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line 7, column 43: Implausible date: Sat, 4 May 2024 01:52:29 GMT [help]

<lastBuildDate>Sat, 4 May 2024 01:52:29 GMT</lastBuildDate>
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line 8, column 37: Implausible date: Mon, 4 Nov 2024 12:30:00 GMT [help]

<pubDate>Mon, 4 Nov 2024 12:30:00 GMT</pubDate>
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<description><![CDATA[<p style="box-sizing: border-box; margin: 0px 0px 14px ...
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line 16, column 37: Implausible date: Mon, 6 May 2024 13:30:00 GMT (17 occurrences) [help]

<pubDate>Mon, 6 May 2024 13:30:00 GMT</pubDate>
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Source: https://www.nena.org/events/event_rss.asp?cat=19080

<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom">
<channel>
<title>Community Calendar</title>
<link>https://www.nena.org/events/event_list.asp</link>
<description><![CDATA[ Click the event name to view more details. ]]></description>
<lastBuildDate>Sat, 4 May 2024 01:52:29 GMT</lastBuildDate>
<pubDate>Mon, 4 Nov 2024 12:30:00 GMT</pubDate>
<copyright>Copyright © 2024 National Emergency Number Association</copyright>
<atom:link href="https://www.nena.org/events/event_rss.asp?cat=19080" rel="self" type="application/rss+xml"></atom:link>
<item>
<title>Enhanced Caller Management - Des Plaines, IL</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1829041</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1829041</guid>
<description><![CDATA[NENA’s Enhanced Caller Management course helps you become a better call taker, enhances your professional skills, and improves outcomes for your agency and the community you serve. From active listening to decision making, local knowledge to performing efficiently in a crisis, the journey to becoming a star performer under the headset starts here. This exciting course builds upon basic standards, protocols, and policies to help you advance to the next level of 9-1-1 call taking proficiency on your journey towards professional mastery. Topics include: handling infrequent but highly critical events, improving listening skills, and developing a plan to keep your skills growing to meet new challenges.<h1 style="box-sizing: border-box; background-color: #ffffff;">Excellence in Dispatch Certificate             <img alt="" src="https://www.nena.org/resource/resmgr/images/excellenceimage.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 60px;" /></h1>This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years.  Click <a href="https://www.nena.org/EID_Cert" style="box-sizing: border-box; background-color: transparent;">here</a> to learn more.<a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;">NENA Course Policy</a>NENA Members - $215 Non-NENA Members - $290]]></description>
<pubDate>Mon, 6 May 2024 13:30:00 GMT</pubDate>
</item>
<item>
<title>Change Management in 9-1-1 - ILO</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1849960</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1849960</guid>
<description><![CDATA[Do you believe that the only constant is change? That seems to be the way in public safety today. The term “change management” has been popping up almost as frequently as Next Generation over the past few years. Not coincidentally, Next Generation 9-1-1 has spurred a need for change management.In an industry where technology is changing rapidly, it is vital that we ensure our staff understands the change that they will inevitably encounter and provide everyone on your team with the tools they need to make the change effective. Although technology is the first thing everyone is talking about, managing the people through change is a vital part of any successful implementation. It is not just technology changing or implementing procedures, protocols, to new management processes. This course provides the attendee with basic strategies for dealing with change. The course also provides you with ideas about how to effectively and successfully manage change within your organization.A few things to consider when registering for an ILO course:<ul style="box-sizing: border-box; background-color: #ffffff;"><li style="box-sizing: border-box;">Each attendee must have their own laptop/computer. Multiple students cannot share computer. iPads and phones are not recommended.</li><li style="box-sizing: border-box;">Use the Zoom link that is sent to the registered email.   </li><li style="box-sizing: border-box;">You should have a strong internet connection.</li><li style="box-sizing: border-box;">Have a quiet room, so you can devote your full attention to the course, with no distractions. </li><li style="box-sizing: border-box;">There are a limited number of seats available, so please let us know as soon as possible if you can no longer attend.  Most  of our ILO courses have a waiting list, and we would like to accommodate everyone who can attend. </li></ul><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank">NENA Course Policy</a>NENA Members - $155Non-Members - $215]]></description>
<pubDate>Thu, 9 May 2024 15:00:00 GMT</pubDate>
</item>
<item>
<title>Advanced Police Dispatching - ILO</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1837917</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1837917</guid>
<description><![CDATA[Excellent police dispatchers must continually improve their skills and keep current with evolving trends. This course helps experienced law enforcement dispatchers take their abilities, knowledge, and performance to the next level. Attend to learn about the dispatcher's role in specific crucial situations such as handling increased radio traffic, ICS events, SWAT/Negotiator calls, civil disturbances, and active assailant events. Through this course, you not only learn vital information about the evolution of your profession, but also learn to anticipate field unit requests, and prepare to successfully handle large- and small-scale events while maintaining public welfare and field responder safety. <h1 style="box-sizing: border-box; background-color: #ffffff;">Excellence in Dispatch Certificate             <img alt="" src="https://www.nena.org/resource/resmgr/images/excellenceimage.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 60px;" /></h1>This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years. Click <a href="https://www.nena.org/EID_Cert" style="box-sizing: border-box; background-color: transparent;">here</a> to learn more.A few things to consider when registering for an ILO course: <ul style="box-sizing: border-box; background-color: #ffffff;"><li style="box-sizing: border-box;">Each attendee must have their own laptop/computer. Multiple students cannot share computer. iPads and phones are not recommended.</li><li style="box-sizing: border-box;">Use the Zoom link that is sent to the registered email.   </li><li style="box-sizing: border-box;">You should have a strong internet connection.</li><li style="box-sizing: border-box;">Have a quiet room, so you can devote your full attention to the course, with no distractions. </li><li style="box-sizing: border-box;">There are a limited number of seats available, so please let us know as soon as possible if you can no longer attend.  Most  of our ILO courses have a waiting list, and we would like to accommodate everyone who can attend.</li></ul><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;"></a><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;">NENA Course Policy</a>NENA Members - $155Non-Members - $215]]></description>
<pubDate>Fri, 10 May 2024 15:00:00 GMT</pubDate>
</item>
<item>
<title>Preventing Telecommunicator Tunnel Vision - ILO</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1834022</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1834022</guid>
<description><![CDATA[In this workshop, participants identify and discuss common problem areas that our telecommunicators experience in the performance of their duties. You'll learn tips and tools that help you identify and correct problems to ensure your team members succeed. Whether it's in-the-moment issues like freezing up when CAD doesn’t work or when addresses do not validate, or systemic issues such as failure to follow protocols or errors resulting from inflexible QA questions, you'll get the training resources you need to get (and keep) your call takers performing at their very best. Excellence in Dispatch Certificate             This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years. Click <a href="https://www.nena.org/EID_Cert">here</a> to learn more.A few things to consider when registering for an ILO course:<ul style="color: #000000; font-size: medium; list-style-type: disc;"><li style="color: #666666; background: white; font-size: 12pt; font-family: Aptos, sans-serif;">Each attendee must have their own laptop/computer. Multiple students cannot share computer. iPads and phones are not recommended.</li><li style="color: #666666; background: white; font-size: 12pt; font-family: Aptos, sans-serif;">Use the Zoom link that is sent to the registered email.   </li><li style="color: #666666; background: white; font-size: 12pt; font-family: Aptos, sans-serif;">You should have a strong internet connection.</li><li style="color: #666666; background: white; font-size: 12pt; font-family: Aptos, sans-serif;">Have a quiet room, so you can devote your full attention to the course, with no distractions.</li><li style="color: #666666; background: white; font-size: 12pt; font-family: Aptos, sans-serif;">There are a limited number of seats available, so please let us know as soon as possible if you can no longer attend.  Most  of our ILO courses have a waiting list, and we would like to accommodate everyone who can attend.</li></ul><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank">NENA Course Policy</a>NENA Members - $155Non-Members - $215 ]]></description>
<pubDate>Thu, 23 May 2024 15:00:00 GMT</pubDate>
</item>
<item>
<title>Advanced Fire Dispatching - ILO</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1847647</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1847647</guid>
<description><![CDATA[NENA Advanced Fire Dispatch is designed to improve the skills, knowledge, and abilities of Fire Dispatchers. In many cases, Fire Dispatchers are provided little training beyond that required to utilize protocol cards—this creates an environment in which Dispatchers are not able to effectively anticipate operational conditions, use critical decision-making skills regarding these incidents, or provide important and timely information.Through this course, Dispatchers will not only be able to learn vital information about fire dispatching concepts. They will also learn valuable tools and tricks to make essential decisions more quickly and to improve their awareness and judgment when operating as fire dispatchers.<h1 style="box-sizing: border-box; background-color: #ffffff;">Excellence in Dispatch Certificate             <img alt="" src="https://www.nena.org/resource/resmgr/images/excellenceimage.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 60px;" /></h1>This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years. Click <a href="https://www.nena.org/EID_Cert" style="box-sizing: border-box; background-color: transparent;">here</a> to learn more.A few things to consider when registering for an ILO course: <ul style="box-sizing: border-box; background-color: #ffffff;"><li style="box-sizing: border-box;">Each attendee must have their own laptop/computer. Multiple students cannot share computer. iPads and phones are not recommended.</li><li style="box-sizing: border-box;">Use the Zoom link that is sent to the registered email.   </li><li style="box-sizing: border-box;">You should have a strong internet connection.</li><li style="box-sizing: border-box;">Have a quiet room, so you can devote your full attention to the course, with no distractions. </li><li style="box-sizing: border-box;">There are a limited number of seats available, so please let us know as soon as possible if you can no longer attend.  Most  of our ILO courses have a waiting list, and we would like to accommodate everyone who can attend.</li></ul><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;"></a><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;">NENA Course Policy</a>NENA Members - $155Non-Members - $215]]></description>
<pubDate>Thu, 6 Jun 2024 15:00:00 GMT</pubDate>
</item>
<item>
<title>Enhanced Caller Management - ILO</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1852721</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1852721</guid>
<description><![CDATA[NENA’s Enhanced Caller Management course helps you become a better call taker, enhances your professional skills, and improves outcomes for your agency and the community you serve. From active listening to decision making, local knowledge to performing efficiently in a crisis, the journey to becoming a star performer under the headset starts here. This exciting course builds upon basic standards, protocols, and policies to help you advance to the next level of 9-1-1 call taking proficiency on your journey towards professional mastery. Topics include: handling infrequent but highly critical events, improving listening skills, and developing a plan to keep your skills growing to meet new challenges.<h1 style="box-sizing: border-box; background-color: #ffffff;">Excellence in Dispatch Certificate             <img alt="" src="https://www.nena.org/resource/resmgr/images/excellenceimage.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 60px;" /></h1>This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years.  Click <a href="https://www.nena.org/EID_Cert" style="box-sizing: border-box; background: 0px 0px;">here</a> to learn more.A few things to consider when registering for an ILO course:<ul style="box-sizing: border-box; background-color: #ffffff;"><li style="box-sizing: border-box;">Each attendee must have their own laptop/computer. Multiple students cannot share computer. iPads and phones are not recommended.</li><li style="box-sizing: border-box;">Use the Zoom link that is sent to the registered email.   </li><li style="box-sizing: border-box;">You should have a strong internet connection.</li><li style="box-sizing: border-box;">Have a quiet room, so you can devote your full attention to the course, with no distractions. </li><li style="box-sizing: border-box;">There are a limited number of seats available, so please let us know as soon as possible if you can no longer attend.  Most  of our ILO courses have a waiting list, and we would like to accommodate everyone who can attend. </li></ul><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank">NENA Course Policy</a>NENA Members - $155Non-Members - $215]]></description>
<pubDate>Wed, 12 Jun 2024 15:00:00 GMT</pubDate>
</item>
<item>
<title>Advanced Police Dispatching - Castle Hayne, NC (Cape Fear Community College)</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1847716</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1847716</guid>
<description><![CDATA[Excellent police dispatchers must continually improve their skills and keep current with evolving trends. This course helps experienced law enforcement dispatchers take their abilities, knowledge, and performance to the next level. Attend to learn about
the dispatcher's role in specific crucial situations such as handling increased radio traffic, ICS events, SWAT/Negotiator calls, civil disturbances, and active assailant events. 
Through this course, you not only learn vital information about the evolution of your profession, but also learn to anticipate field unit requests, and prepare to successfully handle large- and small-scale events while maintaining public welfare and field
responder safety. 
<h1 style="box-sizing: border-box; background-color: #ffffff;">Excellence in Dispatch Certificate             <img alt="" src="https://www.nena.org/resource/resmgr/images/excellenceimage.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 60px;" /></h1>
This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete
this and at least two other EID courses within two years. Click <a href="https://www.nena.org/EID_Cert" style="box-sizing: border-box; background-color: transparent;">here</a>
 to learn more.FREE TO 9-1-1 PROFESSIONALSTo Register - Email lawenftraining@cfcc.edu]]></description>
<pubDate>Tue, 9 Jul 2024 13:30:00 GMT</pubDate>
</item>
<item>
<title>Enhanced Caller Management - Castle Hayne, NC (Cape Fear Community College)</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1847713</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1847713</guid>
<description><![CDATA[NENA’s Enhanced Caller Management course helps you become a better call taker, enhances your professional skills, and improves outcomes for your agency and the community you serve. From active listening to decision making, local knowledge to performing efficiently in a crisis, the journey to becoming a star performer under the headset starts here. This exciting course builds upon basic standards, protocols, and policies to help you advance to the next level of 9-1-1 call taking proficiency on your journey towards professional mastery. Topics include: handling infrequent but highly critical events, improving listening skills, and developing a plan to keep your skills growing to meet new challenges.<h1 style="box-sizing: border-box; background-color: #ffffff;">Excellence in Dispatch Certificate             <img alt="" src="https://www.nena.org/resource/resmgr/images/excellenceimage.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 60px;" /></h1>This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years.  Click <a href="https://www.nena.org/EID_Cert" style="box-sizing: border-box; background-color: transparent;">here</a> to learn more.FREE TO 9-1-1 PROFESSIONALSTo Register - Email lawenftraining@cfcc.edu]]></description>
<pubDate>Wed, 10 Jul 2024 13:30:00 GMT</pubDate>
</item>
<item>
<title>Preventing Telecommunicator Tunnel Vision - Castle Hayne, NC (Cape Fear Community College)</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1847719</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1847719</guid>
<description><![CDATA[In this workshop, participants identify and discuss common problem areas that our telecommunicators experience in the performance of their duties. You'll learn tips and tools that help you identify and correct problems to ensure your team members succeed. Whether it's in-the-moment issues like freezing up when CAD doesn’t work or when addresses do not validate, or systemic issues such as failure to follow protocols or errors resulting from inflexible QA questions, you'll get the training resources you need to get (and keep) your call takers performing at their very best.<h1 style="box-sizing: border-box; background-color: #ffffff;">Excellence in Dispatch Certificate             <img alt="" src="https://www.nena.org/resource/resmgr/images/excellenceimage.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 60px;" /></h1>This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years.  Click <a href="https://www.nena.org/EID_Cert" style="box-sizing: border-box; background-color: transparent;">here</a> to learn more. FREE TO 9-1-1 ProfessionalsTo register - contact lawenftraining@cfcc.edu]]></description>
<pubDate>Thu, 11 Jul 2024 13:00:00 GMT</pubDate>
</item>
<item>
<title>Preventing Telecommunicator Tunnel Vision - ILO</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1852734</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1852734</guid>
<description><![CDATA[In this workshop, participants identify and discuss common problem areas that our telecommunicators experience in the performance of their duties. You'll learn tips and tools that help you identify and correct problems to ensure your team members succeed. Whether it's in-the-moment issues like freezing up when CAD doesn’t work or when addresses do not validate, or systemic issues such as failure to follow protocols or errors resulting from inflexible QA questions, you'll get the training resources you need to get (and keep) your call takers performing at their very best. Excellence in Dispatch Certificate             This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years. Click <a href="https://www.nena.org/EID_Cert">here</a> to learn more.A few things to consider when registering for an ILO course:<ul style="color: #000000; font-size: medium; list-style-type: disc;"><li style="color: #666666; background: white; font-size: 12pt; font-family: Aptos, sans-serif;">Each attendee must have their own laptop/computer. Multiple students cannot share computer. iPads and phones are not recommended.</li><li style="color: #666666; background: white; font-size: 12pt; font-family: Aptos, sans-serif;">Use the Zoom link that is sent to the registered email.   </li><li style="color: #666666; background: white; font-size: 12pt; font-family: Aptos, sans-serif;">You should have a strong internet connection.</li><li style="color: #666666; background: white; font-size: 12pt; font-family: Aptos, sans-serif;">Have a quiet room, so you can devote your full attention to the course, with no distractions.</li><li style="color: #666666; background: white; font-size: 12pt; font-family: Aptos, sans-serif;">There are a limited number of seats available, so please let us know as soon as possible if you can no longer attend.  Most  of our ILO courses have a waiting list, and we would like to accommodate everyone who can attend.</li></ul><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank">NENA Course Policy</a>NENA Members - $155Non-Members - $215 ]]></description>
<pubDate>Tue, 16 Jul 2024 20:00:00 GMT</pubDate>
</item>
<item>
<title>Tactical Dispatch: Advanced Tactics - Addison, IL</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1848307</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1848307</guid>
<description><![CDATA[This course, designed for agencies with existing tactical dispatch teams, provides more advanced skills to their team members. Topics discussed include: a breakdown of the many roles and responsibilities in the field, liability, ICS review as it applies to tactical dispatch, proper use of ICS forms, hotwash/after action decisions, and stress management. This course will also give students a better understanding of what field responders need from their tactical dispatchers. Students practice these concepts with hands-on exercises. <a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;">NENA Course Policy</a> NENA Members - $215Non-NENA Members - $290]]></description>
<pubDate>Mon, 22 Jul 2024 13:30:00 GMT</pubDate>
</item>
<item>
<title>Leadership in the 9-1-1 Center - ILO</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1847010</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1847010</guid>
<description><![CDATA[It's not the title that one attaches to their name, but the ability to effectively manage, motivate, and mediate that makes a person a leader. This course is for current or soon-to-be PSAP supervisors who wish to enhance their understanding of the tools and traits necessary for effective leadership in the communications center. By focusing on the interpersonal elements common to the 9-1-1 center and discussing different manners of leadership, attendees will learn how to move from a transactional style of leadership to a more productive transformational style that utilizes remediation, interest-based negotiations, and re-framing tools to ensure the focus remains on people. The class also explores the benefits of knowledge of self, staff, organization, and the world. With heightened self-awareness and some new and useful techniques, attendees will return to their jobs with an increased ability to lead their team and meet their personal and professional goalsA few things to consider when registering for an ILO course: <ul style="box-sizing: border-box; background-color: #ffffff;"><li style="box-sizing: border-box;">Each attendee must have their own laptop/computer. Multiple students cannot share computer. iPads and phones are not recommended.</li><li style="box-sizing: border-box;">Use the Zoom link that is sent to the registered email.   </li><li style="box-sizing: border-box;">You should have a strong internet connection.</li><li style="box-sizing: border-box;">Have a quiet room, so you can devote your full attention to the course, with no distractions. </li><li style="box-sizing: border-box;">There are a limited number of seats available, so please let us know as soon as possible if you can no longer attend.  Most  of our ILO courses have a waiting list, and we would like to accommodate everyone who can attend.</li></ul><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;"></a><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;">NENA Course Policy</a>NENA Members - $155Non-Members - $215]]></description>
<pubDate>Fri, 26 Jul 2024 15:00:00 GMT</pubDate>
</item>
<item>
<title>Enhanced Caller Management - Bridgeport, WV</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1849842</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1849842</guid>
<description><![CDATA[NENA’s Enhanced Caller Management course helps you become a better call taker, enhances your professional skills, and improves outcomes for your agency and the community you serve. From active listening to decision making, local knowledge to performing efficiently in a crisis, the journey to becoming a star performer under the headset starts here. This exciting course builds upon basic standards, protocols, and policies to help you advance to the next level of 9-1-1 call taking proficiency on your journey towards professional mastery. Topics include: handling infrequent but highly critical events, improving listening skills, and developing a plan to keep your skills growing to meet new challenges.<h1 style="box-sizing: border-box; background-color: #ffffff;">Excellence in Dispatch Certificate             <img alt="" src="https://www.nena.org/resource/resmgr/images/excellenceimage.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 60px;" /></h1>This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years.  Click <a href="https://www.nena.org/EID_Cert" style="box-sizing: border-box; background-color: transparent;">here</a> to learn more.<a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;">NENA Course Policy</a>NENA Members - $215 Non-NENA Members - $290]]></description>
<pubDate>Thu, 26 Sep 2024 13:30:00 GMT</pubDate>
</item>
<item>
<title>Advanced Fire Dispatching - Middleton, CT</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1857290</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1857290</guid>
<description><![CDATA[NENA Advanced Fire Dispatch is designed to improve the skills, knowledge, and abilities of Fire Dispatchers. In many cases, Fire Dispatchers are provided little training beyond that required to utilize protocol cards—this creates an environment in which Dispatchers are not able to effectively anticipate operational conditions, use critical decision-making skills regarding these incidents, or provide important and timely information.Through this course, Dispatchers will not only be able to learn vital information about fire dispatching concepts. They will also learn valuable tools and tricks to make essential decisions more quickly and to improve their awareness and judgment when operating as fire dispatchers.<h1 style="box-sizing: border-box; background-color: #ffffff;">Excellence in Dispatch Certificate             <img alt="" src="https://www.nena.org/resource/resmgr/images/excellenceimage.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 60px;" /></h1>This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years. Click <a href="https://www.nena.org/EID_Cert" style="box-sizing: border-box; background-color: transparent;">here</a> to learn more.<a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;"></a><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;">NENA Course Policy</a>NENA Members - $215Non-Members - $290]]></description>
<pubDate>Tue, 1 Oct 2024 13:30:00 GMT</pubDate>
</item>
<item>
<title>Advanced Fire Dispatching - Middleton, CT</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1857293</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1857293</guid>
<description><![CDATA[NENA Advanced Fire Dispatch is designed to improve the skills, knowledge, and abilities of Fire Dispatchers. In many cases, Fire Dispatchers are provided little training beyond that required to utilize protocol cards—this creates an environment in which Dispatchers are not able to effectively anticipate operational conditions, use critical decision-making skills regarding these incidents, or provide important and timely information.Through this course, Dispatchers will not only be able to learn vital information about fire dispatching concepts. They will also learn valuable tools and tricks to make essential decisions more quickly and to improve their awareness and judgment when operating as fire dispatchers.<h1 style="box-sizing: border-box; background-color: #ffffff;">Excellence in Dispatch Certificate             <img alt="" src="https://www.nena.org/resource/resmgr/images/excellenceimage.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 60px;" /></h1>This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years. Click <a href="https://www.nena.org/EID_Cert" style="box-sizing: border-box; background-color: transparent;">here</a> to learn more.<a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;"></a><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;">NENA Course Policy</a>NENA Members - $215Non-Members - $290]]></description>
<pubDate>Wed, 2 Oct 2024 13:30:00 GMT</pubDate>
</item>
<item>
<title>Advanced Fire Dispatching - Addison, IL</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1858098</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1858098</guid>
<description><![CDATA[NENA Advanced Fire Dispatch is designed to improve the skills, knowledge, and abilities of Fire Dispatchers. In many cases, Fire Dispatchers are provided little training beyond that required to utilize protocol cards—this creates an environment in which Dispatchers are not able to effectively anticipate operational conditions, use critical decision-making skills regarding these incidents, or provide important and timely information.Through this course, Dispatchers will not only be able to learn vital information about fire dispatching concepts. They will also learn valuable tools and tricks to make essential decisions more quickly and to improve their awareness and judgment when operating as fire dispatchers.<h1 style="box-sizing: border-box; background-color: #ffffff;">Excellence in Dispatch Certificate             <img alt="" src="https://www.nena.org/resource/resmgr/images/excellenceimage.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 60px;" /></h1>This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years. Click <a href="https://www.nena.org/EID_Cert" style="box-sizing: border-box; background-color: transparent;">here</a> to learn more.<a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;"></a><a href="https://www.nena.org/page/course-cancellation-policy" target="_blank" style="font-size: 14px;">NENA Course Policy</a>NENA Members - $215Non-Members - $290]]></description>
<pubDate>Fri, 18 Oct 2024 13:30:00 GMT</pubDate>
</item>
<item>
<title>Advanced Police Dispatching - Addison, IL</title>
<link>https://www.nena.org/events/EventDetails.aspx?id=1858100</link>
<guid>https://www.nena.org/events/EventDetails.aspx?id=1858100</guid>
<description><![CDATA[Excellent police dispatchers must continually improve their skills and keep current with evolving trends. This course helps experienced law enforcement dispatchers take their abilities, knowledge, and performance to the next level. Attend to learn about
the dispatcher's role in specific crucial situations such as handling increased radio traffic, ICS events, SWAT/Negotiator calls, civil disturbances, and active assailant events. 
Through this course, you not only learn vital information about the evolution of your profession, but also learn to anticipate field unit requests, and prepare to successfully handle large- and small-scale events while maintaining public welfare and field
responder safety. 
<h1 style="box-sizing: border-box; background-color: #ffffff;">Excellence in Dispatch Certificate             <img alt="" src="https://www.nena.org/resource/resmgr/images/excellenceimage.png" style="box-sizing: border-box; border: 0px; vertical-align: middle; width: 60px;" /></h1>
This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete
this and at least two other EID courses within two years. Click <a href="https://www.nena.org/EID_Cert" style="box-sizing: border-box; background-color: transparent;">here</a>
to learn more.NENA Member - $215Non-Member - $290]]></description>
<pubDate>Mon, 4 Nov 2024 13:30:00 GMT</pubDate>
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