdrdeq93AKNC3vvMlBTG_6VSJSq5mbMjvqepTqAf0NQsHGTP438vCDkbebehjflQvaevavEJYRVhvlRmYEYx64liYNhEQ/s72-c/salesmantra-logo.png" height="72" width="72"/><thr:total>0</thr:total><georss:featurename>India</georss:featurename><georss:point>20.593684 78.962880000000041</georss:point><georss:box>-8.6044825 37.654286000000042 49.791850499999995 120.27147400000004</georss:box></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-308533597281913059</id><published>2017-09-11T18:16:00.001+05:30</published><updated>2017-09-11T18:16:43.865+05:30</updated><title type='text'>SalesMantra CRM : A Leader In CRM Industry</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
SalesMantra is a leader in CRM Industry for B2B companies that look forward to increasing sales for your organization by more than 50%. Have a look at below case study:<br /><br />In the month of June, we got an invitation from one of the contacts for a fair in Pragati Maidan, where he was exhibiting his products. We went to the fair on the dates defined in the exhibition &amp; met him. There were around 400 visiting cards dropped by all visitors at his store. We were happy to see so many inquiries in the exhibition. To our curiosity, we asked him on how he plans to work on the data collected through the cards. He had no clue on what to do with it. <br /><br />We gave him a solution with SalesMantra <a href="http://www.salesmantra.com/" target="_blank"><b>CRM Software</b></a> where he could manage and monitor progress of each lead. He found that solution interesting and bought 2 licenses. When we met for the training after a month he was overjoyed because he had received a business of more than a Crore in just a month.<br /><br />He told us about the fast action and monitoring he had done through the usage of SalesMantra. He was able to reply to all inquiries in just a fraction of seconds without any hassles of creating quotation, etc<br /><br />Profit can be maximized by using SalesMantra and decreasing response time of sales team towards the inquiries. <br /><br />Companies are getting benefited by using <a href="http://www.salesmantra.com/" target="_blank">SalesMantra</a> and reducing their employee expenses by 20%. It's a simple tool with android based app to ease the use and increase productivity. </div>
</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/308533597281913059/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2017/09/salesmantra-crm-leader-in-crm-industry.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/308533597281913059'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/308533597281913059'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2017/09/salesmantra-crm-leader-in-crm-industry.html' title='SalesMantra CRM : A Leader In CRM Industry'/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-8768332073781641876</id><published>2017-06-13T10:17:00.000+05:30</published><updated>2017-06-13T10:17:41.737+05:30</updated><title type='text'>What Is CRM (Customer Relationship Management) Software?</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
Customer relationship management (CRM) alludes to practices, methodologies and advancements that organizations use to oversee and dissect customer communications and information all through the customer lifecycle, with the objective of enhancing business associations with customers, helping with customer maintenance and driving deals development. CRM systems are intended to order data on customers crosswise over distinctive stations - or purposes of contact between the customer and the organization - which could incorporate the organization's site, phone, live talk, post office based mail, showcasing materials and online networking. <a href="http://www.salesmantra.com/" target="_blank"><b>CRM software</b></a> can likewise give customer confronting staff nitty gritty data on customers' close to home data, buy history, purchasing inclinations and concerns.<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://3.bp.blogspot.com/-oij41cdNrPA/WT9t-63O4_I/AAAAAAAACzA/qf82ZKJSDZgHOQirTR7CqC5jvwwUACDbwCLcB/s1600/crm-software.png" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" data-original-height="250" data-original-width="250" src="https://3.bp.blogspot.com/-oij41cdNrPA/WT9t-63O4_I/AAAAAAAACzA/qf82ZKJSDZgHOQirTR7CqC5jvwwUACDbwCLcB/s1600/crm-software.png" /></a></div>
<br />
<b><br /></b>
<b>History of CRM</b><br />
<b><br /></b>
CRM systems were the must-have items at the tallness of the Internet rise in 2000/2001. There took after a couple of years of disappointment as costly systems were late and after that neglected to convey the outcomes to meet the raised desires of the customers. The Gartner Group, a US firm of experts, have a Hype Cycle diagram demonstrating the customary example of a moderate begin, trailed by unjustified elation, down to disappointment and back to a level of feasible rational soundness.<br />
<b><br /></b>
<b>What Is CRM Software?</b><br />
<b><br /></b>
<a href="http://www.salesmantra.com/" target="_blank"><b>Online CRM Software</b></a>, or customer relationship management, alludes to software that lets organizations track each communication with present and future customers. Despite the fact that the product abilities can change contingent upon which supplier you're utilizing, the product itself is typically just alluded to by the acronym, CRM. Most CRMs will have highlights for monitoring prospect and customer names, messages, and telephone numbers. Others can track telephone calls, log messages sent to prospects, and monitor prospects' online networking bolsters. More progressed and complex ones can pivot prompts the right deals reps and log communications with customer support groups.<br />
<br />
<b>Do You Need a CRM System?&nbsp;</b><br />
<b><br /></b>
CRM software is intended to offer organizations meet the general objectives of customer relationship management (some assistance with seeing Webopedia's CRM definition). Today's CRM software is profoundly adaptable and adjustable, permitting organizations to increase noteworthy customer bits of knowledge with a back-end expository motor, view business opportunities with prescient examination, streamline operations and customize customer management taking into account the customer's known history and former collaborations with your business. <a href="http://www.salesmantra.com/" target="_blank"><b>CRM software India</b></a> is regularly used to deal with a business-customer relationship; however CRM software systems are likewise utilized as a part of the same approach to oversee business contacts, customers, contract wins and deals leads.</div>
</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/8768332073781641876/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2017/06/what-is-crm-customer-relationship.html#comment-form' title='2 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/8768332073781641876'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/8768332073781641876'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2017/06/what-is-crm-customer-relationship.html' title='What Is CRM (Customer Relationship Management) Software?'/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://3.bp.blogspot.com/-oij41cdNrPA/WT9t-63O4_I/AAAAAAAACzA/qf82ZKJSDZgHOQirTR7CqC5jvwwUACDbwCLcB/s72-c/crm-software.png" height="72" width="72"/><thr:total>2</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-7220555657123570973</id><published>2016-12-08T16:53:00.000+05:30</published><updated>2016-12-08T16:55:12.982+05:30</updated><title type='text'>SalesMantra CRM Software Solution - Android Apps & Auto Scheduled Reports To Ease The Work Of The Teams</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal" style="line-height: normal;">
<span lang="EN-US" style="font-size: 12pt;">Every Organization starts with a view of
expanding business and reaching to the top most position in its industry. In
the run to increase business, regular interaction with the teams is lost and
thus reduces reporting and feedback's that are important to plan the growth of
the Company.</span></div>
<div class="MsoNormal" style="line-height: normal;">
<span lang="EN-US" style="font-size: 12pt;"><br /></span></div>
<div class="MsoNormal" style="line-height: normal;">
<span lang="EN-US" style="font-size: 12pt;">To lessen the difficulty that teams face in interaction
with each and every employee on regular basis, scheduled reports play a very
important role. It helps in automatically receiving employee performances through
email in a comprehensive report formats, and thus reduces hassles of requesting
employees to send their daily reports over mail.</span></div>
<div class="MsoNormal" style="line-height: normal;">
<span lang="EN-US" style="font-size: 12pt;"><br /></span></div>
<div class="MsoNormal" style="line-height: normal;">
<span lang="EN-US" style="font-size: 12pt;"><a href="http://www.salesmantra.com/" target="_blank"><b>SalesMantra</b></a> is one of the best solutions that
provide daily reports scheduler to manage the reporting hassles. Teams need to
update their work done and plans for next days through <a href="https://play.google.com/store/apps/details?id=org.sales.mantra&amp;hl=en" rel="nofollow" target="_blank"><b>Android App</b></a> or Web, which
is sent through auto- emails to the top management.</span></div>
<div class="MsoNormal" style="line-height: normal;">
<span lang="EN-US" style="font-size: 12pt;"><br /></span></div>
<div class="MsoNormal" style="line-height: normal;">
<span lang="EN-US" style="font-size: 12pt;">Android apps word as an added advantage for
the users on field. It gives a clear view to all the users of daily plans they
have to work upon. Also employees can upload their daily work through the app,
thus reducing dependency on the Systems/Laptops/Desktops. The app is
downloadable from the play store for easy access by all users. &nbsp;</span></div>
<div class="MsoNormal" style="line-height: normal;">
<span lang="EN-US" style="font-size: 12pt;"><br /></span></div>
<div class="MsoNormal" style="line-height: normal;">
<span lang="EN-US" style="font-size: 12pt;">For the Management, it helps in getting
updates every morning about schedules of each and every employee, irrespective
of whether they are at office or out of office. The attendance can also be
marked by the sales employees on the android app, thus getting their status and
location. Reports like Attendance, Location logs are very useful for management
to access the performance of an employee.</span></div>
<div class="MsoNormal" style="line-height: normal;">
<span lang="EN-US" style="font-size: 12pt;"><br /></span></div>
<br />
<div class="MsoNormal" style="line-height: normal;">
<span lang="EN-US" style="font-size: 12pt;">Implementation of SalesMantra <a href="http://www.salesmantra.com/" target="_blank"><b>CRM Software</b></a> is a
real boon for Companies that are functioning in multi-locations, and are unable
to manage the Sales Team effectively. The reporting feature of the software is
a real added advantage for the Management and users in the Companies.</span><br />
<span lang="EN-US" style="font-size: 12pt;"><br /></span>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://1.bp.blogspot.com/-q8u657gp360/Unxu80dCJLI/AAAAAAAAB5k/RweLsCoIrTE7vx7OUq3cEBoK5RMx3HsugCPcB/s1600/new_salesmantralogo.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="80" src="https://1.bp.blogspot.com/-q8u657gp360/Unxu80dCJLI/AAAAAAAAB5k/RweLsCoIrTE7vx7OUq3cEBoK5RMx3HsugCPcB/s320/new_salesmantralogo.jpg" width="320" /></a></div>
<span lang="EN-US" style="font-size: 12pt;"><br /></span></div>
</div>
</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/7220555657123570973/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2016/12/salesmantra-crm-software-solution.html#comment-form' title='2 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/7220555657123570973'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/7220555657123570973'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2016/12/salesmantra-crm-software-solution.html' title='SalesMantra CRM Software Solution - Android Apps & Auto Scheduled Reports To Ease The Work Of The Teams'/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://1.bp.blogspot.com/-q8u657gp360/Unxu80dCJLI/AAAAAAAAB5k/RweLsCoIrTE7vx7OUq3cEBoK5RMx3HsugCPcB/s72-c/new_salesmantralogo.jpg" height="72" width="72"/><thr:total>2</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-910376695430694100</id><published>2016-07-08T14:58:00.001+05:30</published><updated>2016-07-08T14:58:47.846+05:30</updated><title type='text'>CRM Cloud software solution- Track and follow with your Customers</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
<b>CRM Cloud based software features and benefits</b><br />
<b><br /></b>
CRM is a read to use application and is a perfect tool to manage the sales and service process in and organization. It helps in keeping up with existing and new customers on regular basis. It helps you in getting all information in just a single click. The software helps in completing the work in a more planned and effective way. As the software is a web based application, it can be accessed from anywhere anytime. CRM makes the sales persons more efficient by improving action taking ability.<br />
<br />
High performance sales organizations have adopted practices and deployed CRM to help them increase sales effectiveness, win rates and drive more revenue. While sales leadership clearly benefits from greater visibility into sales performance, the real value is in driving the knowledge contained in the system down to front-line managers and sales reps, ones who are in the best position to take action on the information and drive changes.<br />
<b><br /></b>
<b>Benefits of CRM Salesmantra to the sales team:</b><br />
<b><br /></b>
<br />
<ul style="text-align: left;">
<li><b>More Selling Time:</b> Instead of writing various sales reports and/or call sheets, the sales people can spend more time in actual sales process and fill-in their action taken and next plan of action on a user friendly web form in the<b> <a href="http://www.salesmantra.com/" rel="nofollow" target="_blank">CRM Software</a></b> to save time.</li>
</ul>
<ul style="text-align: left;">
<li><b>Information is Crucial: </b>Instead of waiting for paper-based sales-prospect lists, and sales-support information, the sales team can login in the CRM&nbsp;Software&nbsp;to access the information when they&nbsp;need it. This could be useful in the field when answering prospects' queries or handling complaints.</li>
</ul>
<ul style="text-align: left;">
<li><b>Higher Motivation:</b> The additional tools in the CRM&nbsp;Software&nbsp;helps improve sales team morale by&nbsp;reducing the amount of record keeping and increased closing rate.&nbsp;</li>
</ul>
<ul style="text-align: left;">
<li><b>Train train and train:</b> CRM&nbsp;Software&nbsp;can be used as an effective training device. It provide sales team&nbsp;with product information, make available standard sales document without having them to waste time in looking for the same.</li>
</ul>
<ul style="text-align: left;">
<li><b>Communicate &amp; Co-operate:</b> CRM&nbsp;Software&nbsp;provides better and transparent communication and co-operation between sales personnel, that enhances successful team selling.</li>
</ul>
<br />
<a href="http://www.salesmantra.com/why-sales-mantra.html" target="_blank"><br /></a>
<a href="http://www.salesmantra.com/why-sales-mantra.html" target="_blank"><b>SalesMantra CRM</b></a> is available on demand and requires no hardware or software to buy, install or maintain which helps minimizing the total cost of ownership and training, thereby saving as much as 90% compared to other client-server solutions. Sales Mantra features make it possible for a high success rate in deployment and dispense away with the risks and protracted deployment.<br />
<div>
<br /></div>
</div>
</content><link rel='replies' type='application/atom+xml' href='http://frontlinessmcrm.blogspot.com/feeds/910376695430694100/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://frontlinessmcrm.blogspot.com/2016/07/crm-cloud-software-solution-track-and.html#comment-form' title='10 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/910376695430694100'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1773338132082355272/posts/default/910376695430694100'/><link rel='alternate' type='text/html' href='http://frontlinessmcrm.blogspot.com/2016/07/crm-cloud-software-solution-track-and.html' title='CRM Cloud software solution- Track and follow with your Customers'/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/blank.gif'/></author><thr:total>10</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1773338132082355272.post-7946042242637800073</id><published>2014-09-18T10:10:00.000+05:30</published><updated>2014-09-18T11:19:17.571+05:30</updated><title type='text'>Which is the best CRM Service in India for Lead Generation?</title><content type='html'><div dir="ltr" style="text-align: left;" trbidi="on">
<div style="margin-bottom: 0in;">
In today’s dynamic and competitive
business scenario maintaining and nurturing needs for selling a
product is one of the most difficult task, for maintaining and
generating leads. There are many CRM service providers in market who
advertise them as best CRM service in India. But truth is that there
is only one service in market for lead generation and lead management
which is SalesMantra CRM Software.</div>
<div style="margin-bottom: 0in;">
<br /></div>
<div style="margin-bottom: 0in;">
SalesMantra CRM software is one of
the best CRM service in India for <a href="http://www.salesmantra.com/lead-generation.html" target="_blank">lead generation</a> activity. It is
specially designed by FSL Software Technologies Ltd. After 15 yrs of
research in sales industry. SalesMantra never advertise itself as a
best CRM service provider but its focus is always on customer
satisfaction.<br />
<br />
SalesMantra CRM service is the best service provider in
India according to me. I am a business owner with 55 sales people. I
always struggle to maintain my business leads, I was not even aware
the lead which is being generated and by whom it is generated. I
struggle a lot to manage my leads. There was also overlapping of
activities as one prospect was chased by 2 to 3 sales people and the
prospect gets irritated and cancels the deal. Till then I was not
aware about the reason why clients are denieng my service. Then I
decided to get a solution and to get rid of this problem. I contacted
one of my friend who was earlier associated with IT company. He
advised me to go with SalesMantra <a href="http://www.salesmantra.com/" target="_blank">CRM Software</a> for controlling my
sales process.<br />
<br />
Then I contacted SalesMantra, I come to know that it
is one of the best CRM service providers in India with expertise of
15 yrs in IT field. Representatives visited my office and
demonstrated me the solution. I was really satisfied with the
solution which was provided by SlaesMantra CRM Software. I came to
know that it will not only help in maintaining and managing my leads
but also control my sales team with some of its features like
</div>
<div style="margin-bottom: 0in;">
<br /></div>
<ol>
<li><div style="margin-bottom: 0in;">
Work Scheduler</div>
</li>
<li><div style="margin-bottom: 0in;">
Monthly task Calender</div>
</li>
<li><div style="margin-bottom: 0in;">
Pending task Alert</div>
</li>
<li><div style="margin-bottom: 0in;">
Expense Management</div>
</li>
<li><div style="margin-bottom: 0in;">
Email marketing
</div>
</li>
<li><div style="margin-bottom: 0in;">
SMS Marketing</div>
</li>
<li><div style="margin-bottom: 0in;">
Purchase order management</div>
</li>
<li><div style="margin-bottom: 0in;">
Inventory management</div>
</li>
</ol>
<div style="margin-bottom: 0in;">
</div>
<div style="margin-bottom: 0in;">
There are countless no of benefits
which can be derived from SalesMantra CRM Software. So, I advice
every business who are managing their sales force and finding
difficulties in management refer this link</div>
<div style="margin-bottom: 0in;">
<br /></div>
<div style="margin-bottom: 0in;">
<a href="http://www.salesmantra.com/" rel="nofollow">www.salesmantra.com</a></div>
<div style="margin-bottom: 0in;">
<br /></div>
<div style="margin-bottom: 0in;">
Sell n Serve always use SalesMantra.</div>
</div>
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