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  1. <?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:blogger='http://schemas.google.com/blogger/2008' xmlns:georss='http://www.georss.org/georss' xmlns:gd="http://schemas.google.com/g/2005" xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-6559718219035420261</id><updated>2023-11-15T08:35:21.121-08:00</updated><title type='text'>tmewire316</title><subtitle type='html'></subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='https://tmewire316.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='https://www.blogger.com/feeds/6559718219035420261/posts/default'/><link rel='alternate' type='text/html' href='https://tmewire316.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><author><name>Tm Space</name><uri>http://www.blogger.com/profile/09289150407219764942</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>1</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-6559718219035420261.post-7033856995893925873</id><published>2022-04-26T09:25:00.000-07:00</published><updated>2022-04-26T09:25:00.620-07:00</updated><title type='text'> Business Communication Trends</title><content type='html'>&lt;p&gt;&lt;br /&gt;&lt;/p&gt;
  2.  
  3. &lt;p class=&quot;MsoNormal&quot;&gt;Through 2020 and 2021 the pandemic is now fundamentally
  4. modified the way businesses communicate internally and to their customers.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  5.  
  6. &lt;p class=&quot;MsoNormal&quot;&gt;Certain of the trends over the last two years have started
  7. to reverse, as many meetings are shifting to traditional in-person meetings
  8. while the social distancing methods are slowly removed. However, some changes
  9. remain in place.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  10.  
  11. &lt;p class=&quot;MsoNormal&quot;&gt;Here are 10 trends that will shape the future of business
  12. communications in 2022 and beyond.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  13.  
  14. &lt;p class=&quot;MsoNormal&quot;&gt;Harnessing Collaborative Workspaces and Internal
  15. Communication Platforms&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  16.  
  17. &lt;p class=&quot;MsoNormal&quot;&gt;First is the collaborative workspaces as well as internally
  18. communications platforms that many businesses have created for remote working
  19. will continue to be an essential feature in 2022.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  20.  
  21. &lt;p class=&quot;MsoNormal&quot;&gt;Collaboration between teams is essential for efficiency in
  22. business. Collaboration platforms enable team members to communicate concepts,
  23. set up tasks and keep track of the progress. Furthermore, during times that
  24. require remote working, these platforms allow users to streamline processes and
  25. reduce redundancies. In the last couple of years, the systems have grown into a
  26. major component that many teams cannot manage without.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  27.  
  28. &lt;p class=&quot;MsoNormal&quot;&gt;In the same way, intranet software has changed direction to
  29. become an all-encompassing hub of communication. The traditional features of an
  30. enterprise wiki or internal blogs now function in tandem with notification
  31. streams and activity streams.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  32.  
  33. &lt;p class=&quot;MsoNormal&quot;&gt;Relying on Cloud Platforms&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  34.  
  35. &lt;p class=&quot;MsoNormal&quot;&gt;The transition to remote work was first introduced in spring
  36. 2020, a lot of companies struggled as a lot of their tools and data were only
  37. accessible through the office and on-premises servers. The shift to cloud
  38. platforms addressed this problem and swiftly came up with solutions.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  39.  
  40. &lt;p class=&quot;MsoNormal&quot;&gt;Today, a small number of businesses will return.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  41.  
  42. &lt;p class=&quot;MsoNormal&quot;&gt;With cloud-storage options companies can save on the cost of
  43. hardware as well as maintenance costs. Additionally, they become flexible and
  44. flexible with regards to data access and sharing. Additionally, cloud-based
  45. solutions allow them to effectively integrate into workflows and communications
  46. regardless of the location where employees work.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  47.  
  48. &lt;p class=&quot;MsoNormal&quot;&gt;For instance, cloud-based client relations management (CRM)
  49. software permits members of a remote team to instantly pull pertinent details
  50. about a person calling. This allows them to be more effective in communicating
  51. with the caller.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  52.  
  53. &lt;p class=&quot;MsoNormal&quot;&gt;Similar to cloud-based virtual phone systems allow employees
  54. to maintain an identity for their business that is consistent. It doesn&#39;t
  55. matter if they&#39;re answering calls from the desk phone at work or using an
  56. application using their smartphone or even at home using their laptop.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  57.  
  58. &lt;p class=&quot;MsoNormal&quot;&gt;Going All-in on Unified Communications&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  59.  
  60. &lt;p class=&quot;MsoNormal&quot;&gt;One of the longest-running internal communications trends
  61. over the last several years has been the shift towards unified communication.
  62. In the end, the team confronted a huge challenge between 2020 and 2021 when
  63. they had to deal with the aplethora of messages across multiple channels.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  64.  
  65. &lt;p class=&quot;MsoNormal&quot;&gt;Emails. Texts. Voice calls. Video conferences. Messaging
  66. apps such as WhatsApp, Telegram, and Signal. Apps for team collaboration such
  67. as Slack or Trello. Managing notifications from these apps can be a lengthy and
  68. stressful task.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  69.  
  70. &lt;p class=&quot;MsoNormal&quot;&gt;Unified communications is a model that was developed to
  71. solve this problem. Unified Communications as a Service (UCaaS) platforms
  72. consolidate the various communication channels.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  73.  
  74. &lt;p class=&quot;MsoNormal&quot;&gt;As a result, team members do not have to move between apps
  75. and devices to keep track of the latest developments. In the end, workflows can
  76. be more efficient which reduces friction and possibility of confusion.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  77.  
  78. &lt;p class=&quot;MsoNormal&quot;&gt;Using AI to Boost Customer Service Efficiency and
  79. Personalization&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  80.  
  81. &lt;p class=&quot;MsoNormal&quot;&gt;For the side that is interacting with customers using
  82. artificial technology (AI) is among the most important business communication
  83. trends in 2022. AI along with machine understanding (ML) applications are able
  84. to dramatically speed up customer service interactions and improve satisfaction
  85. at both ends.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  86.  
  87. &lt;p class=&quot;MsoNormal&quot;&gt;As an illustration, AI can automatically route calls to
  88. customers. Instead of being able to listen to an endless array of options
  89. (&quot;Press one to continue&quot; ...&quot; forever!&quot;) the caller could
  90. define their goal. After that, AI will parse their intent using natural
  91. processing of languages (NLP) as well as then automatically connect them with
  92. the most suitable available agent.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  93.  
  94. &lt;p class=&quot;MsoNormal&quot;&gt;Another use for AI is the personal assistance offered to
  95. your customer service representatives. For instance, AIs can integrate with CRM
  96. systems and pull pertinent data when a person calls. They can also analyze
  97. conversations with customers while they occur and provide suggestions to agents
  98. when they encounter a problem.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  99.  
  100. &lt;p class=&quot;MsoNormal&quot;&gt;AI can also help make the process of capturing and analyzing
  101. data more efficient. For instance, NLP AI automatically transcribes conversations
  102. in entirety and produces summary documents. Furthermore, ML algorithms can
  103. process massive amounts of data and discover the patterns human analysts would
  104. not be able to identify. Therefore, they provide valuable information about
  105. customer service interactions, from the overall the analysis of sentiment as
  106. well as the efficiency of each agent.&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  107.  
  108. &lt;p class=&quot;MsoNormal&quot;&gt;&lt;b&gt;Please check relevant
  109. site:&lt;o:p&gt;&lt;/o:p&gt;&lt;/b&gt;&lt;/p&gt;
  110.  
  111. &lt;p class=&quot;MsoListParagraphCxSpFirst&quot; style=&quot;mso-list: l0 level1 lfo1; text-indent: -18.0pt;&quot;&gt;&lt;!--[if !supportLists]--&gt;&lt;span style=&quot;font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;&quot;&gt;·&lt;span style=&quot;font-family: &amp;quot;Times New Roman&amp;quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;&quot;&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;
  112. &lt;/span&gt;&lt;/span&gt;&lt;!--[endif]--&gt;&lt;a href=&quot;https://www.reviewmymovie.com/&quot;&gt;&lt;span style=&quot;background: white; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;https://www.reviewmymovie.com&lt;/span&gt;&lt;/a&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  113.  
  114. &lt;p class=&quot;MsoListParagraphCxSpMiddle&quot; style=&quot;mso-list: l0 level1 lfo1; text-indent: -18.0pt;&quot;&gt;&lt;!--[if !supportLists]--&gt;&lt;span style=&quot;font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;&quot;&gt;·&lt;span style=&quot;font-family: &amp;quot;Times New Roman&amp;quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;&quot;&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;
  115. &lt;/span&gt;&lt;/span&gt;&lt;!--[endif]--&gt;&lt;a href=&quot;https://www.onlinecaclasses.com/&quot;&gt;&lt;span style=&quot;background: white; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;https://www.onlinecaclasses.com&lt;/span&gt;&lt;/a&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  116.  
  117. &lt;p class=&quot;MsoListParagraphCxSpMiddle&quot; style=&quot;mso-list: l0 level1 lfo1; text-indent: -18.0pt;&quot;&gt;&lt;!--[if !supportLists]--&gt;&lt;span style=&quot;font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;&quot;&gt;·&lt;span style=&quot;font-family: &amp;quot;Times New Roman&amp;quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;&quot;&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;
  118. &lt;/span&gt;&lt;/span&gt;&lt;!--[endif]--&gt;&lt;a href=&quot;https://www.bestupsccoaching.com/&quot;&gt;&lt;span style=&quot;background: white; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;https://www.bestupsccoaching.com&lt;/span&gt;&lt;/a&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  119.  
  120. &lt;p class=&quot;MsoListParagraphCxSpLast&quot; style=&quot;mso-list: l0 level1 lfo1; text-indent: -18.0pt;&quot;&gt;&lt;!--[if !supportLists]--&gt;&lt;span style=&quot;font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;&quot;&gt;·&lt;span style=&quot;font-family: &amp;quot;Times New Roman&amp;quot;; font-size: 7pt; font-stretch: normal; font-variant-east-asian: normal; font-variant-numeric: normal; line-height: normal;&quot;&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;
  121. &lt;/span&gt;&lt;/span&gt;&lt;!--[endif]--&gt;&lt;a href=&quot;https://www.themayoschool.com/&quot;&gt;&lt;span style=&quot;background: white; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;https://www.themayoschool.com&lt;/span&gt;&lt;/a&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/p&gt;
  122.  
  123. &lt;span style=&quot;font-family: &amp;quot;Calibri&amp;quot;,sans-serif; font-size: 11.0pt; line-height: 107%; mso-ansi-language: EN-IN; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: &amp;quot;Times New Roman&amp;quot;; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;&quot;&gt;&lt;a href=&quot;https://www.thetimesoftruth.com/&quot;&gt;&lt;span style=&quot;background: white; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;https://www.thetimesoftruth.com&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;</content><link rel='replies' type='application/atom+xml' href='https://tmewire316.blogspot.com/feeds/7033856995893925873/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='https://tmewire316.blogspot.com/2022/04/business-communication-trends.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='https://www.blogger.com/feeds/6559718219035420261/posts/default/7033856995893925873'/><link rel='self' type='application/atom+xml' href='https://www.blogger.com/feeds/6559718219035420261/posts/default/7033856995893925873'/><link rel='alternate' type='text/html' href='https://tmewire316.blogspot.com/2022/04/business-communication-trends.html' title=' Business Communication Trends'/><author><name>Tm Space</name><uri>http://www.blogger.com/profile/09289150407219764942</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry></feed>

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