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<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" > <channel> <title>fshimealn.info</title> <atom:link href="http://fshimealn.info/feed" rel="self" type="application/rss+xml" /> <link>http://fshimealn.info</link> <description>Just another WordPress site</description> <lastBuildDate>Wed, 13 Mar 2024 18:15:56 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.1.3</generator> <item> <title>Customer Service Excellence In 2023</title> <link>http://fshimealn.info/customer-service-excellence-in-2023</link> <comments>http://fshimealn.info/customer-service-excellence-in-2023#comments</comments> <pubDate>Fri, 01 Dec 2023 16:39:38 +0000</pubDate> <dc:creator>admin</dc:creator> <category><![CDATA[Uncategorized]]></category> <guid isPermaLink="false">http://fshimealn.info/?p=54</guid> <description><![CDATA[The Importance of Customer Service Customer service is a crucial aspect of any business, regardless of its size or industry. In today’s competitive market, providing exceptional customer service has become even more essential. It not only helps in retaining existing customers but also in attracting new ones. In 2023, customer service excellence has become a [...]]]></description> <content:encoded><![CDATA[<p><![CDATA[<br /><article><figure><img alt="Customer Service Excellence 2 Days Classroom Training Course One" src="https://i2.wp.com/www.oneeducation.org.uk/wp-content/uploads/2019/05/Customer-Service-Excellence.jpg" _mce_src="https://i2.wp.com/www.oneeducation.org.uk/wp-content/uploads/2019/05/Customer-Service-Excellence.jpg" width="100%" style="margin-right: 8px;margin-bottom: 8px;" _mce_style="margin-right: 8px; margin-bottom: 8px;" /></figure><h2>The Importance of Customer Service</h2><p>Customer service is a crucial aspect of any business, regardless of its size or industry. In today’s competitive market, providing exceptional customer service has become even more essential. It not only helps in retaining existing customers but also in attracting new ones. In 2023, customer service excellence has become a top priority for businesses aiming to stand out from the competition.</p><h2>Adapting to Changing Customer Expectations</h2><p>With the advancement of technology and the growing influence of social media, customer expectations have evolved significantly. In 2023, customers expect quick responses, personalized experiences, and seamless interactions across various channels. Businesses need to adapt to these changing expectations to ensure customer satisfaction and loyalty.</p><h3>Using Artificial Intelligence for Enhanced Customer Service</h3><p>Artificial Intelligence (AI) has emerged as a powerful tool to enhance customer service in 2023. AI-powered chatbots and virtual assistants can provide instant support and address customer queries efficiently. These AI-driven solutions can also analyze customer data to offer personalized recommendations, leading to a more satisfying customer experience.</p><h3>Empowering Employees for Better Customer Service</h3><p>Businesses are recognizing the importance of empowering their employees to deliver exceptional customer service. In 2023, companies are investing in training programs and providing resources to help their employees develop the necessary skills to handle customer interactions effectively. By empowering employees, businesses can ensure a positive and personalized customer experience.</p><h2>Building Trust and Loyalty</h2><p>In 2023, businesses understand that building trust and loyalty is essential for long-term success. Excellent customer service plays a vital role in fostering trust and loyalty among customers. By providing consistent and reliable support, businesses can create a positive reputation and encourage customers to become brand advocates.</p><h2>Measuring Customer Service Excellence</h2><p>Measuring customer service excellence is crucial for businesses to identify areas of improvement and track their progress. In 2023, businesses are leveraging advanced analytics tools to measure customer satisfaction, response time, and customer feedback. These metrics help businesses make data-driven decisions and continuously improve their customer service strategies.</p><h2>Personalization in Customer Service</h2><p>Personalization has become a key trend in customer service in 2023. Customers expect businesses to understand their preferences and provide tailored experiences. By utilizing customer data and AI-driven technologies, businesses can offer personalized recommendations, product suggestions, and targeted promotions, enhancing the overall customer experience.</p><h2>24/7 Customer Support</h2><p>In the digital era, customers expect round-the-clock support. In 2023, businesses are investing in automated systems and outsourcing customer support to ensure 24/7 availability. Prompt and reliable customer support builds trust and increases customer satisfaction, leading to higher customer retention rates.</p><h2>Continuous Improvement and Innovation</h2><p>Customer service excellence is an ongoing process that requires continuous improvement and innovation. In 2023, businesses are actively seeking feedback from customers to identify areas for improvement. They are also embracing new technologies and trends to stay ahead of the competition and deliver exceptional customer service.</p><h2>Conclusion</h2><p>In 2023, customer service excellence is no longer an option but a necessity for businesses. Adapting to changing customer expectations, leveraging AI-driven solutions, empowering employees, and focusing on personalization are key strategies for businesses aiming to excel in customer service. By continuously measuring and improving their customer service efforts, businesses can build trust, loyalty, and long-term success.</p><div class="mads-block"></div>]]></content:encoded> <wfw:commentRss>http://fshimealn.info/customer-service-excellence-in-2023/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>Business Growth Hacking</title> <link>http://fshimealn.info/business-growth-hacking</link> <comments>http://fshimealn.info/business-growth-hacking#comments</comments> <pubDate>Fri, 01 Dec 2023 16:39:16 +0000</pubDate> <dc:creator>admin</dc:creator> <category><![CDATA[Uncategorized]]></category> <guid isPermaLink="false">http://fshimealn.info/?p=52</guid> <description><![CDATA[The Importance of Growth Hacking in 2023 In today’s fast-paced and highly competitive business environment, growth hacking has become a vital strategy for companies looking to achieve rapid and sustainable growth. With the ever-evolving digital landscape, traditional marketing methods are no longer sufficient to drive business success. Growth hacking provides innovative and cost-effective solutions that [...]]]></description> <content:encoded><![CDATA[<p><![CDATA[<br /><article><figure><img alt="Growth Hacker Jobs are Popping up Everywhere. What's the Growth Hacker" src="https://i2.wp.com/sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_972,h_972/https://i2.wp.com/www.growth-hackers.net/wp-content/uploads/2016/10/What-is-growth-hacking-definition-process-framework-infographic-diagram.jpg" _mce_src="https://i2.wp.com/sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_972,h_972/https://i2.wp.com/www.growth-hackers.net/wp-content/uploads/2016/10/What-is-growth-hacking-definition-process-framework-infographic-diagram.jpg" width="100%" style="margin-right: 8px;margin-bottom: 8px;" _mce_style="margin-right: 8px; margin-bottom: 8px;" /></figure><p><head></head><body></p><h2>The Importance of Growth Hacking in 2023</h2><p>In today’s fast-paced and highly competitive business environment, growth hacking has become a vital strategy for companies looking to achieve rapid and sustainable growth. With the ever-evolving digital landscape, traditional marketing methods are no longer sufficient to drive business success. Growth hacking provides innovative and cost-effective solutions that can propel a company’s growth trajectory.</p><h3>What is Growth Hacking?</h3><p>Growth hacking is a data-driven and creative approach to marketing that focuses on rapid experimentation and the use of unconventional strategies to achieve business growth. It involves identifying and implementing strategies that can rapidly acquire and retain customers, increase revenue, and expand market reach.</p><h3>Key Elements of Growth Hacking</h3><p>There are several key elements that are essential for successful growth hacking:</p><p><strong>1. Data Analytics:</strong> Growth hacking relies heavily on data analysis to identify growth opportunities, track user behavior, and measure the effectiveness of various marketing strategies. It involves collecting and analyzing data to make informed decisions and optimize marketing campaigns.</p><p><strong>2. Experimentation:</strong> Growth hackers are constantly experimenting with new ideas and strategies to identify what works best for their target audience. They test different approaches, measure results, and iterate until they find the most effective growth tactics.</p><p><strong>3. Viral Marketing:</strong> Viral marketing is a key component of growth hacking. It involves creating compelling and shareable content that can quickly spread through social media and other online channels, driving organic growth and increasing brand awareness.</p><p><strong>4. Product-Market Fit:</strong> Growth hacking focuses on finding the right product-market fit by understanding the needs and preferences of the target audience. It involves continuous feedback loops and iterations to ensure that the product or service meets the market demand.</p><p><strong>5. Automation and Scalability:</strong> Growth hacking utilizes automation tools and scalable strategies to achieve rapid growth. This allows businesses to reach a larger audience, acquire more customers, and increase revenue without significant manual efforts.</p><h2>Effective Growth Hacking Strategies</h2><p>Here are some effective growth hacking strategies that businesses can implement in 2023:</p><p><strong>1. Referral Programs:</strong> Implementing a referral program can incentivize customers to refer their friends and family to your business. Offering rewards or discounts to both the referrer and the referred can help drive customer acquisition and increase brand loyalty.</p><p><strong>2. Content Marketing:</strong> Creating high-quality and valuable content can attract and engage your target audience. By consistently publishing relevant content, you can establish yourself as an industry thought leader, drive organic traffic to your website, and generate leads.</p><p><strong>3. Influencer Marketing:</strong> Collaborating with influencers in your industry can help increase brand visibility and reach a wider audience. Influencers have a loyal following and their endorsement can significantly impact consumer purchasing decisions.</p><p><strong>4. Conversion Rate Optimization:</strong> Optimizing your website and landing pages for conversions can improve the effectiveness of your marketing efforts. A seamless user experience, clear call-to-actions, and persuasive copy can increase the likelihood of visitors taking desired actions.</p><p><strong>5. Retargeting:</strong> Implementing retargeting campaigns can re-engage visitors who have previously shown interest in your products or services. By displaying relevant ads across different channels, you can increase brand recall and encourage them to complete a desired action.</p><h2>Conclusion</h2><p>Growth hacking has become an integral part of business success in 2023. By adopting a data-driven and creative approach, businesses can identify innovative strategies to rapidly acquire and retain customers, increase revenue, and expand their market reach. Implementing effective growth hacking strategies can provide a competitive edge and drive sustainable business growth.</p>]]></content:encoded> <wfw:commentRss>http://fshimealn.info/business-growth-hacking/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>Business Analytics And Data Insights In 2023</title> <link>http://fshimealn.info/business-analytics-and-data-insights-in-2023</link> <comments>http://fshimealn.info/business-analytics-and-data-insights-in-2023#comments</comments> <pubDate>Fri, 01 Dec 2023 16:38:43 +0000</pubDate> <dc:creator>admin</dc:creator> <category><![CDATA[Uncategorized]]></category> <guid isPermaLink="false">http://fshimealn.info/?p=50</guid> <description><![CDATA[The Importance of Business Analytics In today’s digital age, businesses are generating massive amounts of data every second. From customer interactions to sales figures, this data holds valuable insights that can drive business growth and success. This is where business analytics comes into play. Business analytics involves the use of statistical analysis, predictive modeling, and [...]]]></description> <content:encoded><![CDATA[<p><![CDATA[<br /><article><figure><img alt="Como Big Data Analytics ajuda sua empresa com vários tipos de análise" src="https://i2.wp.com/tecnetit.com.br/wp-content/uploads/2020/02/beneficios-de-implementar-bigdata-analytics-na-minha-empresa.jpg" _mce_src="https://i2.wp.com/tecnetit.com.br/wp-content/uploads/2020/02/beneficios-de-implementar-bigdata-analytics-na-minha-empresa.jpg" width="100%" style="margin-right: 8px;margin-bottom: 8px;" _mce_style="margin-right: 8px; margin-bottom: 8px;" /></figure><h2>The Importance of Business Analytics</h2><p>In today’s digital age, businesses are generating massive amounts of data every second. From customer interactions to sales figures, this data holds valuable insights that can drive business growth and success. This is where business analytics comes into play. Business analytics involves the use of statistical analysis, predictive modeling, and data mining techniques to extract meaningful information from raw data. By leveraging these insights, businesses can make informed decisions, identify trends, and gain a competitive edge in the market.</p><h2>Understanding Data Insights</h2><p>Data insights refer to the valuable information derived from analyzing data. These insights help businesses understand their customers better, identify market trends, and optimize their operations. With the advancements in technology and the availability of powerful analytics tools, businesses can now gain deep insights into their data. These insights can be used to improve marketing strategies, enhance customer experiences, and streamline internal processes.</p><h2>The Role of Business Analytics in Decision Making</h2><p>Business analytics plays a crucial role in decision-making processes. By analyzing historical and real-time data, businesses can identify patterns and trends that can guide their decision-making. For example, by analyzing customer data, businesses can identify their most profitable customer segments and tailor their marketing strategies accordingly. Moreover, by analyzing sales data, businesses can identify which products are performing well and make strategic decisions on inventory management and product development.</p><h2>The Benefits of Business Analytics</h2><p>Implementing business analytics can provide several benefits to businesses. Firstly, it allows businesses to make data-driven decisions, reducing the risk of making decisions based on intuition or guesswork. Secondly, it enables businesses to identify areas for improvement and optimize their processes, leading to increased efficiency and cost savings. Additionally, business analytics helps businesses understand their customers better, enabling them to provide personalized experiences that drive customer loyalty and satisfaction.</p><h2>Trends in Business Analytics for 2023</h2><p>As we enter 2023, several trends are shaping the field of business analytics. One such trend is the rise of artificial intelligence (AI) and machine learning (ML) in data analysis. AI-powered analytics tools can analyze large volumes of data at incredible speeds, providing businesses with real-time insights and predictive analytics. Another trend is the integration of analytics into business applications. Businesses are increasingly embedding analytics capabilities into their existing systems, allowing users to access insights directly from their workflow.</p><h2>Challenges in Business Analytics</h2><p>Despite its benefits, business analytics also comes with its fair share of challenges. One common challenge is data quality and accessibility. Businesses need to ensure that their data is accurate, reliable, and easily accessible for analysis. Another challenge is the shortage of skilled professionals in the field. With the increasing demand for business analytics, there is a need for professionals who can effectively analyze and interpret data. Businesses need to invest in training and development programs to build a skilled analytics workforce.</p><h2>Best Practices for Implementing Business Analytics</h2><p>Implementing business analytics requires careful planning and execution. Here are some best practices to consider:</p><h3>1. Define Clear Objectives:</h3><p>Clearly define the objectives and goals you want to achieve through business analytics. This will help guide your data analysis and ensure that you focus on extracting relevant insights.</p><h3>2. Invest in the Right Tools:</h3><p>Choose analytics tools that align with your business needs and goals. Consider factors such as ease of use, scalability, and integration capabilities when selecting the right tool.</p><h3>3. Ensure Data Quality:</h3><p>Prioritize data quality by regularly cleansing and validating your data. This will ensure that your analysis is based on accurate and reliable information.</p><h3>4. Build a Data-Driven Culture:</h3><p>Encourage a data-driven culture within your organization. Train and educate your employees on the importance of data and analytics, and empower them to use data in their decision-making processes.</p><h3>5. Continuously Monitor and Evaluate:</h3><p>Regularly monitor and evaluate the impact of your analytics initiatives. This will help you identify areas for improvement and make necessary adjustments to optimize your analytics processes.</p><h2>Conclusion</h2><p>In 2023, business analytics and data insights continue to play a vital role in driving business success. By leveraging the power of analytics, businesses can unlock valuable insights, make informed decisions, and stay ahead of the competition. However, implementing business analytics requires careful planning, investment in the right tools, and a data-driven culture. By following best practices and staying up-to-date with industry trends, businesses can harness the power of data to drive growth and achieve their goals.</p>]]></content:encoded> <wfw:commentRss>http://fshimealn.info/business-analytics-and-data-insights-in-2023/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>Reasons to Apply For a Commercial Loan</title> <link>http://fshimealn.info/reasons-to-apply-for-a-commercial-loan</link> <comments>http://fshimealn.info/reasons-to-apply-for-a-commercial-loan#comments</comments> <pubDate>Thu, 06 Apr 2023 19:22:18 +0000</pubDate> <dc:creator>admin</dc:creator> <category><![CDATA[Loans]]></category> <category><![CDATA[Auto Loans]]></category> <category><![CDATA[Budgeting]]></category> <category><![CDATA[Commercial Loans]]></category> <category><![CDATA[Credit]]></category> <category><![CDATA[Credit Tips]]></category> <category><![CDATA[Currency]]></category> <category><![CDATA[Debt Management]]></category> <category><![CDATA[Finance]]></category> <category><![CDATA[Home Equity Loans]]></category> <category><![CDATA[PayDay Loans]]></category> <category><![CDATA[Personal Finance]]></category> <category><![CDATA[Personal Loans]]></category> <category><![CDATA[Property]]></category> <category><![CDATA[Student Loans]]></category> <category><![CDATA[Trading]]></category> <guid isPermaLink="false">http://fshimealn.info/?p=44</guid> <description><![CDATA[When you’re starting out in business, you might think that the capital you set aside to get started in business is all you are going to need. You plan to turn your profits back into the company and grow using your proceeds as funding. The truth of the matter is – most expansions cost a [...]]]></description> <content:encoded><![CDATA[<p> When you’re starting out in business, you might think that the capital you set aside to get started in business is all you are going to need. You plan to turn your profits back into the company and grow using your proceeds as funding. The truth of the matter is – most expansions cost a lot more than just your profit can handle. Commercial loans, even when used for the short term, are an essential part of growth. Let’s look at some of the main reasons you would want to apply for a commercial loan.First, purchasing or leasing new properties is costly. If you are looking to add new locations for your business, you will need to take out a commercial real estate loan. Banks expect this when companies are ready to expand, and that makes commercial real estate loans some of the most common kinds of commercial loans available. Being able to demonstrate a profit and a positive outlook for that to continue are important for the bank to consider.Second, if you need to buy new equipment or you are adding equipment to current or future locations, you may need a commercial loan. You may wish to consider leasing over purchasing, depending on how long you intend to keep the equipment. If it would be for as long as or longer than the loan term, then a purchase makes sense. You also can take the depreciation tax deduction as long as you are able to.Third, you might find that you need to add to your inventory, especially around the peak shopping seasons if you are a retailer. You might want to consider a very short term loan to purchase your inventory, then pay off the loan after your successful Christmas season or back to school season.Fourth, you may just need a boost to your general operating capital. These types of loans can help you weather rough financial times or get you started. Because these are more risky types of loans, the interest rate charged on them will be higher than on the short term inventory loans or even a real estate loan. But, when a business needs it, the loan is essential and can be the difference between making it or not making it.Fifth, there is your vehicle fleet to consider. You might have started your delivery business with your own pickup truck, but as you grow, it’s time to think about a bigger vehicle that is branded for your company. Here again it might be worthwhile to lease instead of purchase the vehicle, especially if you want to turn in the vehicle every two years and get a new one.All of these are kinds of debt financing. There is also equity financing, the kind businesses get from venture capital firms that typically confer a partial share of ownership to the capital lender as collateral. These are often the kind used for business owners (or potential business owners) who don’t have much startup capital of their own.Still, getting a financial boost from a commercial loan is not something to undertake lightly. Think things over, consider where you are now, where you want to be in five years, and where you want to be in ten years. Then, talk things over with a financial advisor to get his or her expertise and formulate your plan. Good luck, and may the growth be with you. </p>]]></content:encoded> <wfw:commentRss>http://fshimealn.info/reasons-to-apply-for-a-commercial-loan/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>Decorating Ideas and Tips for Home Interior Designs</title> <link>http://fshimealn.info/decorating-ideas-and-tips-for-home-interior-designs</link> <comments>http://fshimealn.info/decorating-ideas-and-tips-for-home-interior-designs#comments</comments> <pubDate>Thu, 06 Apr 2023 16:57:35 +0000</pubDate> <dc:creator>admin</dc:creator> <category><![CDATA[home]]></category> <category><![CDATA[Building]]></category> <category><![CDATA[Buying]]></category> <category><![CDATA[Commercial]]></category> <category><![CDATA[Commercial Property]]></category> <category><![CDATA[Construction]]></category> <category><![CDATA[Home Staging]]></category> <category><![CDATA[Homes]]></category> <category><![CDATA[Investing]]></category> <category><![CDATA[Marketing]]></category> <category><![CDATA[Property Management]]></category> <category><![CDATA[Real Estate]]></category> <guid isPermaLink="false">http://fshimealn.info/?p=42</guid> <description><![CDATA[An important aspect of home decorating is choosing home decorating fabric. When picking a theme such as Victorian, Modern or Oriental, the choice of fabric makes a difference to the overall theme. There are many kinds of home decorating fabric.Have you ever thought about the many different furniture styles? Probably you have ever watched a [...]]]></description> <content:encoded><![CDATA[<p> An important aspect of home decorating is choosing home decorating fabric. When picking a theme such as Victorian, Modern or Oriental, the choice of fabric makes a difference to the overall theme. There are many kinds of home decorating fabric.Have you ever thought about the many different furniture styles? Probably you have ever watched a program TV, where they showed people how to update an entire room of your house; let’s say the living room or bedroom. You can also read everywhere about the rustic style or about the Italian designs. However, do you know really what do these styles mean? We go deep into the different styles, which are the most demanded around the globe.By keeping furniture items to a minimum you will create extra floor space and give the room a clean, uncluttered look. Diminish “solid shapes” by choosing furniture with legs that help create a sense of space–a home decorating ideas to use over and over!If you are creative and eclectic, then you can be specific as family gatherings, antiques, gardening, entertaining at home, and encourage the old things in general. This means you may want to include anything done at home as additional decorative accessories. Adding antique furniture, carpets as well as window curtains that largely match your personality is also a good decorating option.The color, including whether it is warm, cool, or a neutral, will impact the feeling one has when entering the room. The process of painting a room is also time-consuming, so it is important to pick the right paint for the space and purchase quality paint that will last. Since paint is the foundation to any overall decorating ideas, it is a savvy decision to work directly with a paint specialist store. Partnering with a paint specialist store will make the daunting process of choosing paint much simpler and is a surefire way to deliver the best home interior decorating results.HOME2 DECOR built our solid reputation one project at a time by carefully listening to our clients’ needs, working within their budget and creating a breathtaking home that reflects their lifestyle. We understand your home is your sanctuary, a unique setting that should encourage, enhance and support your energy, productivity, pleasure and relaxation.As a final low-cost home decor ideas, don’t assume that you’ll have to buy new furniture to make-over the decor in your room. Believe it or not, simply rearranging your furniture and decorative items can be enough of a change to produce a new looks which will achieve the results you want and work great for your room. </p>]]></content:encoded> <wfw:commentRss>http://fshimealn.info/decorating-ideas-and-tips-for-home-interior-designs/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>Have Fun Playing Golf Games and Hotel Games</title> <link>http://fshimealn.info/have-fun-playing-golf-games-and-hotel-games</link> <comments>http://fshimealn.info/have-fun-playing-golf-games-and-hotel-games#comments</comments> <pubDate>Sat, 01 Apr 2023 19:39:45 +0000</pubDate> <dc:creator>admin</dc:creator> <category><![CDATA[Uncategorized]]></category> <category><![CDATA[Holidays and Vacations]]></category> <guid isPermaLink="false">http://fshimealn.info/?p=40</guid> <description><![CDATA[If you love games, you might want to check out the internet to find the ones that fit your needs. If you love golf, you can find a number of golf games that can help you learn the skills to play and if you like traveling and management, you can opt for the hotel games [...]]]></description> <content:encoded><![CDATA[<p> If you love games, you might want to check out the internet to find the ones that fit your needs. If you love golf, you can find a number of golf games that can help you learn the skills to play and if you like traveling and management, you can opt for the hotel games that are meant to provide you with the skills needed to handle all the issues of the hotels.When it comes to golf games, you will be presented with a wide variety of options to select from. You can select the world golf tour or the mini golf. You are required to read and understand the rules of each type before you play. Many sites have provided you with different types of gaming platform such as 2-D, flash players and 3D gaming to enable you have maximum fun. You can opt to play them for a practice as an individual or settle to meet with new people and compete against each other. You will take different golf courses so that you can experience the various environments and enable you to learn how to tackle each.With the Hotel games, the rules are different. You will be taken into a virtual hotel where you will be required to carry out different duties. In one type, you will be required to be an investor and you will need to buy and sell hotels wisely in order to earn money for your dream hotel. Others will require you to be a manager and help in handling the different situations that you will encounter everyday. You will be provided with a limit that you have to meet on a daily basis as well as the time you are to achieve it.You will encounter different types of websites and you need to ensure that you have selected the ones that fit your requirements. You will need to choose from the ones that require you to play online or to download them. When playing online, ensure that your internet connection is strong so that you avoid losing your playing mode when it goes down. If you have decide to download, ensure that you have selected the one that is compatible with the attributes of your system such as memory and operating system. Remember to scan before running the application. </p>]]></content:encoded> <wfw:commentRss>http://fshimealn.info/have-fun-playing-golf-games-and-hotel-games/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>The Inside Scoop on Student Loans</title> <link>http://fshimealn.info/the-inside-scoop-on-student-loans</link> <comments>http://fshimealn.info/the-inside-scoop-on-student-loans#comments</comments> <pubDate>Sat, 01 Apr 2023 08:39:57 +0000</pubDate> <dc:creator>admin</dc:creator> <category><![CDATA[Uncategorized]]></category> <category><![CDATA[Student Loans]]></category> <guid isPermaLink="false">http://fshimealn.info/?p=38</guid> <description><![CDATA[The purpose of a Student Loan is to help pay for tuition, class books and any other financial difficulties that students acquire during their time in school. Although, most students seem to think that once a Student Loan is given, they can do as they please with the money, as long as they pay it [...]]]></description> <content:encoded><![CDATA[<p> The purpose of a Student Loan is to help pay for tuition, class books and any other financial difficulties that students acquire during their time in school. Although, most students seem to think that once a Student Loan is given, they can do as they please with the money, as long as they pay it back. This is not the case. If you receive a Student Loan and distribute the money to your friends and family, you will be penalized and required to pay the Student Loan back immediately. Most students that receive Student Loans use the money for rent and utility bills, which is considered a financial necessity during their time in school and is acceptable. There are several Student Loans that are available to students, for example; The Perkins Loan and TheUnsubsidized and Subsidized Stafford Loans. The sole purposes of these Loans are to provide the students with as much help to succeed in their education as possible. Also, government Student Loans does not require a cosigner, but private institutions such as banks may require a cosigner, making it harder for students to qualify for a loan because of their lack of credit.The requirements for these Loans are as follows; if the student does not finish school they are required to pay their Loans back immediately, without a grace period. If the student graduates from their school of choice, there will be a grace period of six months after they graduate, before they are required to pay back their Loans. After six months, if the student feels that they are unable to pay the Loan back due to insufficient funds or they are not working at the time and are unable to pay the required amount, there are things that can be done to prevent your Loan from going into collection. Contact your school and notify them of your situation. Contact the Student Loan Provider and notify them as well, they will offer to put your Student Loans in deferment while you are out of work. The Loan Provider will then give the student another grace period to start their payment again at a later time. As long as you notify your Loan provider, they will work with you.Student Loans are nothing to be afraid of; as long as you take responsibility and make the required payments, it’s just like any other loan. Students that realize they are thirty, forty or even fifty thousand dollars in debt after they graduate, don’t realize that it goes towards their credit, which helps you in the long run. Although it seems like the future is far away it is closer than we realize and students will be thankful that their education not only provided them with their dream job, but that it is also allowing them to build a financial future. </p>]]></content:encoded> <wfw:commentRss>http://fshimealn.info/the-inside-scoop-on-student-loans/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>The 5 Master Steps to Business Excellence – For Sustainable, Profitable Growth!</title> <link>http://fshimealn.info/the-5-master-steps-to-business-excellence-for-sustainable-profitable-growth</link> <comments>http://fshimealn.info/the-5-master-steps-to-business-excellence-for-sustainable-profitable-growth#comments</comments> <pubDate>Fri, 31 Mar 2023 22:24:35 +0000</pubDate> <dc:creator>admin</dc:creator> <category><![CDATA[Uncategorized]]></category> <category><![CDATA[Business]]></category> <guid isPermaLink="false">http://fshimealn.info/?p=35</guid> <description><![CDATA[WHY BOTHER?Business Excellence simply means being the best you can possibly be as an organization. The intent of this article is to outline what is involved if your organization decides to undertake this never-ending journey. When implemented properly, business excellence yields immense benefits to private, public and not-for-profit organisations.However, let me issue a warning here… [...]]]></description> <content:encoded><![CDATA[<p> WHY BOTHER?Business Excellence simply means being the best you can possibly be as an organization. The intent of this article is to outline what is involved if your organization decides to undertake this never-ending journey. When implemented properly, business excellence yields immense benefits to private, public and not-for-profit organisations.However, let me issue a warning here… as a result of running my own businesses plus facilitating or advising on practical implementations for approximately 1,000 other businesses over the past 35 years, I have found that the traditional recommended implementation approaches are just not practical enough for Small to Medium Enterprises (SMEs). This overview is therefore written for any SME aspiring to excellence and is built on 3 foundations: Simplify; Integrate; Sequence.THE 5 MASTER STEPS – OverviewNot surprisingly after some 60 years of application and testing, there is now a high degree of alignment between the nationally advocated frameworks for business excellence from around the world. But there are 3 major problems for an SME when trying to implement any one of these frameworks:<br />Typically having 7-9 criteria for success, these frameworks are proving too complex for people to remember off by heart.<br />There is no recommended sequence for addressing all the criteria over time.<br />The recommended approach is to begin with a comprehensive review of the organisation’s current performance against each of the 7-9 criteria and then to address the highest priority areas for improvement – but this takes significant time and money and doesn’t involve all the employees.<br />We have found that a simplified framework is essential to integrate all the implementation activities. This framework is consistent with the internationally recognized frameworks but has only 5 Master Steps (instead of 7-9 evaluation criteria). We have also found that these 5 Master Steps should be implemented in a logical sequence. With Customer Focus as the overriding driver, the 5 Master Steps (all of which are prerequisites for Business Excellence) are:<br />Shared Strategic Direction<br />Process Design & Imnprovement<br />Performance Measurement & Feedback<br />Knowledge Capture & Leverage<br />Leadership & Management of Change<br />1: Shared Strategic DirectionWith customer focus as the all-pervasive fundamental driver, the first prerequisite for business excellence is a Shared Strategic Direction – effectively enabling every individual in the organisation to ‘pull the rope in the same direction’. The essence of strategy is to move everyone from where we are now to where we wish to be at some future point in time.The evidence of great strategy is a clear and consistent pattern of decisions actually made by the organization as a whole!2: Process Design & ImprovementSince all work is done through processes, it follows that Process Design & Improvement must be the second prerequisite for business excellence. In other words, Process Design & Improvement is HOW we will achieve our Shared Strategic Direction.This Master Step usually yields the greatest net benefits for the organisation!3: Performance Measurement & FeedbackAs time goes by, of course we will want to know whether we are achieving our Shared Strategic Direction and whether our key processes which will get us there are healthy! Hence the next prerequisite for business excellence must be Performance Measurement & Feedback.It works best when we measure Key Performance Indicators (KPIs) for a) achievement of our agreed Strategic objectives and b) for the health of our Key Processes that together make up ‘Operations’. Best practice is to limit the resultant number of KPIs to only those that are considered to be essential. This minimizes the effort required to keep them up to date and to present the information to those accountable.4: Knowledge Capture & LeverageKnowledge Capture & Leverage has become increasingly important over the past 40 years as organisational assets continue to become more knowledge-based and less finance-based. There are 3 compelling reasons why an SME needs to harvest its knowledge efficiently:<br />Dramatic technological change (Internet; email etc) has enabled competitors to capture and leverage their knowledge with increasing ease.<br />Globalisation demands that we keep on top of industry developments in order to remain competitive.<br />Mobile Workforce – employees tend to take their knowledge with them when they leave unless we do something about it.<br />5: Process Design & ImprovementFinally, Leadership & Management of Change is critical because transformation towards business excellence can occur only if all your people are keen and able to participate in the changes.Let’s now further explore each of the Master Steps in the recommended implementation sequence…MASTER STEP #1: SHARED STRATEGIC DIRECTIONThe organisation’s Strategic Plan is predicated upon having an agreed high level (1-page) Process Model for the entire business of the organisation. If any of the organisation’s Key Business Processes are sufficiently ‘broken’ to warrant being ‘process reengineered’ (ie from the ground up!) during the planning period (typically 3 years), then the organisation must incorporate these reengineering priorities in the Strategic Plan. This is because reengineering projects are so fundamental that they are strategic in their nature and impact.This can be achieved readily via the following simple planning methodology reflecting the four ‘perspectives’ of Kaplan and Norton’s ‘Balanced Scorecard’(1).The Strategic Plan is developed from the top down using a 1-page graphical format – headed by the organisation’s long term, customer-oriented Vision statement.The Finance Objective is first identified, consistent with the organisation’s Vision for the planning period.The Customer Objective(s) come next since customers are the source of the organisation’s revenue that governs ‘Finance’ success. Customer Objectives usually address what Products / Services (new or existing) are destined for what Markets (existing or new).The Process Objective comes next since the Key Business (value-adding) Processes deliver the organisation’s goods or services to its Customers. All that needs to be done here in this simplified approach for SMEs is to identify the agreed highest priority Key Business Processes that must be reengineered (from scratch) over the planning period. By reengineering only 1-2 such processes per annum, excessive change management challenges can be avoided, while at the same time ensuring that no Key Business Process is ever allowed to get more than about 7 years out of date. Best practice suggests that every Key Business Process should be reengineered once every 7 years for competitive advantage!Finally, the People & Infrastructure Objectives are formulated to enable the organisation’s processes to be brilliant. People and infrastructure (eg IT infrastructure; factory or office accommodation) form the foundation of the Strategic Plan. This final ‘People & Infrastructure’ perspective can be used to address anything strategic which does not fall within one of the other three perspectives above it in the 1-page Strategic Plan.There are several important features of this simple, direct approach to developing the organisation’s 1-page (graphical) Strategic Plan:<br />The ‘Finance’ perspective is at the top because financial performance is the ultimate lag indicator for the organisation. If ‘Finance’ is not healthy, the organisation cannot invest properly in any of the other three perspectives.<br />The arrows connecting the Objectives are pivotal to the logical ’cause and effect’ flow of the diagram – from the bottom (causes) to the top (effects). The lower layers of the diagram are thus prerequisites for the organisation to achieve the ‘Finance’ Objective(s) and hence the overall Vision.<br />If the Strategic Plan is to be easy for all employees to memorise (to enable day-to-day decision-making!) and keep current via monthly monitoring and review, it should contain no more than 7 (total) Objectives.<br />Every Objective should be about fundamental change – not about the status quo. For example, no Objective should begin with the words: “Continue to… ”<br />Every ‘layer’ should contain at least 1 Objective so that the overall Strategic Plan has no logical omissions. For example, a Strategic Plan with 5 ‘Finance’ Objectives but no Objectives in any of the other 3 layers cannot be implemented readily. Such a Strategic Plan would be naïve – akin to “an emperor without any clothes”.<br />The ‘bullet points’ for the ‘Process’ layer simply reflect the top priority Level 1 process reengineering candidates from the organisation’s agreed 1-page Process Model! To avoid over-burdening the organisation, a maximum of 1-2 process reengineering projects should be planned and executed per annum for a 3-year planning period. Ideally, every Key Business Process should be reengineered every 7 years to prevent it getting out of date.<br />Every Objective must be measurable via at least one (and preferably only one) KPI which should be monitored regularly to track progressive achievement of that Objective.<br />For each Objective, typically 6-8 Actions should be formulated and scheduled to achieve that Objective in full by the end of the planning period. Individuals should be assigned to lead (ie project-manage) each Action and an Objective Manager should also be assigned to report regularly on overall progress of the Actions and on the respective ‘achievement’ KPI.<br />For a large SME organisation, the same language and format should be used for ‘cascading’ the corporate Strategic Plan to all Divisions, Departments etc. This greatly simplifies the process of ensuring strategic alignment and getting employee buy-in to the overall shared strategic direction.<br />MASTER STEP #2: PROCESS DESIGN & IMPROVEMENTWhy is Process Design & Improvement such an important part of business excellence?It all starts with a simple and comprehensive definition of a “process”… a sequence of activities that converts some form of input into some form of output for some customer (internal or external). Given this broad definition, it follows that all work is therefore done through processes.Furthermore, it follows that every organisation doing work is already executing a vast range of processes. An organisation’s current processes may be described in a variety of ways. For example, some processes may be well designed – others poorly designed. Some may be well documented, and others poorly documented. Still others may be totally ad-hoc, whereas others may be carefully orchestrated. The point is that if any organisation wishes to be excellent, then it must first agree on what are its most important processes. Next it must ensure that these key processes are designed properly and then improved in order to be as healthy as possible.In summary, proactive Process Design & Improvement is a critical competency for any organisation aspiring to business excellence. An organisation can “get by” without proactive and professional Process Design & Improvement tools and techniques (most do!), but it will never be excellent.None of the above can take place unless the organisation identifies its key processes as part of strategic planning and deployment (Master Step # 1). And it is here that we can learn from those around the world who have already been down this path. They have found that it is much easier if we separate the key processes that deliver products or services to external customers from those key processes that service the internal customers (ie our own employees).They have also found it helps to have the resultant high level ‘process model’ of the organisation’s key repetitive processes depicted on a single page. Once we have agreed on our repetitive Key Business Processes and our repetitive Key Support Processes, it makes sense to allocate overall responsibility for maintaining the health of each to a designated (senior) Process Manager. That person will be vitally interested in setting and monitoring the KPIs which will validate the process health on an on-going basis.Once the process health metrics are available, it is a simple matter for the Process Manager to decide if the process needs fundamental redesign or just process improvement off the current base. The Process Manager then sponsors the necessary Process Improvement project(s) as required to fix the key process.The simple truth is that processes can be improved dramatically by the people who work within them. Indeed, a well-targeted process improvement program usually yields a much greater return on investment than any other type of investment.The benefits are often huge (ie Benefit to Cost ratio > 10) because most targeted processes have tended to evolve in an ad-hoc manner over many years – without the benefit of any formal methodology for design or for process improvement. For years, people working in such processes have been working exclusively IN the system (of processes) and not ON the system (of processes). In effect, they have become victims of an intransigent ‘ad hoc’ work system in which the process outputs and outcomes exhibit rampant and random variation. In a modern world of rapidly changing customer requirements, this is no longer acceptable to any organisation intent on performing as well as it possibly can.So, people can achieve remarkable things with respect to their processes – if only we give them the chance and the ‘on the job’ tools and training to do so. An organisation literally cannot afford to ignore this stuff because its best competitors will be doing it!Let’s now take a look at how best to improve any repetitive process in the simplest and most direct way possible…Process Improvement MethodologyApproximately 90 years ago, Walter Shewhart invented today’s most popular methodology for improving processes. This methodology continues to be the most efficient and effective one for process improvement teams around the globe. This methodology can be applied to any process that is repetitive. It is important to note that it should not be applied to any process that is non-repetitive (ie occurs only once – eg “Reorganise the business within the next 3 months”). In the latter cases, the ubiquitous Project Management methodology is the most appropriate one to use.A huge handicap for the majority of OECD organisations is that they are not sufficiently aware of the power of the world standard Process Improvement methodology, and hence apply Project Management by default to every problem in the organisation – including those problems that relate to repetitive processes! The sad reality is that for the average employee, approximately 95% of their work involves repetitive processes, and so application of Project Management to solving these problems is grossly sub-optimal!The big difference is that Project Management is a linear technique (involving Gantt / Bar Charts, precedences etc), whereas Process Improvement is a circular, iterative technique aimed at getting permanent process improvements with the minimum possible effort. The methodology involves simple, structured techniques to get quickly to the root causes of the process problems. The methodology also ensures that the root causes of the ‘disease’ of process variation are fixed permanently before the Process Improvement Team undertaking the project is disbanded.In order to raise organisational performance over time in either small steps or big steps, metaphorically speaking we need two ingredients:<br />A ‘Wheel of Progress’ capable of being pushed up the hill of business performance improvement (by the nominated Process Improvement Team) one notch at a time against the ‘gravity’ of resistance to change!<br />A Wedge (properly referred to as “Quality Assurance” or QA for short) which constitutes everything the organisation must do to make absolutely certain that this newly-improved process will never again be done the old way. In other words, the Wheel of Progress will never be allowed to roll back down the hill. Note: This means that QA must include the minimum necessary documentation, training, measurement, celebration. Any more than the minimum necessary would of course add waste to the new process. The team must not disband until it has arranged all the necessary QA, encompassing Documentation; Training; Measurement; Celebration.<br />Clearly, ‘Wheel without Wedge’ is a sub-optimal way to go, as is ‘Wedge without Wheel’. Unfortunately, many western countries have far too many organisations at both ends of this spectrum. Only the few (< 4%) best performing organisations have the Wheel and Wedge working in total harmony – and understand their mutual dependency. Colloquially put, the idea behind Process Design & Improvement is to “Go up a notch – and whack the wedge in to sustain the improvement”! In this context, participating in QA for ‘their’ processes is everybody’s job (including a CEO) and cannot be delegated to some central person “responsible for QA”.So, if we are clear on QA and its purpose, what then is a “Quality Management System” (QMS)? A Quality Management System is the term used to describe the aggregated QA effort across all the organisation’s processes! It makes sense to have some degree of standardisation in the way QA is done by each individual process improvement team or work group. It is for this reason that the world’s Standards Associations entered the arena decades ago to suggest how a QMS might best be developed. For example, in Australia and New Zealand, the latest version of the QMS standard is known as AS/NZS ISO 9001:2008. Like most of these standards world-wide, it focuses more on the standardised documentation aspects of QA rather than on the equally important training, measurement and celebration aspects.The Wheel of Progress (PDCA Cycle) has 4 quadrants and is based on common sense. That is the reason why it is so successful and widespread. It goes like this:<br />If you want to design or improve a process, you need to Plan it!<br />Then you need to Do it – ie execute the Plan – but as an experiment, not full scale – because your Plan might be deficient in some way.<br />Next, you need to Check (by measuring ‘before’ versus ‘after’ the experiment) to see if the experiment was successful.<br />Finally, if the Check proves to be positive, you make a note to Act to ‘wedge’ the variable(s) you changed in the experiment. Then you may go again to the Plan quadrant of the PDCA Cycle in order to make further improvements (if considered necessary). On the other hand, if the experiment fails, you bypass the Act quadrant altogether (apart from capturing any learnings) and begin the next cycle in the Plan quadrant.<br />The idea is to go round this PDCA cycle one or more times until you have made some major improvements to the target process. Then when you think you have gone far enough (or the available time has run out), you finish the Project by ‘wedging’ all the improvements you noted along the way. In practice, going round the PDCA cycle once only is sufficient to improve the process significantly!Developing the Plan is best done by a full-time team of the process participants. After all, can we afford to have a critical process remain broken while we undertake an extended part-time planning effort? Orchestration of part-time team planning efforts also sends the wrong message to employees about how important process design and improvement efforts really are to the organisation’s well-being.Facilitation skills (preferably available in-house) are also necessary to help each team stay focused on the task and also to help with team dynamics.These PDCA + QA techniques are so simple that everyone at any level of the organisation can participate – even a CEO.The pivotal role of technology in process improvement demands that a technology scan be undertaken by the team at an early stage during the Plan quadrant. While business needs normally drive the application of information technology, knowledge of the current state of the art of information technology can also enable a team to find exciting new ways of improving the target process!As the Project Sponsor, it is the Process Manager’s responsibility to ensure that an appropriate Project Brief is prepared for each Process Improvement Project. Time spent in clarifying the Project Brief is well spent because it helps the team avoid wasting any of their precious time. By following the PDCA Cycle, the team can also begin its work immediately (not so if they were to attempt to use the sub-optimal Project Management methodology!).This raises the obvious question of what process performance targets should be set in the Project Brief for the improvement? Perhaps surprisingly, the answer is not always “cost reduction!”Cycle Time Reduction – the main target for process improvement!Reducing cycle time is the key to what the world refers to as Lean Thinking – pioneered by Toyota in its pursuit of business excellence. Cycle time is always measured in calendar time (not work time) because calendar time is what the external customer cares about! The customer is not interested in how many shifts we work or whether we have rostered days off!The world’s manufacturers have long since recognised that cycle time is of the essence in manufacturing (hence “Just-In-Time” or JIT programs!). The world’s leading service sector organisations have also recognised that the same is true of their endeavours. After all, some 60-85% of service sector business costs are in employee salaries, and the only ‘currency’ for all these employees is the time they make available to the organisation to execute its processes!The advantages in targeting process cycle time as the prime variable to get under control become evident once we realise that the penalties of poor processes are wasted time of one form or another! If we are to apply our time at work to maximum effect, ie creating value for our external customers, we need to minimise the cycle times of all our key processes!A separate discussion paper entitled “Cost Time Profiling” (available on request) presents a method for quantifying the combined time and cost impacts of process improvements in a service organisation. As they say in the classics: “Time is Money!”As a result of thousands of Cost Time Profiling projects conducted and documented by the Westinghouse corporation over the past 50 years, we now know that in a service organisation if we can reduce the cycle time by 50% on average (readily achievable!), the costs automatically reduce by some 10-15% on average. The employees will have fun doing so, provided of course that they are not laid off as a result of their efforts. This is a far better way to reduce costs than by cutting the budget or head count by 10-15% (which does zip for process capability)!So, with cycle time reduction as the prime target of Process Design & Improvement efforts, the customer wins (they get the right goods or services quicker) and the organisation wins (it does it cheaper) and the employees win (because they have fun making the improvements and they no longer have to live with poor, outdated processes). Everybody wins!It should be noted that cycle time is drastically affected by organisation structure. The ideal structure has each senior executive / manager directly responsible for all the people necessary to execute one or more agreed Key Processes ‘from end to end’. Naturally, this cannot be done unless there is senior team prior agreement as to what are the Key Processes of the business. An excessive number of vertical reporting layers in the structure will also have a dramatic adverse impact on overall cycle time for the end customer. This is the main reason why world class organisations tend to be very ‘flat’.MASTER STEP #3: PERFORMANCE MEASUREMENT & FEEDBACKThere is a familiar old saying that: “You get what you measure”. In pursuing business excellence, we need to measure only two categories of performance:<br />How well we are changing the business (via our Strategic Plan)<br />How well we are running the business (via all our Key Processes)<br />As part of Master Step #1, you will already have specified at least one (and preferably only one) Key Performance Indicator (KPI) for each of your 7 or less Strategic Objectives. Also as part of Master Step #1, you will have specified at least one (and preferably only one) KPI to measure the ongoing health of each Key Business Process and each Key Support Process of your organisation’s 1-page Process Model.No other KPIs are necessary! Performance against these KPIs must be updated each month and reported in a highly visible (graphical!) format to those accountable. These days, you should have an easy-to- use software-driven Executive Information System (EIS) fed by your Objective Owners and your Process Managers and capable of updating and presenting these KPI data every month.MASTER STEP #4: KNOWLEDGE CAPTURE & LEVERAGESince all work is done through processes, it follows that the knowledge that needs to be captured and leveraged across the organisation must be related to processes. This realisation enables clear priorities to be set for an organisation’s knowledge management initiatives.The first cut involves determining which of the Key Processes in your process model require knowledge to be captured and shared the most in order to outperform the competition, or to ‘do more with less’. Having prioritized the Key Processes in this manner, you can then dig inside each one and identify exactly where and what knowledge capture and sharing is most critical. These are the initiatives to work on first.Today’s graphic support tools (eg SmartDraw) readily enable knowledge flows to be linked directly to process flows.MASTER STEP #5: LEADERSHIP & MANAGEMENT OF CHANGEBy the time you get to this final Master Step #5, your people will already have become adept at leading and managing change. However, you will need to be aware of two key aspects…Impact of Leadership StylesThe collective impact of the leadership styles of individual managers needs to be raised as an issue worthy of considerable attention when seeking to institutionalise business excellence.If we wish to have employee behaviours which are attuned to Process Design & Improvement, we need to ensure that the primary weighting of our collective leadership styles is more towards humble Coaches and Enablers rather than ego-centric Directors and Heroes. Coaches and Enablers tend to embrace team activity as required for effective process improvement projects, whereas Directors and Heroes tend to prefer employees to do as they are told (Directors) or to step aside (Heroes).In his seminal study of “Good to Great” transition companies in the United States, Prof Jim Collins(2) confirmed that this same humble leadership style is particularly needed at the very top (CEO) of the organisation – paradoxically combined with an iron-hard will to get the right things done, no matter what.Impact on organizational cultureUsing these 5 Master Steps to business excellence, the resultant culture of the organisation (= the way things are done around here!) will reflect the following transitions:FROM / TOWin-Lose / Win-WinDo it my way / TeamworkBlame the people / Blame the processTreat the symptoms / Treat the root causesSuppress feelings / Express feelingsSave face / LearnConflict / CollaborationBarriers / Problem solvingUndiscussables / DiscussablesAggression & submission / AssertivenessFancy footwork / Directly observable dataAssumption & inference / Effective communicationUnempowered people / Empowered peopleEPILOGUEFar too few SMEs are pursuing business excellence! Although hard data is scarce, it has been estimated that only some 4% of all SMEs throughout OECD countries have a well structured approach to business excellence and hence are reaping the net benefits.It is my hope that by encoding a proven consulting methodology into a comprehensive self-help website and making the details available at very low cost, we can at least double the number of participating SMEs within 5 years. This would have a significant impact on the national productivity of your country.But even if you don’t care about the national interest, you owe it to yourself and your own organisation to pursue excellence. Not to do so will severely handicap your competitive positioning and potential for sustainable, profitable growth.Your feedback would be most welcome!References<br />Kaplan, Robert S; Norton, David P The strategy-focused organization. Boston, Massachusetts, Harvard Business School Press, 2001<br />Collins, Jim Good to Great: Why some companies make the leap… and others don’t Collins, USA, 2001<br />Dr Mark RehnTel +61 1300 665 771 </p>]]></content:encoded> <wfw:commentRss>http://fshimealn.info/the-5-master-steps-to-business-excellence-for-sustainable-profitable-growth/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>5 Empowering Tracks From Female Icons To Make You Feel Inspired</title> <link>http://fshimealn.info/5-empowering-tracks-from-female-icons-to-make-you-feel-inspired</link> <comments>http://fshimealn.info/5-empowering-tracks-from-female-icons-to-make-you-feel-inspired#comments</comments> <pubDate>Wed, 14 Sep 2022 09:34:51 +0000</pubDate> <dc:creator>admin</dc:creator> <category><![CDATA[Uncategorized]]></category> <category><![CDATA[cleaning]]></category> <category><![CDATA[driving]]></category> <guid isPermaLink="false">http://fshimealn.info/?p=33</guid> <description><![CDATA[Sometimes we all need a little lift. Whether you’ve had a recent knock to your confidence, have been going through stress in your personal or professional life, or have always struggled with your self-esteem, music is an essential tool for lifting your spirits and making you feel better about yourself. According to a study by [...]]]></description> <content:encoded><![CDATA[<p>Sometimes we all need a little lift. Whether you’ve had a recent knock to your confidence, have been going through stress in your personal or professional life, or have always struggled with your self-esteem, music is an essential tool for lifting your spirits and making you feel better about yourself.</p><p>According to a study by Heriot-Watt University, the type of music you listen to not only influences your mood, but also your personality, with indie and rock/heavy metal fans reporting the lowest levels of self-esteem, while fans of jazz, blues, opera, classical, pop, rap and soul all reported high levels of self-confidence.</p><p>So if you’re having a ‘down day’, why not boost your spirits by listening to some powerful, uplifting tracks? Here are five perfect confidence boosters.</p><p> Britney Spears – Toxic</p><p>Britney’s own struggles with her mental health and conservatorship have made her an inspiration for many people across the world.</p><p>This classic song is timelessly sensual, and the heavy beats throughout make it impossible not to dance to. A welcome blast of nostalgia, this tune has filled dance floors across the globe with fans old and new.</p><p>The video features Britney as a female spy playing the sexy flight attendant, seducing her passenger before she makes her escape on a motorbike and breaks into a high-security facility guarded by a laser security system.</p><p>This track and video is a guaranteed way to feel invincible, and deserves a place on your playlist no matter your mood.</p><p> Kelis – Milkshake</p><p>A cheesy classic that is guaranteed to make you feel all warm and gooey inside, Kelis pumps up the heat in this 00’s RnB track. Underpinned by intricate drum beats and electric elements, Kelis’ self-confidence is infectious, and it’s hard not to find yourself smiling at the lyrics.</p><p>This track is a great way to get into a flirtatious mindset, making it a great choice before going on a date or heading out for the evening.</p><p>And if you’re staying in? It’s a great mood lift. But beware! You may find yourself craving a sweet treat.</p><p> Eve (ft. Gwen Stefani) – Let Me Blow Your Mind</p><p>This RnB classic will capture your attention with its assertive rhythm and powerful vocals from 00’s icons Eve and Gwen Stefani. Featuring a laid-back – yet self-assured – beat, and catchy guitar riff, this is a great track for driving, and its empowering feel is sure to help you feel motivated.</p><p>Got a job interview lined up, or thinking of asking for a raise? This anthemic number is a quick way to feel positive and more assertive.</p><p>The video features Eve and Gwen Stefani crashing an exclusive event on quad bikes, causing a stir among the privileged attendants, and shoving the performer off stage to perform their own music, before finally being arrested and taken to the station in a police van.</p><p>This ‘baddie’ track helps you to tap into the hidden ‘bold’ side of your personality, and lifts your mood while keeping you feeling calm and cool.</p><p> Fergie – MILF$</p><p>If you have kids, it can be difficult to feel sexy. When you’re running around cleaning the house, changing nappies, or up to your elbows in dishwater, you can easily forget your sensual side – leaving you feeling frumpy and lacking in confidence and motivation.</p><p>Thankfully, Fergie’s comeback track is a quick remedy to your low mood and lethargy.</p><p>Featuring attractive mothers dressed in curve-hugging latex and silky lingerie going about their daily life in a dreamy, colourful suburbia, this track is a quick way to transform your self-esteem and transport you to a world where you are not just a mother, but a goddess too.</p><p>Why not shake off the day and tap into your feminine energy with Fergie, your sexiest PJs, and a bottle of your favourite wine?</p><p> Marina And The Diamonds – How To Be A Heartbreaker</p><p>Low confidence after a breakup? You’re not alone. Having your heart broken can leave you feeling depressed, undesirable, and unmotivated. So flip the tables on your ex and become a heartbreaker with Marina’s catchy club classic.</p><p>This empowering dance track will make you want to move your body and get in touch with your bad girl side, with its heavy beat and pounding rhythms.</p><p>Plus, if your libido has suffered as a result of your low mood, take a sneaky peek at the video – it will get your blood pumping with its steamy shower shots and smoking hot male models.</p>]]></content:encoded> <wfw:commentRss>http://fshimealn.info/5-empowering-tracks-from-female-icons-to-make-you-feel-inspired/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item> <title>The Pandemic Effects on Hospitality Industries and How They Overcome It</title> <link>http://fshimealn.info/the-pandemic-effects-on-hospitality-industries-and-how-they-overcome-it</link> <comments>http://fshimealn.info/the-pandemic-effects-on-hospitality-industries-and-how-they-overcome-it#comments</comments> <pubDate>Tue, 13 Sep 2022 09:34:23 +0000</pubDate> <dc:creator>admin</dc:creator> <category><![CDATA[Uncategorized]]></category> <category><![CDATA[Hospitality]]></category> <category><![CDATA[Industries]]></category> <category><![CDATA[Tour]]></category> <guid isPermaLink="false">http://fshimealn.info/?p=31</guid> <description><![CDATA[The COVID-19 pandemic affects many aspects and many sectors of life. As a result, economic sectors are fully affected, and the hospitality industry is no exception. The hospitality industry is known to be the source of job opportunities and supports many livelihoods of millions of workers and their families. Because Indonesia is primarily reliant on [...]]]></description> <content:encoded><![CDATA[<p>The COVID-19 pandemic affects many aspects and many sectors of life. As a result, economic sectors are fully affected, and the hospitality industry is no exception. The hospitality industry is known to be the source of job opportunities and supports many livelihoods of millions of workers and their families. Because Indonesia is primarily reliant on the service sector, the tourist industry plays an important part in the country’s growth. The increase of the COVID-19 cases has brought about a huge increase in the number of workers getting expelled or having their work ended. How did the hospitality industry survive in this era? The pandemic has provided several opportunities for numerous hospitality industries to use specific mechanisms in order to overcome pandemic difficulties.</p><p>Tourism and hospitality industries affected by the COVID-19 pandemic, including hotels, restaurants, resorts, travel agencies, travel and transportation, and real estate, show a significant losing number of tourists. According to the president of the Indonesia Tour Guide Association (HPI, 2020), 45,000 visitors have cancelled their plans to visit main tourist spots in the country between January and May. Furthermore, According to UNWTO (2020), 100-120 million direct and indirect activities were in jeopardy, and foreign tourist numbers decreased 56% year on year from January–May 2020. These noteworthy diminishing numbers primarily influenced the Indonesian financial state. For example, hotel profits have dropped by up to 40%, having an effect on hotel operations and risking business continuity. The drop in international visitors has an effect on the salary of restaurants whose clients are more prevailing than foreign visitors (Block, 2017). Following the dropping, many hospitality industries are taking awareness of tourists’ health risks and protocols taking an advance.</p><p>The recovery of hospitality industries is indistinguishable from the progressively sophisticated information innovation utilized to pull in potential visitors to choose to travel. The regaining of tourist attractions after a pandemic is required to utilize other promoting techniques to advertise their items inventively. First, social media marketing reaches many internet users who are looking for tourist information hospitality industry. This strategy is helpful in advertising and attracts many tourists to find more information related to a tourist attraction in the designated region. Second, Tourism industry players and visitors, as well as government action, are required to arbitrate between the two groups. Government policies must be in the form of the finest judgments to characterize the middle ground between commercial actors and visitors (Anggarini, 2021). This means that provided policy in the hospitality sector during-post pandemics maintains the best solution for both tourists and hospitality owners. Last, all tourism-related activities must adapt to current conditions, in which humans must live alongside Covid-19 (Anggarini, 2021). By all means, many factors, including health issues, hygiene, and safety for tourists, are priorities.</p><p>In conclusion, even though the pandemic is really affecting the hospitality industry as a whole, it gives many advancements of movement done by the hospitality industry to survive. Many resources are being used as the development of technology to provide data destinations insight. In addition, the sophistication of information technology can also facilitate the government in supervising the implementation of safe travel in accordance with government recommendations. All these initiations are good examples of overcoming pandemic situations while running hospitality industries.</p>]]></content:encoded> <wfw:commentRss>http://fshimealn.info/the-pandemic-effects-on-hospitality-industries-and-how-they-overcome-it/feed</wfw:commentRss> <slash:comments>0</slash:comments> </item> </channel></rss> If you would like to create a banner that links to this page (i.e. this validation result), do the following:
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