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Source: https://www.onedegree.hk/zh-hk/faq/article/how-do-i-file-a-home-insurance-claim

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hsWdWq"><span>網誌</span></div></a><a id="official-header-sublink-odhk_header_tab2_menu4" class="sc-1a553af6-1 sc-1a553af6-2 fhcTWD cDDfeG odv2-body-01" target="_self" rel="" href="/zh-hk/insurance-101"><div class="sc-1a553af6-0 dQgZSQ"></div><div class="sc-1a553af6-4 hsWdWq"><span>保險101</span></div></a></div></div></div><div id="general_header_desktop_promotions_tab" class="sc-48839ac2-2 dbmXZS"><div class="sc-48839ac2-3 eWuRZg">推廣優惠</div><div class="sc-48839ac2-1 QoVjZ"></div><div class="sc-d948e599-0 ikvxJy"><div class="sc-d948e599-1 sc-48839ac2-4 eyAMOj cbieho odv2-box-shadow-overlay"><a id="official-header-sublink-odhk_header_tab3_menu1" class="sc-1a553af6-1 sc-1a553af6-2 fhcTWD cDDfeG odv2-body-01" target="_self" rel="" href="/zh-hk/promotions"><div class="sc-1a553af6-0 dQgZSQ"></div><div class="sc-1a553af6-4 hsWdWq"><span>優惠總覽</span></div></a><a id="official-header-sublink-odhk_header_tab3_menu2" class="sc-1a553af6-1 sc-1a553af6-2 fhcTWD cDDfeG odv2-body-01" target="_self" rel="" href="/zh-hk/promotions/special/multipolicy"><div class="sc-1a553af6-0 dQgZSQ"></div><div class="sc-1a553af6-4 hsWdWq"><span>多重投保優惠</span></div></a><a id="official-header-sublink-header_pet_referral_campaign" class="sc-1a553af6-1 sc-1a553af6-2 fhcTWD cDDfeG odv2-body-01" target="_self" rel="nofollow" href="https://campaign.onedegree.hk/referrer-zh-hk"><div class="sc-1a553af6-0 dQgZSQ"></div><div class="sc-1a553af6-4 hsWdWq"><span>推薦計劃</span></div></a></div></div></div><div id="general_header_desktop_enterprise_tab" class="sc-48839ac2-2 dbmXZS"><div class="sc-48839ac2-3 eWuRZg">企業產品</div><div class="sc-48839ac2-1 QoVjZ"></div><div class="sc-d948e599-0 ikvxJy"><div class="sc-d948e599-1 sc-48839ac2-5 eyAMOj cXcTRV odv2-box-shadow-overlay"><div class="sc-48839ac2-7 dLdEED"><div class="sc-48839ac2-9 hiSOmF odv2-heading-06"><div style="width:0px;height:0px"></div>商務方案</div><a id="official-header-sublink-odhk_header_tab4_cat1_menu1" class="sc-1a553af6-1 sc-1a553af6-2 fhcTWD cDDfeG odv2-body-01" target="_self" rel="" href="/zh-hk/business-partners"><div class="sc-1a553af6-0 dQgZSQ"></div><div class="sc-1a553af6-4 hsWdWq"><span>業務概覽</span></div></a><a id="official-header-sublink-odhk_header_tab4_cat1_menu2" class="sc-1a553af6-1 sc-1a553af6-2 fhcTWD cDDfeG odv2-body-01" target="_self" rel="nofollow" href="https://partnership.onedegree.hk/zh-hk"><div class="sc-1a553af6-0 dQgZSQ"></div><div class="sc-1a553af6-4 hsWdWq"><span>企業合作</span></div></a><a id="official-header-sublink-odhk_header_tab4_cat1_menu4" class="sc-1a553af6-1 sc-1a553af6-2 fhcTWD cDDfeG odv2-body-01" target="_blank" rel="noopener noreferrer nofollow" href="https://theixt.com"><div class="sc-1a553af6-0 dQgZSQ"></div><div class="sc-1a553af6-4 hsWdWq"><span>保險核心系統</span></div></a></div><div class="sc-48839ac2-7 dLdEED"><div class="sc-48839ac2-9 hiSOmF odv2-heading-06"><div style="width:0px;height:0px"></div>保險產品</div><a id="official-header-sublink-odhk_header_tab4_cat2_menu1" class="sc-1a553af6-1 sc-1a553af6-2 fhcTWD cDDfeG odv2-body-01" target="_self" rel="nofollow" href="https://cyberinsurance.onedegree.hk/zh-hk"><div class="sc-1a553af6-0 dQgZSQ"></div><div class="sc-1a553af6-4 hsWdWq"><span>數碼保險</span></div></a><a id="official-header-sublink-odhk_header_tab4_cat2_menu2" class="sc-1a553af6-1 sc-1a553af6-2 fhcTWD cDDfeG odv2-body-01" target="_self" rel="nofollow" href="https://digitalasset-insurance.onedegree.hk/zh-hk"><div class="sc-1a553af6-0 dQgZSQ"></div><div class="sc-1a553af6-4 hsWdWq"><span>數字資產保險</span></div></a></div><img alt="OneDegree HK" loading="lazy" width="226" height="213" decoding="async" data-nimg="1" class="sc-48839ac2-6 cVDczr" style="color:transparent" srcSet="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_240,q_auto:eco/w_226/v1645075802/official-prod/official-header/dropdown-deco-3x.png 1x, https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_480,q_auto:eco/w_226/v1645075802/official-prod/official-header/dropdown-deco-3x.png 2x" src="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_480,q_auto:eco/w_226/v1645075802/official-prod/official-header/dropdown-deco-3x.png"/></div></div></div></div><div class="sc-2853b08d-9 gwanrW"></div><div class="sc-2853b08d-0 dczQNs"><a id="general-header-login-button" class="sc-2853b08d-12 fCwgDl" target="_self" rel="" href="/zh-hk/dashboard">帳戶</a><div class="sc-24f72516-0 gzTNWJ sc-2853b08d-7 fJXmaQ"><button id="general-header-quote-button" class="sc-24f72516-1 hIIwgd">報價</button></div><div id="general-header-product-select-block" class="sc-24f72516-2 wKZMO odv2-box-shadow-overlay"><div class="sc-24f72516-3 bNMkAF odv2-heading-06">選擇保障</div><div class="sc-24f72516-4 hfYKvU"><a id="general-header-quote-button-home" class="sc-24f72516-7 jppOXl" target="_self" rel="" href="/zh-hk/home-insurance"><div class="sc-24f72516-5 cVDTZN"><img alt="OneDegree HK" loading="lazy" width="56" height="56" decoding="async" data-nimg="1" class="sc-24f72516-6 kFQsNP" style="color:transparent" srcSet="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_64,q_auto:eco/v1646724204/official-prod/product-quote/home-icon-w56-3x.png 1x, https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_128,q_auto:eco/v1646724204/official-prod/product-quote/home-icon-w56-3x.png 2x" src="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_128,q_auto:eco/v1646724204/official-prod/product-quote/home-icon-w56-3x.png"/></div><div class="sc-24f72516-8 bJHA-dK odv2-responsive-heading-07-bold">家居保險</div></a><a id="general-header-quote-button-home-appliances-warranty" class="sc-24f72516-7 jppOXl" target="_self" rel="" href="/zh-hk/home-appliances"><div class="sc-24f72516-5 cVDTZN"><img alt="OneDegree HK" loading="lazy" width="56" height="56" decoding="async" data-nimg="1" class="sc-24f72516-6 kFQsNP" style="color:transparent" srcSet="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_64,q_auto:eco/v1697696689/official-prod/product-quote/home-warranty-icon-w56-3x.png 1x, https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_128,q_auto:eco/v1697696689/official-prod/product-quote/home-warranty-icon-w56-3x.png 2x" src="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_128,q_auto:eco/v1697696689/official-prod/product-quote/home-warranty-icon-w56-3x.png"/></div><div class="sc-24f72516-8 bJHA-dK odv2-responsive-heading-07-bold">家電保養保險</div></a><a id="general-header-quote-button-fire" class="sc-24f72516-7 jppOXl" target="_self" rel="" href="/zh-hk/fire/quote"><div class="sc-24f72516-5 cVDTZN"><img alt="OneDegree HK" loading="lazy" width="56" height="56" decoding="async" data-nimg="1" class="sc-24f72516-6 kFQsNP" style="color:transparent" srcSet="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_64,q_auto:eco/v1646724072/official-prod/product-quote/fire-icon-w56-3x.png 1x, https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_128,q_auto:eco/v1646724072/official-prod/product-quote/fire-icon-w56-3x.png 2x" src="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_128,q_auto:eco/v1646724072/official-prod/product-quote/fire-icon-w56-3x.png"/></div><div class="sc-24f72516-8 bJHA-dK odv2-responsive-heading-07-bold">火險</div></a><a id="general-header-quote-button-ci" class="sc-24f72516-7 jppOXl" target="_self" rel="" href="/zh-hk/health/critical-illness/quote"><div class="sc-24f72516-5 cVDTZN"><img alt="OneDegree HK" loading="lazy" width="56" height="56" decoding="async" data-nimg="1" class="sc-24f72516-6 kFQsNP" style="color:transparent" srcSet="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_64,q_auto:eco/v1646724070/official-prod/product-quote/ci-icon-w56-3x.png 1x, https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_128,q_auto:eco/v1646724070/official-prod/product-quote/ci-icon-w56-3x.png 2x" src="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_128,q_auto:eco/v1646724070/official-prod/product-quote/ci-icon-w56-3x.png"/></div><div class="sc-24f72516-8 bJHA-dK odv2-responsive-heading-07-bold">危疾保</div></a><a id="general-header-quote-button-pet" class="sc-24f72516-7 jppOXl" target="_self" rel="" href="/zh-hk/pet-insurance"><div class="sc-24f72516-5 cVDTZN"><img alt="OneDegree HK" loading="lazy" width="56" height="56" decoding="async" data-nimg="1" class="sc-24f72516-6 kFQsNP" style="color:transparent" srcSet="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_64,q_auto:eco/v1646724080/official-prod/product-quote/pet-icon-w56-3x.png 1x, https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_128,q_auto:eco/v1646724080/official-prod/product-quote/pet-icon-w56-3x.png 2x" src="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_128,q_auto:eco/v1646724080/official-prod/product-quote/pet-icon-w56-3x.png"/></div><div class="sc-24f72516-8 bJHA-dK odv2-responsive-heading-07-bold">寵物保險</div></a><a id="general-header-quote-button-turtle-bird" href="https://www.onedegree.hk/zh-hk/turtle-tortoise-bird-insurance" class="sc-24f72516-7 jppOXl" target="_blank" rel="noopener noreferrer"><div class="sc-24f72516-5 cVDTZN"><img alt="OneDegree HK" loading="lazy" width="56" height="56" decoding="async" data-nimg="1" class="sc-24f72516-6 kFQsNP" style="color:transparent" srcSet="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_64,q_auto:eco/v1669004280/official-prod/product-quote/turtle-bird-3x.png 1x, https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_128,q_auto:eco/v1669004280/official-prod/product-quote/turtle-bird-3x.png 2x" src="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_128,q_auto:eco/v1669004280/official-prod/product-quote/turtle-bird-3x.png"/></div><div class="sc-24f72516-8 bJHA-dK odv2-responsive-heading-07-bold">龜鳥保險</div></a></div></div></div><button id="general-header-language-button" class="sc-2853b08d-10 cPjBFN"><div style="width:0px;height:0px"></div></button><button id="general-header-mobile-hamburger-toggle" class="sc-fdd76f9b-0 dxuOax sc-2853b08d-11 htyeLu" type="button"><span class="sc-fdd76f9b-1 bYppTo"><span class="sc-fdd76f9b-2 SNzPr"></span></span></button></div></div></header></div><div class="sc-4ddc5e32-0 jLxjle"><img alt="OneDegree HK" fetchpriority="high" width="768" height="465" decoding="async" data-nimg="1" class="sc-4ddc5e32-1 NFqZJ" style="color:transparent" src="https://res.cloudinary.com/onedegree/image/upload/c_crop,w_768,h_465,q_auto:low,f_auto/v1658987140/official-prod/faq/curve-1x.png"/><img alt="OneDegree HK" fetchpriority="high" width="1280" height="465" decoding="async" data-nimg="1" class="sc-4ddc5e32-2 huOqSn" style="color:transparent" src="https://res.cloudinary.com/onedegree/image/upload/q_auto:low,f_auto/v1658987140/official-prod/faq/curve-1x.png"/><div class="sc-4ddc5e32-3 hijnuY"><div class="sc-4ddc5e32-4 izQrIT">我們樂意為你解答任何疑問</div><div class="sc-b1960497-0 bOMDLi"><input placeholder="搜尋" class="sc-b1960497-1 hnnwfC" value=""/><div class="sc-b1960497-2 eOrCBE"><div style="width:0px;height:0px"></div></div></div><img alt="isometric help" fetchpriority="high" width="259" height="233" decoding="async" data-nimg="1" class="sc-4ddc5e32-6 iLzrTu" style="color:transparent" srcSet="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_272,q_auto:eco/v1646819565/official-prod/faq/banner-small-2x.png 1x, https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_556,q_auto:eco/v1646819565/official-prod/faq/banner-small-2x.png 2x" src="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_556,q_auto:eco/v1646819565/official-prod/faq/banner-small-2x.png"/><img alt="isometric help" fetchpriority="high" width="689" height="235" decoding="async" data-nimg="1" class="sc-4ddc5e32-5 hYzoYX" style="color:transparent" srcSet="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_720,q_auto:eco/v1646818727/official-prod/faq/banner-large-2x.png 1x, https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_1536,q_auto:eco/v1646818727/official-prod/faq/banner-large-2x.png 2x" src="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_1536,q_auto:eco/v1646818727/official-prod/faq/banner-large-2x.png"/><div class="sc-4250d6f2-0 bcxEOJ sc-4ddc5e32-7 kNCNn"></div><div class="sc-4250d6f2-0 sc-4250d6f2-1 hilbsA bcOjbt sc-4ddc5e32-8 eTvVIL"></div></div></div><div class="sc-59302ba2-0 bDvTnX"><div class="sc-59302ba2-1 eIWqdm"><div class="sc-59302ba2-2 jdUqpr"><div class="sc-59302ba2-3 gugycj"><div class="sc-f086aacb-0 cJXTCg"><a href="https://www.onedegree.hk/zh-hk" class="sc-f086aacb-1 dVAJTt" target="_self" rel=""><div style="width:0px;height:0px"></div></a>&gt;<a class="sc-f086aacb-1 sc-f086aacb-2 dVAJTt dCzyIC" target="_self" rel="" href="/zh-hk/faq">FAQ</a>&gt;<a class="sc-f086aacb-1 sc-f086aacb-3 dVAJTt fRJhut" target="_self" rel="" href="/zh-hk/faq/tag/home-insurance">家居保險</a></div><div class="sc-8eab74dd-0 bvAefH odv2-body-01"><h1 class="sc-8eab74dd-1 bqvCIY">如何進行家居保險索償？</h1><div class="sc-8eab74dd-8 eIOhxU">最後更新：<!-- --> <!-- -->2022年11月3日</div><div class="sc-8eab74dd-2 kqYNII"><h6>請按以下鏈結以下載所需的索償表格，把表格及表格上列明的所需文件電郵至<a href="mailto:claims@onedegree.hk" target="_self" class="sc-8eab74dd-7 hUVJZj odv2-body-01">claims@onedegree.hk</a>。如需額外的資料或文件，我們的索償團隊會聯絡你。</h6><p>⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀</p><h6>家居財物損毀索償表格：<strong><a href="https://odhk.blob.core.windows.net/home/property-insurance-claim-form.pdf" target="_blank" class="sc-8eab74dd-7 hUVJZj odv2-body-01">下載</a></strong></h6><h6>（有關申請家居財物損毀 / 學校停課補償 / 居家意外索償所需文件，請瀏覽：<em><a href="https://www.onedegree.hk/zh-hk/faq/article/what-documents-do-i-need-to-submit-when-i-file-c-claim-against-household" target="_blank" class="sc-8eab74dd-7 hUVJZj odv2-body-01">申請家居財物損毀/學校停課補償/居家意外索償時需要提供什麽文件？</a></em>）</h6><h6><br/>第三者責任保障索償表格：<strong><a href="https://odhk.blob.core.windows.net/home/third-party-liability-claim-form.pdf" target="_blank" class="sc-8eab74dd-7 hUVJZj odv2-body-01">下載</a></strong></h6><h6>（有關申請第三者責任保障索償所需文件，請瀏覽：<em><a href="https://www.onedegree.hk/zh-hk/faq/article/what-documents-do-i-need-to-submit-when-i-file-a-claim" target="_blank" class="sc-8eab74dd-7 hUVJZj odv2-body-01">申請第三者責任保障索償時需要提供什麽文件？</a></em>）</h6><p>⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀</p><h6>請在事件發生後30天內向我們遞交書面索償申請，並附上所有相關文件。</h6><p>⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀</p><h6>在申請索償過程中，請留意以下重要事項：</h6><h6>1）假如意外涉及受傷者，及或盜竊、爆竊或搶劫造成的損失，請在24小時内向警方投案並向我們提供警方報告的副本。</h6><p>⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀</p><h6>2）請勿在我們的檢視或認可前棄掉任何已損毀的物品。假如你在未與我們商討之前丟棄任何損毀物件，我們有可能就此拒絕你的索償申請。</h6><p>⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀</p><h6>3）未與我們商討之前，切勿與任何第三方人士交涉，或承認任何第三方責任。</h6></div></div><div class="sc-842c1cf8-0 eclxLo"><div class="sc-842c1cf8-1 WXZBG"><img alt="ellipse" loading="lazy" width="36" height="37" decoding="async" data-nimg="1" class="sc-842c1cf8-4 bHQzTw" style="color:transparent" srcSet="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_48,q_auto:eco/v1658986444/official-prod/faq/ellipse-1x.png 1x, https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_85,q_auto:eco/v1658986444/official-prod/faq/ellipse-1x.png 2x" src="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_85,q_auto:eco/v1658986444/official-prod/faq/ellipse-1x.png"/><div class="sc-842c1cf8-2 gNpjaQ">仍然需要幫助嗎？<div class="sc-842c1cf8-5 gZwfrq"><img alt="paw" loading="lazy" width="20" height="20" decoding="async" data-nimg="1" class="sc-842c1cf8-7 jjYzvo" style="color:transparent" srcSet="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_20,q_auto:eco/v1658986444/official-prod/faq/paw-1x.png 1x, https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_48,q_auto:eco/v1658986444/official-prod/faq/paw-1x.png 2x" src="https://res.cloudinary.com/onedegree/image/upload/f_auto,c_limit,w_48,q_auto:eco/v1658986444/official-prod/faq/paw-1x.png"/></div></div></div><div class="sc-842c1cf8-3 hWRJrw odv2-body-02">你可以透過右下角的<button class="sc-842c1cf8-6 geLNxI">在線對話按鈕</button>與我們的客戶服務團隊即時對話，或<a class="sc-842c1cf8-8 izAMmG" target="_self" rel="" href="/zh-hk/contact-us">按此</a>聯絡我們。</div></div></div><div class="sc-59302ba2-4 bTRJaF"><div><div class="sc-3c4f6d91-0 LbTTB odv2-heading-04">分類</div><div class="sc-3c4f6d91-1 eAgTHA"></div><a target="_self" rel="" href="/zh-hk/faq/tag/home-insurance"><div class="sc-fd5a0fb6-0 cKEvwp odv2-body-01">家居保險</div></a><div class="sc-fd5a0fb6-1 kmCXHU"></div><a target="_self" rel="" href="/zh-hk/faq/tag/fire-insurance"><div class="sc-fd5a0fb6-0 cKEvwp odv2-body-01">火險</div></a><div class="sc-fd5a0fb6-1 kmCXHU"></div><a target="_self" rel="" href="/zh-hk/faq/tag/pet-insurance"><div class="sc-fd5a0fb6-0 cKEvwp odv2-body-01">寵物保險</div></a><div class="sc-fd5a0fb6-1 kmCXHU"></div><a target="_self" rel="" href="/zh-hk/faq/tag/critical-illness-insurance"><div class="sc-fd5a0fb6-0 cKEvwp odv2-body-01">危疾保險</div></a><div class="sc-fd5a0fb6-1 kmCXHU"></div><a target="_self" rel="" href="/zh-hk/faq/tag/policy-management"><div class="sc-fd5a0fb6-0 cKEvwp odv2-body-01">保單管理</div></a><div class="sc-fd5a0fb6-1 kmCXHU"></div><a target="_self" rel="" href="/zh-hk/faq/tag/billing-and-payment"><div class="sc-fd5a0fb6-0 cKEvwp odv2-body-01">繳費及帳單</div></a><div class="sc-fd5a0fb6-1 kmCXHU"></div><a target="_self" rel="" href="/zh-hk/faq/tag/about-us"><div class="sc-fd5a0fb6-0 cKEvwp odv2-body-01">關於我們</div></a><div class="sc-fd5a0fb6-1 kmCXHU"></div></div></div></div></div></div><div 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⠀⠀⠀","spans":[]},{"type":"heading6","text":"家居財物損毀索償表格：下載","spans":[{"start":11,"end":13,"type":"strong"},{"start":11,"end":13,"type":"hyperlink","data":{"link_type":"Web","url":"https://odhk.blob.core.windows.net/home/property-insurance-claim-form.pdf","target":"_blank"}}]},{"type":"heading6","text":"（有關申請家居財物損毀 / 學校停課補償 / 居家意外索償所需文件，請瀏覽：申請家居財物損毀/學校停課補償/居家意外索償時需要提供什麽文件？）","spans":[{"start":38,"end":70,"type":"em"},{"start":38,"end":70,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.onedegree.hk/zh-hk/faq/article/what-documents-do-i-need-to-submit-when-i-file-c-claim-against-household","target":"_blank"}}]},{"type":"heading6","text":"\n第三者責任保障索償表格：下載","spans":[{"start":13,"end":15,"type":"strong"},{"start":13,"end":15,"type":"hyperlink","data":{"link_type":"Web","url":"https://odhk.blob.core.windows.net/home/third-party-liability-claim-form.pdf","target":"_blank"}}]},{"type":"heading6","text":"（有關申請第三者責任保障索償所需文件，請瀏覽：申請第三者責任保障索償時需要提供什麽文件？）","spans":[{"start":23,"end":44,"type":"em"},{"start":23,"end":44,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.onedegree.hk/zh-hk/faq/article/what-documents-do-i-need-to-submit-when-i-file-a-claim","target":"_blank"}}]},{"type":"paragraph","text":"⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀","spans":[]},{"type":"heading6","text":"請在事件發生後30天內向我們遞交書面索償申請，並附上所有相關文件。","spans":[]},{"type":"paragraph","text":"⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀","spans":[]},{"type":"heading6","text":"在申請索償過程中，請留意以下重要事項：","spans":[]},{"type":"heading6","text":"1）假如意外涉及受傷者，及或盜竊、爆竊或搶劫造成的損失，請在24小時内向警方投案並向我們提供警方報告的副本。","spans":[]},{"type":"paragraph","text":"⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀","spans":[]},{"type":"heading6","text":"2）請勿在我們的檢視或認可前棄掉任何已損毀的物品。假如你在未與我們商討之前丟棄任何損毀物件，我們有可能就此拒絕你的索償申請。","spans":[]},{"type":"paragraph","text":"⠀⠀ ⠀⠀⠀⠀⠀⠀ ⠀⠀⠀","spans":[]},{"type":"heading6","text":"3）未與我們商討之前，切勿與任何第三方人士交涉，或承認任何第三方責任。","spans":[]}],"related_tag_list":[{"related_tag":{"id":"Yjfi7xEAACEAb4tM","type":"faq_v2_tag","tags":["home"],"lang":"zh-hk","slug":"%E5%AE%B6%E5%B1%85%E4%BF%9D%E9%9A%AA","first_publication_date":"2022-03-21T02:29:11+0000","last_publication_date":"2022-03-23T02:12:25+0000","uid":"home-insurance","data":{"display_title":"家居保險"},"link_type":"Document","isBroken":false}},{"related_tag":{"link_type":"Document"}}],"related_article_list":[]},"serverLastDate":"2022-11-03T04:33:54+0000","_nextI18Next":{"initialI18nStore":{"zh-hk":{"brand":{"about_us_meta":"OneDegree 是香港首批取得網上一般保險牌照的科技公司之一，透過全數碼化的保險平台來改變傳統保險業。歡迎來你了解更多關於我們的故事。","about_us_ogtitle":"關於我們   OneDegree   香港新一代保險公司","about_us_ogurl":"https://www.onedegree.hk/zh-hk/about-us","about_us_pagetitle":"關於我們   OneDegree","about_us_section1_text1":"與保險業內複雜的用語、繁瑣的索償程序及一堆洐生的紙本文件說再見！","about_us_section1_text2":"OneDegree 成立於2016年，致力通過全數碼化的保險平台來改變傳統保險業，亦是香港首批取得虛擬保險牌照的科技公司之一。[[doubleNewline]]我們確信保險業必須改革，讓保險回歸本質，變得簡單及透明化。無論風險大小，同樣可令你於遇到突發事件時受到保障，真正享受到保險所帶來的便利。","about_us_section1_title":"我們是 ","about_us_section1_title2":"OneDegree","about_us_section2_text":"「OneDegree」的概念來自六度分隔理論，意思是地球上任何兩個人都可以透過六個人連繫起來。但我們相信於科技的輔助下，我們的距離可與你再「一度」靠近。[[doubleNewline]]透過科技將保險數碼化，購買保險變得更簡單，亦照顧到不同用家的真正需要。我們期望每個改變，都可為你的生活，甚至整個保險業帶來更正面的發展。","about_us_section2_title":"為甚麼要選擇","about_us_section2_title2":"OneDegree?","about_us_section3_text":"於保險路上，有我們為你提供各式各樣的保障。我們的背後，亦同樣有賴各方支持！[[doubleNewline]]OneDegree 是數碼港其中一個重點培育的本地創科公司。數碼港由香港政府全資擁有，為我們提供策略性支持。同時，OneDegree 獲得國際知名的創投基金投資，其中包括 BitRock Capital 及國泰創投。","about_us_section3_title":" ","about_us_section3_title2":"強大背後支持","about_us_section4_button":"瀏覽更多","about_us_section4_title":"媒體報導","about_us_title2":"關於我們","business_partner_email":"partnership@onedegree.hk","business_partner_meta":"OneDegree 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嗎？","claim_section4_faq2_ans":"不需要，你可帶寵物到香港任何註冊獸醫就診，或使用我們的網絡獸醫，關鍵分別在於賠償百分比不一樣。記得提醒獸醫於醫療收據上寫上徵狀出現日期、診斷結果（病因）、各項醫療項目收費及寵物名字，以確保索償過程順暢。投保時1歲或以上寵物，網絡獸醫就診的賠償比例上限為90%；非網絡獸醫就診的賠償比例上限為70%；投保時13週至11個月寵物，兩種獸醫就診賠償均為上限50%。","claim_section4_faq2_here":"網絡獸醫","claim_section4_faq3":"申請索償有沒有時間限制？","claim_section4_faq3_ans":"你必須在寵物就診後30天內提出索償。 如果寵物住院1天或以上，請於出院日起計30天内提交索償。任何未能按時提出的索償將不獲處理，所以請記得每次就醫後儘快申請索償。","claim_section4_faq4":"我如何知悉目前索償進度？","claim_section4_faq4_ans":"你可以隨時登入你的帳戶，並前往索償中心查看所有索償的狀態，任何更新亦將在該頁面清楚顯示。","claim_section4_faq5":"如果我的索償被拒絕，我可以重新評估有關索償結果嗎？","claim_section4_faq5_ans":"可以，每次拒絕索償時，我們均會清楚地向你解釋背後的原因。如果你不同意，請透過電郵[[claim_section4_faq5_email]]聯絡我們，我們的索償部門將儘快為你處理，亦可能要求你及主診獸醫提供更多資料，以便重新評估你的索償個案。","claim_section4_faq5_email":"claims@onedegree.hk","claim_section4_faq6":"用於索償的收據上要有哪些資料？","claim_section4_faq6_ans":"記得提醒獸醫於醫療收據上寫上診斷結果（病因）、病徵出現日期、各項醫療項目收費及寵物名字。","claim_section4_title":"常見問題","claim_section5_text":"購買保險無非希望於意外發生時，能儘快獲得經濟支援，所以我們為你設計了簡單和快捷的索償手續，令你能獲得及時的援助。立即投保，開啟你的嶄新體驗吧！","claim_section5_title":"顧客至上","claim_text":"OneDegree 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  OneDegree   香港網上保險","contactus_ogurl":"https://www.onedegree.hk/zh-hk/contact-us","contactus_pagetitle":"聯絡我們   OneDegree","contactus_text":"你可以透過右下角的按鈕，與我們的客戶服務主任即時對話，或於星期一至五上午十時至下午六時期間（公眾假期除外）致電 2886 9892 查詢。","contactus_thankyou1":"我們已經收到你的訊息！","contactus_thankyou2":"我們會儘快回覆你的查詢。","contactus_title":"我們隨時為你服務","cookie_banner_cta":"了解更多","cookie_banner_text":"本網站使用 Cookies 為你提供順暢瀏覽體驗。","cookie_meta":"Cookies help us remember you and provide a better experience when you’re visiting our website. Read our policy for more details on how we use cookies.","cookie_ogtitle":"Cookie 政策   OneDegree","cookie_ogurl":"https://www.onedegree.hk/zh-hk/cookie-policy","cookie_pagetitle":"Cookie 政策   OneDegree","dog_page_meta":"OneDegree狗保險—寵物CEO Plan ®尊寵計劃每年醫療保額高達港幣10萬元，更可全單賠足9成。幫你用心守護，用時間愛。","dog_page_ogtitle":"OneDegree狗保險   全港唯一寵物CEO Plan®","dog_page_ogurl":"https://www.onedegree.hk/zh-hk/dog-insurance","dog_page_pagetitle":"OneDegree狗保險   全港唯一寵物CEO Plan®","dog_page_text":"每個毛孩都是家中的無價寶，而OneDegree寵物CEO Plan保與主人一起守護毛孩。任何品種狗狗均可投保，同樣可獲得健度保障的機會；網上投保手續簡單，數分鐘即可完成；寵物醫療保額高​達HK$80,000，主人無須為昂貴的醫療費用煩惱，專心給予毛孩最好的照顧。","dog_page_title":"萬般寵 一種愛","email_clipboard_text":"成功複製電郵地址。","faq_faq":"常見問題","faq_help_contact":"按此","faq_help_text":"你可以透過右下角的[[live_chat_button]]與我們的客戶服務團隊即時對話，或[[faq_help_contact]]聯絡我們。","faq_help_title":"仍然需要幫助嗎？","faq_related":"相關問題：","faq_search_ogtitle":" \"{{keyword}}\"的搜尋結果","faq_search_title":" \"{{keyword}}\"的搜尋結果","faq_search_type":"搜尋","faq_sidebar_categories":"分類","faq_time_string":"最後更新：","faq_title":"我們樂意為你解答任何疑問","find_vet_close_time":"正在休息：","find_vet_dayoff":"休息","find_vet_disclaimer":"最近更新日期：2024年7月4日\n[[doubleNewline]]\n我們會定時更新網絡診所最新資訊，惟不保證以上資訊能及時反映診所之營運改變。\n[[doubleNewline]]\nOneDegree有權隨時修改、終止或暫停獸醫診所網絡計劃而無須另行通知，並保留絕對酌情權。","find_vet_distance":"距離你{{distance}}公里","find_vet_map":"在地圖顯示","find_vet_meta":"你可帶寵物到香港任何註冊獸醫就診，或選擇我們的網絡獸醫，投保時1歲或以上寵物可獲取高達 90% 賠償。投保時13週至11個月寵物則可索償最多 50%。","find_vet_ogtitle":"合作香港獸醫診所名單   OneDegree   香港網上保險","find_vet_ogurl":"https://www.onedegree.hk/zh-hk/vet-network","find_vet_open_time":"正在營業：","find_vet_pagetitle":"合作香港獸醫診所名單   OneDegree","find_vet_point1":"寵物純醫療保障","find_vet_point2":"一站式管理平台","find_vet_point3":"簡易索償程序","find_vet_search_1result":"以下的獸醫診所符合你的搜尋條件：​[[doubleNewline]]我們建議你帶寵物就醫前先致電預約，以避免長時間候診，或因診所營業時間有所更改而撲空。​","find_vet_search_bar":"輸入診所名稱或所在地區，例如：九龍 / 沙田 / 離島 / 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[[join_us_email]]，或許我們能為你找到其他合適的工作機會。","join_us_section4_title":"最新職位空缺","join_us_subtitle":"加入我們一起來改變保險業。","join_us_text":"我們的團隊充滿活力，有來自不同背景，卻有著相同的理念的專業人士。在 OneDegree，成員之間合作無間，每個人的貢獻都同樣重要。","join_us_title":"加入 OneDegree","joinus_meta":"正在尋找工作機會？OneDegree 正招聘富創新思維及期望突破傳統的專業人士加入我們的團隊。擁有相同理念的你，馬上來應徵我們的職位吧！","joinus_ogtitle":"加入我們   OneDegree   香港網上保險","joinus_ogurl":"https://www.onedegree.hk/zh-hk/join-us","joinus_pagetitle":"加入我們   OneDegree","legal_page_back":"Back to top","legal_page_date":"Last updated:","live_chat_button":"在線對話按鈕","new_url":"https://www.onedegree.hk/zh-hk/news/","pet_claim_section1_text":"​我們和你同樣關注毛孩的健康。請於就醫後30天內申請索償，並確保收據上已列出下方註明的所須資料，否則索償將有機會被拒。如你發現收據上有任何遺漏，可請獸醫於現有收據上手寫補充後再簽名及蓋章作實，或請獸醫電郵提供有關資料，以便將相關內容一同上傳以作核實用途。","pet_claim_section1_title":"如何索償","pet_claim_section2_list":"查看網絡獸醫名單","pet_claim_section2_point1_text":"網絡獸醫賠償百分比：90% (適用於1歲或以上寵物) ","pet_claim_section2_point2_text":"非網絡獸醫賠償百分比：70%  (適用於投保時1歲或以上寵物) ","pet_claim_section2_point3_text":"投保時13週至11個月寵物：全港註冊獸醫 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已獲香港特別行政區保險業監管局授權並受其監管。","pet_exclusion_list_exclusion1_subtitle":"已存在的病況","pet_exclusion_list_exclusion1_text":"於保單生效日前或等候期內，如有以下任何已出現症狀、已被確診或已接受治療的病況，有關病況將視為投保前已存在的病況：過敏、非化膿性關節炎、哮喘或慢性下呼吸道疾病、癌症（惡性腫瘤）、心血管疾病、慢性眼疾、慢性腸胃病、慢性肝膽系統疾病、慢性胰腺疾病、慢性腎病、內分泌疾病、傳染病，包括假性狂犬病，貓愛滋，FIV（貓免疫缺陷病毒），FeLV（貓白血病病毒）、炎症性腸病、關節發育不良、腫瘤（良性）、骨軟骨疾病、神經疾病、泌尿系統結石、尿道閉塞","pet_exclusion_list_exclusion10_subtitle":"不受保障的治療方式","pet_exclusion_list_exclusion10_text1":"針灸治療、物理治療","pet_exclusion_list_exclusion10_text10":"免疫治療","pet_exclusion_list_exclusion10_text2":"另類療法、順勢療法","pet_exclusion_list_exclusion10_text3":"化療、放射治療","pet_exclusion_list_exclusion10_text4":"實驗性治療、臭氧療法","pet_exclusion_list_exclusion10_text5":"幹細胞治療、基因治療、器官移植","pet_exclusion_list_exclusion10_text6":"草藥療法（包括但不限於草藥、中藥及其製品）","pet_exclusion_list_exclusion10_text7":"激光治療、整骨療法","pet_exclusion_list_exclusion10_text8":"水療","pet_exclusion_list_exclusion10_text9":"高壓氧治療","pet_exclusion_list_exclusion2_subtitle":"先天性疾病","pet_exclusion_list_exclusion2_text":"任何在子宮發育或出生時，潛在、已知或已確診的醫學、生理或精神上的異常。","pet_exclusion_list_exclusion3_subtitle":"因懷孕或配種導致的病況","pet_exclusion_list_exclusion3_text":"任何因懷孕或配種所導致的病況","pet_exclusion_list_exclusion4_subtitle":"疏忽照顧或由人為蓄意造成的病況","pet_exclusion_list_exclusion5_subtitle":"不受保障的疾病包括犬瘟熱、 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香港網上保險","press_ogurl":"https://www.onedegree.hk/zh-hk/press","press_pagetitle":"媒體中心   OneDegree","press_post_back":"\u003c 返回","press_section1_text":"瀏覽更多","press_section1_title":"最新消息","press_section2_title":"媒體報導","press_subtext":"媒體查詢： [[press_email]]","press_text":"我們在不停擴展，你可以在這裡取得我們的最新發展情況。","press_title":"與我們保持聯絡","privacy_meta":"Your privacy is our top priority. 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日內取消即可全額退款。","general_checkout_credit_card_empty":"必須填寫信用卡號碼","general_checkout_credit_card_error":"請輸入有效的信用卡號碼","general_checkout_credit_card_no":"信用卡號碼","general_checkout_cvv":"CVV","general_checkout_CVV_empty":"必須填寫CVV","general_checkout_CVV_error":"請輸入有效的CVV","general_checkout_CVV_tooltip":"如你以VISA卡或萬事達卡付款，驗證碼 (CVC/CVV)為卡背的最後3位數字；以美國運通卡付款，則為卡片正面末端上方的四位數字。","general_checkout_encryption":"我們使用256-bit SSL加密方式保護你的付款資料。","general_checkout_expiration":"有效期","general_checkout_expiry_date_empty":"必須填寫有效期","general_checkout_expiry_date_error":"請輸入正確的有效期","general_checkout_fail_to_pay":"付款不成功，再重試","general_checkout_freetrial":"免費試用","general_checkout_important date_title":"不同保障項目等候期不一樣","general_checkout_important_date_title":"不同保障項目等候期不一樣。","general_checkout_pay_fail_popup_check":"1. 向發卡機構查詢你的信用卡狀態，或嘗試使用另一張卡。","general_checkout_pay_fail_popup_cs":"2. 若仍然出現問題，請聯繫我們的客服。","general_checkout_pay_fail_popup_des":"如你的付款出現問題，你可嘗試以下解決方法：","general_checkout_pay_fail_popup_header":"抱歉……你的付款出了點問題","general_checkout_pay_fail_popup_tryagain":"我明白","general_checkout_pay_failed_snackbar":"交易無法順利完成，請重試","general_checkout_pay_now_btn":"付款","general_checkout_payment_annually":"年繳","general_checkout_payment_annually_save_up_to":"節省高達 10%","general_checkout_payment_header":"帳單明細","general_checkout_payment_info_header":"付款資料","general_checkout_payment_monthly":"月繳","general_checkout_promo_not_applicable":"此優惠碼不適用於所選計劃","general_checkout_promo_terms":"請查看優惠條款及細則","general_checkout_promo_terms_popup_title":"條款及細則","general_checkout_refund":"如果你投保後改變主意，我們有靈活的退款安排。","general_checkout_refund_time_hkt":"香港時間 ","general_checkout_refund_time_on":"於","general_checkout_refund_time_timestamp":"00:00","general_checkout_signin_btn":"註冊/登入","general_checkout_signin_credit":"註冊後可輸入信用卡資料","general_checkout_signin_header":"註冊/登入以結帳","general_cs_email_address":"care@onedegree.hk","general_default_card":"預設","general_error_cta":"前往首頁","general_error_tab_title":"網頁無法打開   OneDegree","general_error_text":"網頁發生問題無法打開。請稍後再試。","general_error_title":"無法打開","general_footer_cookies":"Cookies政策","general_footer_entity":"OneDegree Hong Kong Limited 版權所有 © 2022\n\n","general_footer_entity_dynamic":"OneDegree Hong Kong Limited 版權所有 © {{current_year}}","general_footer_hk_timezone_indicator":"香港時間（UTC+8）","general_footer_language_en":"English","general_footer_language_zh":"中文","general_footer_privacy":"隱私政策","general_footer_term_of_use":"網站使用條款","general_hkd":"HK$","general_landing_free_trial":"免費試用","general_manage_card":" ","general_no_connection_snackbar":"連綫錯誤，請再試。","general_no_longer_exist_snackbar":"已經不在了","general_payment":"付款","general_payment_add_card_success":"你已成功新增信用卡。","general_payment_add_default_card_success":"你已成功新增信用卡及設定為預設信用卡。","general_payment_authentication_required":"信用卡需驗證。","general_payment_change_another_card":"這張信用卡暫時不能用，請改用另外一張。","general_payment_contact_card_issuer":"信用卡付款被拒，請聯絡發卡銀行。","general_payment_duplicated_phone_number":"此電話號碼已登了OneDegree帳號，請提供一組新的電話號碼","general_payment_expired_card":"這張信用卡已過期，請改用另外一張。","general_payment_incorrect_card_details":"信用卡到期日／CVC不正確，請重試。","general_payment_incorrect_card_numbers":"信用卡號碼不正確，請重試。","general_payment_incorrect_cvc":"卡號或CVC有錯。請檢查。","general_payment_insufficient_funds":"這張信用卡餘額不足，請改用另外一張。","general_payment_not_support_payment_brand":"請用VISA卡、萬事達卡或美國運通卡。","general_payment_processing_error":"付款程序出錯，請重試。","general_payment_purchase_try_again":"付款尚未完成，請重試","general_payment_testmode_decline":"請使用有效信用卡。","general_payment_try_again":"失敗，請再試。","general_payment_try_again_later":"付款失敗，請稍後重試。","general_per_month_short_ver":"/ 月","general_per_year_short_ver":"/ 年","general_plan_promo_not_applicable_popup":"此優惠碼不適用於所選計劃，要先移除不適用優惠碼嗎？如有適用優惠碼，會幫你自動套入。","general_plan_promo_not_applicable_popup_no":"不需要","general_plan_promo_not_applicable_popup_yes":"移除","general_promo":"優惠碼","general_promo_applicable_error":"優惠碼不適用","general_promo_applied":"成功使用優惠","general_promo_apply":"使用","general_promo_campaign_quote":"優惠碼反應熱烈，限額已滿","general_promo_expire_error":"優惠碼已過期","general_promo_free_trial":"免費試用","general_promo_input_error":"請輸入優惠碼\n","general_promo_invalid_error":"優惠碼無效","general_promo_quota_error":"優惠碼反應熱烈，限額已滿","general_promo_terms":"查看優惠條款及細則","general_promo_terms_popup_title":"條款及細則","general_purchase_checkout_premium_levy":"保費徵費","general_purchase_checkout_premium_levy_details":"本保單按保監局訂明之徵費率收取保費徵費。如需要進一步資料，請參閱 www.onedegree.hk/faq","general_purchase_checkout_premium_subtotal":"小計","general_purchase_checkout_promo_code":"優惠碼","general_purchase_checkout_promo_code_payment_term_invalid":"此優惠碼不適用於所選繳費方式","general_purchase_checkout_summary_prm":"總保費","general_purchase_checkout_summary_renewal":"我們將在保單到期前發出續保通知。詳情請參照保單條款。","general_purchase_checkout_summary_wording":"保單條款","general_purchase_info_confirm":"請確認","general_purchase_info_contact_852":"852","general_purchase_info_contact_email":"電郵地址","general_purchase_info_contact_email_confirm":"我們將發送你的申請確認信到此電郵地址","general_purchase_info_contact_email_error_empty":"請輸入電郵地址","general_purchase_info_contact_email_error_valid":"請輸入有效的電郵地址","general_purchase_info_contact_email_reenter":"再次輸入電郵地址","general_purchase_info_contact_email_reenter_empty":"請輸入電郵地址","general_purchase_info_contact_email_reenter_match":"電郵地址須保持一致","general_purchase_info_contact_phone":"電話號碼","general_purchase_info_contact_phone_error_empty":"請輸入電話號碼","general_purchase_info_contact_phone_error_valid":"請輸入有效的電話號碼","general_purchase_info_contact_title":"你的聯絡資料：","general_purchase_info_declaration_agree_error":"你須同意方可繼續","general_purchase_info_declaration_pics":"個人資料收集聲明","general_purchase_info_email":"電郵地址","general_purchase_info_email_optional":"電郵地址(選填)","general_purchase_info_exceed_word_limit":"超過字數，請聯繫客服","general_purchase_info_insured_dob_empty":"請輸入受保人出生日期","general_purchase_info_insured_gender_empty":"請選擇受保人性別","general_purchase_info_marketing_agree":"我希望收到來自OneDegree的最新獨家優惠及資訊","general_purchase_info_next":"繼續","general_purchase_info_next_error":"請正確填寫所有必填項目","general_purchase_info_personal_dob":"出生日期(日日/月月/年年年年)","general_purchase_info_personal_dob_18yr":"你須滿18嵗以上方可申請","general_purchase_info_personal_dob_empty":"請輸入出生日期","general_purchase_info_personal_dob_past":"請輸入已過去的日期。","general_purchase_info_personal_dob_placeholder":"DD/MM/YYYY","general_purchase_info_personal_dob_valid":"請輸入有效日期","general_purchase_info_personal_female":"女","general_purchase_info_personal_first_name":"名(英文)","general_purchase_info_personal_first_name_empty":"請輸入你的名字","general_purchase_info_personal_first_name_exceed_word_limit":"超過字數，請聯繫客服","general_purchase_info_personal_first_name_valid":"請用英文輸入","general_purchase_info_personal_gender_error_empty":"請輸入性別","general_purchase_info_personal_hkid":"香港身份證","general_purchase_info_personal_hkid_empty":"請輸入香港身份證號碼","general_purchase_info_personal_hkid_password":"*請留意，此身份證號碼將成爲你投保後保單文件的開啟密碼","general_purchase_info_personal_hkid_placeholder":"A000000(0)","general_purchase_info_personal_hkid_should_be_different":"保單持有人及受保人的身份證號碼不能相同。","general_purchase_info_personal_hkid_valid":"請輸入有效的香港身份證號碼","general_purchase_info_personal_last_name":"姓(英文)","general_purchase_info_personal_last_name_empty":"請輸入你的姓氏","general_purchase_info_personal_last_name_exceed_word_limit":"超過字數，請聯繫客服","general_purchase_info_personal_last_name_valid":"請用英文輸入","general_purchase_info_personal_male":"男","general_purchase_info_personal_title":"你的個人資料","general_purchase_info_personal_title_details":"請確保資料和香港身份證保持一致","general_purchase_info_phone_error1":"此電話號碼已被使用。","general_purchase_info_phone_error2":"此 {{phone_number}} 已達嘗試登入次數上限，請使用未曾註冊過OneDegree的號碼。","general_purchase_info_pop_up_registered_hkid_close":"登入","general_purchase_info_pop_up_registered_hkid_des1":"你之前曾使用此身份證申請","general_purchase_info_pop_up_registered_hkid_des2":"此身份證已被賬號 [[email]] 註冊，請使用該賬號登入","general_purchase_info_pop_up_registered_hkid_header":"你之前曾登入","general_purchase_logged_in":"成功以 [[email]] 登入","general_purchase_login":"按此","general_purchase_login_title":"請 [[general_purchase_login]] 以登入或建立帳戶。","general_purchase_redirect_other_product_home":"家居保險","general_purchase_sign_out":"登出","general_redirection_error_phone":"手機號碼","general_redirection_error_phone_des":"此  [[general_redirection_error_phone]]  已達嘗試登入次數上限，請使用未曾註冊過OneDegree的號碼。","general_redirection_error_phone_quote":"報價","general_redirection_error_phone_redirect":"[[time]] 後回到報價頁面","general_redirection_error_phone_title":"哎呀！你的 [[general_redirection_error_phone]]  出了點問題 :(","general_redirection_reject_uw_create_account":"但我們會繼續努力改進產品，敬請[[general_reject_uw_create_account_login]]，隨時接收最新消息及優惠。","general_redirection_reject_uw_create_account_login":"登記成會員","general_save_quote_error_snack_bar":"報價出現問題，請重新填寫","general_save_quote_expired_snack_bar":"此報價已過期，請重新填寫","general_save_quote_fail_snack_bar":"哎呀！你的報價無法保存，請再試一次","general_save_quote_purchased_snack_bar":"此報價已成功付款，完成購買。","general_save_quote_snack_bar":"報價已保存，你可隨時在電郵中再次查看報價","general_save_quote_successful_snack_bar":"很高與再次見到你 :) 你可繼續填寫上次的報價","general_set_default_card_failed":"無法設定預設信用卡。請重新嘗試。","general_set_default_card_success":"你已成功設定預設信用卡。","general_try_again_snackbar":"有錯誤，請再試。","general_uh_oh_popup_button":"再試","general_uh_oh_popup_desc":"有錯誤，請再試。","general_uh_oh_popup_title":"有錯誤","header_pet_referral_campaign":"推薦計劃","Islands":"離島區","Islands (Copy)":"離島區","Kowloon City":"九龍城區","Kwai Tsing":"葵青區","Kwun Tong":"觀塘區","maintenance_tab_title":"頁面維護中   OneDegree","North":"北區","od_general_email_care_contact":"care@onedegree.hk","od_general_email_claims_contact":"claims@onedegree.hk","od_general_email_offers_contact":"offers@onedegree.hk","od_general_livechat_freshchat":"網上即時對話","odhk_footer_cookie_policy":"Cookie 政策","odhk_footer_email_subscribe_error_invalid_email":"電郵無效，請檢查輸入是否正確","odhk_footer_email_subscribe_error_no_selected_category":"請選擇至少一項","odhk_footer_email_subscribe_home":"家居","odhk_footer_email_subscribe_placeholder":"電郵地址","odhk_footer_email_subscribe_product1":"寵物險","odhk_footer_email_subscribe_product2":"火險","odhk_footer_email_subscribe_product3":"個人健康","odhk_footer_email_subscribe_succeeded":"成功註冊！密切留意我們最新動向","odhk_footer_email_subscribe_title":"緊貼最新優惠及資訊","odhk_footer_legal_entity":"AI Financial Technology Holding Company 附屬機構 OneDegree Hong Kong Limited 版權所有 © 2021","odhk_footer_privacy_policy":"私隱政策","odhk_footer_products_home":"家居保險","odhk_footer_products_home_warranty":"家電保養保險","odhk_footer_products_pet_wellness":"寵物保健","odhk_footer_sec1":"保險產品","odhk_footer_sec1_menu1":"狗狗保險","odhk_footer_sec1_menu2":"貓貓保險","odhk_footer_sec1_menu3":"火險","odhk_footer_sec1_menu4":"危疾保險","odhk_footer_sec1_menu5":"保健計劃","odhk_footer_sec1_menu6":"龜鳥保險","odhk_footer_sec2":"了解更多","odhk_footer_sec2_menu1":"客戶分享","odhk_footer_sec2_menu2":"常見問題","odhk_footer_sec2_menu3":"網誌","odhk_footer_sec2_menu4":"保險101","odhk_footer_sec3":"推廣優惠","odhk_footer_sec3_menu1":"優惠總覽","odhk_footer_sec3_menu2":"多重投保優惠","odhk_footer_sec4":"企業產品","odhk_footer_sec4_menu1":"業務概覽","odhk_footer_sec4_menu2":"企業合作","odhk_footer_sec4_menu3":"數碼保安方案","odhk_footer_sec4_menu4":"保險核心系統","odhk_footer_sec4_menu5":"網絡保險","odhk_footer_sec4_menu6":"數字資產保險","odhk_footer_sec5":"有關 OneDegree","odhk_footer_sec5_menu1":"關於我們","odhk_footer_sec5_menu2":"媒體中心","odhk_footer_sec5_menu3":"加入我們","odhk_footer_sec5_menu4":"聯絡我們","odhk_footer_sec6":"捷徑","odhk_footer_sec6_menu1":"申請索償","odhk_footer_sec6_menu2":"獸醫網絡","odhk_footer_sitemap":"網站地圖","odhk_footer_terms_of_use":"網站使用條款","odhk_header_log_in":"登入","odhk_header_log_out":"登出","odhk_header_my_policy":"我的保單","odhk_header_pet_pet_wellness":"寵物保健","odhk_header_products_home":"家居保險","odhk_header_products_home_warranty":"家電保養保險","odhk_header_quote":"報價","odhk_header_quote_coveraga_title":"選擇保障","odhk_header_quote_coverage_ci":"危疾保","odhk_header_quote_coverage_fire":"火險","odhk_header_quote_coverage_home":"家居保險","odhk_header_quote_coverage_home_warranty":"家電保養保險","odhk_header_quote_coverage_pet":"寵物保險","odhk_header_quote_coverage_pet_wellness":"寵物保健","odhk_header_quote_coverage_ttb":"龜鳥保險","odhk_header_quote_coverage_wellness":"保健計劃","odhk_header_tab1":"保險產品","odhk_header_tab1_cat1":"寵物保險","odhk_header_tab1_cat1_menu1":"寵物保險","odhk_header_tab1_cat1_menu2":"狗狗保險","odhk_header_tab1_cat1_menu3":"貓貓保險","odhk_header_tab1_cat1_menu4":"獸醫網絡","odhk_header_tab1_cat1_menu5":"申請索償","odhk_header_tab1_cat1_menu6":"龜鳥保險","odhk_header_tab1_cat2":"家居","odhk_header_tab1_cat2_menu1":"火險","odhk_header_tab1_cat3":"個人健康","odhk_header_tab1_cat3_menu1":"危疾保險","odhk_header_tab1_cat3_menu2":"保健計劃","odhk_header_tab2":"了解更多","odhk_header_tab2_menu1":"客戶分享","odhk_header_tab2_menu2":"常見問題","odhk_header_tab2_menu3":"網誌","odhk_header_tab2_menu4":"保險101","odhk_header_tab3":"推廣優惠","odhk_header_tab3_menu1":"優惠總覽","odhk_header_tab3_menu2":"多重投保優惠","odhk_header_tab4":"企業產品","odhk_header_tab4_cat1":"商務方案","odhk_header_tab4_cat1_menu1":"業務概覽","odhk_header_tab4_cat1_menu2":"企業合作","odhk_header_tab4_cat1_menu3":"數碼保安方案","odhk_header_tab4_cat1_menu4":"保險核心系統","odhk_header_tab4_cat2":"保險產品","odhk_header_tab4_cat2_menu1":"數碼保險","odhk_header_tab4_cat2_menu2":"數字資產保險","page_indicator_steps":"步驟","promo_reminder_button":"前往報價","promo_reminder_text":"立即使用優惠完成訂單","promo_reminder_title":"你的優惠即將過期！","purchase_info_contact_input_email_remark":"此電郵地址將用作登入你的OneDegree帳戶及通訊用途。","redirection_payment_successful":"感謝你選擇投保 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