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href="//puretvip.net/en/cart?action=show" class="btn btn-primary">checkout</a> </div> </div></div><!-- end /home/puretvip/public_html/themes/pos_aero2/modules/ps_shoppingcart/ps_shoppingcart.tpl --><!-- end module:ps_shoppingcart/ps_shoppingcart.tpl --> <div class="header_menu"> <div class="header" data-target="#" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" role="button"> <a rel="nofollow" href="javascript:void(0)"> <i class="fa fa-bars"></i> </a> </div> <div class="body dropdown-menu"> <!-- begin module:ps_customersignin/ps_customersignin.tpl --><!-- begin /home/puretvip/public_html/themes/pos_aero2/modules/ps_customersignin/ps_customersignin.tpl --><div class="box_info"> <div class="box_heading">My account</div> <div class="box_in"> <a href="https://puretvip.net/en/my-account" title="Log in to your customer account" rel="nofollow" > Sign in </a> <a class="account" href="https://puretvip.net/en/my-account" title="View my customer account" rel="nofollow" > My account </a> </div></div><!-- end /home/puretvip/public_html/themes/pos_aero2/modules/ps_customersignin/ps_customersignin.tpl --><!-- end module:ps_customersignin/ps_customersignin.tpl --> <!-- begin module:ps_languageselector/ps_languageselector.tpl --><!-- begin /home/puretvip/public_html/themes/pos_aero2/modules/ps_languageselector/ps_languageselector.tpl --><div class="box_info"> <div class="box_heading">Currency</div> <div class="box_in"> <a href="https://puretvip.net/en/content/1-delivery-refund" class="current" >English</a> <a href="https://puretvip.net/fr/content/1-livraison-et-remboursement" >Français</a> <a href="https://puretvip.net/pt/content/1-entrega-e-politica-de-reembolso" >Português PT</a> <a href="https://puretvip.net/es/content/1-entrega-y-politica-de-reembolso" >Español</a> </div></div><!-- end /home/puretvip/public_html/themes/pos_aero2/modules/ps_languageselector/ps_languageselector.tpl --><!-- end module:ps_languageselector/ps_languageselector.tpl --> <!-- begin module:ps_currencyselector/ps_currencyselector.tpl --><!-- begin /home/puretvip/public_html/themes/pos_aero2/modules/ps_currencyselector/ps_currencyselector.tpl --><div class="box_info"> <div class="box_heading">Currency</div> <div class="box_in"> <a title="Euro" rel="nofollow" href="https://puretvip.net/en/content/1-delivery-refund?SubmitCurrency=1&id_currency=2" class="current" >EUR</a> </div></div><!-- end /home/puretvip/public_html/themes/pos_aero2/modules/ps_currencyselector/ps_currencyselector.tpl --><!-- end module:ps_currencyselector/ps_currencyselector.tpl --> </div> </div> </div> <!-- begin modules/posmegamenu/megamenu.tpl --><!-- Block categories module --> <div class="ma-nav-mobile-container hidden-lg-up"> <div class="pt_custommenu_mobile"> <div class="navbar"> <div id="navbar-inner" class="navbar-inner navbar-inactive"> <a class="btn-navbar">Category</a> <ul id="pt_custommenu_itemmobile" class="tree dhtml mobilemenu nav-collapse collapse"> <li><a href="https://puretvip.net/en/5-exclusive">Exclusive </a> </li> <li><a href="https://puretvip.net/en/4-deluxe">Deluxe </a> </li> <li><a href="https://puretvip.net/en/3-essential">Essential </a> </li> <li> <a href="https://puretvip.net/en/home/42-trial-server-experience.html" title="7 Days Trial">7 Days Trial</a> </li> <li> <a href="https://puretvip.net/blog/Comparaison-Chart.htm" title="Channel Guide">Channel Guide</a> </li> <li> <a href="https://puretvip.net/en/home/44-wholesale-iptv-panels-hub.html" title="Resellers Panels">Resellers Panels</a> </li> </ul> </div> </div> </div></div><!-- /Block categories module --><div class="nav-container hidden-md-down"> <div class="nav-inner"> <div id="pt_custommenu" class="pt_custommenu"> <div id="pt_menu3" class="pt_menu nav-1 pt_menu_no_child"><div class="parentMenu"><a href="https://puretvip.net/en/3-essential" class="fontcustom2"><span>Essential</span></a></div></div><div id="pt_menu4" class="pt_menu nav-2 pt_menu_no_child"><div class="parentMenu"><a href="https://puretvip.net/en/4-deluxe" class="fontcustom2"><span>Deluxe</span></a></div></div><div id="pt_menu5" class="pt_menu nav-3 pt_menu_no_child"><div class="parentMenu"><a href="https://puretvip.net/en/5-exclusive" class="fontcustom2"><span>Exclusive</span></a></div></div><div id ="pt_menu_link" class ="pt_menu"><div class="parentMenu" ><a class="fontcustom2" href="https://puretvip.net/en/home/42-trial-server-experience.html"><span>7 Days Trial</span></a></div></div><div id ="pt_menu_link" class ="pt_menu"><div class="parentMenu" ><a class="fontcustom2" href="https://puretvip.net/blog/Comparaison-Chart.htm"><span>Channel Guide</span></a></div></div><div id ="pt_menu_link" class ="pt_menu"><div class="parentMenu" ><a class="fontcustom2" href="https://puretvip.net/en/home/44-wholesale-iptv-panels-hub.html"><span>Resellers Panels</span></a></div></div> </div> </div></div><script type="text/javascript">//<![CDATA[var CUSTOMMENU_POPUP_EFFECT = 0;var CUSTOMMENU_POPUP_TOP_OFFSET = 87;//]]></script><!-- end modules/posmegamenu/megamenu.tpl --> <div class="clearfix"></div> </header> <aside id="notifications"> <div class="container"> </div></aside> <section id="wrapper"> <div class="container"> <div id="content-wrapper"> <div id="main"> <header class="page-header"> <h1> Delivery & Refund</h1> </header> <section id="content" class="page-content page-cms page-cms-1"> <h2>Delivery and refunds</h2><p></p><p>Delivery:</p><p>Our aim is to deliver your IPTV subscription promptly. Upon payment confirmation, you can expect to receive your subscription details and instructions within 30 minutes.</p><p>In exceptional cases, the delivery process may take up to 6 hours due to unforeseen technical or operational challenges.<br /><br /></p><p>Refund:</p><p>We understand that situations may arise where a refund is necessary. The refund process is dependent on the payment method used during the purchase.</p><p>For refunds requested within a specific timeframe (e.g., 24 hours) after payment, the refund will be processed according to the payment method used. Please refer to the following estimated refund timeframes:</p><p>Credit/Debit Card: Refunds may take 3-5 business days to reflect in your account, depending on your financial institution.</p><p>PayPal: Refunds are typically processed within 24-48 hours.</p><p>Cryptocurrency: Refunds through cryptocurrency payments, once approved, are instant and will be returned to the wallet address provided during the initial transaction.</p><p>Proof Approval:</p><p>To initiate a refund, you will need to provide valid proof of the issue or concern you are facing with your IPTV subscription.</p><p>Our team will carefully review and approve the provided proof before proceeding with the refund process.</p><p>Once the refund request is approved, cryptocurrency refunds will be instantly processed to the provided wallet address.</p><p>We strive to provide a transparent and efficient refund process based on the payment method used. Please note that specific refund policies may apply, and it is recommended to review the detailed terms and conditions in our Refund Policy for further information.</p><p></p> </section> <footer class="page-footer"> <!-- Footer content --> </footer> </div> </div> </div> </section> <footer id="footer"> <div class="footer-container"> <div class="container"> <div class="row"> <!-- begin module:ps_contactinfo/ps_contactinfo.tpl --><!-- begin /home/puretvip/public_html/themes/pos_aero2/modules/ps_contactinfo/ps_contactinfo.tpl --><div class="col-md-4 wrapper contactinfo_ft"> <img class="logo img-responsive" src="https://puretvip.net/img/logo-1687828282.jpg" alt="PureTvip - The only subscription you need"> <div class="ft_info"> <p class="desc"> <i class="fa fa-home"></i>Hawrthorn Cottage Heslingtom, York</p> <p class="desc"> <i class="fa fa-phone"></i>t.me/puretvip</p> <p class="desc"> <i class="fa fa-envelope"></i>support@puretvip.net</p> </div></div><!-- end /home/puretvip/public_html/themes/pos_aero2/modules/ps_contactinfo/ps_contactinfo.tpl --><!-- end module:ps_contactinfo/ps_contactinfo.tpl --> <!-- begin module:ps_customeraccountlinks/ps_customeraccountlinks.tpl --><!-- begin /home/puretvip/public_html/themes/pos_aero2/modules/ps_customeraccountlinks/ps_customeraccountlinks.tpl --><div id="block_myaccount_infos" class="col-md-2 links wrapper"> <div class="footer_block"> <h3 class="footer_header"> Your account </h3> <ul class="account-list footer_list toggle-footer" id="footer_account_list"> <li> <a href="https://puretvip.net/en/identity" title="Personal info" rel="nofollow"> Personal info </a> </li> <li> <a href="https://puretvip.net/en/order-history" title="Orders" rel="nofollow"> Orders </a> </li> <li> <a href="https://puretvip.net/en/credit-slip" title="Credit slips" rel="nofollow"> Credit slips </a> </li> <li> <a href="https://puretvip.net/en/addresses" title="Addresses" rel="nofollow"> Addresses </a> </li> <li> <a href="https://puretvip.net/en/discount" title="Vouchers" rel="nofollow"> Vouchers </a> </li> <!-- begin modules/blockwishlist/my-account_footer.tpl --><!-- MODULE WishList --> <li> <a class="lnk_wishlist" href="https://puretvip.net/en/module/blockwishlist/mywishlist" title="My wishlists"> My wishlists </a> </li><!-- END : MODULE WishList --><!-- end modules/blockwishlist/my-account_footer.tpl --> <!-- begin /home/puretvip/public_html/themes/pos_aero2/modules/ps_emailalerts/views/templates/hook/my-account-footer.tpl --><li> <a href="//puretvip.net/en/module/ps_emailalerts/account" title="My alerts"> My alerts </a></li> <!-- end /home/puretvip/public_html/themes/pos_aero2/modules/ps_emailalerts/views/templates/hook/my-account-footer.tpl --> </ul></div></div><!-- end /home/puretvip/public_html/themes/pos_aero2/modules/ps_customeraccountlinks/ps_customeraccountlinks.tpl --><!-- end module:ps_customeraccountlinks/ps_customeraccountlinks.tpl --> <!-- begin module:ps_linklist/views/templates/hook/linkblock.tpl --><!-- begin /home/puretvip/public_html/themes/pos_aero2/modules/ps_linklist/views/templates/hook/linkblock.tpl --> <div class="col-md-2 wrapper"> <div class="footer_block"> <h3 class="footer_header">Products</h3> <ul class="footer_list toggle-footer" id="footer_sub_menu_66966"> <li> <a id="link-custom-page-comparison-chart-1" class="custom-page-link" href="https://puretvip.com/blog/Comparaison-Chart.htm" title=""> Comparison Chart </a> </li> <li> <a id="link-category-4-1" class="category-link" href="https://puretvip.net/en/4-deluxe" title="Indulge in exclusive IPTV subscription with our DELUXE Collection. Python ott, King Cobra, Crystal ott, Dream TV, Orca Pro Plus, iron IPTV, atlas IPTV, Fosto IPTV and PureTvip. Discover top-notch content tailored to your desires."> Deluxe </a> </li> <li> <a id="link-category-3-1" class="category-link" href="https://puretvip.net/en/3-essential" title="Indulge in exclusive IPTV subscription with our Essential Smart X2, King IPTV, Sup TV and PureTvip. Discover top-notch content tailored to your desires."> Essential </a> </li> <li> <a id="link-category-5-1" class="category-link" href="https://puretvip.net/en/5-exclusive" title="Indulge in exclusive IPTV subscription with our Exclusive Collection. Enjoy Trex IPTV, Diamond IPTV, King 365 IPTV, 4K OTT, Cobra IPTV and PureTvip. Discover top-notch content tailored to your desires."> Exclusive </a> </li> </ul></div> </div> <div class="col-md-2 wrapper"> <div class="footer_block"> <h3 class="footer_header">Our company</h3> <ul class="footer_list toggle-footer" id="footer_sub_menu_47702"> <li> <a id="link-cms-page-1-2" class="cms-page-link" href="https://puretvip.net/en/content/1-delivery-refund" title="Our terms and conditions of delivery"> Delivery & Refund </a> </li> <li> <a id="link-cms-page-3-2" class="cms-page-link" href="https://puretvip.net/en/content/3-terms-and-conditions" title="Our terms and conditions of use"> Terms and conditions </a> </li> <li> <a id="link-cms-page-4-2" class="cms-page-link" href="https://puretvip.net/en/content/4-about-us" title="Learn more about us"> About us </a> </li> <li> <a id="link-cms-page-5-2" class="cms-page-link" href="https://puretvip.net/en/content/5-secure-payment" title="Our secure payment method"> Secure payment </a> </li> </ul></div> </div> <!-- end /home/puretvip/public_html/themes/pos_aero2/modules/ps_linklist/views/templates/hook/linkblock.tpl --><!-- end module:ps_linklist/views/templates/hook/linkblock.tpl --> <!-- begin /home/puretvip/public_html/modules/telegramwhatsappchat/views/templates/hook/displayFooter.tpl --><div class="telegramwhatsappchat-main-body fadeOutDown" data-tg_chat_open_at_start=""> <div class="panel panel-default"> <div class="panel-heading"><i class="va-top material-icons help">help</i> <span class="va-middle">Chat Support</span></div> <div class="panel-body"> <div class="text-center time"></div> <div class="panel-body-main-group"> <span class="background-eee panel-body-main"> <span> Hi there 👋 </span> <br /> <br /> <span> How can i help you? </span> </span> </div> <div class="btn-group-main"> <div class="text-center btn-group-main-top-space"> <button class="btn btn-primary btn-bottom-space telegramwhatsappchat-autoreply-button" data-id="1">Free Trial</button> <button class="btn btn-primary btn-bottom-space telegramwhatsappchat-autoreply-button" data-id="2">Order Delivery</button> <button class="btn btn-primary btn-bottom-space telegramwhatsappchat-autoreply-button" data-id="4">Live Chat</button> </div> </div> </div> <div class="panel-footer text-center hidden main-buttons"> <div class=""> <a href="https://wa.me/+447418624194?text=Hi%2C+I+need+assistance.+I+came+from+https%3A%2F%2Fpuretvip.net" target="_blank" class="btn btn-whatsapp"><span><img src="https://puretvip.net//modules/telegramwhatsappchat/views/img/whatsapp.png" /></span> WhatsApp</a> <a href="https://t.me/puretvip" target="_blank" class="btn btn-telegram"><span><img src="https://puretvip.net//modules/telegramwhatsappchat/views/img/telegram.png" /></span> Telegram</a> </div> </div> </div></div> <div class="telegramwhatsappchat-main fadeInUp"> <label class="telegramwhatsappchat-talk-to-us"><i class="material-icons chat">chat</i></label></div><!-- end /home/puretvip/public_html/modules/telegramwhatsappchat/views/templates/hook/displayFooter.tpl --> </div> </div> <div class="footer_bottom"> <div class="container"> <!-- begin module:ps_socialfollow/ps_socialfollow.tpl --><!-- begin /home/puretvip/public_html/themes/pos_aero2/modules/ps_socialfollow/ps_socialfollow.tpl --> <div class="social_ft"> <ul> </ul> </div> <!-- end /home/puretvip/public_html/themes/pos_aero2/modules/ps_socialfollow/ps_socialfollow.tpl --><!-- end module:ps_socialfollow/ps_socialfollow.tpl --> </div> </div> </div> </footer> </main> <script type="text/javascript" src="https://puretvip.net/themes/pos_aero2/assets/cache/bottom-d427d696.js" ></script> <!-- begin modules/ps_googleanalytics/views/templates/hook/ga_tag.tpl --> <!-- end modules/ps_googleanalytics/views/templates/hook/ga_tag.tpl --> <div class="back-top"><a href= "#" class="back-top-button"></a></div> </body> </html> <!-- end cms/page.tpl -->
