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  5.                <title>Sherweb rss feed</title>
  6.                <description>Recent history of StatusCast postings for Sherweb</description>
  7.                <lastBuildDate>Sat, 27 Apr 2024 23:02:09 -0400</lastBuildDate>
  8.                <pubDate>Sat, 27 Apr 2024 23:02:09 -0400</pubDate>
  9.                <copyright>Copyright 2024 StatusCast. All rights reserved.</copyright>
  10.                    <item>
  11.                        <title>Maintenance for Nebula and OneView</title>
  12.                        <description>&lt;p&gt;The maintenance window is complete and all changes are successful. Thank you for your patience.&lt;br&gt;&lt;/p&gt;</description>
  13.                        <link>https://status.sherweb.com/incident/539930</link>
  14.                        <guid>/539930/1180097</guid>
  15.                        <pubDate>Sat, 27 Apr 2024 23:00:00 -0400</pubDate>
  16.                            <s:customfields>[]</s:customfields>
  17.                    </item>
  18.                    <item>
  19.                        <title>Maintenance for Nebula and OneView</title>
  20.                        <description>&lt;p&gt;The maintenance window is in progress.&amp;nbsp;&lt;br&gt;&lt;/p&gt;</description>
  21.                        <link>https://status.sherweb.com/incident/539930</link>
  22.                        <guid>/539930/1180086</guid>
  23.                        <pubDate>Sat, 27 Apr 2024 21:01:00 -0400</pubDate>
  24.                            <s:customfields>[]</s:customfields>
  25.                    </item>
  26.                    <item>
  27.                        <title>Maintenance for Nebula and OneView</title>
  28.                        <description>&lt;p&gt;A maintenance window is scheduled for Nebula and OneView, during which the consoles will be unavailable. Endpoints will remain protected as configured via policy settings. We thank you for your patience.&lt;br&gt;&lt;/p&gt;</description>
  29.                        <link>https://status.sherweb.com/incident/539930</link>
  30.                        <guid>/539930/1178701</guid>
  31.                        <pubDate>Sat, 27 Apr 2024 21:00:00 -0400</pubDate>
  32.                            <s:customfields>[]</s:customfields>
  33.                    </item>
  34.                    <item>
  35.                        <title>Ashburn datacenter network maintenance</title>
  36.                        <description>&lt;p&gt;Maintenance completed.&lt;/p&gt;&lt;p&gt;The services are back to normal state.&lt;/p&gt;</description>
  37.                        <link>https://status.sherweb.com/incident/536464</link>
  38.                        <guid>/536464/1179586</guid>
  39.                        <pubDate>Fri, 26 Apr 2024 05:00:00 -0400</pubDate>
  40.                            <s:customfields>[]</s:customfields>
  41.                    </item>
  42.                    <item>
  43.                        <title>Ashburn datacenter network maintenance</title>
  44.                        <description>&lt;p&gt;Dear customers and partners,&lt;br&gt;&lt;/p&gt;&lt;p&gt;As part of our commitment to providing high-quality services, we regularly update our infrastructure components to fix bugs, improve performance and security and add new features. A maintenance has been planned by one of the internet service providers at the Ashburn datacenters.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance impact&lt;/span&gt;&lt;/p&gt;&lt;p&gt;No impact is expected as part of this maintenance since we have redundant internet circuits in our datacenters.&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance Type&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Third-party service provider maintenance&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Note&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Best regards,&lt;/p&gt;&lt;p&gt;The Sherweb Team&lt;/p&gt;</description>
  45.                        <link>https://status.sherweb.com/incident/536464</link>
  46.                        <guid>/536464/1169972</guid>
  47.                        <pubDate>Fri, 26 Apr 2024 00:00:00 -0400</pubDate>
  48.                            <s:customfields>[]</s:customfields>
  49.                    </item>
  50.                    <item>
  51.                        <title>Potential issue detected on our services</title>
  52.                        <description>&lt;p&gt;A possible issue affecting Cumulus Portal services has been detected. Symptoms include:&amp;nbsp; latency and timeout errors.&lt;/p&gt;&#xA;&lt;p&gt;Our system administrators are investigating to determine the cause and potential impact.&lt;/p&gt;&#xA;&lt;p&gt;Please check back with this status page for developments regarding this issue. &lt;br&gt;&#xA;Thank you for your patience. Our apologies for any inconvenience caused.&lt;/p&gt;&#xA;&lt;p&gt;Best regards, &lt;br&gt;&#xA;The Sherweb Technical Support Team&lt;/p&gt;&#xA;</description>
  53.                        <link>https://status.sherweb.com/incident/540282</link>
  54.                        <guid>/540282/1179717</guid>
  55.                        <pubDate>Thu, 25 Apr 2024 17:00:00 -0400</pubDate>
  56.                            <s:customfields>[]</s:customfields>
  57.                    </item>
  58.                    <item>
  59.                        <title>Cumulus Portal Maintenance</title>
  60.                        <description>&lt;p&gt;Maintenance completed.&lt;/p&gt;&lt;p&gt;The services are back to normal state.&lt;/p&gt;</description>
  61.                        <link>https://status.sherweb.com/incident/539744</link>
  62.                        <guid>/539744/1179123</guid>
  63.                        <pubDate>Thu, 25 Apr 2024 07:18:00 -0400</pubDate>
  64.                            <s:customfields>[]</s:customfields>
  65.                    </item>
  66.                    <item>
  67.                        <title>Cumulus Portal Maintenance</title>
  68.                        <description>&lt;p&gt;Dear customers and partners,&lt;br&gt;&lt;/p&gt;&lt;p&gt;As part of our commitment to providing high-quality services, we regularly update our Partner portal to fix bugs, improve performance and add new features. A maintenance has been planned on the Partner portal. Please read the maintenance schedule details carefully.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance impact&lt;/span&gt;&lt;/p&gt;&lt;p&gt;The Partner portal will not be available during the maintenance.&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance Type&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Routine updates&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Note&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Best regards,&lt;/p&gt;&lt;p&gt;The Sherweb Team&lt;/p&gt;</description>
  69.                        <link>https://status.sherweb.com/incident/539744</link>
  70.                        <guid>/539744/1178193</guid>
  71.                        <pubDate>Thu, 25 Apr 2024 06:30:00 -0400</pubDate>
  72.                            <s:customfields>[]</s:customfields>
  73.                    </item>
  74.                    <item>
  75.                        <title>System update for all apps connected to QuickBooks Online</title>
  76.                        <description>The scheduled maintenance has been completed.</description>
  77.                        <link>https://status.sherweb.com/incident/540056</link>
  78.                        <guid>/540056/1179094</guid>
  79.                        <pubDate>Thu, 25 Apr 2024 00:00:02 -0400</pubDate>
  80.                            <s:customfields>[]</s:customfields>
  81.                    </item>
  82.                    <item>
  83.                        <title>System update for all apps connected to QuickBooks Online</title>
  84.                        <description>Scheduled maintenance is currently in progress. We will provide updates as necessary.</description>
  85.                        <link>https://status.sherweb.com/incident/540056</link>
  86.                        <guid>/540056/1179093</guid>
  87.                        <pubDate>Wed, 24 Apr 2024 23:00:02 -0400</pubDate>
  88.                            <s:customfields>[]</s:customfields>
  89.                    </item>
  90.                    <item>
  91.                        <title>System update for all apps connected to QuickBooks Online</title>
  92.                        <description>Some QuickBooks Online functionality will experience temporary downtime while we go through a system upgrade. &#xA;&#xA;Syncing activity will be paused for the following apps:&#xA;- QuickBooks Online Advanced Workflows&#xA;- QuickBooks Online Advanced Docusign Integration&#xA;- QuickBooks Online Advanced Google Sheets report upload&#xA;- Connect to Square (US, Canada, and Australia)&#xA;- Accept Payments with PayPal (France)&#xA;- Accept Card Payments with Paypal (UK and Australia)&#xA;- Sync with Etsy&#xA;- Nanopay&#xA;- Invoice with Google Calendar&#xA;- Green Dot&#xA;- EverCompliant&#xA;- Ethoca&#xA;- Kount&#xA;- Unit21&#xA;- LoanPro&#xA;- Middesk&#xA;&#xA;All features and apps will resume syncing functions once the update is complete.</description>
  93.                        <link>https://status.sherweb.com/incident/540056</link>
  94.                        <guid>/540056/1179092</guid>
  95.                        <pubDate>Wed, 24 Apr 2024 23:00:00 -0400</pubDate>
  96.                            <s:customfields>[]</s:customfields>
  97.                    </item>
  98.                    <item>
  99.                        <title>[EMERGENCY MAINTENANCE] M365 backup powered by Veeam</title>
  100.                        <description>&lt;p&gt;Maintenance completed.&lt;/p&gt;&lt;p&gt;The services are back to normal state.&lt;/p&gt;</description>
  101.                        <link>https://status.sherweb.com/incident/539595</link>
  102.                        <guid>/539595/1178218</guid>
  103.                        <pubDate>Tue, 23 Apr 2024 13:00:00 -0400</pubDate>
  104.                            <s:customfields>[]</s:customfields>
  105.                    </item>
  106.                    <item>
  107.                        <title>[EMERGENCY MAINTENANCE] M365 backup powered by Veeam</title>
  108.                        <description>&lt;p data-renderer-start-pos=&quot;286&quot;&gt;Dear customers and partners,&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;316&quot;&gt;As part of our commitment to providing high-performance hosting services, we&#x27;ve scheduled a maintenance on our server equipment. Please read the maintenance schedule details carefully.&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;502&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Components affected:&lt;/strong&gt;&lt;br&gt;M365 backup powered by Veeam (all Sites)&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;565&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;&lt;br&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;565&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Scheduled date and time DST (-4 UTC):&lt;/strong&gt;&lt;br&gt;Tuesday, April 23 at 9:00 AM&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;706&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;&lt;br&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;706&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Maintenance duration:&lt;/strong&gt;&lt;br&gt;4 hours&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;737&quot; style=&quot;line-height: 1;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;&lt;br&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;737&quot; style=&quot;line-height: 1;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Maintenance impact:&lt;/strong&gt;&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;758&quot; style=&quot;line-height: 1;&quot;&gt;All services will be temporarily down for the maintenance duration.&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;827&quot; style=&quot;line-height: 1;&quot;&gt;Restore jobs will have to be restarted by end user.&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;880&quot; style=&quot;line-height: 1;&quot;&gt;All running backup jobs will be stopped then re-started after the maintenance by Sherweb&#x2019;s administrator.&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;987&quot; style=&quot;line-height: 1;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;&lt;br&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;987&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Maintenance type:&lt;/strong&gt;&lt;br&gt;Software update to mitigate the following error: &lt;br&gt;&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;1023&quot;&gt;Exchange backup fails with the following error:&lt;br&gt;Failed to get folder properties. Not allowed to access Non IPM folder&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;1023&quot;&gt;&lt;br&gt;&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;1023&quot;&gt;Best regards,&lt;br&gt;The Sherweb team&lt;/p&gt;</description>
  109.                        <link>https://status.sherweb.com/incident/539595</link>
  110.                        <guid>/539595/1177800</guid>
  111.                        <pubDate>Tue, 23 Apr 2024 09:00:00 -0400</pubDate>
  112.                            <s:customfields>[]</s:customfields>
  113.                    </item>
  114.                    <item>
  115.                        <title>Potential issue detected on our services</title>
  116.                        <description>&lt;p&gt;Quebec City Datacenter services are now working normally again. All issues have been resolved.&lt;br&gt;&lt;/p&gt;</description>
  117.                        <link>https://status.sherweb.com/incident/539579</link>
  118.                        <guid>/539579/1177702</guid>
  119.                        <pubDate>Mon, 22 Apr 2024 12:17:00 -0400</pubDate>
  120.                            <s:customfields>[]</s:customfields>
  121.                    </item>
  122.                    <item>
  123.                        <title>Potential issue detected on our services</title>
  124.                        <description>&lt;p&gt;A possible issue affecting services at our Quebec City Datacenter has been detected. Symptoms include:&amp;nbsp; Service Unavailability.&lt;/p&gt;&#xA;&lt;p&gt;Our system administrators are investigating to determine the cause and potential impact.&lt;/p&gt;&#xA;&lt;p&gt;Please check back with this status page for developments regarding this issue. &lt;br&gt;&#xA;Thank you for your patience. Our apologies for any inconvenience caused.&lt;/p&gt;&#xA;&lt;p&gt;Best regards, &lt;br&gt;&#xA;The Sherweb Technical Support Team&lt;/p&gt;&#xA;</description>
  125.                        <link>https://status.sherweb.com/incident/539579</link>
  126.                        <guid>/539579/1177675</guid>
  127.                        <pubDate>Mon, 22 Apr 2024 11:55:00 -0400</pubDate>
  128.                            <s:customfields>[]</s:customfields>
  129.                    </item>
  130.                    <item>
  131.                        <title>April 2024 Maintenance</title>
  132.                        <description>&lt;p&gt;&lt;span style=&quot;color: rgb(68, 68, 68);&quot;&gt;Maintenance completed successfully.&lt;/span&gt;&lt;br&gt;&lt;/p&gt;</description>
  133.                        <link>https://status.sherweb.com/incident/537183</link>
  134.                        <guid>/537183/1177009</guid>
  135.                        <pubDate>Sat, 20 Apr 2024 03:00:00 -0400</pubDate>
  136.                            <s:customfields>[]</s:customfields>
  137.                    </item>
  138.                    <item>
  139.                        <title>April 2024 Maintenance</title>
  140.                        <description>&lt;p&gt;&lt;span style=&quot;color: rgb(68, 68, 68); font-family: Muli, serif;&quot;&gt;Dear customers and partners,&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;A maintenance has been planned on our Hosted Services. &lt;br&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;As part of our commitment to providing high-performance hosting services, we&#x27;ve scheduled upcoming maintenance for our network and server equipment. Please read the maintenance schedule details carefully.&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance impact&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Minimal service degradation could be observed for a few seconds on Wednesday and Thursday while we balance resources from our High-Availability configuration.&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;On Friday, the listed impacted services will be unavailable from time to time because of updates.&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance Type&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Routine updates&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Note&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;br&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Best regards,&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;The Sherweb Team&lt;/p&gt;</description>
  141.                        <link>https://status.sherweb.com/incident/537183</link>
  142.                        <guid>/537183/1171728</guid>
  143.                        <pubDate>Fri, 19 Apr 2024 23:00:00 -0400</pubDate>
  144.                            <s:customfields>[]</s:customfields>
  145.                    </item>
  146.                    <item>
  147.                        <title>April 2024 Maintenance</title>
  148.                        <description>&lt;p&gt;&lt;span style=&quot;color: rgb(68, 68, 68);&quot;&gt;Maintenance completed successfully.&lt;/span&gt;&lt;br&gt;&lt;/p&gt;</description>
  149.                        <link>https://status.sherweb.com/incident/537182</link>
  150.                        <guid>/537182/1176402</guid>
  151.                        <pubDate>Fri, 19 Apr 2024 03:00:00 -0400</pubDate>
  152.                            <s:customfields>[]</s:customfields>
  153.                    </item>
  154.                    <item>
  155.                        <title>April 2024 Maintenance</title>
  156.                        <description>&lt;p&gt;&lt;span style=&quot;color: rgb(68, 68, 68); font-family: Muli, serif;&quot;&gt;Dear customers and partners,&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;A maintenance has been planned on our Hosted Services. &lt;br&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;As part of our commitment to providing high-performance hosting services, we&#x27;ve scheduled upcoming maintenance for our network and server equipment. Please read the maintenance schedule details carefully.&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance impact&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Minimal service degradation could be observed for a few seconds on Wednesday and Thursday while we balance resources from our High-Availability configuration.&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;On Friday, the listed impacted services will be unavailable from time to time because of updates.&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance Type&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Routine updates&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Note&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;br&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Best regards,&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;The Sherweb Team&lt;/p&gt;</description>
  157.                        <link>https://status.sherweb.com/incident/537182</link>
  158.                        <guid>/537182/1171727</guid>
  159.                        <pubDate>Thu, 18 Apr 2024 23:00:00 -0400</pubDate>
  160.                            <s:customfields>[]</s:customfields>
  161.                    </item>
  162.                    <item>
  163.                        <title>April 2024 Maintenance</title>
  164.                        <description>&lt;p&gt;&lt;span style=&quot;color: rgb(68, 68, 68);&quot;&gt;Maintenance completed successfully.&lt;/span&gt;&lt;br&gt;&lt;/p&gt;</description>
  165.                        <link>https://status.sherweb.com/incident/537180</link>
  166.                        <guid>/537180/1175783</guid>
  167.                        <pubDate>Thu, 18 Apr 2024 03:00:00 -0400</pubDate>
  168.                            <s:customfields>[]</s:customfields>
  169.                    </item>
  170.                    <item>
  171.                        <title>April 2024 Maintenance</title>
  172.                        <description>&lt;p&gt;&lt;span style=&quot;color: rgb(68, 68, 68); font-family: Muli, serif;&quot;&gt;Dear customers and partners,&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;A maintenance has been planned on our Hosted Services. &lt;br&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;As part of our commitment to providing high-performance hosting services, we&#x27;ve scheduled upcoming maintenance for our network and server equipment. Please read the maintenance schedule details carefully.&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance impact&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Minimal service degradation could be observed for a few seconds on Wednesday and Thursday while we balance resources from our High-Availability configuration.&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;On Friday, the listed impacted services will be unavailable from time to time because of updates.&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance Type&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Routine updates&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Note&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;&lt;br&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Best regards,&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;The Sherweb Team&lt;/p&gt;</description>
  173.                        <link>https://status.sherweb.com/incident/537180</link>
  174.                        <guid>/537180/1171724</guid>
  175.                        <pubDate>Wed, 17 Apr 2024 23:00:00 -0400</pubDate>
  176.                            <s:customfields>[]</s:customfields>
  177.                    </item>
  178.                    <item>
  179.                        <title>Maintenance Notification Online Backup USA</title>
  180.                        <description>&lt;p&gt;Maintenance completed.&lt;/p&gt;&lt;p&gt;The services are back to normal state.&lt;/p&gt;</description>
  181.                        <link>https://status.sherweb.com/incident/537674</link>
  182.                        <guid>/537674/1175591</guid>
  183.                        <pubDate>Wed, 17 Apr 2024 17:00:00 -0400</pubDate>
  184.                            <s:customfields>[]</s:customfields>
  185.                    </item>
  186.                    <item>
  187.                        <title>Potential issue detected on our services</title>
  188.                        <description>&lt;p&gt;Veeam Backup services are now working normally again. All issues have been resolved.&lt;br&gt;&lt;/p&gt;</description>
  189.                        <link>https://status.sherweb.com/incident/538740</link>
  190.                        <guid>/538740/1175554</guid>
  191.                        <pubDate>Wed, 17 Apr 2024 16:06:00 -0400</pubDate>
  192.                            <s:customfields>[]</s:customfields>
  193.                    </item>
  194.                    <item>
  195.                        <title>Potential issue detected on our services</title>
  196.                        <description>&lt;p&gt;A possible issue affecting Veeam Cloud Backup services has been detected. Symptoms include:&amp;nbsp; Service Unavailability.&lt;/p&gt;&#xA;&lt;p&gt;Our system administrators are investigating to determine the cause and potential impact.&lt;/p&gt;&#xA;&lt;p&gt;Please check back with this status page for developments regarding this issue. &lt;br&gt;&#xA;Thank you for your patience. Our apologies for any inconvenience caused.&lt;/p&gt;&#xA;&lt;p&gt;Best regards, &lt;br&gt;&#xA;The Sherweb Technical Support Team&lt;/p&gt;&#xA;</description>
  197.                        <link>https://status.sherweb.com/incident/538740</link>
  198.                        <guid>/538740/1175500</guid>
  199.                        <pubDate>Wed, 17 Apr 2024 14:28:00 -0400</pubDate>
  200.                            <s:customfields>[]</s:customfields>
  201.                    </item>
  202.                    <item>
  203.                        <title>Maintenance Notification Online Backup USA</title>
  204.                        <description>&lt;p data-renderer-start-pos=&quot;335&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;Dear customers and partners,&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;365&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;As part of our commitment to providing high-performance hosting services, we&#x27;ve scheduled a maintenance on our server equipment. Please read the maintenance schedule details carefully.&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;551&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Components affected:&lt;/strong&gt;&lt;br&gt;Online Backup (USA site only)&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;638&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Scheduled date and time DST (-4 UTC):  &lt;/strong&gt;&lt;br&gt;Wednesday, April 17 at 9:00 AM&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;780&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Maintenance duration:&lt;/strong&gt;&lt;br&gt;8 hours&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;811&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Maintenance impact:&lt;/strong&gt;&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;832&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;Loss of high availability for the maintenance duration.&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;890&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Maintenance type:&lt;/strong&gt;&lt;br&gt;Software upgrade&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;926&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;Best regards,&lt;br&gt;The Sherweb team&lt;/p&gt;</description>
  205.                        <link>https://status.sherweb.com/incident/537674</link>
  206.                        <guid>/537674/1172904</guid>
  207.                        <pubDate>Wed, 17 Apr 2024 09:00:00 -0400</pubDate>
  208.                            <s:customfields>[]</s:customfields>
  209.                    </item>
  210.                    <item>
  211.                        <title>Maintenance Notification Online Backup Canada</title>
  212.                        <description>&lt;p&gt;Maintenance completed.&lt;/p&gt;&lt;p&gt;The services are back to normal state.&lt;/p&gt;</description>
  213.                        <link>https://status.sherweb.com/incident/537673</link>
  214.                        <guid>/537673/1175076</guid>
  215.                        <pubDate>Tue, 16 Apr 2024 17:00:00 -0400</pubDate>
  216.                            <s:customfields>[]</s:customfields>
  217.                    </item>
  218.                    <item>
  219.                        <title>Maintenance Notification Online Backup Canada</title>
  220.                        <description>&lt;p data-renderer-start-pos=&quot;335&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;Dear customers and partners,&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;365&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;As part of our commitment to providing high-performance hosting services, we&#x27;ve scheduled a maintenance on our server equipment. Please read the maintenance schedule details carefully.&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;551&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Components affected:&lt;/strong&gt;&lt;br&gt;Online Backup (Canada site only)&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;638&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Scheduled date and time DST (-4 UTC):  &lt;/strong&gt;&lt;br&gt;Tuesday, April 16 at 9:00 AM&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;780&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Maintenance duration:&lt;/strong&gt;&lt;br&gt;8 hours&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;811&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Maintenance impact:&lt;/strong&gt;&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;832&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;Loss of high availability for the maintenance duration.&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;890&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Maintenance type:&lt;/strong&gt;&lt;br&gt;Software upgrade&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;926&quot; style=&quot;margin: 0.75rem 0px 0px; padding: 0px; letter-spacing: -0.005em; font-size: 16px; line-height: 1.714; color: rgb(23, 43, 77); font-family: -apple-system, BlinkMacSystemFont, &amp;quot;Segoe UI&amp;quot;, Roboto, Oxygen, Ubuntu, &amp;quot;Fira Sans&amp;quot;, &amp;quot;Droid Sans&amp;quot;, &amp;quot;Helvetica Neue&amp;quot;, sans-serif; white-space-collapse: preserve;&quot;&gt;Best regards,&lt;br&gt;The Sherweb team&lt;/p&gt;</description>
  221.                        <link>https://status.sherweb.com/incident/537673</link>
  222.                        <guid>/537673/1172902</guid>
  223.                        <pubDate>Tue, 16 Apr 2024 09:00:00 -0400</pubDate>
  224.                            <s:customfields>[]</s:customfields>
  225.                    </item>
  226.                    <item>
  227.                        <title>Emergency SIP Server maintenance (SIP1)</title>
  228.                        <description>&lt;p&gt;Maintenance was completed&lt;/p&gt;</description>
  229.                        <link>https://status.sherweb.com/incident/538276</link>
  230.                        <guid>/538276/1174563</guid>
  231.                        <pubDate>Mon, 15 Apr 2024 09:44:00 -0400</pubDate>
  232.                            <s:customfields>[]</s:customfields>
  233.                    </item>
  234.                    <item>
  235.                        <title>Emergency SIP Server maintenance (SIP1)</title>
  236.                        <description>&lt;p&gt;Dear Valued Customers,&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;We would like to inform you that on Monday, April 15 2024, at 05:00 AM Eastern Time, we will be performing an emergency maintenance on one of our SIP Servers (IP: 216.226.134.160 and 216.226.134.164). This is part of our commitment to providing you with the highest quality service.&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;During this time, you may experience a brief interruption in service, lasting only a few minutes. Our failover protocols will redirect calls to our alternative data centers, ensuring continued service. We apologize for any inconvenience this may cause and appreciate your understanding.&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;Thank you for your continued support. Should you have any concerns or require assistance, please do not hesitate to contact our customer service team.&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;Warm regards,&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;Technical support team&lt;/span&gt;&lt;br&gt;&lt;/p&gt;</description>
  237.                        <link>https://status.sherweb.com/incident/538276</link>
  238.                        <guid>/538276/1174372</guid>
  239.                        <pubDate>Mon, 15 Apr 2024 05:00:00 -0400</pubDate>
  240.                            <s:customfields>[]</s:customfields>
  241.                    </item>
  242.                    <item>
  243.                        <title>Network Maintenance in Ashburn Datacenter</title>
  244.                        <description>&lt;p&gt;Maintenance completed.&lt;/p&gt;&lt;p&gt;The services are back to normal state.&lt;/p&gt;</description>
  245.                        <link>https://status.sherweb.com/incident/535449</link>
  246.                        <guid>/535449/1174014</guid>
  247.                        <pubDate>Sat, 13 Apr 2024 00:00:00 -0400</pubDate>
  248.                            <s:customfields>[]</s:customfields>
  249.                    </item>
  250.                    <item>
  251.                        <title>Network Maintenance in Ashburn Datacenter</title>
  252.                        <description>&lt;p&gt;Dear customers and partners,&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;As part of our commitment to providing high-quality services, we regularly update our Network Infrastructure components to fix bugs, improve performance and security.&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;A maintenance has been planned, please read the maintenance schedule details carefully.&lt;br&gt;&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;Maintenance impact&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;Complete outage for the effective services will be observed during the maintenance window for up to 15 minutes&lt;/span&gt;.&lt;br&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Maintenance Type&lt;/p&gt;&lt;p&gt;Replacement of a key network component.&lt;br&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Note&lt;/p&gt;&lt;p&gt;Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Best regards,&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;The Sherweb Team&lt;/p&gt;</description>
  253.                        <link>https://status.sherweb.com/incident/535449</link>
  254.                        <guid>/535449/1167910</guid>
  255.                        <pubDate>Fri, 12 Apr 2024 22:00:00 -0400</pubDate>
  256.                            <s:customfields>[]</s:customfields>
  257.                    </item>
  258.                    <item>
  259.                        <title>PSTN Issue in Canada</title>
  260.                        <description>&lt;p&gt;The issue has been resovled.&lt;/p&gt;</description>
  261.                        <link>https://status.sherweb.com/incident/538027</link>
  262.                        <guid>/538027/1173894</guid>
  263.                        <pubDate>Fri, 12 Apr 2024 15:28:00 -0400</pubDate>
  264.                            <s:customfields>[]</s:customfields>
  265.                    </item>
  266.                    <item>
  267.                        <title>PSTN Issue in Canada</title>
  268.                        <description>&lt;p&gt;There is an ongoing PSTN issue that may impact incoming calls on some of our Canadian phone numbers.&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;Outgoing calls are not affected, however calling other Canadian phone numbers may result in falure if they are going through the PSTN carrier currently experiencing issues.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;This is an issue outside of Sherweb&#x27;s network or control.&lt;/p&gt;</description>
  269.                        <link>https://status.sherweb.com/incident/538027</link>
  270.                        <guid>/538027/1173802</guid>
  271.                        <pubDate>Fri, 12 Apr 2024 11:05:00 -0400</pubDate>
  272.                            <s:customfields>[]</s:customfields>
  273.                    </item>
  274.                    <item>
  275.                        <title>M365 Backups powered by Veeam Maintenance</title>
  276.                        <description>&lt;p&gt;Maintenance completed.&lt;/p&gt;&lt;p&gt;The services are back to normal state.&lt;/p&gt;</description>
  277.                        <link>https://status.sherweb.com/incident/536705</link>
  278.                        <guid>/536705/1173726</guid>
  279.                        <pubDate>Fri, 12 Apr 2024 09:56:00 -0400</pubDate>
  280.                            <s:customfields>[]</s:customfields>
  281.                    </item>
  282.                    <item>
  283.                        <title>Cumulus Portal Maintenance</title>
  284.                        <description>&lt;p&gt;Maintenance completed.&lt;/p&gt;&lt;p&gt;The services are back to normal state.&lt;/p&gt;</description>
  285.                        <link>https://status.sherweb.com/incident/537458</link>
  286.                        <guid>/537458/1173197</guid>
  287.                        <pubDate>Thu, 11 Apr 2024 07:12:00 -0400</pubDate>
  288.                            <s:customfields>[]</s:customfields>
  289.                    </item>
  290.                    <item>
  291.                        <title>Cumulus Portal Maintenance</title>
  292.                        <description>&lt;p&gt;Dear customers and partners,&lt;br&gt;&lt;/p&gt;&lt;p&gt;As part of our commitment to providing high-quality services, we regularly update our Partner portal to fix bugs, improve performance and add new features. A maintenance has been planned on the Partner portal. Please read the maintenance schedule details carefully.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance impact&lt;/span&gt;&lt;/p&gt;&lt;p&gt;The Partner portal will not be available during the maintenance.&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance Type&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Routine updates&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Note&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Best regards,&lt;/p&gt;&lt;p&gt;The Sherweb Team&lt;/p&gt;</description>
  293.                        <link>https://status.sherweb.com/incident/537458</link>
  294.                        <guid>/537458/1172267</guid>
  295.                        <pubDate>Thu, 11 Apr 2024 06:30:00 -0400</pubDate>
  296.                            <s:customfields>[]</s:customfields>
  297.                    </item>
  298.                    <item>
  299.                        <title>M365: broken gears for US clients</title>
  300.                        <description>&lt;p&gt;Microsoft, General services are now working normally again. All issues have been resolved and we will keep monitoring&amp;nbsp;the situation closely. Thank you.&lt;br&gt;&lt;/p&gt;</description>
  301.                        <link>https://status.sherweb.com/incident/537449</link>
  302.                        <guid>/537449/1172378</guid>
  303.                        <pubDate>Tue, 09 Apr 2024 16:40:00 -0400</pubDate>
  304.                            <s:customfields>[]</s:customfields>
  305.                    </item>
  306.                    <item>
  307.                        <title>M365: broken gears for US clients</title>
  308.                        <description>&lt;p&gt;A possible issue affecting Microsoft, General services has been detected. Symptoms include:&amp;nbsp; unable to provision subscriptions with broken gears in Cumulus for M365 US clients only (error &quot;SKU not found&quot;).&lt;/p&gt;&#xA;&lt;p&gt;Our system administrators are investigating to determine the cause and potential impact.&lt;/p&gt;&#xA;&lt;p&gt;Please check back with this status page for developments regarding this issue. &lt;br&gt;&#xA;Thank you for your patience. Our apologies for any inconvenience caused.&lt;/p&gt;&#xA;&lt;p&gt;Best regards, &lt;br&gt;&#xA;The Sherweb Technical Support Team&lt;/p&gt;&#xA;</description>
  309.                        <link>https://status.sherweb.com/incident/537449</link>
  310.                        <guid>/537449/1172250</guid>
  311.                        <pubDate>Tue, 09 Apr 2024 10:54:00 -0400</pubDate>
  312.                            <s:customfields>[]</s:customfields>
  313.                    </item>
  314.                    <item>
  315.                        <title>Montreal datacenter network maintenance</title>
  316.                        <description>&lt;p&gt;Maintenance completed.&lt;/p&gt;&lt;p&gt;The services are back to normal state.&lt;/p&gt;</description>
  317.                        <link>https://status.sherweb.com/incident/533913</link>
  318.                        <guid>/533913/1171289</guid>
  319.                        <pubDate>Sat, 06 Apr 2024 01:00:00 -0400</pubDate>
  320.                            <s:customfields>[]</s:customfields>
  321.                    </item>
  322.                    <item>
  323.                        <title>Montreal datacenter network maintenance</title>
  324.                        <description>&lt;p&gt;Dear customers and partners,&lt;br&gt;&lt;/p&gt;&lt;p&gt;As part of our commitment to providing high-quality services, we regularly update our infrastructure components to fix bugs, improve performance and security and add new features. A maintenance has been planned, please read the maintenance schedule details carefully.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance impact&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;color: rgb(68, 68, 68); clear: both; overflow-wrap: break-word; font-family: Muli, serif;&quot;&gt;Disconnections lasting up to 1 hour may occur for the affected services throughout the maintenance window&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance Type&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Replacement of a key network component&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Note&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Best regards,&lt;/p&gt;&lt;p&gt;The Sherweb Team&lt;/p&gt;</description>
  325.                        <link>https://status.sherweb.com/incident/533913</link>
  326.                        <guid>/533913/1162904</guid>
  327.                        <pubDate>Fri, 05 Apr 2024 22:00:00 -0400</pubDate>
  328.                            <s:customfields>[]</s:customfields>
  329.                    </item>
  330.                    <item>
  331.                        <title>M365 Backups powered by Veeam Maintenance</title>
  332.                        <description>&lt;p&gt;Dear customers and partners,&lt;br&gt;&lt;/p&gt;&lt;p&gt;As part of our commitment to providing high-quality services, we regularly update our infrastructure components to fix bugs, improve performance and security and add new features. A maintenance has been planned, please read the maintenance schedule details carefully.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance impact&lt;/span&gt;&lt;/p&gt;Backup jobs could take longer to complete.&lt;br&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance Type&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Network maintenance&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Note&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Best regards,&lt;/p&gt;&lt;p&gt;The Sherweb Team&lt;/p&gt;</description>
  333.                        <link>https://status.sherweb.com/incident/536705</link>
  334.                        <guid>/536705/1170579</guid>
  335.                        <pubDate>Thu, 04 Apr 2024 15:00:00 -0400</pubDate>
  336.                            <s:customfields>[]</s:customfields>
  337.                    </item>
  338.                    <item>
  339.                        <title>[EMERGENCY MAINTENANCE] M365 backup powered by Veeam</title>
  340.                        <description>&lt;p&gt;Maintenance completed.&lt;/p&gt;&lt;p&gt;The services are back to normal state.&lt;/p&gt;&lt;p&gt;All failed Exchange jobs from last night will be manually restarted.&lt;br&gt;&lt;/p&gt;</description>
  341.                        <link>https://status.sherweb.com/incident/536718</link>
  342.                        <guid>/536718/1170620</guid>
  343.                        <pubDate>Thu, 04 Apr 2024 10:56:00 -0400</pubDate>
  344.                            <s:customfields>[]</s:customfields>
  345.                    </item>
  346.                    <item>
  347.                        <title>[EMERGENCY MAINTENANCE] M365 backup powered by Veeam</title>
  348.                        <description>&lt;p data-renderer-start-pos=&quot;286&quot;&gt;Dear customers and partners,&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;316&quot;&gt;We are currently experiencing an issue that affects all Exchange backups. We have found the root cause and we will start working on mitigating the issue.&lt;br&gt;&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;502&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Components affected:&lt;/strong&gt;&lt;br&gt;M365 backup powered by Veeam (all Sites)&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;565&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Scheduled date and time EST (-5 UTC):&lt;/strong&gt;&lt;br&gt;Tuesday, April 4 at 10:30 AM&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;706&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Maintenance duration:&lt;/strong&gt;&lt;br&gt;4 hours&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;737&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Maintenance impact:&lt;/strong&gt;&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;758&quot;&gt;All services will be temporarily down for the maintenance duration.&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;827&quot;&gt;Restore jobs will have to be restarted by end user.&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;880&quot;&gt;All running backup jobs will be stopped then re-started after the maintenance by Sherweb&#x2019;s administrator.&lt;/p&gt;&lt;p data-renderer-start-pos=&quot;1023&quot;&gt;Best regards,&lt;br&gt;The Sherweb team&lt;/p&gt;&lt;p&gt;&lt;/p&gt;</description>
  349.                        <link>https://status.sherweb.com/incident/536718</link>
  350.                        <guid>/536718/1170602</guid>
  351.                        <pubDate>Thu, 04 Apr 2024 10:24:00 -0400</pubDate>
  352.                            <s:customfields>[]</s:customfields>
  353.                    </item>
  354.                    <item>
  355.                        <title>Potential issue detected on our services</title>
  356.                        <description>&lt;p&gt;Exchange 2016 services are now working normally again. All issues have been resolved.&lt;br&gt;&lt;/p&gt;</description>
  357.                        <link>https://status.sherweb.com/incident/536534</link>
  358.                        <guid>/536534/1170241</guid>
  359.                        <pubDate>Wed, 03 Apr 2024 18:23:00 -0400</pubDate>
  360.                            <s:customfields>[]</s:customfields>
  361.                    </item>
  362.                    <item>
  363.                        <title>Potential issue detected on our services</title>
  364.                        <description>&lt;p&gt;A possible issue affecting Exchange 2016 services has been detected. Symptoms include:&amp;nbsp;&amp;nbsp;&lt;span style=&quot;color: rgb(0, 0, 0); font-family: &amp;quot;Times New Roman&amp;quot;; font-size: medium;&quot;&gt;Some users are unable to access OWA and get an error after the credentials.&lt;/span&gt;&lt;/p&gt;&#xA;&lt;p&gt;Our system administrators are investigating to determine the cause and potential impact.&lt;/p&gt;&#xA;&lt;p&gt;Please check back with this status page for developments regarding this issue. &lt;br&gt;&#xA;Thank you for your patience. Our apologies for any inconvenience caused.&lt;/p&gt;&#xA;&lt;p&gt;Best regards, &lt;br&gt;&#xA;The Sherweb Technical Support Team&lt;/p&gt;&#xA;</description>
  365.                        <link>https://status.sherweb.com/incident/536534</link>
  366.                        <guid>/536534/1170174</guid>
  367.                        <pubDate>Wed, 03 Apr 2024 15:40:00 -0400</pubDate>
  368.                            <s:customfields>[]</s:customfields>
  369.                    </item>
  370.                    <item>
  371.                        <title>PBXPro queue failure</title>
  372.                        <description>&lt;p&gt;The issue is resolved&lt;/p&gt;</description>
  373.                        <link>https://status.sherweb.com/incident/536507</link>
  374.                        <guid>/536507/1170136</guid>
  375.                        <pubDate>Wed, 03 Apr 2024 14:53:00 -0400</pubDate>
  376.                            <s:customfields>[]</s:customfields>
  377.                    </item>
  378.                    <item>
  379.                        <title>SIP Server Maintenance</title>
  380.                        <description>&lt;p&gt;Maintenance was completed&lt;/p&gt;</description>
  381.                        <link>https://status.sherweb.com/incident/535433</link>
  382.                        <guid>/535433/1170072</guid>
  383.                        <pubDate>Wed, 03 Apr 2024 13:50:00 -0400</pubDate>
  384.                            <s:customfields>[]</s:customfields>
  385.                    </item>
  386.                    <item>
  387.                        <title>PBXPro queue failure</title>
  388.                        <description>&lt;p&gt;We are aware of call queues being unavailable at this time. We are working on restoring the service. All other features are working normally.&lt;/p&gt;</description>
  389.                        <link>https://status.sherweb.com/incident/536507</link>
  390.                        <guid>/536507/1170075</guid>
  391.                        <pubDate>Wed, 03 Apr 2024 13:30:00 -0400</pubDate>
  392.                            <s:customfields>[]</s:customfields>
  393.                    </item>
  394.                    <item>
  395.                        <title>Cloud PBX - Service disruption</title>
  396.                        <description>&lt;p&gt;The issue was resolved at 13h15.&lt;/p&gt;&lt;p&gt;We apologize for the inconvenience&lt;/p&gt;</description>
  397.                        <link>https://status.sherweb.com/incident/536525</link>
  398.                        <guid>/536525/1170144</guid>
  399.                        <pubDate>Wed, 03 Apr 2024 13:15:00 -0400</pubDate>
  400.                            <s:customfields>[]</s:customfields>
  401.                    </item>
  402.                    <item>
  403.                        <title>Cloud PBX - Service disruption</title>
  404.                        <description>&lt;p&gt;At around 12h45, we started observing issues with incoming calls getting rejected. During that time our Failover setup kicked in and was routing calls to your failover destination.&lt;/p&gt;&lt;p&gt;If you do not have a failover destination configured, please reach out to us to have it configured.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;</description>
  405.                        <link>https://status.sherweb.com/incident/536525</link>
  406.                        <guid>/536525/1170142</guid>
  407.                        <pubDate>Wed, 03 Apr 2024 12:45:00 -0400</pubDate>
  408.                            <s:customfields>[]</s:customfields>
  409.                    </item>
  410.                    <item>
  411.                        <title>Hosted Services Monthly Maintenance</title>
  412.                        <description>&lt;p&gt;Maintenance completed.&lt;/p&gt;&lt;p&gt;The services are back to normal state.&lt;/p&gt;</description>
  413.                        <link>https://status.sherweb.com/incident/531190</link>
  414.                        <guid>/531190/1169574</guid>
  415.                        <pubDate>Tue, 02 Apr 2024 15:53:00 -0400</pubDate>
  416.                            <s:customfields>[]</s:customfields>
  417.                    </item>
  418.                    <item>
  419.                        <title>Cumulus Portal Maintenance</title>
  420.                        <description>&lt;p&gt;Maintenance completed.&lt;/p&gt;&lt;p&gt;The services are back to normal state.&lt;/p&gt;</description>
  421.                        <link>https://status.sherweb.com/incident/535438</link>
  422.                        <guid>/535438/1169403</guid>
  423.                        <pubDate>Tue, 02 Apr 2024 06:51:00 -0400</pubDate>
  424.                            <s:customfields>[]</s:customfields>
  425.                    </item>
  426.                    <item>
  427.                        <title>Cumulus Portal Maintenance</title>
  428.                        <description>&lt;p&gt;Dear customers and partners,&lt;br&gt;&lt;/p&gt;&lt;p&gt;As part of our commitment to providing high-quality services, we regularly update our Partner portal to fix bugs, improve performance and add new features. A maintenance has been planned on the Partner portal. Please read the maintenance schedule details carefully.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance impact&lt;/span&gt;&lt;/p&gt;&lt;p&gt;The Partner portal will not be available during the maintenance.&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Maintenance Type&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Routine updates&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-weight: bolder;&quot;&gt;Note&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;Best regards,&lt;/p&gt;&lt;p&gt;The Sherweb Team&lt;/p&gt;</description>
  429.                        <link>https://status.sherweb.com/incident/535438</link>
  430.                        <guid>/535438/1167892</guid>
  431.                        <pubDate>Tue, 02 Apr 2024 06:30:00 -0400</pubDate>
  432.                            <s:customfields>[]</s:customfields>
  433.                    </item>
  434.                    <item>
  435.                        <title>QuickBooks Online Payroll - Planned System Mainentance</title>
  436.                        <description>auto-closed</description>
  437.                        <link>https://status.sherweb.com/incident/535526</link>
  438.                        <guid>/535526/1174021</guid>
  439.                        <pubDate>Sun, 31 Mar 2024 01:00:00 -0400</pubDate>
  440.                            <s:customfields>[]</s:customfields>
  441.                    </item>
  442.                    <item>
  443.                        <title>SIP Server Maintenance</title>
  444.                        <description>&lt;p&gt;Dear Valued Customers,&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;We would like to inform you that on Saturday, March 30th, at 05:00 AM Eastern Time, we will be performing maintenance on one of our SIP Servers (IP: 216.226.134.160 and 216.226.134.164). This is part of our commitment to providing you with the highest quality service.&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;During this time, you may experience a brief interruption in service, lasting only a few minutes. Our failover protocols will redirect calls to our alternative data centers, ensuring continued service. We apologize for any inconvenience this may cause and appreciate your understanding.&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;Thank you for your continued support. Should you have any concerns or require assistance, please do not hesitate to contact our customer service team.&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;Warm regards,&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: inherit;&quot;&gt;Technical support team&lt;br&gt;&lt;/span&gt;&lt;br&gt;&lt;/p&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;</description>
  445.                        <link>https://status.sherweb.com/incident/535433</link>
  446.                        <guid>/535433/1167876</guid>
  447.                        <pubDate>Sat, 30 Mar 2024 05:00:00 -0400</pubDate>
  448.                            <s:customfields>[]</s:customfields>
  449.                    </item>
  450.                    <item>
  451.                        <title>QuickBooks Online Payroll - Planned System Mainentance</title>
  452.                        <description>QuickBooks Online Payroll planned system mainentance. We apologize for the inconvenience that this may cause and hope to quickly complete the maintenance to minimize any disruption of service during this time!</description>
  453.                        <link>https://status.sherweb.com/incident/535526</link>
  454.                        <guid>/535526/1168254</guid>
  455.                        <pubDate>Sat, 30 Mar 2024 01:00:00 -0400</pubDate>
  456.                            <s:customfields>[]</s:customfields>
  457.                    </item>
  458.                    <item>
  459.                        <title>QuickBooks Online Payroll - Planned System Mainentance</title>
  460.                        <description>The scheduled maintenance has been completed.</description>
  461.                        <link>https://status.sherweb.com/incident/535538</link>
  462.                        <guid>/535538/1168276</guid>
  463.                        <pubDate>Fri, 29 Mar 2024 02:30:02 -0400</pubDate>
  464.                            <s:customfields>[]</s:customfields>
  465.                    </item>
  466.                    <item>
  467.                        <title>QuickBooks Online Payroll - Planned System Mainentance</title>
  468.                        <description>Scheduled maintenance is currently in progress. We will provide updates as necessary.</description>
  469.                        <link>https://status.sherweb.com/incident/535538</link>
  470.                        <guid>/535538/1168275</guid>
  471.                        <pubDate>Fri, 29 Mar 2024 01:00:02 -0400</pubDate>
  472.                            <s:customfields>[]</s:customfields>
  473.                    </item>
  474.                    <item>
  475.                        <title>QuickBooks Online Payroll - Planned System Mainentance</title>
  476.                        <description>QuickBooks Online Payroll planned system mainentance. We apologize for the inconvenience that this may cause and hope to quickly complete the maintenance to minimize any disruption of service during this time!</description>
  477.                        <link>https://status.sherweb.com/incident/535538</link>
  478.                        <guid>/535538/1168273</guid>
  479.                        <pubDate>Fri, 29 Mar 2024 01:00:00 -0400</pubDate>
  480.                            <s:customfields>[]</s:customfields>
  481.                    </item>
  482.                    <item>
  483.                        <title>QuickBooks Online Payroll - Planned System Mainentance</title>
  484.                        <description>Maintenance will begin as scheduled in 60 minutes.</description>
  485.                        <link>https://status.sherweb.com/incident/535538</link>
  486.                        <guid>/535538/1168274</guid>
  487.                        <pubDate>Fri, 29 Mar 2024 01:00:00 -0400</pubDate>
  488.                            <s:customfields>[]</s:customfields>
  489.                    </item>
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