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I have tried this on my IPhone 13 Pro, iPhone SE 2, I phone 6s and iPad Air...."><meta name="keywords" content="app,will,not,open,black,screen,all,devices"> <link rel='preload' href='https://www.ultimate-guitar.com/static/public/build/ug_react/vendor.42c682c53dfa620afd524088a54cc59c.js' importance='high' as='script'></link> <link rel='preload' href='https://www.ultimate-guitar.com/static/public/build/ug_react/202405/4578.c72e9f5ef769f5bc05babbb984f5386f.js' importance='high' as='script'></link> <link rel='preload' href='https://www.ultimate-guitar.com/static/public/build/ug_react/ug~runtime.79f6646079a7838d7325c51c2912342c.js' importance='high' as='script'></link> <link rel='preload' href='https://www.ultimate-guitar.com/static/public/build/ug_react/ug.ed46d0add323f358aac9a2fcf7edce1a.js' importance='high' as='script'></link> <link rel="preconnect" href="https://fonts.googleapis.com/"> <meta property="fb:app_id" content="539490962762175"><meta property="og:type" content="article"><meta property="og:title" content="App will not open (black screen on all devices)"><meta property="og:description" content="The app will not open on any of my devices. All I get is a black screen. I have tried this on my IPhone 13 Pro, iPhone SE 2, I phone 6s and iPad Air...."><meta property="og:url" content="https://www.ultimate-guitar.com/forum/showthread.php?t=2331782"><meta property="og:image" content="https://www.ultimate-guitar.com/static/_img/ug-logo-fb.png"><link href="https://www.ultimate-guitar.com/forum/showthread.php?t=2331782" rel="canonical"> <meta name="viewport" class="js-viewport" content="width=device-width, initial-scale=1, maximum-scale=1.0, user-scalable=no, viewport-fit=cover"> <script> (function() { var viewport = document.querySelector('.js-viewport'); var date = new Date(); date.setFullYear(date.getFullYear() + 1); function setViewport() { var isLargeViewport = (screen.availWidth > 1300 || screen.availHeight > 1300) && window.matchMedia("(orientation: landscape)").matches; viewport.setAttribute('content', isLargeViewport ? 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on all devices) by Nimrod944 </h1>\n</article>\n\n<section class=\"js-thread b-thread\">\n <header class=\"b-header clearfix\">\n \n <button\n class=\"btn btn-md btn-link js-stick-btn auth_sign_in\"\n >\n <span class=\"forum-icon\" data-icon=\"stick\"></span><span class=\"js-stick-text\">Stick for me</span>\n </button>\n </header>\n\n \n \n <article\n class=\"b-post js-post\"\n data-id=\"38241950\"\n id=\"1\"\n>\n <section class=\"b-post--body\">\n <div class=\"b-post--left\">\n \n<div\n data-tip=\"{&quot;id&quot;:&quot;5450450&quot;,&quot;username&quot;:&quot;Nimrod944&quot;,&quot;groupId&quot;:12,&quot;iq&quot;:&quot;20&quot;,&quot;themeName&quot;:&quot;dark&quot;}\"\n data-for=\"user-tooltip\"\n data-type=\"dark\"\n>\n <div class=\"b-post--user\">\n <a class=\"user-link js-username text-bold\" value=\"Nimrod944\" href=\"https://www.ultimate-guitar.com/u/Nimrod944\" title=\"Pro Nimrod944\" status=\"pro\">Nimrod944</a> <span class=\"fade\"><span class=\"text-bold user-link\" title=\"Pro membership\" status=\"pro\">[pro]</span></span> <div>\n Registered User </div>\n </div>\n <div class=\"b-post--avatar\">\n <img\n class=\"b-post--avatar--ava no-src lazyload\"\n data-src=\"https://www.ultimate-guitar.com/static/users/0/5/4/5450450.gif?d=d&h=1716552974\"\n title=\"Registered User avatar\"\n >\n </div>\n \n <div>\n Join date: Nov 2013 </div>\n 20 <span>IQ</span>\n </div>\n </div>\n <div class=\"b-post--right clearfix\">\n <div class=\"b-post--actions dropdown pull-right\">\n <div class=\"b-post--link\" data-toggle=\"dropdown\">\n #1 </div>\n <ul class=\"dropdown-menu pull-right\">\n <li>\n <a href=\"#1\" class=\"js-clipboard\">\n Click to copy post link\n </a>\n <input\n class=\"b-post--copy-input js-copy-target\"\n type=\"text\"\n value=\"https://www.ultimate-guitar.com/forum/redirect/post?p=38241950\"\n >\n </li>\n <li>\n </li>\n </ul>\n </div>\n <section class=\"b-post--content js-data\">\n <div class=\"js-content\">\n The app will not open on any of my devices. All I get is a black screen. I have tried this on my IPhone 13 Pro, iPhone SE 2, I phone 6s and iPad Air. I have tried offloading and reloading the app. I have tried deleting and reinstalling the app. I have tried restarting the devices. It is the same each time. Black screen. It doesn&rsquo;t crash, it just never displays anything&hellip; what gives??? </div>\n <section class=\"b-post--attachments js-attachments\"></section>\n\n \n </section>\n </div>\n </section>\n <footer class=\"b-post--footer\">\n <div class=\"b-post--left clearfix\">\n <span class=\"forum-icon\"\n data-icon=\"post_new\"\n title=\"new post\"\n ></span>\n <time>\n May 7, 2023, <span>3:41 AM</span>\n </time>\n </div>\n <div class=\"b-post--right clearfix\">\n \n<div class=\"pull-left b-post--like\">\n <button\n class=\"btn btn-sm btn-link js-like\"\n type=\"button\"\n data-like-text=\"Like\"\n data-unlike-text=\"Liked\"\n data-like=\"0\"\n data-post-id=\"38241950\"\n >\n <span class=\"forum-icon js-like-icon\" data-icon=\"like\"></span><span class=\"js-like-text\">Like</span>\n </button>\n <span class=\"b-post--like--users js-like-message\">\nrobertscbm and wade.lewis.754 like this</span>\n </div> <section class=\"b-post--bottom-actions pull-right\">\n <button class=\"btn btn-sm btn-info pull-right js-btn-reply\">\n Reply\n </button>\n <button class=\"btn btn-sm btn-info pull-right js-btn-quote\">\n Quote\n </button>\n </section>\n </div>\n </footer>\n </article>\n\n\n \n <article\n class=\"b-post js-post\"\n data-id=\"38243225\"\n id=\"2\"\n>\n <section class=\"b-post--body\">\n <div class=\"b-post--left\">\n \n<div\n data-tip=\"{&quot;id&quot;:&quot;67083223&quot;,&quot;username&quot;:&quot;a.faretdinov&quot;,&quot;groupId&quot;:26,&quot;iq&quot;:&quot;20&quot;,&quot;themeName&quot;:&quot;dark&quot;}\"\n data-for=\"user-tooltip\"\n data-type=\"dark\"\n>\n <div class=\"b-post--user\">\n <a class=\"user-link js-username text-bold\" value=\"a.faretdinov\" href=\"https://www.ultimate-guitar.com/u/a.faretdinov\" title=\"UG Staff a.faretdinov\" status=\"gray_blue\">a.faretdinov</a> <span class=\"fade\"><span class=\"text-bold user-link\" title=\"UG Staff\" status=\"gray_blue\">[ug]</span></span> <div>\n </div>\n </div>\n <div class=\"b-post--avatar\">\n <img\n class=\"b-post--avatar--ava no-src lazyload\"\n data-src=\"https://www.ultimate-guitar.com/static/users/3/2/2/67083223.gif?d=d&h=1716552974\"\n title=\" avatar\"\n >\n </div>\n \n <div>\n Join date: Feb 2022 </div>\n 20 <span>IQ</span>\n </div>\n </div>\n <div class=\"b-post--right clearfix\">\n <div class=\"b-post--actions dropdown pull-right\">\n <div class=\"b-post--link\" data-toggle=\"dropdown\">\n #2 </div>\n <ul class=\"dropdown-menu pull-right\">\n <li>\n <a href=\"#2\" class=\"js-clipboard\">\n Click to copy post link\n </a>\n <input\n class=\"b-post--copy-input js-copy-target\"\n type=\"text\"\n value=\"https://www.ultimate-guitar.com/forum/redirect/post?p=38243225\"\n >\n </li>\n <li>\n </li>\n </ul>\n </div>\n <section class=\"b-post--content js-data\">\n <div class=\"js-content\">\n Hello,<br>We would like to ask you to contact our support team and describe the nature of the problem in more detail.<br><a href=\"mailto:&#115;&#117;&#112;&#112;&#111;&#114;&#116;&#45;&#97;&#110;&#100;&#114;&#111;&#105;&#100;&#117;&#103;&#116;&#64;&#117;&#108;&#116;&#105;&#109;&#97;&#116;&#101;&#45;&#103;&#117;&#105;&#116;&#97;&#114;&#46;&#99;&#111;&#109;\">&#115;&#117;&#112;&#112;&#111;&#114;&#116;&#45;&#97;&#110;&#100;&#114;&#111;&#105;&#100;&#117;&#103;&#116;&#64;&#117;&#108;&#116;&#105;&#109;&#97;&#116;&#101;&#45;&#103;&#117;&#105;&#116;&#97;&#114;&#46;&#99;&#111;&#109;</a> </div>\n <section class=\"b-post--attachments js-attachments\"></section>\n\n <footer class=\"b-post--signature\">\n Kind Regards,<br><br>Aydar<br>Ultimate Guitar Team </footer>\n \n </section>\n </div>\n </section>\n <footer class=\"b-post--footer\">\n <div class=\"b-post--left clearfix\">\n <span class=\"forum-icon\"\n data-icon=\"post_new\"\n title=\"new post\"\n ></span>\n <time>\n May 8, 2023, <span>5:54 AM</span>\n </time>\n </div>\n <div class=\"b-post--right clearfix\">\n \n<div class=\"pull-left b-post--like\">\n <button\n class=\"btn btn-sm btn-link js-like\"\n type=\"button\"\n data-like-text=\"Like\"\n data-unlike-text=\"Liked\"\n data-like=\"0\"\n data-post-id=\"38241950\"\n >\n <span class=\"forum-icon js-like-icon\" data-icon=\"like\"></span><span class=\"js-like-text\">Like</span>\n </button>\n <span class=\"b-post--like--users js-like-message\">\n</span>\n </div> <section class=\"b-post--bottom-actions pull-right\">\n <button class=\"btn btn-sm btn-info pull-right js-btn-reply\">\n Reply\n </button>\n <button class=\"btn btn-sm btn-info pull-right js-btn-quote\">\n Quote\n </button>\n </section>\n </div>\n </footer>\n </article>\n\n\n \n <article\n class=\"b-post js-post\"\n data-id=\"38251151\"\n id=\"3\"\n>\n <section class=\"b-post--body\">\n <div class=\"b-post--left\">\n \n<div\n data-tip=\"{&quot;id&quot;:&quot;29453025&quot;,&quot;username&quot;:&quot;stephane49&quot;,&quot;groupId&quot;:12,&quot;iq&quot;:&quot;10&quot;,&quot;themeName&quot;:&quot;dark&quot;}\"\n data-for=\"user-tooltip\"\n data-type=\"dark\"\n>\n <div class=\"b-post--user\">\n <a class=\"user-link js-username text-bold\" value=\"stephane49\" href=\"https://www.ultimate-guitar.com/u/stephane49\" title=\"Pro stephane49\" status=\"pro\">stephane49</a> <span class=\"fade\"><span class=\"text-bold user-link\" title=\"Pro membership\" status=\"pro\">[pro]</span></span> <div>\n </div>\n </div>\n <div class=\"b-post--avatar\">\n <img\n class=\"b-post--avatar--ava no-src lazyload\"\n data-src=\"https://www.ultimate-guitar.com/static/users/5/2/0/29453025.gif?d=d&h=1716552974\"\n title=\" avatar\"\n >\n </div>\n \n <div>\n Join date: Jun 2019 </div>\n 10 <span>IQ</span>\n </div>\n </div>\n <div class=\"b-post--right clearfix\">\n <div class=\"b-post--actions dropdown pull-right\">\n <div class=\"b-post--link\" data-toggle=\"dropdown\">\n #3 </div>\n <ul class=\"dropdown-menu pull-right\">\n <li>\n <a href=\"#3\" class=\"js-clipboard\">\n Click to copy post link\n </a>\n <input\n class=\"b-post--copy-input js-copy-target\"\n type=\"text\"\n value=\"https://www.ultimate-guitar.com/forum/redirect/post?p=38251151\"\n >\n </li>\n <li>\n </li>\n </ul>\n </div>\n <section class=\"b-post--content js-data\">\n <div class=\"js-content\">\n <a href=\"https://www.ultimate-guitar.com/u/Nimrod944\" class=\"ug-mention\">Nimrod944</a> same problem for me </div>\n <section class=\"b-post--attachments js-attachments\"></section>\n\n \n </section>\n </div>\n </section>\n <footer class=\"b-post--footer\">\n <div class=\"b-post--left clearfix\">\n <span class=\"forum-icon\"\n data-icon=\"post_new\"\n title=\"new post\"\n ></span>\n <time>\n May 13, 2023, <span>5:21 PM</span>\n </time>\n </div>\n <div class=\"b-post--right clearfix\">\n \n<div class=\"pull-left b-post--like\">\n <button\n class=\"btn btn-sm btn-link js-like\"\n type=\"button\"\n data-like-text=\"Like\"\n data-unlike-text=\"Liked\"\n data-like=\"0\"\n data-post-id=\"38241950\"\n >\n <span class=\"forum-icon js-like-icon\" data-icon=\"like\"></span><span class=\"js-like-text\">Like</span>\n </button>\n <span class=\"b-post--like--users js-like-message\">\n</span>\n </div> <section class=\"b-post--bottom-actions pull-right\">\n <button class=\"btn btn-sm btn-info pull-right js-btn-reply\">\n Reply\n </button>\n <button class=\"btn btn-sm btn-info pull-right js-btn-quote\">\n Quote\n </button>\n </section>\n </div>\n </footer>\n </article>\n\n\n \n <article\n class=\"b-post js-post\"\n data-id=\"38251343\"\n id=\"4\"\n>\n <section class=\"b-post--body\">\n <div class=\"b-post--left\">\n \n<div\n data-tip=\"{&quot;id&quot;:&quot;5148185&quot;,&quot;username&quot;:&quot;ensiferum15&quot;,&quot;groupId&quot;:12,&quot;iq&quot;:&quot;10&quot;,&quot;themeName&quot;:&quot;dark&quot;}\"\n data-for=\"user-tooltip\"\n data-type=\"dark\"\n>\n <div class=\"b-post--user\">\n <a class=\"user-link js-username text-bold\" value=\"ensiferum15\" href=\"https://www.ultimate-guitar.com/u/ensiferum15\" title=\"Pro ensiferum15\" status=\"pro\">ensiferum15</a> <span class=\"fade\"><span class=\"text-bold user-link\" title=\"Pro membership\" status=\"pro\">[pro]</span></span> <div>\n </div>\n </div>\n <div class=\"b-post--avatar\">\n <img\n class=\"b-post--avatar--ava no-src lazyload\"\n data-src=\"https://www.ultimate-guitar.com/static/users/5/8/1/5148185.gif?d=d&h=1716552974\"\n title=\" avatar\"\n >\n </div>\n \n <div>\n Join date: Oct 2013 </div>\n 10 <span>IQ</span>\n </div>\n </div>\n <div class=\"b-post--right clearfix\">\n <div class=\"b-post--actions dropdown pull-right\">\n <div class=\"b-post--link\" data-toggle=\"dropdown\">\n #4 </div>\n <ul class=\"dropdown-menu pull-right\">\n <li>\n <a href=\"#4\" class=\"js-clipboard\">\n Click to copy post link\n </a>\n <input\n class=\"b-post--copy-input js-copy-target\"\n type=\"text\"\n value=\"https://www.ultimate-guitar.com/forum/redirect/post?p=38251343\"\n >\n </li>\n <li>\n </li>\n </ul>\n </div>\n <section class=\"b-post--content js-data\">\n <div class=\"js-content\">\n Same problem for me on iPhone </div>\n <section class=\"b-post--attachments js-attachments\"></section>\n\n \n </section>\n </div>\n </section>\n <footer class=\"b-post--footer\">\n <div class=\"b-post--left clearfix\">\n <span class=\"forum-icon\"\n data-icon=\"post_new\"\n title=\"new post\"\n ></span>\n <time>\n May 13, 2023, <span>11:58 PM</span>\n </time>\n </div>\n <div class=\"b-post--right clearfix\">\n \n<div class=\"pull-left b-post--like\">\n <button\n class=\"btn btn-sm btn-link js-like\"\n type=\"button\"\n data-like-text=\"Like\"\n data-unlike-text=\"Liked\"\n data-like=\"0\"\n data-post-id=\"38241950\"\n >\n <span class=\"forum-icon js-like-icon\" data-icon=\"like\"></span><span class=\"js-like-text\">Like</span>\n </button>\n <span class=\"b-post--like--users js-like-message\">\n</span>\n </div> <section class=\"b-post--bottom-actions pull-right\">\n <button class=\"btn btn-sm btn-info pull-right js-btn-reply\">\n Reply\n </button>\n <button class=\"btn btn-sm btn-info pull-right js-btn-quote\">\n Quote\n </button>\n </section>\n </div>\n </footer>\n </article>\n\n\n \n <article\n class=\"b-post js-post\"\n data-id=\"38251460\"\n id=\"5\"\n>\n <section class=\"b-post--body\">\n <div class=\"b-post--left\">\n \n<div\n data-tip=\"{&quot;id&quot;:&quot;67083223&quot;,&quot;username&quot;:&quot;a.faretdinov&quot;,&quot;groupId&quot;:26,&quot;iq&quot;:&quot;20&quot;,&quot;themeName&quot;:&quot;dark&quot;}\"\n data-for=\"user-tooltip\"\n data-type=\"dark\"\n>\n <div class=\"b-post--user\">\n <a class=\"user-link js-username text-bold\" value=\"a.faretdinov\" href=\"https://www.ultimate-guitar.com/u/a.faretdinov\" title=\"UG Staff a.faretdinov\" status=\"gray_blue\">a.faretdinov</a> <span class=\"fade\"><span class=\"text-bold user-link\" title=\"UG Staff\" status=\"gray_blue\">[ug]</span></span> <div>\n </div>\n </div>\n <div class=\"b-post--avatar\">\n <img\n class=\"b-post--avatar--ava no-src lazyload\"\n data-src=\"https://www.ultimate-guitar.com/static/users/3/2/2/67083223.gif?d=d&h=1716552974\"\n title=\" avatar\"\n >\n </div>\n \n <div>\n Join date: Feb 2022 </div>\n 20 <span>IQ</span>\n </div>\n </div>\n <div class=\"b-post--right clearfix\">\n <div class=\"b-post--actions dropdown pull-right\">\n <div class=\"b-post--link\" data-toggle=\"dropdown\">\n #5 </div>\n <ul class=\"dropdown-menu pull-right\">\n <li>\n <a href=\"#5\" class=\"js-clipboard\">\n Click to copy post link\n </a>\n <input\n class=\"b-post--copy-input js-copy-target\"\n type=\"text\"\n value=\"https://www.ultimate-guitar.com/forum/redirect/post?p=38251460\"\n >\n </li>\n <li>\n </li>\n </ul>\n </div>\n <section class=\"b-post--content js-data\">\n <div class=\"js-content\">\n &nbsp;We would like to ask you to contact our support team and describe the nature of the problem in more detail.<br><br><a rel=\"nofollow\" target=\"_blank\" href=\"https://www.ultimate-guitar.com/redirect/away?url=mailto%3Asupport-androidugt%40ultimate-guitar.com\"><u>support-androidugt@ultimate-guitar.com</u></a> </div>\n <section class=\"b-post--attachments js-attachments\"></section>\n\n <footer class=\"b-post--signature\">\n Kind Regards,<br><br>Aydar<br>Ultimate Guitar Team </footer>\n \n </section>\n </div>\n </section>\n <footer class=\"b-post--footer\">\n <div class=\"b-post--left clearfix\">\n <span class=\"forum-icon\"\n data-icon=\"post_new\"\n title=\"new post\"\n ></span>\n <time>\n May 14, 2023, <span>3:51 AM</span>\n </time>\n </div>\n <div class=\"b-post--right clearfix\">\n \n<div class=\"pull-left b-post--like\">\n <button\n class=\"btn btn-sm btn-link js-like\"\n type=\"button\"\n data-like-text=\"Like\"\n data-unlike-text=\"Liked\"\n data-like=\"0\"\n data-post-id=\"38241950\"\n >\n <span class=\"forum-icon js-like-icon\" data-icon=\"like\"></span><span class=\"js-like-text\">Like</span>\n </button>\n <span class=\"b-post--like--users js-like-message\">\n</span>\n </div> <section class=\"b-post--bottom-actions pull-right\">\n <button class=\"btn btn-sm btn-info pull-right js-btn-reply\">\n Reply\n </button>\n <button class=\"btn btn-sm btn-info pull-right js-btn-quote\">\n Quote\n </button>\n </section>\n </div>\n </footer>\n </article>\n\n\n \n <article\n class=\"b-post js-post\"\n data-id=\"38416462\"\n id=\"6\"\n>\n <section class=\"b-post--body\">\n <div class=\"b-post--left\">\n \n<div\n data-tip=\"{&quot;id&quot;:&quot;85836062&quot;,&quot;username&quot;:&quot;mv774hjmzd&quot;,&quot;groupId&quot;:12,&quot;iq&quot;:&quot;10&quot;,&quot;themeName&quot;:&quot;dark&quot;}\"\n data-for=\"user-tooltip\"\n data-type=\"dark\"\n>\n <div class=\"b-post--user\">\n <a class=\"user-link js-username text-bold\" value=\"mv774hjmzd\" href=\"https://www.ultimate-guitar.com/u/mv774hjmzd\" title=\"Pro mv774hjmzd\" status=\"pro\">mv774hjmzd</a> <span class=\"fade\"><span class=\"text-bold user-link\" title=\"Pro membership\" status=\"pro\">[pro]</span></span> <div>\n </div>\n </div>\n <div class=\"b-post--avatar\">\n <img\n class=\"b-post--avatar--ava no-src lazyload\"\n data-src=\"https://www.ultimate-guitar.com/static/users/2/6/0/85836062.gif?d=d&h=1716552974\"\n title=\" avatar\"\n >\n </div>\n \n <div>\n Join date: Mar 2023 </div>\n 10 <span>IQ</span>\n </div>\n </div>\n <div class=\"b-post--right clearfix\">\n <div class=\"b-post--actions dropdown pull-right\">\n <div class=\"b-post--link\" data-toggle=\"dropdown\">\n #6 </div>\n <ul class=\"dropdown-menu pull-right\">\n <li>\n <a href=\"#6\" class=\"js-clipboard\">\n Click to copy post link\n </a>\n <input\n class=\"b-post--copy-input js-copy-target\"\n type=\"text\"\n value=\"https://www.ultimate-guitar.com/forum/redirect/post?p=38416462\"\n >\n </li>\n <li>\n </li>\n </ul>\n </div>\n <section class=\"b-post--content js-data\">\n <div class=\"js-content\">\n Has anything been done about this? I also get a black screen on occasion when trying to open app on new iPad Pro.&nbsp; </div>\n <section class=\"b-post--attachments js-attachments\"></section>\n\n \n </section>\n </div>\n </section>\n <footer class=\"b-post--footer\">\n <div class=\"b-post--left clearfix\">\n <span class=\"forum-icon\"\n data-icon=\"post_new\"\n title=\"new post\"\n ></span>\n <time>\n Oct 12, 2023, <span>12:19 PM</span>\n </time>\n </div>\n <div class=\"b-post--right clearfix\">\n \n<div class=\"pull-left b-post--like\">\n <button\n class=\"btn btn-sm btn-link js-like\"\n type=\"button\"\n data-like-text=\"Like\"\n data-unlike-text=\"Liked\"\n data-like=\"0\"\n data-post-id=\"38241950\"\n >\n <span class=\"forum-icon js-like-icon\" data-icon=\"like\"></span><span class=\"js-like-text\">Like</span>\n </button>\n <span class=\"b-post--like--users js-like-message\">\n</span>\n </div> <section class=\"b-post--bottom-actions pull-right\">\n <button class=\"btn btn-sm btn-info pull-right js-btn-reply\">\n Reply\n </button>\n <button class=\"btn btn-sm btn-info pull-right js-btn-quote\">\n Quote\n </button>\n </section>\n </div>\n </footer>\n </article>\n\n\n \n <article\n class=\"b-post js-post\"\n data-id=\"38417053\"\n id=\"7\"\n>\n <section class=\"b-post--body\">\n <div class=\"b-post--left\">\n \n<div\n data-tip=\"{&quot;id&quot;:&quot;2175173&quot;,&quot;username&quot;:&quot;UG Support&quot;,&quot;groupId&quot;:26,&quot;iq&quot;:&quot;109&quot;,&quot;themeName&quot;:&quot;dark&quot;}\"\n data-for=\"user-tooltip\"\n data-type=\"dark\"\n>\n <div class=\"b-post--user\">\n <a class=\"user-link js-username text-bold\" value=\"UG Support\" href=\"https://www.ultimate-guitar.com/u/UG+Support\" title=\"UG Staff UG Support\" status=\"gray_blue\">UG Support</a> <span class=\"fade\"><span class=\"text-bold user-link\" title=\"UG Staff\" status=\"gray_blue\">[ug]</span></span> <div>\n Moderator </div>\n </div>\n <div class=\"b-post--avatar\">\n <img\n class=\"b-post--avatar--ava no-src lazyload\"\n data-src=\"https://www.ultimate-guitar.com/static/users/3/7/1/2175173.gif?d=d&h=1716552974\"\n title=\"Moderator avatar\"\n >\n </div>\n \n <div>\n Join date: Oct 2011 </div>\n 109 <span>IQ</span>\n </div>\n </div>\n <div class=\"b-post--right clearfix\">\n <div class=\"b-post--actions dropdown pull-right\">\n <div class=\"b-post--link\" data-toggle=\"dropdown\">\n #7 </div>\n <ul class=\"dropdown-menu pull-right\">\n <li>\n <a href=\"#7\" class=\"js-clipboard\">\n Click to copy post link\n </a>\n <input\n class=\"b-post--copy-input js-copy-target\"\n type=\"text\"\n value=\"https://www.ultimate-guitar.com/forum/redirect/post?p=38417053\"\n >\n </li>\n <li>\n </li>\n </ul>\n </div>\n <section class=\"b-post--content js-data\">\n <div class=\"js-content\">\n <a href=\"https://www.ultimate-guitar.com/u/mv774hjmzd\" class=\"ug-mention\">mv774hjmzd</a> Did you try to re-install the app? </div>\n <section class=\"b-post--attachments js-attachments\"></section>\n\n <footer class=\"b-post--signature\">\n <span style=\"color: DimGray\">Ultimate Guitar official <a rel=\"nofollow\" target=\"_blank\" href=\"https://www.ultimate-guitar.com/redirect/away?url=https%3A%2F%2Fhelp.ultimate-guitar.com%2Fen%2F\">Support Portal</a> <br>If you create a ticket by contacting the Support Team directly at forum-support[@]ultimate-guitar.com you&#039;ll receive a personal answer by email within 24 hours.<br> <img data-src=\"https://www.ultimate-guitar.com/static/public/img/forum/smile/6.gif\" class=\"no-src lazyload\"><br></span> </footer>\n \n </section>\n </div>\n </section>\n <footer class=\"b-post--footer\">\n <div class=\"b-post--left clearfix\">\n <span class=\"forum-icon\"\n data-icon=\"post_new\"\n title=\"new post\"\n ></span>\n <time>\n Oct 13, 2023, <span>2:33 AM</span>\n </time>\n </div>\n <div class=\"b-post--right clearfix\">\n \n<div class=\"pull-left b-post--like\">\n <button\n class=\"btn btn-sm btn-link js-like\"\n type=\"button\"\n data-like-text=\"Like\"\n data-unlike-text=\"Liked\"\n data-like=\"0\"\n data-post-id=\"38241950\"\n >\n <span class=\"forum-icon js-like-icon\" data-icon=\"like\"></span><span class=\"js-like-text\">Like</span>\n </button>\n <span class=\"b-post--like--users js-like-message\">\n</span>\n </div> <section class=\"b-post--bottom-actions pull-right\">\n <button class=\"btn btn-sm btn-info pull-right js-btn-reply\">\n Reply\n </button>\n <button class=\"btn btn-sm btn-info pull-right js-btn-quote\">\n Quote\n </button>\n </section>\n </div>\n </footer>\n </article>\n\n\n \n <article\n class=\"b-post js-post\"\n data-id=\"38424427\"\n id=\"8\"\n>\n <section class=\"b-post--body\">\n <div class=\"b-post--left\">\n \n<div\n data-tip=\"{&quot;id&quot;:&quot;4957439&quot;,&quot;username&quot;:&quot;slydawg65&quot;,&quot;groupId&quot;:12,&quot;iq&quot;:&quot;20&quot;,&quot;themeName&quot;:&quot;dark&quot;}\"\n data-for=\"user-tooltip\"\n data-type=\"dark\"\n>\n <div class=\"b-post--user\">\n <a class=\"user-link js-username text-bold\" value=\"slydawg65\" href=\"https://www.ultimate-guitar.com/u/slydawg65\" title=\"Pro slydawg65\" status=\"pro\">slydawg65</a> <span class=\"fade\"><span class=\"text-bold user-link\" title=\"Pro membership\" status=\"pro\">[pro]</span></span> <div>\n Registered User </div>\n </div>\n <div class=\"b-post--avatar\">\n <img\n class=\"b-post--avatar--ava no-src lazyload\"\n data-src=\"https://www.ultimate-guitar.com/static/users/9/3/4/4957439.gif?d=d&h=1716552974\"\n title=\"Registered User avatar\"\n >\n </div>\n \n <div>\n Join date: Sep 2013 </div>\n 20 <span>IQ</span>\n </div>\n </div>\n <div class=\"b-post--right clearfix\">\n <div class=\"b-post--actions dropdown pull-right\">\n <div class=\"b-post--link\" data-toggle=\"dropdown\">\n #8 </div>\n <ul class=\"dropdown-menu pull-right\">\n <li>\n <a href=\"#8\" class=\"js-clipboard\">\n Click to copy post link\n </a>\n <input\n class=\"b-post--copy-input js-copy-target\"\n type=\"text\"\n value=\"https://www.ultimate-guitar.com/forum/redirect/post?p=38424427\"\n >\n </li>\n <li>\n </li>\n </ul>\n </div>\n <section class=\"b-post--content js-data\">\n <div class=\"js-content\">\n Same problem still happening. This has been going on for months now. This issue renders this app completely useless!!! </div>\n <section class=\"b-post--attachments js-attachments\"></section>\n\n \n </section>\n </div>\n </section>\n <footer class=\"b-post--footer\">\n <div class=\"b-post--left clearfix\">\n <span class=\"forum-icon\"\n data-icon=\"post_new\"\n title=\"new post\"\n ></span>\n <time>\n Oct 19, 2023, <span>9:32 AM</span>\n </time>\n </div>\n <div class=\"b-post--right clearfix\">\n \n<div class=\"pull-left b-post--like\">\n <button\n class=\"btn btn-sm btn-link js-like\"\n type=\"button\"\n data-like-text=\"Like\"\n data-unlike-text=\"Liked\"\n data-like=\"0\"\n data-post-id=\"38241950\"\n >\n <span class=\"forum-icon js-like-icon\" data-icon=\"like\"></span><span class=\"js-like-text\">Like</span>\n </button>\n <span class=\"b-post--like--users js-like-message\">\n</span>\n </div> <section class=\"b-post--bottom-actions pull-right\">\n <button class=\"btn btn-sm btn-info pull-right js-btn-reply\">\n Reply\n </button>\n <button class=\"btn btn-sm btn-info pull-right js-btn-quote\">\n Quote\n </button>\n </section>\n </div>\n </footer>\n </article>\n\n\n \n <article\n class=\"b-post js-post\"\n data-id=\"38425369\"\n id=\"9\"\n>\n <section class=\"b-post--body\">\n <div class=\"b-post--left\">\n \n<div\n data-tip=\"{&quot;id&quot;:&quot;2175173&quot;,&quot;username&quot;:&quot;UG Support&quot;,&quot;groupId&quot;:26,&quot;iq&quot;:&quot;109&quot;,&quot;themeName&quot;:&quot;dark&quot;}\"\n data-for=\"user-tooltip\"\n data-type=\"dark\"\n>\n <div class=\"b-post--user\">\n <a class=\"user-link js-username text-bold\" value=\"UG Support\" href=\"https://www.ultimate-guitar.com/u/UG+Support\" title=\"UG Staff UG Support\" status=\"gray_blue\">UG Support</a> <span class=\"fade\"><span class=\"text-bold user-link\" title=\"UG Staff\" status=\"gray_blue\">[ug]</span></span> <div>\n Moderator </div>\n </div>\n <div class=\"b-post--avatar\">\n <img\n class=\"b-post--avatar--ava no-src lazyload\"\n data-src=\"https://www.ultimate-guitar.com/static/users/3/7/1/2175173.gif?d=d&h=1716552974\"\n title=\"Moderator avatar\"\n >\n </div>\n \n <div>\n Join date: Oct 2011 </div>\n 109 <span>IQ</span>\n </div>\n </div>\n <div class=\"b-post--right clearfix\">\n <div class=\"b-post--actions dropdown pull-right\">\n <div class=\"b-post--link\" data-toggle=\"dropdown\">\n #9 </div>\n <ul class=\"dropdown-menu pull-right\">\n <li>\n <a href=\"#9\" class=\"js-clipboard\">\n Click to copy post link\n </a>\n <input\n class=\"b-post--copy-input js-copy-target\"\n type=\"text\"\n value=\"https://www.ultimate-guitar.com/forum/redirect/post?p=38425369\"\n >\n </li>\n <li>\n </li>\n </ul>\n </div>\n <section class=\"b-post--content js-data\">\n <div class=\"js-content\">\n <a href=\"https://www.ultimate-guitar.com/u/slydawg65\" class=\"ug-mention\">slydawg65</a> &nbsp;<br>Please follow these steps:<br><br>1. Delete the app;<br>2. Install app again and check which version is installed;<br>3. Open the app, catch the \"black\" screen and just try to wait for the download;<br>4. If it didn't help, then open the application in offline mode.<br><br>If the problem is still there after these steps, please contact us- &nbsp;<a rel=\"nofollow\" target=\"_blank\" href=\"https://www.ultimate-guitar.com/redirect/away?url=mailto%3Asupport%40ultimate-guitar.com\"><u>support@ultimate-guitar.com</u></a> </div>\n <section class=\"b-post--attachments js-attachments\"></section>\n\n <footer class=\"b-post--signature\">\n <span style=\"color: DimGray\">Ultimate Guitar official <a rel=\"nofollow\" target=\"_blank\" href=\"https://www.ultimate-guitar.com/redirect/away?url=https%3A%2F%2Fhelp.ultimate-guitar.com%2Fen%2F\">Support Portal</a> <br>If you create a ticket by contacting the Support Team directly at forum-support[@]ultimate-guitar.com you&#039;ll receive a personal answer by email within 24 hours.<br> <img data-src=\"https://www.ultimate-guitar.com/static/public/img/forum/smile/6.gif\" class=\"no-src lazyload\"><br></span> </footer>\n \n </section>\n </div>\n </section>\n <footer class=\"b-post--footer\">\n <div class=\"b-post--left clearfix\">\n <span class=\"forum-icon\"\n data-icon=\"post_new\"\n title=\"new post\"\n ></span>\n <time>\n Oct 20, 2023, <span>2:29 AM</span>\n </time>\n </div>\n <div class=\"b-post--right clearfix\">\n \n<div class=\"pull-left b-post--like\">\n <button\n class=\"btn btn-sm btn-link js-like\"\n type=\"button\"\n data-like-text=\"Like\"\n data-unlike-text=\"Liked\"\n data-like=\"0\"\n data-post-id=\"38241950\"\n >\n <span class=\"forum-icon js-like-icon\" data-icon=\"like\"></span><span class=\"js-like-text\">Like</span>\n </button>\n <span class=\"b-post--like--users js-like-message\">\n</span>\n </div> <section class=\"b-post--bottom-actions pull-right\">\n <button class=\"btn btn-sm btn-info pull-right js-btn-reply\">\n Reply\n </button>\n <button class=\"btn btn-sm btn-info pull-right js-btn-quote\">\n Quote\n </button>\n </section>\n </div>\n </footer>\n </article>\n\n\n \n <article\n class=\"b-post js-post\"\n data-id=\"38432032\"\n id=\"10\"\n>\n <section class=\"b-post--body\">\n <div class=\"b-post--left\">\n \n<div\n data-tip=\"{&quot;id&quot;:&quot;9097845&quot;,&quot;username&quot;:&quot;wood73947&quot;,&quot;groupId&quot;:12,&quot;iq&quot;:&quot;10&quot;,&quot;themeName&quot;:&quot;dark&quot;}\"\n data-for=\"user-tooltip\"\n data-type=\"dark\"\n>\n <div class=\"b-post--user\">\n <a class=\"user-link js-username text-bold\" value=\"wood73947\" href=\"https://www.ultimate-guitar.com/u/wood73947\" title=\"Pro wood73947\" status=\"pro\">wood73947</a> <span class=\"fade\"><span class=\"text-bold user-link\" title=\"Pro membership\" status=\"pro\">[pro]</span></span> <div>\n Registered User </div>\n </div>\n <div class=\"b-post--avatar\">\n <img\n class=\"b-post--avatar--ava no-src lazyload\"\n data-src=\"https://www.ultimate-guitar.com/static/users/5/4/8/9097845.gif?d=d&h=1716552974\"\n title=\"Registered User avatar\"\n >\n </div>\n \n <div>\n Join date: Apr 2015 </div>\n 10 <span>IQ</span>\n </div>\n </div>\n <div class=\"b-post--right clearfix\">\n <div class=\"b-post--actions dropdown pull-right\">\n <div class=\"b-post--link\" data-toggle=\"dropdown\">\n #10 </div>\n <ul class=\"dropdown-menu pull-right\">\n <li>\n <a href=\"#10\" class=\"js-clipboard\">\n Click to copy post link\n </a>\n <input\n class=\"b-post--copy-input js-copy-target\"\n type=\"text\"\n value=\"https://www.ultimate-guitar.com/forum/redirect/post?p=38432032\"\n >\n </li>\n <li>\n </li>\n </ul>\n </div>\n <section class=\"b-post--content js-data\">\n <div class=\"js-content\">\n A simple, yet annoying, work around is to install Tonebridge. When offline or without internet service, launch Tonebridge first, click on any pedal, in the bottom right corner click open tab. </div>\n <section class=\"b-post--attachments js-attachments\"></section>\n\n \n </section>\n </div>\n </section>\n <footer class=\"b-post--footer\">\n <div class=\"b-post--left clearfix\">\n <span class=\"forum-icon\"\n data-icon=\"post_new\"\n title=\"new post\"\n ></span>\n <time>\n Oct 25, 2023, <span>8:07 PM</span>\n </time>\n </div>\n <div class=\"b-post--right clearfix\">\n \n<div class=\"pull-left b-post--like\">\n <button\n class=\"btn btn-sm btn-link js-like\"\n type=\"button\"\n data-like-text=\"Like\"\n data-unlike-text=\"Liked\"\n data-like=\"0\"\n data-post-id=\"38241950\"\n >\n <span class=\"forum-icon js-like-icon\" data-icon=\"like\"></span><span class=\"js-like-text\">Like</span>\n </button>\n <span class=\"b-post--like--users js-like-message\">\n</span>\n </div> <section class=\"b-post--bottom-actions pull-right\">\n <button class=\"btn btn-sm btn-info pull-right js-btn-reply\">\n Reply\n </button>\n <button class=\"btn btn-sm btn-info pull-right js-btn-quote\">\n Quote\n </button>\n </section>\n </div>\n </footer>\n </article>\n\n\n \n <article\n class=\"b-post js-post\"\n data-id=\"38432287\"\n id=\"11\"\n>\n <section class=\"b-post--body\">\n <div class=\"b-post--left\">\n \n<div\n data-tip=\"{&quot;id&quot;:&quot;2175173&quot;,&quot;username&quot;:&quot;UG Support&quot;,&quot;groupId&quot;:26,&quot;iq&quot;:&quot;109&quot;,&quot;themeName&quot;:&quot;dark&quot;}\"\n data-for=\"user-tooltip\"\n data-type=\"dark\"\n>\n <div class=\"b-post--user\">\n <a class=\"user-link js-username text-bold\" value=\"UG Support\" href=\"https://www.ultimate-guitar.com/u/UG+Support\" title=\"UG Staff UG Support\" status=\"gray_blue\">UG Support</a> <span class=\"fade\"><span class=\"text-bold user-link\" title=\"UG Staff\" status=\"gray_blue\">[ug]</span></span> <div>\n Moderator </div>\n </div>\n <div class=\"b-post--avatar\">\n <img\n class=\"b-post--avatar--ava no-src lazyload\"\n data-src=\"https://www.ultimate-guitar.com/static/users/3/7/1/2175173.gif?d=d&h=1716552974\"\n title=\"Moderator avatar\"\n >\n </div>\n \n <div>\n Join date: Oct 2011 </div>\n 109 <span>IQ</span>\n </div>\n </div>\n <div class=\"b-post--right clearfix\">\n <div class=\"b-post--actions dropdown pull-right\">\n <div class=\"b-post--link\" data-toggle=\"dropdown\">\n #11 </div>\n <ul class=\"dropdown-menu pull-right\">\n <li>\n <a href=\"#11\" class=\"js-clipboard\">\n Click to copy post link\n </a>\n <input\n class=\"b-post--copy-input js-copy-target\"\n type=\"text\"\n value=\"https://www.ultimate-guitar.com/forum/redirect/post?p=38432287\"\n >\n </li>\n <li>\n </li>\n </ul>\n </div>\n <section class=\"b-post--content js-data\">\n <div class=\"js-content\">\n <a href=\"https://www.ultimate-guitar.com/u/wood73947\" class=\"ug-mention\">wood73947</a> Hello,<br>Please contact us as soon as possible for more details: <a href=\"mailto:&#115;&#117;&#112;&#112;&#111;&#114;&#116;&#64;&#117;&#108;&#116;&#105;&#109;&#97;&#116;&#101;&#45;&#103;&#117;&#105;&#116;&#97;&#114;&#46;&#99;&#111;&#109;\">&#115;&#117;&#112;&#112;&#111;&#114;&#116;&#64;&#117;&#108;&#116;&#105;&#109;&#97;&#116;&#101;&#45;&#103;&#117;&#105;&#116;&#97;&#114;&#46;&#99;&#111;&#109;</a>&nbsp; </div>\n <section class=\"b-post--attachments js-attachments\"></section>\n\n <footer class=\"b-post--signature\">\n <span style=\"color: DimGray\">Ultimate Guitar official <a rel=\"nofollow\" target=\"_blank\" href=\"https://www.ultimate-guitar.com/redirect/away?url=https%3A%2F%2Fhelp.ultimate-guitar.com%2Fen%2F\">Support Portal</a> <br>If you create a ticket by contacting the Support Team directly at forum-support[@]ultimate-guitar.com you&#039;ll receive a personal answer by email within 24 hours.<br> <img data-src=\"https://www.ultimate-guitar.com/static/public/img/forum/smile/6.gif\" class=\"no-src lazyload\"><br></span> </footer>\n \n </section>\n </div>\n </section>\n <footer class=\"b-post--footer\">\n <div class=\"b-post--left clearfix\">\n <span class=\"forum-icon\"\n data-icon=\"post_new\"\n title=\"new post\"\n ></span>\n <time>\n Oct 26, 2023, <span>2:37 AM</span>\n </time>\n </div>\n <div class=\"b-post--right clearfix\">\n \n<div class=\"pull-left b-post--like\">\n <button\n class=\"btn btn-sm btn-link js-like\"\n type=\"button\"\n data-like-text=\"Like\"\n data-unlike-text=\"Liked\"\n data-like=\"0\"\n data-post-id=\"38241950\"\n >\n <span class=\"forum-icon js-like-icon\" data-icon=\"like\"></span><span class=\"js-like-text\">Like</span>\n </button>\n <span class=\"b-post--like--users js-like-message\">\n</span>\n </div> <section class=\"b-post--bottom-actions pull-right\">\n <button class=\"btn btn-sm btn-info pull-right js-btn-reply\">\n Reply\n </button>\n <button class=\"btn btn-sm btn-info pull-right js-btn-quote\">\n Quote\n </button>\n </section>\n </div>\n </footer>\n </article>\n\n\n \n <article\n class=\"b-post js-post\"\n data-id=\"38578663\"\n id=\"12\"\n>\n <section class=\"b-post--body\">\n <div class=\"b-post--left\">\n \n<div\n data-tip=\"{&quot;id&quot;:&quot;113358526&quot;,&quot;username&quot;:&quot;margotgorczan1&quot;,&quot;groupId&quot;:2,&quot;iq&quot;:&quot;10&quot;,&quot;themeName&quot;:&quot;dark&quot;}\"\n data-for=\"user-tooltip\"\n data-type=\"dark\"\n>\n <div class=\"b-post--user\">\n <a class=\"user-link js-username\" value=\"margotgorczan1\" href=\"https://www.ultimate-guitar.com/u/margotgorczan1\" title=\" margotgorczan1\" status=\"\">margotgorczan1</a> <div>\n </div>\n </div>\n <div class=\"b-post--avatar\">\n <img\n class=\"b-post--avatar--ava no-src lazyload\"\n data-src=\"https://www.ultimate-guitar.com/static/users/6/2/5/113358526.gif?d=d&h=1716552974\"\n title=\" avatar\"\n >\n </div>\n \n <div>\n Join date: Feb 2024 </div>\n 10 <span>IQ</span>\n </div>\n </div>\n <div class=\"b-post--right clearfix\">\n <div class=\"b-post--actions dropdown pull-right\">\n <div class=\"b-post--link\" data-toggle=\"dropdown\">\n #12 </div>\n <ul class=\"dropdown-menu pull-right\">\n <li>\n <a href=\"#12\" class=\"js-clipboard\">\n Click to copy post link\n </a>\n <input\n class=\"b-post--copy-input js-copy-target\"\n type=\"text\"\n value=\"https://www.ultimate-guitar.com/forum/redirect/post?p=38578663\"\n >\n </li>\n <li>\n </li>\n </ul>\n </div>\n <section class=\"b-post--content js-data\">\n <div class=\"js-content\">\n &nbsp;Discovering the thread on Ultimate Guitar was a game-changer for me. It's incredible how music and gaming can intersect, creating a vibrant community passionate about both. The discussions and insights shared here are genuinely inspiring, highlighting the creativity and talent within the community. For those who enjoy the blend of music and esports, checking out articles on <a rel=\"nofollow\" target=\"_blank\" href=\"https://www.ultimate-guitar.com/redirect/away?url=https%3A%2F%2Fwww.vpesports.com%2F\">https://www.vpesports.com/</a> can further enrich your appreciation. It's a testament to how diverse interests can come together, fostering a unique and supportive space for enthusiasts. </div>\n <section class=\"b-post--attachments js-attachments\"></section>\n\n \n <div class=\"b-post--edit-date\">\n <i>Last edited by margotgorczan1 at Feb 21, 2024, <time>11:14 AM</time></i>\n </div>\n </section>\n </div>\n </section>\n <footer class=\"b-post--footer\">\n <div class=\"b-post--left clearfix\">\n <span class=\"forum-icon\"\n data-icon=\"post_new\"\n title=\"new post\"\n ></span>\n <time>\n Feb 19, 2024, <span>7:23 AM</span>\n </time>\n </div>\n <div class=\"b-post--right clearfix\">\n \n<div class=\"pull-left b-post--like\">\n <button\n class=\"btn btn-sm btn-link js-like\"\n type=\"button\"\n data-like-text=\"Like\"\n data-unlike-text=\"Liked\"\n data-like=\"0\"\n data-post-id=\"38241950\"\n >\n <span class=\"forum-icon js-like-icon\" data-icon=\"like\"></span><span class=\"js-like-text\">Like</span>\n </button>\n <span class=\"b-post--like--users 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All I get is a black screen. I have tried this on my IPhone 13 Pro, iPhone SE 2, I phone 6s and iPad Air. I have tried offloading and reloading the app. I have tried deleting and reinstalling the app. I have tried restarting the devices. It is the same each time. Black screen. It doesn’t crash, it just never displays anything… what gives???","url":"https://www.ultimate-guitar.com/forum/showthread.php?t=2331782","datePublished":"2023-05-07T03:41:58-04:00","interactionStatistic":{"@type":"InteractionCounter","@interactionType":"https://schema.org/LikeAction","userInteractionCount":2},"author":{"@type":"Person","name":"Nimrod944","url":"https://www.ultimate-guitar.com/u/Nimrod944"},"comment":[{"@type":"Comment","text":"Hello, We would like to ask you to contact our support team and describe the nature of the problem in more detail. support-androidugt@ultimate-guitar.com","author":{"@type":"Person","name":"a.faretdinov","url":"https://www.ultimate-guitar.com/u/a.faretdinov"},"datePublished":"2023-05-08T05:54:16-04:00"},{"@type":"Comment","text":"Nimrod944 same problem for me","author":{"@type":"Person","name":"stephane49","url":"https://www.ultimate-guitar.com/u/stephane49"},"datePublished":"2023-05-13T17:21:39-04:00"},{"@type":"Comment","text":"Same problem for me on iPhone","author":{"@type":"Person","name":"ensiferum15","url":"https://www.ultimate-guitar.com/u/ensiferum15"},"datePublished":"2023-05-13T23:58:54-04:00"},{"@type":"Comment","text":" We would like to ask you to contact our support team and describe the nature of the problem in more detail. support-androidugt@ultimate-guitar.com","author":{"@type":"Person","name":"a.faretdinov","url":"https://www.ultimate-guitar.com/u/a.faretdinov"},"datePublished":"2023-05-14T03:51:04-04:00"},{"@type":"Comment","text":"Has anything been done about this? I also get a black screen on occasion when trying to open app on new iPad Pro. ","author":{"@type":"Person","name":"mv774hjmzd","url":"https://www.ultimate-guitar.com/u/mv774hjmzd"},"datePublished":"2023-10-12T12:19:33-04:00"},{"@type":"Comment","text":"mv774hjmzd Did you try to re-install the app?","author":{"@type":"Person","name":"UG Support","url":"https://www.ultimate-guitar.com/u/UG+Support"},"datePublished":"2023-10-13T02:33:00-04:00"},{"@type":"Comment","text":"Same problem still happening. This has been going on for months now. This issue renders this app completely useless!!!","author":{"@type":"Person","name":"slydawg65","url":"https://www.ultimate-guitar.com/u/slydawg65"},"datePublished":"2023-10-19T09:32:19-04:00"},{"@type":"Comment","text":"slydawg65 Please follow these steps: 1. Delete the app; 2. Install app again and check which version is installed; 3. Open the app, catch the "black" screen and just try to wait for the download; 4. If it didn't help, then open the application in offline mode. If the problem is still there after these steps, please contact us- support@ultimate-guitar.com","author":{"@type":"Person","name":"UG Support","url":"https://www.ultimate-guitar.com/u/UG+Support"},"datePublished":"2023-10-20T02:29:44-04:00"},{"@type":"Comment","text":"A simple, yet annoying, work around is to install Tonebridge. When offline or without internet service, launch Tonebridge first, click on any pedal, in the bottom right corner click open tab.","author":{"@type":"Person","name":"wood73947","url":"https://www.ultimate-guitar.com/u/wood73947"},"datePublished":"2023-10-25T20:07:49-04:00"},{"@type":"Comment","text":"wood73947 Hello, Please contact us as soon as possible for more details: support@ultimate-guitar.com ","author":{"@type":"Person","name":"UG Support","url":"https://www.ultimate-guitar.com/u/UG+Support"},"datePublished":"2023-10-26T02:37:58-04:00"},{"@type":"Comment","text":" Discovering the thread on Ultimate Guitar was a game-changer for me. It's incredible how music and gaming can intersect, creating a vibrant community passionate about both. The discussions and insights shared here are genuinely inspiring, highlighting the creativity and talent within the community. For those who enjoy the blend of music and esports, checking out articles on https://www.vpesports.com can further enrich your appreciation. It's a testament to how diverse interests can come together, fostering a unique and supportive space for enthusiasts.","author":{"@type":"Person","name":"margotgorczan1","url":"https://www.ultimate-guitar.com/u/margotgorczan1"},"datePublished":"2024-02-19T07:23:10-05:00"}]}</script><style>.hide-seo-text{font-size: 0;}</style> </body></html> 
