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  1. <?xml version="1.0" encoding="utf-8"?>
  2. <rss version="2.0" xml:base="https://www.commerce.wa.gov.au"  xmlns:dc="http://purl.org/dc/elements/1.1/">
  3. <channel>
  4. <title>Department of Energy, Mines, Industry Regulation and Safety - Consumer Protection</title>
  5. <link>https://www.commerce.wa.gov.au/consumer-protection</link>
  6. <description>Develops, enforces and promotes legislation that protects consumers.
  7. </description>
  8. <language>en</language>
  9. <item>
  10. <title>Reminder for dealers about upcoming changes - Motor vehicle industry bulletin 21</title>
  11. <link>https://www.commerce.wa.gov.au/publications/reminder-dealers-about-upcoming-changes-motor-vehicle-industry-bulletin-21</link>
  12. <description>&lt;div class=&quot;field field-name-field-cnt-audience&quot;&gt;&lt;div class=&quot;label-inline&quot;&gt;This publication is for:&amp;nbsp;&lt;/div&gt;&lt;a href=&quot;/who-we-assist/motor-industry&quot;&gt;Motor industry&lt;/a&gt;&lt;a href=&quot;/who-we-assist/licence-holders&quot;&gt;Licence holders&lt;/a&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-body&quot;&gt;&lt;p&gt;10 May 2024&lt;/p&gt;
  13. &lt;h3&gt;&lt;strong&gt;Reminder for dealers about upcoming changes&lt;/strong&gt;&lt;/h3&gt;
  14. &lt;p&gt;From 7 June 2024, dealers must disclose whether a second hand vehicle they sell has been listed as a repairable write-off on the written-off vehicle register.&lt;/p&gt;
  15. &lt;p&gt;A &lt;a href=&quot;/publications/changes-motor-vehicle-dealers-sales-regulations-motor-vehicle-industry-bulletin-20-0&quot;&gt;previous bulletin&lt;/a&gt; provides further information about the changes to the Motor Vehicle Dealers (Sales) Regulations 1974. The prescribed forms and vehicle sale contract are changing.  Dealers should make sure they are familiar with the new requirements, including new prescribed forms.&lt;/p&gt;
  16. &lt;p&gt;&lt;strong&gt;Summary of changes – prescribed forms&lt;/strong&gt;&lt;br /&gt;
  17. The updated forms are now available to &lt;a href=&quot;/publications/prescribed-sales-forms-motor-vehicle-dealers&quot;&gt;download &lt;/a&gt;on Consumer Protection’s website. All dealers must use the new forms from 7 June 2024.  The forms are:&lt;/p&gt;
  18. &lt;p&gt;&lt;strong&gt;Form 4 – Vehicle particulars&lt;/strong&gt;&lt;/p&gt;
  19. &lt;p&gt;&lt;u&gt;What has changed:&lt;/u&gt;&lt;br /&gt;
  20. Form 4 is the form that must be used with any second hand vehicle, including a motor cycle, that is displayed for sale.  Dealers who sell vehicles and motor cycles must complete all the details on Form 4.  New details include:&lt;/p&gt;
  21. &lt;ul&gt;&lt;li&gt;A Yes/No box indicating whether the statutory warranty under the Motor Vehicle Dealers Act applies to the vehicle.&lt;/li&gt;
  22. &lt;li&gt;A Yes/No box indicating whether the vehicle has been recorded as a repairable write-off on any written-off vehicle register.&lt;/li&gt;
  23. &lt;/ul&gt;&lt;p&gt;Minor changes have also been made to the wording on Form 4.  Form 4 no longer contains details about the statutory warranty. This information must be given to a purchaser as a separate form (outlined below).&lt;/p&gt;
  24. &lt;p&gt;&lt;strong&gt;Form 5 – Notice of defects excluded from warranty&lt;/strong&gt;&lt;/p&gt;
  25. &lt;p&gt;&lt;u&gt;What has changed:&lt;/u&gt;&lt;br /&gt;
  26. Minor amendments to Form 5 have been made to:&lt;/p&gt;
  27. &lt;ul&gt;&lt;li&gt;Delete the reference to a chassis number.&lt;/li&gt;
  28. &lt;li&gt;Refer to mileage as “kms/miles”.&lt;/li&gt;
  29. &lt;li&gt;Update the web address for the Department.&lt;/li&gt;
  30. &lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Form 5A – Information statement – statutory warranty (for vehicles, other than motor cycles), and Form 5A – Information statement – statutory warranty (for motor cycles)&lt;/strong&gt;&lt;/p&gt;
  31. &lt;p&gt;&lt;u&gt;What has changed:&lt;/u&gt;&lt;br /&gt;
  32. Form 5A is a new form. It contains information about the statutory warranty that applies to a vehicle, including a motor cycle.  Two versions of Form 5A are available to download:&lt;/p&gt;
  33. &lt;ol&gt;&lt;li&gt;Form 5A for vehicles, other than motor cycles, has information about ‘The Used Car Warranty’.&lt;/li&gt;
  34. &lt;li&gt;Form 5A for motor cycles has information about ‘The Used Bike Warranty’.&lt;/li&gt;
  35. &lt;/ol&gt;&lt;p&gt;The statutory warranty information was previously part of Form 4. If a statutory warranty applies to a vehicle, including a motor cycle, Form 5A must be given to the purchaser.&lt;/p&gt;
  36. &lt;p&gt;&lt;strong&gt;Form 6 – Information statement – no statutory warranty&lt;/strong&gt;&lt;/p&gt;
  37. &lt;p&gt;&lt;u&gt;What has changed:&lt;/u&gt;&lt;br /&gt;
  38. Form 6 has been amended and is now an information statement that must be given to a purchaser if a vehicle, including a motor cycle, is not covered by the statutory warranty. Minor changes have also been made to the wording on Form 6.&lt;/p&gt;
  39. &lt;p&gt;&lt;strong&gt;Summary of changes – vehicle sale contract&lt;/strong&gt;&lt;br /&gt;
  40. The vehicle sale contract has changed.  Clause 8 of the vehicle sale contract has been amended to protect consumers and provide clarity for dealers by inserting a new clause which states that any amount sought by the dealer when the contract has been cancelled and the purchaser has breached the contract must be a genuine estimate of the dealer’s loss.&lt;/p&gt;
  41. &lt;p&gt;Pre-estimated damages are still limited to a maximum of 5%. From 7 June 2024 all vehicle sale contracts must include the amended clause 8.&lt;/p&gt;
  42. &lt;p&gt;&lt;strong&gt;Further information&lt;/strong&gt;&lt;br /&gt;
  43. The &lt;a href=&quot;/publications/changes-motor-vehicle-dealers-sales-regulations-motor-vehicle-industry-bulletin-20-0&quot;&gt;previous bulletin&lt;/a&gt; contains additional information and Frequently Asked Questions.   If you have any questions or would like more information about these changes, please contact Consumer Protection on 1300 30 40 54 or by &lt;a href=&quot;mailto:automotive@dmirs.wa.gov.au&quot;&gt;email&lt;/a&gt;.&lt;/p&gt;
  44. &lt;/div&gt;&lt;div class=&quot;field field-name-field-publication-division&quot;&gt;Consumer Protection&lt;/div&gt;&lt;div class=&quot;field field-name-field-publication-type&quot;&gt;Bulletin&lt;/div&gt;&lt;div class=&quot;field field-name-changed-date&quot;&gt;Last updated 10 May 2024&lt;/div&gt;&lt;div class=&quot;field field-name-post-date&quot;&gt;First published 10 May 2024&lt;/div&gt;</description>
  45. <pubDate>Fri, 10 May 2024 01:21:46 +0000</pubDate>
  46. <dc:creator>todonnell</dc:creator>
  47. <guid isPermaLink="false">12608 at https://www.commerce.wa.gov.au</guid>
  48. <comments>https://www.commerce.wa.gov.au/publications/reminder-dealers-about-upcoming-changes-motor-vehicle-industry-bulletin-21#comments</comments>
  49. </item>
  50. <item>
  51. <title>Commissioner&#039;s Blog: Expert advice for buying a gift card this Mother’s Day</title>
  52. <link>https://www.commerce.wa.gov.au/announcements/commissioners-blog-expert-advice-buying-gift-card-mothers-day</link>
  53. <description>&lt;div class=&quot;field field-name-field-cnt-audience&quot;&gt;&lt;div class=&quot;label-inline&quot;&gt;This announcement is for:&amp;nbsp;&lt;/div&gt;&lt;a href=&quot;/who-we-assist/consumer&quot;&gt;Consumer&lt;/a&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-body&quot;&gt;&lt;p&gt;Gift cards might be considered a lazy gift… but you know what’s worse? Giving Mum a pressie she doesn’t like, want, or need for Mother’s Day. With her special day just around corner, Consumer Protection has some advice for you if you’re thinking about giving Mum a gift card or voucher to her favourite store or local business.&lt;/p&gt;
  54. &lt;p&gt; &lt;/p&gt;
  55. &lt;p&gt;A minimum three-year expiry period applies to most gift cards and the expiry date must be clearly displayed. This means you can easily see and challenge the date if they get it wrong. It also ensures the recipient of your gift won’t be caught out not knowing when it will expire.&lt;/p&gt;
  56. &lt;p&gt; &lt;/p&gt;
  57. &lt;p&gt;There are some exemptions to this such as free promotional or bonus gift cards, like a $50 wine voucher valid for one month that is mailed to a consumer as a free bonus with a purchased item.&lt;/p&gt;
  58. &lt;p&gt; &lt;/p&gt;
  59. &lt;p&gt;Businesses cannot charge post-purchase fees or administration charges that reduce the value of the gift card. These could be activation, account-keeping, and balance enquiry fees.&lt;/p&gt;
  60. &lt;p&gt; &lt;/p&gt;
  61. &lt;p&gt;Other terms and conditions that come with gift cards can vary for every business, so it’s best to check if there’s any spending limits, how the business will give change if the full amount isn’t spent, which stores accept the voucher (particularly important for shopping centre vouchers), if a lost or stolen card can be replaced and how to check the remaining balance.&lt;/p&gt;
  62. &lt;p&gt; &lt;/p&gt;
  63. &lt;p&gt;It’s estimated more than a third of gift cards go unused and an unused gift card is virtually a donation to the retailer. Three years is a long time to spend a gift card but it’s also a long time to forget. Suggest Mum puts a reminder in her phone or calendar to use the voucher before it expires.&lt;/p&gt;
  64. &lt;p&gt; &lt;/p&gt;
  65. &lt;p&gt;It’s also a good idea to use a gift card sooner rather than later, as you can’t be certain the retailer will still be around three years down the track.  Unspent gift cards may become worthless if a business goes bust, closes its doors or changes owners.&lt;/p&gt;
  66. &lt;p&gt; &lt;/p&gt;
  67. &lt;p&gt;Gift vouchers are like cash – if mum loses it, she can’t claim it, so ask her to keep it in a secure place until she’s ready to go shopping.&lt;/p&gt;
  68. &lt;p&gt; &lt;/p&gt;
  69. &lt;p&gt;More information on the rules, including a list of questions to ask when buying gift cards and vouchers, can be found on our &lt;a href=&quot;/consumer-protection/gift-vouchers-and-cards&quot;&gt;website&lt;/a&gt; at consumerprotection.wa.gov.au.&lt;/p&gt;
  70. &lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-division&quot;&gt;Consumer Protection&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-type&quot;&gt;Media release&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-date&quot;&gt;&lt;span class=&quot;date-display-single&quot;&gt;09 May 2024&lt;/span&gt;&lt;/div&gt;</description>
  71. <pubDate>Thu, 09 May 2024 03:22:16 +0000</pubDate>
  72. <dc:creator>fpennington</dc:creator>
  73. <guid isPermaLink="false">12604 at https://www.commerce.wa.gov.au</guid>
  74. <comments>https://www.commerce.wa.gov.au/announcements/commissioners-blog-expert-advice-buying-gift-card-mothers-day#comments</comments>
  75. </item>
  76. <item>
  77. <title>Alert to Perth motorists - fill up now to beat the petrol price rise</title>
  78. <link>https://www.commerce.wa.gov.au/announcements/alert-perth-motorists-fill-now-beat-petrol-price-rise-103</link>
  79. <description>&lt;div class=&quot;field field-name-field-cnt-audience&quot;&gt;&lt;div class=&quot;label-inline&quot;&gt;This announcement is for:&amp;nbsp;&lt;/div&gt;&lt;a href=&quot;/who-we-assist/consumer&quot;&gt;Consumer&lt;/a&gt;&lt;a href=&quot;/who-we-assist/petroleum-operator&quot;&gt;Petroleum operator&lt;/a&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-body&quot;&gt;&lt;p&gt;Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.&lt;/p&gt;
  80. &lt;p&gt; &lt;/p&gt;
  81. &lt;p&gt;FuelWatch reports that, from 6am tomorrow (Wednesday 8 May 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 31 cents per litre (cpl) to 212.5 cpl with 7-Eleven hiking up to 229.9 cpl; BP and Coles Express up to 227.9 cpl; Vibe up to 227.5 cpl; Ampol up to 226.9 cpl; EG Ampol up to 225.9 cpl; and Caltex up to 223.9 cpl.&lt;/p&gt;
  82. &lt;p&gt; &lt;/p&gt;
  83. &lt;p&gt;Despite the average hike tomorrow, there are still 44 individual sites offering prices below 180 cpl, so consumers should check the FuelWatch website to find the lowest price near them. Buying fuel from the cheapest site rather than the most expensive, a difference of 55 cpl, means motorists can potentially save $33 on a 60 litre tank.&lt;/p&gt;
  84. &lt;p&gt; &lt;/p&gt;
  85. &lt;p&gt;Tuesday’s cheapest ULP is available for:&lt;/p&gt;
  86. &lt;ul&gt;&lt;li&gt;177.9 cpl at EG Ampol Brabham in the East;&lt;/li&gt;
  87. &lt;li&gt;176.9 cpl at BP Singleton and EG Ampol South Lake in the South; and&lt;/li&gt;
  88. &lt;li&gt;175.3 cpl at Burk Bassendean in the North.&lt;/li&gt;
  89. &lt;/ul&gt;&lt;p&gt; &lt;/p&gt;
  90. &lt;p&gt;Wednesday’s cheapest ULP will be available for:&lt;/p&gt;
  91. &lt;ul&gt;&lt;li&gt;179.9 cpl at Atlas Fuel Forrestfield, FastFuel 24/7, Glen Forrest Fuel, S24 Sawyers Valley and Shell High Wycombe in the East;&lt;/li&gt;
  92. &lt;li&gt;174.7 cpl at Costco Perth Airport (membership based) and 174.9 cpl at Atlas Fuel Ascot and Atlas Fuel Welshpool in the South; and&lt;/li&gt;
  93. &lt;li&gt;174.9 cpl at Atlas Fuel Caversham in the North.&lt;/li&gt;
  94. &lt;/ul&gt;&lt;p&gt; &lt;/p&gt;
  95. &lt;p&gt;To find the cheapest fuel at any time, check the mobile compatible &lt;a href=&quot;http://www.fuelwatch.wa.gov.au/&quot;&gt;www.fuelwatch.wa.gov.au&lt;/a&gt; site which features an interactive map. After 2.30pm each day both today’s and tomorrow’s prices are available. Also, get a daily update by subscribing to free email alerts or phone 1300 30 40 54. If you want to understand more about how FuelWatch works, go to &lt;a href=&quot;http://www.fuelwatch.wa.gov.au/about/works&quot;&gt;www.fuelwatch.wa.gov.au/about/works&lt;/a&gt;.&lt;/p&gt;
  96. &lt;p&gt;&amp;lt;ENDS&amp;gt;&lt;/p&gt;
  97. &lt;p&gt; &lt;/p&gt;
  98. &lt;p&gt;&lt;strong&gt;Media Contact:&lt;/strong&gt; &lt;a href=&quot;mailto:cpmedia@dmirs.wa.gov.au&quot;&gt;cpmedia@dmirs.wa.gov.au&lt;/a&gt;&lt;/p&gt;
  99. &lt;p&gt; &lt;/p&gt;
  100. &lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-division&quot;&gt;Consumer Protection&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-type&quot;&gt;Media release&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-date&quot;&gt;&lt;span class=&quot;date-display-single&quot;&gt;07 May 2024&lt;/span&gt;&lt;/div&gt;</description>
  101. <pubDate>Tue, 07 May 2024 06:45:26 +0000</pubDate>
  102. <dc:creator>fpennington</dc:creator>
  103. <guid isPermaLink="false">12603 at https://www.commerce.wa.gov.au</guid>
  104. <comments>https://www.commerce.wa.gov.au/announcements/alert-perth-motorists-fill-now-beat-petrol-price-rise-103#comments</comments>
  105. </item>
  106. <item>
  107. <title>Prescribed sales forms for motor vehicle dealers</title>
  108. <link>https://www.commerce.wa.gov.au/publications/prescribed-sales-forms-motor-vehicle-dealers</link>
  109. <description>&lt;div class=&quot;field field-name-field-cnt-audience&quot;&gt;&lt;div class=&quot;label-inline&quot;&gt;This publication is for:&amp;nbsp;&lt;/div&gt;&lt;a href=&quot;/who-we-assist/motor-industry&quot;&gt;Motor industry&lt;/a&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-field-publication-documents&quot;&gt;&lt;div class=&quot;label-inline&quot;&gt;Documents:&amp;nbsp;&lt;/div&gt;&lt;!-- scald=11293:sdl_editor_representation --&gt;&lt;div class=&#039;image&#039;&gt;&lt;img src=&quot;https://www.commerce.wa.gov.au/sites/all/modules/contrib/scald_file/icons/application_vnd.openxmlformats_officedocument.wordprocessingml.document.png&quot; class=&quot;scald-file-icon&quot; alt=&quot;file type icon&quot; /&gt;
  110. &lt;a href=&quot;https://www.commerce.wa.gov.au/sites/default/files/atoms/files/form1mvdealersregister.docx&quot; title=&quot;Form 1 - MV Dealer’s register &quot;&gt;
  111.  Form 1 - MV Dealer’s register &lt;/a&gt;
  112. &lt;/div&gt;&lt;!-- END scald=11293 --&gt;&lt;!-- scald=11294:sdl_editor_representation --&gt;&lt;div class=&#039;image&#039;&gt;&lt;img src=&quot;https://www.commerce.wa.gov.au/sites/all/modules/contrib/scald_file/icons/application_pdf.png&quot; class=&quot;scald-file-icon&quot; alt=&quot;file type icon&quot; /&gt;
  113. &lt;a href=&quot;https://www.commerce.wa.gov.au/sites/default/files/atoms/files/form4mvdealersparticular.pdf&quot; title=&quot;Form 4 - Vehicle particulars&quot;&gt;
  114.  Form 4 - Vehicle particulars&lt;/a&gt;
  115. &lt;/div&gt;&lt;!-- END scald=11294 --&gt;&lt;!-- scald=11295:sdl_editor_representation --&gt;&lt;div class=&#039;image&#039;&gt;&lt;img src=&quot;https://www.commerce.wa.gov.au/sites/all/modules/contrib/scald_file/icons/application_pdf.png&quot; class=&quot;scald-file-icon&quot; alt=&quot;file type icon&quot; /&gt;
  116. &lt;a href=&quot;https://www.commerce.wa.gov.au/sites/default/files/atoms/files/form5mvdealersexludeddefects.pdf&quot; title=&quot;Form 5 - Notice of excluded defects&quot;&gt;
  117.  Form 5 - Notice of excluded defects&lt;/a&gt;
  118. &lt;/div&gt;&lt;!-- END scald=11295 --&gt;&lt;!-- scald=11296:sdl_editor_representation --&gt;&lt;div class=&#039;image&#039;&gt;&lt;img src=&quot;https://www.commerce.wa.gov.au/sites/all/modules/contrib/scald_file/icons/application_pdf.png&quot; class=&quot;scald-file-icon&quot; alt=&quot;file type icon&quot; /&gt;
  119. &lt;a href=&quot;https://www.commerce.wa.gov.au/sites/default/files/atoms/files/form5acarstatwarranty.pdf&quot; title=&quot;Form 5A - Information statement - statutory warranty (Car)&quot;&gt;
  120.  Form 5A - Information statement - statutory warranty (Car)&lt;/a&gt;
  121. &lt;/div&gt;&lt;!-- END scald=11296 --&gt;&lt;!-- scald=11297:sdl_editor_representation --&gt;&lt;div class=&#039;image&#039;&gt;&lt;img src=&quot;https://www.commerce.wa.gov.au/sites/all/modules/contrib/scald_file/icons/application_pdf.png&quot; class=&quot;scald-file-icon&quot; alt=&quot;file type icon&quot; /&gt;
  122. &lt;a href=&quot;https://www.commerce.wa.gov.au/sites/default/files/atoms/files/form5amotorcyclestatwarranty.pdf&quot; title=&quot;Form 5A - Information statement - statutory warranty (Motorcycle)&quot;&gt;
  123.  Form 5A - Information statement - statutory warranty (Motorcycle)&lt;/a&gt;
  124. &lt;/div&gt;&lt;!-- END scald=11297 --&gt;&lt;!-- scald=11298:sdl_editor_representation --&gt;&lt;div class=&#039;image&#039;&gt;&lt;img src=&quot;https://www.commerce.wa.gov.au/sites/all/modules/contrib/scald_file/icons/application_pdf.png&quot; class=&quot;scald-file-icon&quot; alt=&quot;file type icon&quot; /&gt;
  125. &lt;a href=&quot;https://www.commerce.wa.gov.au/sites/default/files/atoms/files/form6mvdealersnowarranty.pdf&quot; title=&quot;Form 6 – Vehicle not provided with warranty&quot;&gt;
  126.  Form 6 – Vehicle not provided with warranty&lt;/a&gt;
  127. &lt;/div&gt;&lt;!-- END scald=11298 --&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-body&quot;&gt;&lt;div class=&quot;orange-wrap&quot;&gt;
  128. &lt;p&gt;Please note: All dealers must use the new forms from 7 June 2024. You can start preparing now. &lt;/p&gt;
  129. &lt;p&gt;In the meantime, continue using the current forms which can be found on &lt;a href=&quot;/consumer-protection/infringements-forms-and-publications-motor-vehicle-dealers&quot;&gt;Infringements, forms and publications - Motor vehicle dealers&lt;/a&gt;.&lt;/p&gt;
  130. &lt;/div&gt;
  131. &lt;p&gt;&lt;span&gt;Licensed dealers must use certain forms as set out in the Motor Vehicle Dealers (Sales) Regulations 1974.&lt;/span&gt;&lt;/p&gt;
  132. &lt;h3&gt;&lt;span&gt;&lt;strong&gt;Form 1 - MV Dealer&#039;s register&lt;/strong&gt; &lt;/span&gt;&lt;/h3&gt;
  133. &lt;p&gt;Form 1 provides a dealer&#039;s register of transactions which must be maintained at each authorised premises of the dealership.&lt;/p&gt;
  134. &lt;p&gt;Alternatively, dealers can use an electronic register which must comply with Regulation 4A of the Motor Vehicle Dealers (Sales) Regulations. &lt;/p&gt;
  135. &lt;h3&gt;&lt;strong&gt;Form 4 - Vehicle particulars&lt;/strong&gt;&lt;/h3&gt;
  136. &lt;p&gt;Form 4 describes particulars about a vehicle that is being sold and is the form that must be used for very second hand vehicle, including motorcycles.&lt;/p&gt;
  137. &lt;h3&gt;&lt;strong&gt;Form 5 - Notice of excluded defects&lt;/strong&gt;&lt;/h3&gt;
  138. &lt;p&gt;Form 5 may be used by the dealer to notify a buyer of an exisiting defect if the dealer proposes to exclude the defect from the statutory warranty and/or to advise the buyer of an estimated repair cost. &lt;/p&gt;
  139. &lt;h3&gt;&lt;strong&gt;Form 5A - Information statement - statutory warranty (Car)&lt;/strong&gt;&lt;/h3&gt;
  140. &lt;p&gt;Form 5A advises buyers that the car is covered by the statutory warranty under the &lt;em&gt;Motor Vehicle Dealers Act 1973&lt;/em&gt;.&lt;/p&gt;
  141. &lt;p&gt;If the car is covered by the statutory warranty, you must give the Form 5A to the purchaser before you sell the car. &lt;/p&gt;
  142. &lt;h3&gt;&lt;strong&gt;Form 5A - Information statement - statutory warranty (Motor cycle)&lt;/strong&gt;&lt;/h3&gt;
  143. &lt;p&gt;Form 5A advises buyers that the motorcycle is covered by the statutory warranty under the &lt;em&gt;Motor Vehicle Dealers Act 1973.&lt;/em&gt;&lt;/p&gt;
  144. &lt;p&gt;If the motorcycle is covered by the statutory warranty, you must give the Form 5A to the purchaser before you sell the motorcycle.&lt;/p&gt;
  145. &lt;h3&gt;&lt;strong&gt;Form 6 - Vehicle not provided with warranty&lt;/strong&gt;&lt;/h3&gt;
  146. &lt;p&gt;Form 6 advises buyers that the vehicle is not covered by the statutory warranty under the &lt;em&gt;Motor Vehicle Dealers Act 1973.&lt;/em&gt;&lt;/p&gt;
  147. &lt;p&gt;If the car or motorcycle is not covered by the statutory warranty, you must give the Form 6 to the purchaser before you sell the vehicle. &lt;/p&gt;
  148. &lt;p&gt; &lt;/p&gt;
  149. &lt;/div&gt;&lt;div class=&quot;field field-name-field-publication-division&quot;&gt;Consumer Protection&lt;/div&gt;&lt;div class=&quot;field field-name-field-publication-type&quot;&gt;Form – registration&lt;/div&gt;&lt;div class=&quot;field field-name-changed-date&quot;&gt;Last updated 10 May 2024&lt;/div&gt;&lt;div class=&quot;field field-name-post-date&quot;&gt;First published 07 May 2024&lt;/div&gt;</description>
  150. <pubDate>Tue, 07 May 2024 01:50:18 +0000</pubDate>
  151. <dc:creator>wchan</dc:creator>
  152. <guid isPermaLink="false">12600 at https://www.commerce.wa.gov.au</guid>
  153. <comments>https://www.commerce.wa.gov.au/publications/prescribed-sales-forms-motor-vehicle-dealers#comments</comments>
  154. </item>
  155. <item>
  156. <title>New incentive scheme for property owners to fill empty homes</title>
  157. <link>https://www.commerce.wa.gov.au/announcements/new-incentive-scheme-property-owners-fill-empty-homes</link>
  158. <description>&lt;div class=&quot;field field-name-field-cnt-audience&quot;&gt;&lt;div class=&quot;label-inline&quot;&gt;This announcement is for:&amp;nbsp;&lt;/div&gt;&lt;a href=&quot;/who-we-assist/home-buyer-owner&quot;&gt;Home buyer / owner&lt;/a&gt;&lt;a href=&quot;/who-we-assist/tenant&quot;&gt;Tenant&lt;/a&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-body&quot;&gt;&lt;div class=&quot;block block-layout-builder&quot;&gt;
  159. &lt;div class=&quot;block block-layout-builder block-field-blocknodemedia-statementbody&quot;&gt;
  160. &lt;div class=&quot;clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden&quot;&gt;
  161. &lt;div class=&quot;field__items&quot;&gt;
  162. &lt;div class=&quot;field__item&quot; id=&quot;media-statement-content&quot;&gt;
  163. &lt;ul&gt;&lt;li&gt;New $5,000 incentive to convert vacant properties into long-term rental homes&lt;/li&gt;
  164. &lt;li&gt;Scheme is the Cook Government&#039;s latest initiative to boost housing supply&lt;/li&gt;
  165. &lt;li&gt;Six-month extension for successful Short-Term Rental Accommodation (STRA) Incentive Scheme, to return even more properties to the long-term rental market&lt;/li&gt;
  166. &lt;/ul&gt;&lt;p&gt;The Cook Labor Government will offer $5,000 incentives to vacant property owners to bring them onto the long-term rental market for Western Australians to lease.&lt;/p&gt;
  167. &lt;p&gt;Funded as part of the 2024-25 State Budget, the new $5 million &lt;a href=&quot;https://www.wa.gov.au/organisation/department-of-energy-mines-industry-regulation-and-safety/vacant-property-rental-incentive-scheme&quot;&gt;Vacant Property Rental Incentive Scheme&lt;/a&gt; will offer payments to owners of up to 1,000 vacant properties who are willing to provide a minimum 12-month lease agreement to new long-term tenants&lt;em&gt;.&lt;/em&gt; Payments will be made to the property owner once the dwelling has been leased and occupied.&lt;/p&gt;
  168. &lt;p&gt;To qualify for the $5,000 payment, the vacant property must meet a number of conditions, including that it:&lt;/p&gt;
  169. &lt;ul&gt;&lt;li&gt;has been vacant for at least six months;&lt;/li&gt;
  170. &lt;li&gt;is a single self-contained property with its own bathroom, kitchen and toilet (spare rooms or ancillary buildings, like granny flats, will not be eligible); and&lt;/li&gt;
  171. &lt;li&gt;has not been used to receive a payment under the STRA Incentive Scheme.&lt;/li&gt;
  172. &lt;/ul&gt;&lt;p&gt;The property must be tenanted for the full period of the minimum 12-month lease. If the lease is broken during that time, the property must be re-let on the long-term market within six weeks for the owner to avoid having to pay the grant money back.&lt;/p&gt;
  173. &lt;p&gt;This new initiative follows the successful implementation of the Government&#039;s &lt;a href=&quot;https://www.wa.gov.au/organisation/department-of-energy-mines-industry-regulation-and-safety/short-term-rental-accommodation-incentive-scheme&quot;&gt;STRA Incentive Scheme&lt;/a&gt;, which has already prompted 150 owners to take up the $10,000 incentive payments and switch their properties from short stay accommodation to the long-term rental market.&lt;/p&gt;
  174. &lt;p&gt;Applications for the STRA Incentive Scheme were due to close on 8 May 2024, but will now remain open until 8 November 2024, to allow more time for owners to make the switch.&lt;/p&gt;
  175. &lt;p&gt;&lt;strong&gt;Comments attributed to Premier Roger Cook:&lt;/strong&gt;&lt;/p&gt;
  176. &lt;p&gt;&quot;Western Australia&#039;s nation-leading economy and attractive lifestyle are driving significant demand for housing, so we are leaving no stone unturned in our work to boost supply of homes.&lt;/p&gt;
  177. &lt;p&gt;&quot;My Government&#039;s 2024-25 State Budget will fund a range of new measures to get more Western Australians into existing and new homes, including our Vacant Property Rental Incentive Scheme and continued support for building and construction apprentices to finish their training.&lt;/p&gt;
  178. &lt;p&gt;&quot;Modelled on our successful Short-Term Rental Accommodation Incentive Scheme, this latest offer is designed to address the issue of much-needed properties sitting vacant and make them available for rent.&quot;  &lt;/p&gt;
  179. &lt;p&gt;&lt;strong&gt;Comments attributed to Treasurer Rita Saffioti:&lt;/strong&gt;&lt;/p&gt;
  180. &lt;p&gt;&quot;This initiative has the potential to bring up to 1,000 properties back onto the rental market that would otherwise be sitting vacant and unused and, most importantly, could support up to 1,000 Western Australian households to find a long-term rental.&lt;/p&gt;
  181. &lt;p&gt;&quot;We&#039;ve always said that our Government continues to do everything it can to ease pressure on the housing market, thinking outside the box with innovative policies and schemes like this, and I certainly encourage any eligible homeowner with a vacant property to consider taking this up.&quot;&lt;/p&gt;
  182. &lt;p&gt;&lt;strong&gt;Comments attributed to Commerce Minister Sue Ellery:&lt;/strong&gt;&lt;/p&gt;
  183. &lt;p&gt;&quot;The Vacant Property Rental Incentive Scheme is the latest in a series of initiatives by the Cook Government to increase housing stock across Western Australia.&lt;/p&gt;
  184. &lt;p&gt;&quot;With the success of the $10,000 STRA Incentive Scheme bringing properties back onto the long-term rental market, we hope to boost those numbers further through this new initiative, along with extending the STRA incentive scheme.&quot;&lt;/p&gt;
  185. &lt;p&gt;&lt;strong&gt;Comments attributed to Planning and Housing Minister John Carey:&lt;/strong&gt;&lt;/p&gt;
  186. &lt;p&gt;&quot;Our Government continues to think outside the box and look at a range of measures, not just to provide new housing, but to better utilise existing stock to boost housing supply across the continuum.&lt;/p&gt;
  187. &lt;p&gt;&quot;This measure complements our other initiatives - including stronger regulation for short-term rental accommodation, which will require metropolitan short-term rentals to get planning approval and our $10,000 incentive for STRA property owners to return their properties to the rental market.&quot;&lt;/p&gt;
  188. &lt;div&gt; &lt;/div&gt;
  189. &lt;/div&gt;
  190. &lt;/div&gt;
  191. &lt;/div&gt;
  192. &lt;/div&gt;
  193. &lt;/div&gt;
  194. &lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-division&quot;&gt;Consumer Protection&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-type&quot;&gt;Media release&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-date&quot;&gt;&lt;span class=&quot;date-display-single&quot;&gt;07 May 2024&lt;/span&gt;&lt;/div&gt;</description>
  195. <pubDate>Tue, 07 May 2024 01:37:21 +0000</pubDate>
  196. <dc:creator>fpennington</dc:creator>
  197. <guid isPermaLink="false">12599 at https://www.commerce.wa.gov.au</guid>
  198. <comments>https://www.commerce.wa.gov.au/announcements/new-incentive-scheme-property-owners-fill-empty-homes#comments</comments>
  199. </item>
  200. <item>
  201. <title>Commissioner&#039;s Blog: Shedding light on dark patterns</title>
  202. <link>https://www.commerce.wa.gov.au/announcements/commissioners-blog-shedding-light-dark-patterns</link>
  203. <description>&lt;div class=&quot;field field-name-field-cnt-audience&quot;&gt;&lt;div class=&quot;label-inline&quot;&gt;This announcement is for:&amp;nbsp;&lt;/div&gt;&lt;a href=&quot;/who-we-assist/consumer&quot;&gt;Consumer&lt;/a&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-body&quot;&gt;&lt;p&gt;As the cost of living continues to pinch, most people are looking for ways to save a bit of money, but some businesses use sneaky tricks to make us spend more than intended.&lt;/p&gt;
  204. &lt;p&gt; &lt;/p&gt;
  205. &lt;p&gt;Dark patterns are tactics used to nudge, manipulate or trick you into spending more than planned or providing personal data that isn’t needed.&lt;/p&gt;
  206. &lt;p&gt; &lt;/p&gt;
  207. &lt;p&gt;These tactics can be used in many situations, but the place you will see them most often is on digital channels such as online platforms, shopping websites and apps.&lt;/p&gt;
  208. &lt;p&gt; &lt;/p&gt;
  209. &lt;p&gt;From scarcity cues designed to create a fear of missing out (FOMO), trick questions to get you to choose an option you may not want, to subscriptions that are easy to sign up to but difficult to cancel, to shaming you with loaded language designed to make you feel silly or worried if you don’t agree to buying a product or service, dark patterns can create consumer harm by eroding consumer trust and placing a strain on budgets.&lt;/p&gt;
  210. &lt;p&gt; &lt;/p&gt;
  211. &lt;p&gt;A whopping 83 per cent of Australians have experienced negative consequences after falling victim to dark patterns according to a Consumer Policy Research Centre study. They reported financial harm or a feeling of being manipulated, and a quarter of Australians said dark patterns led them to share more personal information than they wanted.&lt;/p&gt;
  212. &lt;p&gt; &lt;/p&gt;
  213. &lt;p&gt;The research also showed younger consumers (aged between 18 and 28 years) are even more negatively impacted by dark patterns. They are more likely to part with more of their money and their personal information than any other age group. This impacts their financial wellbeing and means more businesses have access to their personal information.&lt;/p&gt;
  214. &lt;p&gt; &lt;/p&gt;
  215. &lt;p&gt;If you spot dark patterns and don’t want to accept them, choose a different retailer, or shop in store.  To avoid post-purchase regret don’t be rushed into buying something, shop around and stick to your budget, make sure the website is reputable or even ask friends and family for recommendations. It’s also important to know your consumer rights so make sure you read the fine print before clicking ‘buy’, keep your proof of purchase and know when you’re entitled to a refund, repair or replacement.&lt;/p&gt;
  216. &lt;p&gt; &lt;/p&gt;
  217. &lt;p&gt;While it may be tempting to sign up to a newsletter to get a discount, make sure you’re not sharing more personal information than you want to. Before you sign up to a subscription service be aware of any ongoing fees, read and understand the terms and conditions, and check what the process will be to cancel.&lt;/p&gt;
  218. &lt;p&gt; &lt;/p&gt;
  219. &lt;p&gt;For more information on your rights as a consumer and tips on how to shop smart visit our website &lt;a href=&quot;http://www.consumerprotection.wa.gov.au &quot;&gt;www.consumerprotection.wa.gov.au &lt;/a&gt; or call 1300 30 40 54.&lt;/p&gt;
  220. &lt;p&gt; &lt;/p&gt;
  221. &lt;p&gt; &lt;/p&gt;
  222. &lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-division&quot;&gt;Consumer Protection&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-type&quot;&gt;Media release&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-date&quot;&gt;&lt;span class=&quot;date-display-single&quot;&gt;06 May 2024&lt;/span&gt;&lt;/div&gt;</description>
  223. <pubDate>Mon, 06 May 2024 05:33:14 +0000</pubDate>
  224. <dc:creator>fpennington</dc:creator>
  225. <guid isPermaLink="false">12597 at https://www.commerce.wa.gov.au</guid>
  226. <comments>https://www.commerce.wa.gov.au/announcements/commissioners-blog-shedding-light-dark-patterns#comments</comments>
  227. </item>
  228. <item>
  229. <title>BondsOnline sign-in changes FAQ</title>
  230. <link>https://www.commerce.wa.gov.au/publications/bondsonline-sign-changes-faq</link>
  231. <description>&lt;div class=&quot;field field-name-field-cnt-audience&quot;&gt;&lt;div class=&quot;label-inline&quot;&gt;This publication is for:&amp;nbsp;&lt;/div&gt;&lt;a href=&quot;/who-we-assist/landlord-lessor&quot;&gt;Landlord / lessor&lt;/a&gt;&lt;a href=&quot;/who-we-assist/tenant&quot;&gt;Tenant&lt;/a&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-body&quot;&gt;&lt;h3&gt;&lt;strong&gt;1. How do I sign in?&lt;/strong&gt;&lt;/h3&gt;
  232. &lt;p&gt;BondsOnline sign-in is now via My Account. Your account was migrated to a My Account sign-in page where you access BondsOnline.&lt;/p&gt;
  233. &lt;p&gt;On the My Account sign-in page, enter your username and password and click ‘Sign in.’ Your username is now your email address. You must have a unique email address that is not used by anyone else.&lt;/p&gt;
  234. &lt;div class=&quot;dnd-atom-wrapper type-image context-video_single&quot; contenteditable=&quot;false&quot;&gt;
  235. &lt;div class=&quot;dnd-drop-wrapper&quot;&gt;&lt;!-- scald=11278:video_single {&quot;link&quot;:&quot;&quot;} --&gt;&lt;div  class=&quot;ds-1col scald-atom view-mode-video_single clearfix&quot;&gt;
  236.  
  237.  
  238.  &lt;img src=&quot;https://www.commerce.wa.gov.au/sites/default/files/atoms/thumbnails/image/step_1.1.png&quot; width=&quot;414&quot; height=&quot;324&quot; alt=&quot;Example - BondsOnline - My Account sign-in &quot; title=&quot;Example - BondsOnline - My Account sign-in &quot; /&gt;&lt;/div&gt;
  239.  
  240. &lt;!-- END scald=11278 --&gt;&lt;/div&gt;
  241. &lt;/div&gt;
  242. &lt;p&gt;After you have signed in using My Account, select an option to continue. Click ‘Real Estate Agency’, ‘Landlord Organisation’ or ‘Individual Landlord.’&lt;/p&gt;
  243. &lt;div class=&quot;dnd-atom-wrapper type-image context-video_single&quot; contenteditable=&quot;false&quot;&gt;
  244. &lt;div class=&quot;dnd-drop-wrapper&quot;&gt;&lt;!-- scald=11279:video_single {&quot;link&quot;:&quot;&quot;} --&gt;&lt;div  class=&quot;ds-1col scald-atom view-mode-video_single clearfix&quot;&gt;
  245.  
  246.  
  247.  &lt;img src=&quot;https://www.commerce.wa.gov.au/sites/default/files/atoms/thumbnails/image/step1-2.png&quot; width=&quot;622&quot; height=&quot;104&quot; alt=&quot;Example - BondsOnline - select an option&quot; title=&quot;Example - BondsOnline - select an option&quot; /&gt;&lt;/div&gt;
  248.  
  249. &lt;!-- END scald=11279 --&gt;&lt;/div&gt;
  250. &lt;/div&gt;
  251. &lt;p&gt;You will then be prompted to select a specific entity from an expanded list, noting that you may only have one entity or account listed depending on how many entities you are authorised to act on behalf of.&lt;/p&gt;
  252. &lt;div class=&quot;dnd-atom-wrapper type-image context-video_single&quot; contenteditable=&quot;false&quot;&gt;
  253. &lt;div class=&quot;dnd-drop-wrapper&quot;&gt;&lt;!-- scald=11280:video_single {&quot;link&quot;:&quot;&quot;} --&gt;&lt;div  class=&quot;ds-1col scald-atom view-mode-video_single clearfix&quot;&gt;
  254.  
  255.  
  256.  &lt;img src=&quot;https://www.commerce.wa.gov.au/sites/default/files/atoms/thumbnails/image/step1-3.png&quot; width=&quot;512&quot; height=&quot;175&quot; alt=&quot;Example - BondsOnline - select a specific entity&quot; title=&quot;Example - BondsOnline - select a specific entity&quot; /&gt;&lt;/div&gt;
  257.  
  258. &lt;!-- END scald=11280 --&gt;&lt;/div&gt;
  259. &lt;/div&gt;
  260. &lt;p&gt;When you select the entity, you will be taken to the BondsOnline Home Page for that entity.&lt;/p&gt;
  261. &lt;p&gt;If you’d like to see what the new sign-in process looks like, please see the video on &lt;a href=&quot;https://vimeo.com/929725961/e8ece1f6f9?share=copy&quot;&gt;How to sign-in to My Account&lt;/a&gt;.&lt;/p&gt;
  262. &lt;h3&gt;&lt;strong&gt;2. How do I get back to the main page?&lt;/strong&gt;&lt;/h3&gt;
  263. &lt;p&gt;To return to the Main Page, click the ‘Main Page’ tab in the right corner. A confirmation pop-up will appear advising you that you will be exiting the BondsOnline Home Page for the entity. Click ‘Continue’ to exit to the Main Page.&lt;/p&gt;
  264. &lt;div class=&quot;dnd-atom-wrapper type-image context-video_single&quot; contenteditable=&quot;false&quot;&gt;
  265. &lt;div class=&quot;dnd-drop-wrapper&quot;&gt;&lt;!-- scald=11281:video_single {&quot;link&quot;:&quot;&quot;} --&gt;&lt;div  class=&quot;ds-1col scald-atom view-mode-video_single clearfix&quot;&gt;
  266.  
  267.  
  268.  &lt;img src=&quot;https://www.commerce.wa.gov.au/sites/default/files/atoms/thumbnails/image/step_2.png&quot; width=&quot;622&quot; height=&quot;61&quot; alt=&quot;Example - BondsOnline - return to main page&quot; title=&quot;Example - BondsOnline - return to main page&quot; /&gt;&lt;/div&gt;
  269.  
  270. &lt;!-- END scald=11281 --&gt;&lt;/div&gt;
  271. &lt;/div&gt;
  272. &lt;p&gt;To sign out of BondsOnline, hover your cursor over your name in the right corner and click ‘Sign Out.’&lt;/p&gt;
  273. &lt;h3&gt;&lt;strong&gt;3. I&#039;m an Account Administrator. How do I create and manage BondsOnline user accounts?&lt;/strong&gt;&lt;/h3&gt;
  274. &lt;p&gt;To create and manage BondsOnline user accounts, you will use a separate portal called the WA Relationship Authorisation Manager (WARAM). WARAM is designed to create and manage user accounts where a business entity has multiple staff accessing services like BondsOnline on their behalf.&lt;/p&gt;
  275. &lt;p&gt;If you’d like to see how to send a BondsOnline invitation through WARAM, please see the video &lt;a href=&quot;https://vimeo.com/927826476&quot;&gt;BondsOnline - How to send an invitation&lt;/a&gt;.&lt;/p&gt;
  276. &lt;p&gt;If you’d like to see how to view and remove user authorisations for your agency/organisation in WARAM, please see the video &lt;a href=&quot;https://vimeo.com/927826437&quot;&gt;BondsOnline - How to view and remove authorisations&lt;/a&gt;.&lt;/p&gt;
  277. &lt;h3&gt;&lt;strong&gt;4. Why has the sign-in process changed?&lt;/strong&gt;&lt;/h3&gt;
  278. &lt;p&gt;The Department of Mines, Energy, Industry Regulation and Safety (DEMIRS) is working to improve privacy and cybersecurity and make it easier for you to access all department services from one place in the future. This work reflects the WA government’s ongoing cybersecurity focus to enhance and protect the privacy of its citizens.&lt;/p&gt;
  279. &lt;h3&gt;&lt;strong&gt;5. How do I change my password and what are the new password requirements?&lt;/strong&gt;&lt;/h3&gt;
  280. &lt;p&gt;The first time you access My Account from 6 May, you may be prompted to change your password/passphrase.&lt;/p&gt;
  281. &lt;p&gt;The requirements for a password/passphrase in My Account are:&lt;/p&gt;
  282. &lt;ul&gt;&lt;li&gt;must be at least 14 characters long (we suggest an easy to remember phrase of 14 or more characters which has meaning to you);&lt;/li&gt;
  283. &lt;li&gt;is case sensitive;&lt;/li&gt;
  284. &lt;li&gt;must &lt;strong&gt;not&lt;/strong&gt; contain any part of your email address;&lt;/li&gt;
  285. &lt;li&gt;must &lt;strong&gt;not &lt;/strong&gt;be a passphrase which has been identified as being insecure (from a list used by many cyber security systems);&lt;/li&gt;
  286. &lt;li&gt;can contain spaces; and&lt;/li&gt;
  287. &lt;li&gt;does not need to have one upper case, one number and one special character.&lt;/li&gt;
  288. &lt;/ul&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-field-publication-division&quot;&gt;Consumer Protection&lt;/div&gt;&lt;div class=&quot;field field-name-field-publication-type&quot;&gt;Information&lt;/div&gt;&lt;div class=&quot;field field-name-changed-date&quot;&gt;Last updated 06 May 2024&lt;/div&gt;&lt;div class=&quot;field field-name-post-date&quot;&gt;First published 06 May 2024&lt;/div&gt;</description>
  289. <pubDate>Sun, 05 May 2024 23:55:47 +0000</pubDate>
  290. <dc:creator>wchan</dc:creator>
  291. <guid isPermaLink="false">12596 at https://www.commerce.wa.gov.au</guid>
  292. <comments>https://www.commerce.wa.gov.au/publications/bondsonline-sign-changes-faq#comments</comments>
  293. </item>
  294. <item>
  295. <title>Wrong property sale sees agency fined</title>
  296. <link>https://www.commerce.wa.gov.au/announcements/wrong-property-sale-sees-agency-fined</link>
  297. <description>&lt;div class=&quot;field field-name-field-cnt-audience&quot;&gt;&lt;div class=&quot;label-inline&quot;&gt;This announcement is for:&amp;nbsp;&lt;/div&gt;&lt;a href=&quot;/who-we-assist/property-industry&quot;&gt;Property industry&lt;/a&gt;&lt;a href=&quot;/who-we-assist/home-buyer-owner&quot;&gt;Home buyer / owner&lt;/a&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-body&quot;&gt;&lt;ul&gt;&lt;li&gt;Kelmscott real estate agency fined $6,000 for selling wrong property&lt;/li&gt;
  298. &lt;li&gt;Mistake only discovered after buyer moved in&lt;/li&gt;
  299. &lt;li&gt;Agents need procedures to verify details provided in contracts of sale&lt;/li&gt;
  300. &lt;/ul&gt;&lt;p&gt; &lt;/p&gt;
  301. &lt;p&gt;Selling the wrong property to a buyer has resulted in a Kelmscott real estate agency accepting a reprimand and the payment of $7,000 in fines and costs following disciplinary action by Consumer Protection.&lt;/p&gt;
  302. &lt;p&gt; &lt;/p&gt;
  303. &lt;p&gt;&lt;strong&gt;John O’Neil &amp;amp; Son Pty Ltd&lt;/strong&gt; was fined $6,000 and ordered to pay $1,000 in costs by the State Administrative Tribunal (SAT) for breaching the Real Estate and Business Agents and Sales Representatives Code of Conduct 2016 when it failed to exercise due care, diligence and skill during the preparation of a sales agreement. &lt;/p&gt;
  304. &lt;p&gt; &lt;/p&gt;
  305. &lt;p&gt;The action related to two lots of adjacent, street front, strata-titled land in Camillo belonging to the same sellers. The two certificates of title listed street addresses that did not match the physical street addresses of the lots. During the preparation of a sale agreement in March 2022, the agency relied on the street address given by the seller to obtain the certificate of title and strata plan. The agency failed to notice that the lot on the purchased certificate of title did not correspond with the lot on the strata plan that was planned to be sold. The mistake was not spotted during the sale and resulted in the certificate of title being issued in the buyer’s name for the wrong property.&lt;/p&gt;
  306. &lt;p&gt; &lt;/p&gt;
  307. &lt;p&gt;The error only came to light after the buyer had moved in and was informed during a call about her First Home Owners Grant that the lot number on her application did not match official records.&lt;/p&gt;
  308. &lt;p&gt; &lt;/p&gt;
  309. &lt;p&gt;The agency has apologised to the parties affected by this error and has also taken steps to ensure that the sales representative who has physically viewed the property correctly identifies it using more than just the certificate of title prior to preparing the Selling Agency Agreement or Contract of Sale.&lt;/p&gt;
  310. &lt;p&gt; &lt;/p&gt;
  311. &lt;p&gt;Commissioner for Consumer Protection Trish Blake said it was disappointing the error had not been picked up at any stage during the sale process.&lt;/p&gt;
  312. &lt;p&gt; &lt;/p&gt;
  313. &lt;p&gt;“Mistakes of this nature are unacceptable and represent major breaches of the laws that are designed to protect both buyers and sellers of real estate in WA,” Ms Blake said.&lt;/p&gt;
  314. &lt;p&gt; &lt;/p&gt;
  315. &lt;p&gt;“Agents must ensure that they have the proper procedures in place to prevent any errors being made which could result in disciplinary action.&lt;/p&gt;
  316. &lt;p&gt; &lt;/p&gt;
  317. &lt;p&gt;“There was no way for the new homeowner to know they were being sold the wrong property, but buyers could put their mind at ease by asking their real estate agent whether they have properly checked the property information before signing a legally binding contract.”&lt;/p&gt;
  318. &lt;p&gt; &lt;/p&gt;
  319. &lt;p&gt;More information on the obligations of real estate agents and sales representatives is available on the &lt;a href=&quot;http://www.consumerprotection.wa.gov.au&quot;&gt;Consumer Protection website&lt;/a&gt; or enquiries can be made by email &lt;a href=&quot;mailto:consumer@dmirs.wa.gov.au&quot;&gt;consumer@dmirs.wa.gov.au&lt;/a&gt; or by calling 1300 30 40 54.&lt;/p&gt;
  320. &lt;p&gt; &lt;/p&gt;
  321. &lt;p&gt;&amp;lt;ENDS&amp;gt;&lt;/p&gt;
  322. &lt;p&gt;&lt;strong&gt;Media Contact:&lt;/strong&gt; &lt;a href=&quot;mailto:cpmedia@dmirs.wa.gov.au&quot;&gt;cpmedia@dmirs.wa.gov.au&lt;/a&gt;  &lt;/p&gt;
  323. &lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-division&quot;&gt;Consumer Protection&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-type&quot;&gt;Media release&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-date&quot;&gt;&lt;span class=&quot;date-display-single&quot;&gt;02 May 2024&lt;/span&gt;&lt;/div&gt;</description>
  324. <pubDate>Thu, 02 May 2024 11:56:10 +0000</pubDate>
  325. <dc:creator>fpennington</dc:creator>
  326. <guid isPermaLink="false">12591 at https://www.commerce.wa.gov.au</guid>
  327. <comments>https://www.commerce.wa.gov.au/announcements/wrong-property-sale-sees-agency-fined#comments</comments>
  328. </item>
  329. <item>
  330. <title>Alert to Perth motorists - fill up now to beat the petrol price rise</title>
  331. <link>https://www.commerce.wa.gov.au/announcements/alert-perth-motorists-fill-now-beat-petrol-price-rise-102</link>
  332. <description>&lt;div class=&quot;field field-name-field-cnt-audience&quot;&gt;&lt;div class=&quot;label-inline&quot;&gt;This announcement is for:&amp;nbsp;&lt;/div&gt;&lt;a href=&quot;/who-we-assist/consumer&quot;&gt;Consumer&lt;/a&gt;&lt;a href=&quot;/who-we-assist/petroleum-operator&quot;&gt;Petroleum operator&lt;/a&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-body&quot;&gt;&lt;p&gt;Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle.&lt;/p&gt;
  333. &lt;p&gt; &lt;/p&gt;
  334. &lt;p&gt;FuelWatch reports that, from 6am tomorrow (Wednesday 1 May 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by 32 cents per litre (cpl) to 214.8 cpl with 7-Eleven, Ampol, BP, Caltex and Coles Express hiking up to 229.9 cpl; Vibe up to 229.5 cpl; EG Ampol up to 227.9 cpl; and United up to 212.9 cpl.&lt;/p&gt;
  335. &lt;p&gt; &lt;/p&gt;
  336. &lt;p&gt;Despite the average hike tomorrow, there are still 30 individual sites offering prices below 185 cpl, so consumers should check the FuelWatch website to find the lowest price near them. Buying fuel from the cheapest site rather than the most expensive, a difference of 53 cpl, means motorists can potentially save $32 on a 60 litre tank.&lt;/p&gt;
  337. &lt;p&gt; &lt;/p&gt;
  338. &lt;p&gt;Tuesday’s cheapest ULP is available for:&lt;/p&gt;
  339. &lt;ul&gt;&lt;li&gt;178.9 cpl at Coles Express Forrestfield, Coles Express Middle Swan and Reddy Express Upper Swan Roadhouse in the East;&lt;/li&gt;
  340. &lt;li&gt;176.7 cpl at Costco Perth Airport (Costco sites are membership based) and 177.9 cpl at Ampol Foodary Baldivis, Ampol Foodary O’Connor and Ampol Foodary South Lake in the South; and&lt;/li&gt;
  341. &lt;li&gt;178.5 cpl at United Ellenbrook, United Lexia and United Osborne Park in the North.&lt;/li&gt;
  342. &lt;/ul&gt;&lt;p&gt; &lt;/p&gt;
  343. &lt;p&gt;Wednesday’s cheapest ULP will be available for:&lt;/p&gt;
  344. &lt;ul&gt;&lt;li&gt;181.5 cpl at Shell High Wycombe in the East;&lt;/li&gt;
  345. &lt;li&gt;176.7 cpl at Costco Casuarina  and Costco Perth Airport, and 179.3 cpl at Burk Camillo in the South; and&lt;/li&gt;
  346. &lt;li&gt;179.3 cpl at Burk Alkimos, Burk Landsdale and Burk Malaga in the North.&lt;/li&gt;
  347. &lt;/ul&gt;&lt;p&gt; &lt;/p&gt;
  348. &lt;p&gt;To find the cheapest fuel at any time, check the mobile compatible &lt;a href=&quot;http://www.fuelwatch.wa.gov.au/&quot;&gt;www.fuelwatch.wa.gov.au&lt;/a&gt; site which features an interactive map. After 2.30pm each day both today’s and tomorrow’s prices are available. Also, get a daily update by subscribing to free email alerts or phone 1300 30 40 54. If you want to understand more about how FuelWatch works, go to &lt;a href=&quot;http://www.fuelwatch.wa.gov.au/about/works&quot;&gt;www.fuelwatch.wa.gov.au/about/works&lt;/a&gt;.&lt;/p&gt;
  349. &lt;p&gt;&amp;lt;ENDS&amp;gt;&lt;/p&gt;
  350. &lt;p&gt; &lt;/p&gt;
  351. &lt;p&gt;&lt;strong&gt;Media Contact:&lt;/strong&gt; &lt;a href=&quot;mailto:cpmedia@dmirs.wa.gov.au&quot;&gt;cpmedia@dmirs.wa.gov.au&lt;/a&gt;&lt;/p&gt;
  352. &lt;p&gt; &lt;/p&gt;
  353. &lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-division&quot;&gt;Consumer Protection&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-type&quot;&gt;Media release&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-date&quot;&gt;&lt;span class=&quot;date-display-single&quot;&gt;30 Apr 2024&lt;/span&gt;&lt;/div&gt;</description>
  354. <pubDate>Tue, 30 Apr 2024 06:50:56 +0000</pubDate>
  355. <dc:creator>fpennington</dc:creator>
  356. <guid isPermaLink="false">12589 at https://www.commerce.wa.gov.au</guid>
  357. <comments>https://www.commerce.wa.gov.au/announcements/alert-perth-motorists-fill-now-beat-petrol-price-rise-102#comments</comments>
  358. </item>
  359. <item>
  360. <title>Commissioner&#039;s Blog: Your crash, their payday? Claims harvesting explained</title>
  361. <link>https://www.commerce.wa.gov.au/announcements/commissioners-blog-your-crash-their-payday-claims-harvesting-explained</link>
  362. <description>&lt;div class=&quot;field field-name-field-cnt-audience&quot;&gt;&lt;div class=&quot;label-inline&quot;&gt;This announcement is for:&amp;nbsp;&lt;/div&gt;&lt;a href=&quot;/who-we-assist/consumer&quot;&gt;Consumer&lt;/a&gt;&lt;/div&gt;&lt;div class=&quot;field field-name-body&quot;&gt;&lt;p class=&quot;Default&quot;&gt;Picture this – your car has been badly rear-ended in peak hour traffic and you shakily give your personal details to the first tow truck driver on the scene, who takes your car away. A few days later you receive a call from a lawyer who knows all about your car accident and tells you they can “help” you get a significant payout for your minor whiplash.&lt;/p&gt;
  363. &lt;p class=&quot;Default&quot;&gt; &lt;/p&gt;
  364. &lt;p class=&quot;Default&quot;&gt;What you don’t know is that tow truck driver was looking to make some extra cash on the side and they sold your personal details to a law firm.&lt;/p&gt;
  365. &lt;p class=&quot;Default&quot;&gt; &lt;/p&gt;
  366. &lt;p class=&quot;Default&quot;&gt;Or maybe you received an unexpected call, email or text asking about a car accident and injuries you may have sustained. How did they know about your bingle from last year? You pass on your details and these are then also sold to a law firm who tries to convince you to use them to make a claim with the Insurance Commission of Western Australia (ICWA).&lt;/p&gt;
  367. &lt;p class=&quot;Default&quot;&gt; &lt;/p&gt;
  368. &lt;p class=&quot;Default&quot;&gt;These are forms of claims harvesting and these people are scammers. They’ll often cold-call people hoping to strike it lucky and get someone who has had an accident. They could even pretend to be from the Insurance Commission or other car insurers in an attempt to collect your personal information.&lt;/p&gt;
  369. &lt;p class=&quot;Default&quot;&gt; &lt;/p&gt;
  370. &lt;p class=&quot;Default&quot;&gt;The ICWA has launched a public awareness campaign to warn the community about claim harvesters.&lt;/p&gt;
  371. &lt;p class=&quot;Default&quot;&gt; &lt;/p&gt;
  372. &lt;p class=&quot;Default&quot;&gt;Taking advantage of people when they have had a crash, especially when they’re injured and vulnerable, is not on. People have reported being harassed, promised large payouts and tricked into making false claims or exaggerating their injuries through certain lawyers. If they do go ahead with the claim they can be left with little or none of the compensation payout after legal fees.&lt;/p&gt;
  373. &lt;p class=&quot;Default&quot;&gt; &lt;/p&gt;
  374. &lt;p class=&quot;Default&quot;&gt;Apart from this misuse of personal information and harassment, the practice costs all Western Australians. It is estimated that 27 per cent of injury insurance claims are made following claims harvesting behaviour. As a result, an estimated $14 per vehicle in compulsory third-party insurance premium fees paid by all WA vehicle owners is spent on managing harvesting behaviour rather than being spent on medical treatment for those injured in a crash.&lt;/p&gt;
  375. &lt;p class=&quot;Default&quot;&gt; &lt;/p&gt;
  376. &lt;p class=&quot;Default&quot;&gt;A Bill was introduced into WA Parliament to stop the predatory behaviour of claims harvesting. If passed, it will be an offence for anyone to buy, sell or solicit personal details as a motor injury claim referral.&lt;/p&gt;
  377. &lt;p class=&quot;Default&quot;&gt; &lt;/p&gt;
  378. &lt;p class=&quot;Default&quot;&gt;Along with ICWA, Consumer Protection is encouraging the public to beware of this behaviour and if they are contacted about a crash unexpectedly, to hang up and report it to &lt;a href=&quot;https://www.icwa.wa.gov.au/&quot;&gt;icwa.wa.gov.au&lt;/a&gt;.&lt;/p&gt;
  379. &lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-division&quot;&gt;Consumer Protection&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-type&quot;&gt;Media release&lt;/div&gt;&lt;div class=&quot;field field-name-field-announcement-date&quot;&gt;&lt;span class=&quot;date-display-single&quot;&gt;24 Apr 2024&lt;/span&gt;&lt;/div&gt;</description>
  380. <pubDate>Wed, 24 Apr 2024 01:34:08 +0000</pubDate>
  381. <dc:creator>fpennington</dc:creator>
  382. <guid isPermaLink="false">12583 at https://www.commerce.wa.gov.au</guid>
  383. <comments>https://www.commerce.wa.gov.au/announcements/commissioners-blog-your-crash-their-payday-claims-harvesting-explained#comments</comments>
  384. </item>
  385. </channel>
  386. </rss>
  387.  

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